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Superior Inn Hotel and Conference Centre Thunder Bay

3.0 star property

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Photo gallery for Superior Inn Hotel and Conference Centre Thunder Bay

Indoor spa tub
Breakfast area
Reception
Bar (on property)
1 bedroom, desk, laptop workspace, blackout curtains

Reviews

7.0 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Pet-friendly
  • Room service

Explore the area

Map
555 Arthur St W, Thunder Bay, ON, P7E 5R5
  • Fort William Gardens
    ‪5 min drive‬
  • Thunder Bay Regional Health Sciences Centre
    ‪7 min drive‬
  • Intercity Shopping Centre
    ‪8 min drive‬
  • Thunder Bay, ON (YQT-Thunder Bay Intl.)
    ‪2 min drive‬

Room options

View all photos for Junior Room, 1 King Bed

1 bedroom, desk, laptop workspace, blackout curtains

Junior Room, 1 King Bed

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Bathtub, Pool View

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Bathtub, Pool View

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Pool View

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Pool View

  • Sleeps 5
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Poolside

1 bedroom, desk, laptop workspace, blackout curtains

Superior Room, 2 Queen Beds, Poolside

  • Sleeps 4
  • 2 Queen Beds

View all photos for Business Room, Multiple Beds

1 bedroom, desk, laptop workspace, blackout curtains

Business Room, Multiple Beds

  • 28 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

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About this property

Superior Inn Hotel and Conference Centre Thunder Bay

Family-friendly hotel with fitness centre and 24-hour front desk
This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference centre and Access to hot tub are on-site. Change of towels is available on request
Superior Inn Hotel and Conference Centre Thunder Bay offers 181 accommodations with coffee/tea makers and a hairdryer. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include a shower.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of towels can be requested.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a waterslide and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Superior Inn Hotel and Conference Centre Thunder Bay. During your stay, you'll be close to Redwood Park. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at Lake and Spruce, a family restaurant with pool views
  • Splash around at the waterslide or swim in the indoor pool
  • Services include a porter, luggage storage and wedding services
  • On-site recreation includes a gym
  • Just a 5-minute drive from Lake Superior and a few minutes from International Friendship Garden
  • Pets welcome for a fee (restrictions apply)
Superior Inn Hotel and Conference Centre Thunder Bay offers its guests a kids' pool, an indoor pool, a waterslide, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A fitness centre, a vending machine, and multilingual staff are also featured at the family-friendly Superior Inn Hotel and Conference Centre Thunder Bay. Free self parking is available.

This 3-star Thunder Bay hotel is smoke free.

Lake and Spruce – Overlooking the pool, this family restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lake and Spruce

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Waterslide

Family friendly

  • Children's pool
  • Free cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference centre (15,070 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1970
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CAD 85.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed for Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue
The following facilities are closed on Monday, Tuesday and Wednesday:
  • Children's pool
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per accommodation (varies based on length of stay)
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 500.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: CAD 85.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Victoria Inn Hotel Thunder Bay
Victoria Thunder Bay
Victoria Inn Hotel Convention Centre Thunder Bay
Victoria Inn Hotel Convention Centre
Superior Conference Thunder
Victoria Inn Hotel Convention Centre
Superior Inn Hotel Conference Centre Thunder Bay
Superior Inn Hotel and Conference Centre Thunder Bay Hotel
Superior Inn Hotel and Conference Centre Thunder Bay Thunder Bay

Superior Inn Hotel and Conference Centre Thunder Bay Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 269 out of 1007 reviews
Rating 8 - Good. 301 out of 1007 reviews
Rating 6 - Okay. 201 out of 1007 reviews
Rating 4 - Poor. 124 out of 1007 reviews
Rating 2 - Terrible. 112 out of 1007 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Marlu

.
Stayed 1 night in Mar 2025

6/10 Okay

Lori

Stayed 1 night in Mar 2025

8/10 Good

Crystal

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

2/10 Terrible

Sean

Disliked: Property conditions & facilities, room comfort

Terrible place - incompetent staff

Terrible No hot water to shower Paid extra for a suite with sofa bed - had an office chair instead - was supposed to sleep 4 - that’s why I paid extra Hot tub was closed Finally offered us to change rooms at 10pm No refund nor discount Pissed off at hotels.com for advertising incorrectly too
Stayed 1 night in Mar 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice pool
Stayed 1 night in Mar 2025

4/10 Poor

Wendy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bathroom needs to be redone. Carpet was dirty. No heat or cooling control. Swimming pool was cold.
Stayed 1 night in Feb 2025

10/10 Excellent

Raymond

Stayed 1 night in Mar 2025

2/10 Terrible

Tonilynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Its ok.

These rooms are not airconditioned nor can you chose your comfort of heating. The rooms can get ridiculously hot. But they do provude fans if asked, however, it doesnt help much. The water slide and pool are great and they have good service and rooms are clean.
Stayed 1 night in Mar 2025

4/10 Poor

Hailey

Disliked: Cleanliness, amenities, property conditions & facilities
We stayed two nights here and the first room we got had a big red stain on the floor and stains on the sheets and the couch, and when we complained they moved us to another room that was smaller then the orginal. We wont be staying here agian as the new owners are not doing a good job with quality control.
Stayed 2 nights in Mar 2025

6/10 Okay

Stephany

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The rooms were clean and nice, however there were people running up and down the halls throughout the night and hotel staff did not intervene. The pool area was quite dirty, which we had booked because the pool looked so fun, but it was really hard to see past the birthday cake all over the floor and the hair.
Stayed 1 night in Mar 2025

10/10 Excellent

Maclean

Liked: Staff & service
The slide isn’t open everyday. A bit of a let down but didn’t ruin our stays
Stayed 1 night in Mar 2025

6/10 Okay

Jim

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Jeannine

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like the pillows at all very cheap
Stayed 2 nights in Feb 2025

8/10 Good

Mathew

Stayed 1 night in Mar 2025

8/10 Good

Pamela

Travelled with partner
Liked: Staff & service
Needs some updates. Restaurant and food was excellent.
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

2/10 Terrible

Abbie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel staff were extremely kind but our room was dirty and the walls are extremely thin. We could hear everything going on in the room next door. Did not get any sleep.
Stayed 1 night in Feb 2025

8/10 Good

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A family weekend. We enjoyed the pool and water slide and the room was comfortable and clean.
Stayed 2 nights in Feb 2025

2/10 Terrible

Mackenzie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Bobbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

simon

They double charged me for the night.
Stayed 1 night in Feb 2025

4/10 Poor

Margaret, Stratton

Travelled with family
Disliked: Amenities, property conditions & facilities
Staff tried. Riims disgustilingly hot!
Stayed 1 night in Feb 2025

8/10 Good

Liza

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great service
Stayed 1 night in Feb 2025

6/10 Okay

Chad

Stayed 2 nights in Feb 2025

2/10 Terrible

Kayli

Travelled with family
Disliked: Amenities, property conditions & facilities
Our room was poolside which was nice for the kids but none of us slept as it was 30C all day and night in our room, we spoke to other rooms and every room poolside was extremely hot. We went to wallmart and bought two 40$ fans for the room. Even with the fans and both doors open it only went down to 28C unsafe for anyone especially children. We will not be staying there anymore
Stayed 2 nights in Feb 2025