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Mercure City Den Haag Central Hotel

4.5 star property

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Photo gallery for Mercure City Den Haag Central Hotel

Restaurant
Exterior
1 bedroom, in-room safe, desk, blackout curtains
Meeting facility
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk
  • Room service
  • Housekeeping

Explore the area

View in a map
Spui 180, The Hague, 2511 BW
  • Binnenhof
    ‪6 min walk‬
  • Mauritshuis
    ‪7 min walk‬
  • Scheveningen Beach
    ‪10 min drive‬
  • Amsterdam (AMS-Schiphol)
    ‪36 min drive‬

Room options

Classic Room, 2 Single Beds, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed | 1 bedroom, in-room safe, desk, blackout curtains

Privilege, Double Room, 1 Double Bed

8.6 out of 10
Excellent
(4 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room

Classic Double Room | 1 bedroom, in-room safe, desk, blackout curtains

Classic Double Room

9.0 out of 10
Wonderful
(22 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Double Bed (Separate Lounge Area)

Suite, 1 Double Bed (Separate Lounge Area) | 1 bedroom, in-room safe, desk, blackout curtains

Suite, 1 Double Bed (Separate Lounge Area)

9.4 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room | 1 bedroom, in-room safe, desk, blackout curtains

Classic Twin Room

7.8 out of 10
Good
(11 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Mercure City Den Haag Central Hotel

Luxury The Hague hotel connected to a shopping centre, steps from Theater aan het Spui
A bar/lounge, a coffee shop/cafe and coffee/tea in a common area are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a business centre, conference space and dry cleaning are on-site. Housekeeping is available on request.
Mercure City Den Haag Central Hotel offers 159 accommodations with a safe and coffee/tea makers. 32-inch LCD televisions come with satellite channels.

Bathrooms include baths or showers and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Mercure City Den Haag Central Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from Theater aan het Spui. Features include free WiFi in public areas, plus a bar and a coffee shop/cafe.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Steps from Theater aan het Spui and Stadhuis
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A business centre and 7 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 1830 square feet (170 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the luxury Mercure City Den Haag Central Hotel.

This 4.5-star The Hague hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to noon.
Spui 180 – On-site bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking for EUR 34 per day; reservations required; discounts available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to noon on weekends; EUR 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Spui 180

Things to do

  • Bicycle rentals
  • Shopping centre
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 1,830 square feet of conference space
  • 7 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 50
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 21 August 2025 to 31 December 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue
  • Hallway
  • Lobby
  • Meeting facilities
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 16 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per stay
  • A tax is imposed by the city: EUR 6.20 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 24.00 per person
  • Nearby parking fee: EUR 34.00 per day (328 ft away)
  • Early check-in fee: EUR 50 (subject to availability)
  • Late check-out fee: EUR 50 (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 16 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Central Den Haag
Den Haag Central
Den Haag Mercure Central
Mercure Central Den Haag
Mercure Den Haag
Mercure Den Haag Central
Mercure Den Haag Central Hotel
Mercure Den Haag Central Hotel The Hague
Mercure Den Haag Central The Hague
Mercure Haag Central
Mercure The Hague
Mercure City Den Haag Central
Mercure City Den Haag Central Hotel Hotel
Mercure City Den Haag Central Hotel The Hague
Mercure City Den Haag Central Hotel Hotel The Hague

Mercure City Den Haag Central Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 497 out of 1005 reviews
Rating 8 - Good. 424 out of 1005 reviews
Rating 6 - Okay. 59 out of 1005 reviews
Rating 4 - Poor. 12 out of 1005 reviews
Rating 2 - Terrible. 13 out of 1005 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jayme

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were excellent Very Clean Reasonably Priced Bed could have been more comfortable
Stayed 1 night in May 2025

8/10 Good

Polina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, nice breakfast
Stayed 1 night in May 2025

8/10 Good

John

Liked: Cleanliness
Stayed 2 nights in May 2025

6/10 Okay

Adnan, Tarneit

Stayed 1 night in May 2025

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Just what we needed
Stayed 2 nights in May 2025

6/10 Okay

Keith

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Great location
Stayed 1 night in May 2025

10/10 Excellent

Shaista

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay, staff gave great recommendations for places to eat at. Easy to walk to different museums, shopping and the palace. Only weird thing was our TV had a habit of turning off and doing "system updates" multiple times which was bizarre and slightly frustrating.
Stayed 4 nights in May 2025

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location.

Great location. Good breakfast. Helpful staff. Only downside is no fitness centre. Would definitely go back.
Stayed 4 nights in Apr 2025

4/10 Poor

Cathy Aaron

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Room was very small, plain. Bathroom tiny. No microwave. Mold in bathroom and shower. Very noisy. Would not stay again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lie Lian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mercure Hotel Central Den Haag

Great room, great location. Just have housekeeping double check that all amenities are refilled.
Stayed 5 nights in Mar 2025

10/10 Excellent

Claire

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

MARIAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Cynthia

Stayed 4 nights in Jan 2025

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Carpets; cleaning service

Carpets on 7th floor need cleaning. Cleaning staff made my bed and emptied my rubbish bin but did not clean used coffee cup and spoons (second day only).
Stayed 6 nights in Dec 2024

10/10 Excellent

Kwarma, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

kurt

Liked: Cleanliness, staff & service, property conditions & facilities
Good for business trips
Stayed 2 nights in Dec 2024

8/10 Good

Gavin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Alastair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Good location, handy for public transport and the city centre.
Stayed 2 nights in Nov 2024

10/10 Excellent

Avi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply good hotel , spacious rooms
Stayed 2 nights in Dec 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly service, lovely room

Great location, lovely room. Fabulous shower, comfy bed. Friendly helpful service
Stayed 1 night in Nov 2024

10/10 Excellent

Lateef, Stone Mountain

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was very professional. Location of hotel was convenient for the conference we were attending.
Stayed 3 nights in Sep 2024

8/10 Good

Eiji

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Diako

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Housekeeping manager should’ve check the rooms

The only good thing about my trip to the Mercure Den Haag hotel was the food it was amazing, but room wasn’t clean and it was dusty and dirty. I’ve had a privilege but it wasn’t look like a privilege I’m really regretting that I’ve chosen this hotel for my trip to the city
Stayed 1 night in Aug 2024

8/10 Good

Gavin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained hotel with helpful staff and a very good breakfast. Hotel is well located, within ten minutes of the train station with good tram access within a few minutes walk.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and clean

Very convenient location. Clean and lots of storage space to put stuff. Wish the outside of the hotel can be cleaner. Overall a pleasant stay.
Stayed 4 nights in Jul 2024