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Best Western Thunder Bay Crossroads

2.5 star property

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Photo gallery for Best Western Thunder Bay Crossroads

Lobby
Lobby
Exterior
Free daily continental breakfast
Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, down duvets, pillow-top beds, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
655 W Arthur Street, Thunder Bay, ON, P7E5R6
  • Place, Redwood Park
    ‪5 min drive‬
  • Place, Thunder Bay Regional Health Sciences Centre
    ‪5 min drive‬
  • Place, Intercity Shopping Centre
    ‪6 min drive‬
  • Airport, Thunder Bay, ON (YQT-Thunder Bay Intl.)
    ‪18 min walk‬

Room options

View all photos for Business Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Business Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, down duvets, pillow-top beds, in-room safe

Business Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, down duvets, pillow-top beds, in-room safe

Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Business Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Business Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, down duvets, pillow-top beds, in-room safe

Business Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

9.2 out of 10
Wonderful
(44 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator | Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator | Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Non Smoking, Refrigerator

9.2 out of 10
Wonderful
(25 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Business Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Business Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, down duvets, pillow-top beds, in-room safe

Business Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Thunder Bay Crossroads

Hotel in Thunder Bay with free breakfast and fitness centre
Along with a fitness centre, this smoke-free hotel has a 24-hour business centre and a business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a computer station and express check-out are on-site.
Best Western Thunder Bay Crossroads offers 84 air-conditioned accommodations, which are accessible via exterior corridors, and features laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

43-inch LCD televisions come with cable channels. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Thunder Bay Crossroads. During your stay, you'll be close to Redwood Park. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet in some public areas
  • Free self-parking
  • Amenities include a 24-hour business centre, a computer and a lift
  • On-site recreation includes a gym
  • Just a 3-minute drive from International Friendship Garden and a few minutes from Redwood Park
A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. A fitness centre, a vending machine, and a fireplace in the lobby are also featured at the business-friendly Best Western Thunder Bay Crossroads. Limited free parking is available on a first-come, first-served basis. You'll have access to the health club at a partner property.

This Thunder Bay hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Thin carpet in public areas
  • Visual fire alarm

More

  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CAD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Best Western Thunder Bay Crossroads.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Crossroads Motor
Best Western Crossroads Motor Inn
Best Western Crossroads Motor Inn Thunder Bay
Best Western Crossroads Motor Thunder Bay
BEST WESTERN Crossroads Motor Inn Thunder Bay, Ontario
Best Western Thunder Bay Crossroads Hotel
Best Western Thunder Bay Crossroads Ontario
Best Western Thunder Bay Hotel
BEST WESTERN Crossroads Motor Inn Thunder Bay Ontario
Thunder Crossroads Thunder
Best Western Thunder Bay Crossroads Hotel
Best Western Thunder Bay Crossroads Thunder Bay
Best Western Thunder Bay Crossroads Hotel Thunder Bay

Reviews

Best Western Thunder Bay Crossroads Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 417 out of 871 reviews
Rating 8 - Good. 336 out of 871 reviews
Rating 6 - Okay. 80 out of 871 reviews
Rating 4 - Poor. 27 out of 871 reviews
Rating 2 - Terrible. 11 out of 871 reviews

Reviews

10/10 Excellent

Duane

Stayed 1 night in Aug 2025

10/10 Excellent

Faith

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Patricia

Liked: Property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Chintan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overall, the stayed was very good. The room was neat and clean. However, the front desk service needs to be improved as they were not professional at all.
Stayed 1 night in Aug 2025

6/10 Okay

Carol Anne

Excellent free breakfast. Bed not made two of the days and no clean towels provided-had to go hunting for them. Front desk staff mostly too busy chatting to greet guests. Some made a point of greeting us. Lobby minuscule and cluttered with furniture. Elevator efficient. Evening security guard too busy chatting with front desk to notice an elderly woman exiting the hotel and make sure I was okay in a dark parking lot. Yucky stuff spilled in front entryway not cleaned up for the duration of our stay.
Stayed 7 nights in Aug 2025

8/10 Good

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Michelle

Travelled with family and small children
Liked: Amenities
We arrived late and left early but check in was smooth, room was great and breakfast was yummy!
Stayed 1 night in Aug 2025

8/10 Good

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free breakfast and parking
Stayed 2 nights in Aug 2025

8/10 Good

Jody

Travelled with family
Liked: Cleanliness, property conditions & facilities
It’s nice to have the Continental breakfast option
Stayed 1 night in Aug 2025

6/10 Okay

Paul

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Bed was comfy No food options on site but were close by Unfortunately the couple staying in th unit next door to us couldn’t open their door so they tried their key on our room It worked and they proceeded to enter our room while we were relaxing in bed watching tv This was extremely disconcerting and upsetting The front desk was rather nonplussed about providing the entry card to our room to someone else and didn’t seem to want to take responsibility for their error
Stayed 1 night in Jul 2025

10/10 Excellent

Patricia

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a long day of travel the hot bath was very relaxing, room was very spacious, clean & bed very comfortable
Stayed 1 night in Jul 2025

10/10 Excellent

Matt

Stayed 1 night in Jun 2025

8/10 Good

Brooklyn

Liked: Staff & service
Good place to stay overall, nothing crazy about it. But was a good stay only there for a night.
Stayed 1 night in Jul 2025

8/10 Good

Sina

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Decent motel for Thunder Bay. However, the toilet was quite small and there were some issues with the air conditioning. Good breakfast too
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Matilda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were nice and helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Zachary

Stayed 1 night in Jun 2025

6/10 Okay

Wendy

Travelled with group
We stayed in a different hotel that had the same room layout, etc, and it was 1/3 the price!
Stayed 1 night in Jun 2025

10/10 Excellent

Eyram

Travelled with partner
I love the place and the workers so much
Stayed 2 nights in Jun 2025

6/10 Okay

David

Travelled with family
The women at the front desk was fabulous!
Stayed 1 night in Jun 2025

10/10 Excellent

Zach

Stayed 1 night in Jun 2025

10/10 Excellent

Lynne, Pittsfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Dave

Liked: Staff & service
It was fine. Funny how hotels in this price range always have a fan that goes 'click click click' through the night...
Stayed 1 night in Jun 2025

2/10 Terrible

Kathryn, Sherwood Park

Travelled with partner
Disliked: Cleanliness, amenities
You really don’t get much for your money here. Very dated, not clean and shiny,, ancient pillows and towels and quite small. Thunder Bay hotel rooms are quite pricey too so it could be $300 a night at better places or here. So sad.
Stayed 1 night in Jun 2025

10/10 Excellent

Joan

Travelled with partner
The front desk person was very helpful
Stayed 1 night in Jun 2025