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Best Western Thunder Bay Crossroads

2.5 star property

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Photo gallery for Best Western Thunder Bay Crossroads

Lobby
A Best Western hotel with a large sign, multiple parking spaces, and a well-lit entrance.
Free daily continental breakfast
Lobby
A hotel room with a bed, a desk with a television, a leather sofa, and a painting on the wall.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
655 W Arthur Street, Thunder Bay, ON, P7E5R6
  • Place, Thunder Bay Art Gallery
    ‪5 min drive‬
  • Place, Lakehead University
    ‪5 min drive‬
  • Place, Intercity Shopping Centre
    ‪7 min drive‬
  • Airport, Thunder Bay, ON (YQT-Thunder Bay Intl.)
    ‪1 min drive‬

Room options

View all photos for Business Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Business Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, down duvets, pillow-top beds, in-room safe

Business Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, a desk, a chair, a television, and a dresser.

Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Business Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, bedside lamps, a TV, a desk, and a chair.

Business Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

A hotel room with two beds, a desk with a television, a microwave, and a small cabinet.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

9.2 out of 10
Wonderful
(51 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

A neatly made bed with white linens, two bedside lamps, a phone on the nightstand, and a framed picture on the wall.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator | Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Non Smoking, Refrigerator

9.0 out of 10
Wonderful
(26 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

A hotel room with a wooden desk, a leather sofa, a leather armchair, a small table, a TV, a lamp, a window with curtains, and a framed picture on the wall.

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Business Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk with a telephone, a television on a wooden cabinet, and a framed picture on the wall.

Business Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

1 King Bed, Non-Smoking, High Speed Internet Access, Business Plus Room, Microwave and Refrigerator

  • Sleeps 2
  • 1 King Bed

1 Queen Bed, Non-Smoking, High Speed Internet Access, Business Plus Room, Microwave and Refrigerator

  • Sleeps 2
  • 1 Queen Bed

1 King Bed, Non-Smoking, High Speed Internet Access, Refrigerator

  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Thunder Bay Crossroads

Along with a fitness centre, this smoke-free hotel has a 24-hour business centre and a business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a computer station and express check-out are on-site.
Best Western Thunder Bay Crossroads offers 84 air-conditioned accommodations, which are accessible via exterior corridors, and features laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

43-inch LCD televisions come with cable channels. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Thunder Bay Crossroads. During your stay, you'll be close to Thunder Bay Regional Health Sciences Centre. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet in some public areas
  • Free self-parking
  • Amenities include a 24-hour business centre, a computer and a lift
  • On-site recreation includes a gym
  • 5 minutes by car from Thunder Bay Regional Health Sciences Centre and 5 minutes from Lake Superior
A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. A fitness centre, a vending machine, and a fireplace in the lobby are also featured at the business-friendly Best Western Thunder Bay Crossroads. Limited free parking is available on a first-come, first-served basis. You'll have access to the health club at a partner property.

This Thunder Bay hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Thin carpet in public areas
  • Visual fire alarm

More

  • 3 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CAD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Best Western Thunder Bay Crossroads.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Crossroads Motor
Best Western Crossroads Motor Inn
Best Western Crossroads Motor Inn Thunder Bay
Best Western Crossroads Motor Thunder Bay
BEST WESTERN Crossroads Motor Inn Thunder Bay, Ontario
Best Western Thunder Bay Crossroads Hotel
Best Western Thunder Bay Crossroads Ontario
Best Western Thunder Bay Hotel
BEST WESTERN Crossroads Motor Inn Thunder Bay Ontario
Thunder Crossroads Thunder
Best Western Thunder Bay Crossroads Hotel
Best Western Thunder Bay Crossroads Thunder Bay
Best Western Thunder Bay Crossroads Hotel Thunder Bay

Best Western Thunder Bay Crossroads Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 449 out of 918 reviews
Rating 8 - Good. 344 out of 918 reviews
Rating 6 - Okay. 82 out of 918 reviews
Rating 4 - Poor. 30 out of 918 reviews
Rating 2 - Terrible. 13 out of 918 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay
Stayed 1 night in Mar 2026
Verified

8/10 Good

Lorraine

Liked: Staff & service
Clean room and great staff
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

david

Liked: Cleanliness, amenities, property conditions & facilities
Yes it was a wonderful stay
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kimberlee

Liked: Cleanliness, amenities, property conditions & facilities
Clean comfortable room, friendly attentive staff, great breakfast choices
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, amenities, property conditions & facilities
I love staying at this hotel location.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Alanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shopped nearby
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Ashley

Liked: Staff & service, amenities, property conditions & facilities
Kind staff, clean room, no complaints.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Hamid

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Tapan

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice safe and comfy hotel. Nice ladies at the front desk
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

HASSAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and close to a lot of food options.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay
Stayed 10 nights in Apr 2025
Verified

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Aug 2023
Verified

8/10 Good

Adrienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and super friendly staff.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jodee

Liked: Cleanliness, amenities, property conditions & facilities
Location, staff
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

Darrel

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was clean, the staff was good. HOWEVER... the room was moldy and musty smelling. And after 1 night in the room, I got mold toxicity poisoning. I spent the next 2 days recovering from vertigo and brain fog. Mycotoxin exposure is no joke...
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a long day of travel the hot bath was very relaxing, room was very spacious, clean & bed very comfortable
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good sized rooms, great upgrade to a suite, friendly staff, good breakfast
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good beds and great breakfast makes for a super stay!
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Garth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were happy with our accommodations.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, good price for budget travel, nice breakfast.
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

Michelle

Liked: Amenities
We arrived late and left early but check in was smooth, room was great and breakfast was yummy!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Samantha

Liked: Staff & service, amenities, property conditions & facilities
Had a great stay. Staff at the front desk were excellent and accommodating. We arrived to the city early and I had a virtual class starting at one so they found a clean room to put us in as an early check in.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!
Stayed 2 nights in Jul 2022