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TownePlace Suites by Marriott Thunder Bay

3.0 star property

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Photo gallery for TownePlace Suites by Marriott Thunder Bay

Full-sized fridge, microwave, stovetop, dishwasher
Indoor pool
Studio, 2 Queen Beds, Non Smoking | Blackout curtains, soundproofing, iron/ironing board, free WiFi
Property amenity
BBQ/picnic Area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Kitchen
  • Pool
  • Laundry
  • Gym

Explore the area

View in a map
550 Harbour Expressway, Thunder Bay, ON, P7B 6P4
  • Intercity Shopping Centre
    ‪15 min walk‬
  • Lakehead University
    ‪17 min walk‬
  • Thunder Bay Regional Health Sciences Centre
    ‪4 min drive‬
  • Thunder Bay, ON (YQT-Thunder Bay Intl.)
    ‪7 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Studio, 1 King Bed with Sofa bed, Non Smoking | Blackout curtains, soundproofing, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(14 reviews)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking | Blackout curtains, soundproofing, iron/ironing board, free WiFi

Studio, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(20 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | 32-inch LCD TV with cable channels, TV

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

TownePlace Suites by Marriott Thunder Bay

Eco-certified hotel with free breakfast and 24-hour fitness centre
An indoor pool, a 24-hour fitness centre and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, Access to hot tub and coffee/tea in a common area. Housekeeping is available on request.
TownePlace Suites by Marriott Thunder Bay offers 148 air-conditioned accommodations with coffee/tea makers and a hairdryer. 32-inch LCD televisions come with cable channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils.

This Thunder Bay hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at TownePlace Suites by Marriott Thunder Bay. During your stay, you'll be within walking distance of Thunder Bay Art Gallery. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and 3 meeting rooms
  • On-site recreation includes a 24-hour gym
  • 11 minutes on foot from Thunder Bay Art Gallery and a 2-minute drive from Lakehead University
  • Pets welcome for a fee
TownePlace Suites by Marriott Thunder Bay offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and 3 meeting rooms. Event space at this hotel measures 2150 square feet (194 square metres) and includes conference space. A library, a terrace, and barbecue grills are also featured at the eco-certified TownePlace Suites by Marriott Thunder Bay. Self parking is free.

This 3-star Thunder Bay hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2,150 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2014
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 10.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 50.00 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 10.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Towneplace Suites Aparthotel Thunder Bay
Marriott's TownePlace Suites Thunder Bay Aparthotel
TownePlace Suites Thunder Bay Ontario
TownePlace Suites Marriott Thunder Bay Aparthotel
TownePlace Suites Marriott Thunder Bay
Aparthotel TownePlace Suites by Marriott Thunder Bay Thunder Bay
Thunder Bay TownePlace Suites by Marriott Thunder Bay Aparthotel
Aparthotel TownePlace Suites by Marriott Thunder Bay
TownePlace Suites by Marriott Thunder Bay Thunder Bay
Towneplace Suites Thunder Bay
Marriott's TownePlace Suites Thunder Bay
TownePlace Suites Marriott Aparthotel
TownePlace Suites Marriott
TownePlace Suites by Marriott Thunder Bay Hotel
TownePlace Suites by Marriott Thunder Bay Thunder Bay
TownePlace Suites by Marriott Thunder Bay Hotel Thunder Bay

Reviews

TownePlace Suites by Marriott Thunder Bay Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 489 out of 825 reviews
Rating 8 - Good. 225 out of 825 reviews
Rating 6 - Okay. 69 out of 825 reviews
Rating 4 - Poor. 27 out of 825 reviews
Rating 2 - Terrible. 15 out of 825 reviews

Reviews

10/10 Excellent

Connie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, except for a one minor issue. The coffee pot in our room had no lid, but staff were very attentive to this issue. 24/7 coffee in the breakfast room was wonderful! Early breakfast at 6:30am. Breakfast was amazing! Rooms were very clean and very comfy beds. Hotel is super clean. A special shout out to Pritish who went above and beyond in guest services. He really made us feel very welcome. Overall this place deserves 5 stars in every category!! Would stay here most definitely if ever in Thunder Bay again!! By far the best hotel stay of our road trip.
Stayed 2 nights in Jun 2025

6/10 Okay

Chanequa

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Grimy and Delightful

When I checked in, the front desk attendant Omar was enthusiastic and very welcoming. Our room was clean, or so I thought. Upon entering the restroom in the morning and getting ready for a shower, my eyes zoomed into every corner and crevice of the shower stall and to my dismay, there was black and pink looking mold. It was built up all along the base of the glass door to enter the shower. I let the new attendant know and she seemed confused and stated she would get someone to come look. I was annoyed but I waited from 10-4pm and no one came. I went back and the evening attendant sent someone within 20 minutes. It was cleaned thoroughly! Breakfast was good, much variety and the hotel is mostly quiet unless you are near an elevator. Lastly, I tried to contact Hotels for support but the app was blocking me from typing.
mold
outside shower stall
Inside shower stall
Under soap holder
Stayed 2 nights in Jun 2025

6/10 Okay

Dennis

Liked: Staff & service
Bedside lights and power outlets not working Large hotel with long corridors Great breakfast room selection of food items
Stayed 1 night in Jun 2025

4/10 Poor

Dawn

Disliked: Cleanliness, property conditions & facilities, room comfort

Run down. Expect better from the Marriott brand

The first room they gave us was not cleaned. There were dirty towels in the bathroom and food left in the cupboard and it smelled like stale turmeric. The dining table had a chair with a broken seat. I moved the chair and the seat fell off! We made them give us a different room and it was marginally better. Very run down and worn. I expect so much better from a Marriott. The sitting chair was so worn and dirty we didn’t even use it. We took the sheet off one of the beds and laid it on the floor to put our suitcases on. It was just nasty. I would avoid staying in Thunder Bay all together. And the room was expensive!!
Dirty towels in the bathroom
The chair was so dirty we didn’t even use it
Mold under the windows
Worn and dirty chair
Stayed 2 nights in Jun 2025

10/10 Excellent

Sunil Kumar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great to stay at this hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a long stay as we were out of our house due to a fire and I can’t comment enough how accommodating they were for us
Stayed 28 nights in May 2025

10/10 Excellent

Miryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were courteous and friendly. The room was very clean.
Stayed 1 night in May 2025

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room layout is very efficient, with plenty of storage available; there is a grocery store right next door, which is handy for quickly stocking the kitchen. Staff was very friendly at check-in, and very helpful as things came up. Gets a bit noisy first thing in the morning, but overall a great value for longer stays if you're spending most of the day out and about.
Stayed 2 nights in May 2025

6/10 Okay

Brian, Steinbach

Travelled with group
Liked: Property conditions & facilities
Not super clean. Asked for a sent free room - but they couldn’t deliver
Stayed 1 night in May 2025

8/10 Good

Andy, Dryden

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet
Stayed 2 nights in May 2025

8/10 Good

greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Chastidy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Rachel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Breakfast is good and studio suite is complete with kitchen stuffs.
Stayed 2 nights in May 2025

10/10 Excellent

Joey

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kitchen in the room.
Stayed 1 night in May 2025

10/10 Excellent

Nidia esther

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, great breakfast included
Stayed 2 nights in Apr 2025

10/10 Excellent

Olivia

Liked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Annamarie

Liked: Cleanliness, staff & service, property conditions & facilities
Great service checking in, helpful staff, cleanliness is awesome. Considerate staff very friendly and helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

Wynona, Sandy Lake

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Bert

Stayed 2 nights in Apr 2025

10/10 Excellent

Kenneth

Stayed 5 nights in Mar 2025

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities
Kitchen and table.
Stayed 1 night in Apr 2025

8/10 Good

Thomas

Stayed 2 nights in Apr 2025

10/10 Excellent

FrankSuzanne

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right there on main highway. Was nice not to have to cross town to find it. Our dog Griffin felt comfortable with the staff and in the room. We’ve stayed here before and will take advantage of it again in the future.
Stayed 1 night in Apr 2025

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed staying there, only problem was the holes in the road to get to it.
Stayed 7 nights in Mar 2025

10/10 Excellent

Randell

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here many times. Right on Hwy but quiet
Stayed 1 night in Feb 2025