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The Willow House

3.0 star property

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Photo gallery for The Willow House

Exclusive Apartment, Ensuite (Virtual) | Exterior
Exclusive Apartment, Ensuite (Virtual) | Exterior
Room
Exterior
Triple Room, Ensuite (3 person)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Bar

Explore the area

View in a map
2 High Street, Thetford, England, IP25 6AE
  • Place, Watton Clock Tower
    ‪1 min walk‬
  • Place, Richmond Park Golf Club
    ‪15 min walk‬
  • Place, Wayland Wood
    ‪18 min walk‬
  • Airport, Norwich (NWI-Norwich Intl.)
    ‪38 min drive‬

Room options

View all photos for Double Room, Ensuite (King Size )

Double Room, Ensuite (King Size )

Double Room, Ensuite (King Size )

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room, Ensuite (4 Person)

Room

Quadruple Room, Ensuite (4 Person)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Triple Room, Ensuite (3 person)

Room

Triple Room, Ensuite (3 person)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Twin Room, Ensuite

Room

Twin Room, Ensuite

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About this property

The Willow House

A restaurant, a bar/lounge and free self-parking are available at this smoke-free inn. WiFi in public areas is free. Housekeeping is not available.
The Willow House offers 7 accommodations.
Our customers tell us that they can't get enough of the helpful staff at The Willow House. During your stay, you're just a quick walk from Watton Clock Tower. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Breakfast is offered for a fee
  • Steps from Watton Clock Tower and a 2-minute drive from Richmond Park Golf Club
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Free self parking is available.

This 3-star Thetford inn is smoke free.

The Willow House has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Breakfast available for a fee
  • A bar/lounge
  • A restaurant

Guest services

  • No housekeeping service

Accessibility

  • No lift

More

  • Smoke-free property

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Willow House B&B Thetford
Willow House Thetford
The Willow House Inn
The Willow House Thetford
The Willow House Inn Thetford

The Willow House Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 144 out of 244 reviews
Rating 8 - Good. 60 out of 244 reviews
Rating 6 - Okay. 27 out of 244 reviews
Rating 4 - Poor. 9 out of 244 reviews
Rating 2 - Terrible. 4 out of 244 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Marion

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfactory in all areas warm and cosy welcome fruendly and helpful staff made very welcome nothing was to much trouble
Stayed 1 night in Nov 2025

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 out of 10 for everything. Spacious family room, clean, well lit, comfy beds, great pillows. Bathroom small but excellent - good hot shower, clean mastic round shower tray, clean grouting. Great breakfast and evening meal. Really there is nothing to fault - Really would like another reason to go and stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Tanweer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Defo recommend

Loved the whole stay
Stayed 1 night in Oct 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Esther

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Good value, nice room.

Stayed for just one night whilst visiting friends nearby. Clean comfortable room with coffee and DIY breakfast facilities. Excellent full English breakfast (you need to book in advance). Our shower didn’t work however, looks like the water was off. We were in a rush so just used the sink and didn’t try to get someone to look at the shower. I am sure they would have sorted it.
Stayed 1 night in Aug 2025

2/10 Terrible

Sharon

Stayed 1 night in Sep 2025

10/10 Excellent

Ilona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for our overnight stop. Great bathroom, great breakfast, lots of parking spaces available.
Stayed 2 nights in Jul 2025

2/10 Terrible

Katie

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
The room (room 8) was infested with moths and the shower barely worked to the extent that I gave up trying to use it.
Stayed 1 night in Aug 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable stay

Hotel exceeded our expectations - large room, comfortable bed with light breakfast included a nice touch. Even had a fan which was put to good use due to hot weather. And good value for money!
Stayed 1 night in Aug 2025

8/10 Good

Paul

Business traveller
A little run down and need of TLC. Room was clean and tidy. Bathroom was very tight for size.
Stayed 1 night in Aug 2025

8/10 Good

John

Business traveller

Decent enough for the price.

The hotel overall is acceptable, was clean and comfortable. I had an evening meal which was good quality. What is above and beyond are inclusion of fridge, microwave and toaster with some bread butter and cereals. Only real gripes were the bathroom was cramped and no WIFI which apparently had been down for some time. I was able to use the WiFi in the bar while I ate.
Stayed 1 night in Aug 2025

10/10 Excellent

Darren

Stayed 2 nights in Jul 2025

4/10 Poor

Thomas

Disliked: Cleanliness
Stayed 2 nights in Jul 2025

2/10 Terrible

Ann

Travelled with family
Disliked: Staff & service, property conditions & facilities
We arrived late to a building site. Grappled for a key in a cobwebby entrance. The room looked cleanish but it smelt kind of musty and felt like there was a film of grease everywhere.
Stayed 1 night in Jul 2025

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely room and very nicely set out Lots of breakfast choices with clean appliances Perfect for my one night stay
Stayed 1 night in Jul 2025

10/10 Excellent

Rachel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Willow

Lovely rooms. Clean and comfortable.
Stayed 1 night in Jul 2025

8/10 Good

Timothy

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

The Willow House is now looking tired.

I have always stayed here whilst working at Snetterton Circuit. Rooms are spacious with a fridge, microwave and breakfast items in the room! Great for me with being away early in the mornings. Arrived on Friday evening having been sent details of the keycode to access my room. Been working all day so I went straight to the bar for a drink and food at about 7:55, The was a group of 7/8 people ordering food and and by the time I could be served I was greeted with the "kitchen closes at 8!" I was tired (so didn't want to have to go out elsewhere and I was actually staying there, so the lady behind the bar checked with the kitchen coming back with a flat no! Not impressed. To close a kitchen at 8pm on a Friday does seem a bit early? I was heading back to my room. Googling where else to go when another lady caught up with me and said she would tell the kitchen to serve me! Unfortunately, the wifi was not working at the Willow House and the mobile data signal is very poor, which gave me serious problems with work in the evenings meaning I didn't get to bed until the early hours. In the morning I was hoping for a refreshing shower to wake me up, bit unfortunately it wasn't much more than a dribble! On Saturday evening I called in at the nearby Tesco to get a microwave meal to avoid the problems of the previous night. Another long night with no wifi and in the morning the shower water gave up typically when I had shampoo in my hair! Not the best of experiences
Stayed 2 nights in Jun 2025

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quirky hotel, but clean, quiet and comfortable.
Stayed 1 night in May 2025

6/10 Okay

adam

Stayed 1 night in May 2025

6/10 Okay

Roy

Travelled with partner
Disliked: Staff & service
Sorry but needs a good tiding up found the evening staff not very welcoming was left alone after our main course for a long while went to the bar to order sweets only to be told the kitchen was closed
Stayed 1 night in Mar 2025

8/10 Good

JOSEPH

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Robbie

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Lesley

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024