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Superior Inn Hotel and Conference Centre Thunder Bay

3.0 star property

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Photo gallery for Superior Inn Hotel and Conference Centre Thunder Bay

Bar (on property)
Reception
Indoor spa tub
Breakfast area
1 bedroom, desk, laptop workspace, blackout curtains

Reviews

6.8 out of 10

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Pet-friendly
  • Room service
  • Gym

Explore the area

View in a map
555 Arthur St W, Thunder Bay, ON, P7E 5R5
  • Fort William Gardens
    ‪5 min drive‬
  • Thunder Bay Regional Health Sciences Centre
    ‪7 min drive‬
  • Intercity Shopping Centre
    ‪8 min drive‬
  • Thunder Bay, ON (YQT-Thunder Bay Intl.)
    ‪2 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Bathtub, Pool View

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Bathtub, Pool View

  • 26 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Pool View

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Pool View

  • Sleeps 5
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Poolside

1 bedroom, desk, laptop workspace, blackout curtains

Superior Room, 2 Queen Beds, Poolside

  • Sleeps 4
  • 2 Queen Beds

View all photos for Business Room, Multiple Beds

1 bedroom, desk, laptop workspace, blackout curtains

Business Room, Multiple Beds

  • 28 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

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About this property

Superior Inn Hotel and Conference Centre Thunder Bay

Family-friendly hotel with fitness centre and 24-hour front desk
This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference centre and Access to hot tub are on-site. Change of towels is available on request
Superior Inn Hotel and Conference Centre Thunder Bay offers 181 accommodations with coffee/tea makers and a hairdryer. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include a shower.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of towels can be requested.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a waterslide and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Superior Inn Hotel and Conference Centre Thunder Bay. During your stay, you'll be close to Redwood Park. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at Lake and Spruce, a family restaurant with pool views
  • Splash around at the waterslide or swim in the indoor pool
  • Services include a porter, luggage storage and wedding services
  • On-site recreation includes a gym
  • Just a 5-minute drive from Lake Superior and a few minutes from International Friendship Garden
  • Pets welcome for a fee (restrictions apply)
Superior Inn Hotel and Conference Centre Thunder Bay offers its guests a kids' pool, an indoor pool, a waterslide, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 15070 square feet (1400 square metres) and includes a conference centre. A fitness centre, a vending machine, and multilingual staff are also featured at the family-friendly Superior Inn Hotel and Conference Centre Thunder Bay. Free self parking is available.

This 3-star Thunder Bay hotel is smoke free.

Lake and Spruce – Overlooking the pool, this family restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lake and Spruce

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Waterslide

Family friendly

  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference centre (15,070 square foot of space)
  • Meeting rooms

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1970
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CAD 85.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed for Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue
The following facilities are closed on Monday, Tuesday and Wednesday:
  • Children's pool
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per accommodation (varies based on length of stay)
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: CAD 85.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Victoria Inn Hotel Thunder Bay
Victoria Thunder Bay
Victoria Inn Hotel Convention Centre Thunder Bay
Victoria Inn Hotel Convention Centre
Superior Conference Thunder
Victoria Inn Hotel Convention Centre
Superior Inn Hotel Conference Centre Thunder Bay
Superior Inn Hotel and Conference Centre Thunder Bay Hotel
Superior Inn Hotel and Conference Centre Thunder Bay Thunder Bay

Reviews

Superior Inn Hotel and Conference Centre Thunder Bay Reviews

6.8

7.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness
Rating 10 - Excellent. 281 out of 1017 reviews
Rating 8 - Good. 245 out of 1017 reviews
Rating 6 - Okay. 206 out of 1017 reviews
Rating 4 - Poor. 132 out of 1017 reviews
Rating 2 - Terrible. 153 out of 1017 reviews

Reviews

2/10 Terrible

ANDREW

Disliked: Cleanliness, property conditions & facilities
Had I known that there was no air conditioning in this place I never would have booked. And because I booked online with Expedia I cannot cancel and get my money back.
Stayed 1 night in Jun 2025

10/10 Excellent

Zach

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot
Stayed 2 nights in May 2025

2/10 Terrible

Renee

Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superior inn

Great place to stay while in the airport area.
Stayed 1 night in Jun 2025

4/10 Poor

Cliff

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Paper thin walls noises from next door. Hair dryer switch broken. Pool closed. Luckily hot tub working.beds were comfortable. Lack of breakfast.
Stayed 1 night in Jun 2025

8/10 Good

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room tidied every morning which was not expected or necessary. Close to numerous eateries. Easy to locate facility. Secure facility at late hours.
Stayed 3 nights in Jun 2025

8/10 Good

Zheng, Winnipeg

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Sophie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful. Rooms were clean. The beds are comfortable. Noise was a bit of an issue, but was not a deal breaker. Overally very satisfied.
Stayed 1 night in Jun 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it all
Stayed 2 nights in Jun 2025

10/10 Excellent

Nichole

Liked: Cleanliness, amenities, property conditions & facilities
This was a great hotel! Central to so much...will be back again!
Stayed 5 nights in Jun 2025

10/10 Excellent

shyanne

Liked: Cleanliness, amenities, property conditions & facilities
It was nice
Stayed 2 nights in May 2025

6/10 Okay

Tammy Lynn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Had an early flight, front desk called at 9 and then again at 9:30 to ask if everything was ok. Would have appreciated the call at 7 not 930 when I was trying to sleep. Kids jumping into the hot tub was also not something I enjoyed. Lifeguard did nothing but talk to each other. Room was nice, bathroom was huge Hallways smelled amazing. Best air freshener I’ve ever smelled
Stayed 1 night in Jun 2025

6/10 Okay

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Ok for kids meh for business

My room was connected to the pool area. When I opened my curtain in the morning I was staring at all the people eating breakfast in the restaurant- there was also no AC and the air vent went direct to the pool side so it was bright and shining through. If I had kids to bring I can see it as a fun place I’d want to stay - but I stayed for a business trip and not the best choice for that as wifi and cell bar service was also choppy
Stayed 2 nights in Jun 2025

10/10 Excellent

Osaretin

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice place to spend the night
Stayed 1 night in Jun 2025

4/10 Poor

TROY

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
No air conditioning, wifi and cell reception are terrible
Stayed 5 nights in Jun 2025

8/10 Good

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, nothing fancy. It had a hairdryer which was a bonus. Was a bit noisy in the corridor outside, but not a deal breaker.
Stayed 1 night in May 2025

10/10 Excellent

Sharlyn Joy

Stayed 1 night in May 2025

10/10 Excellent

Jaspreet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Theresa

Stayed 1 night in Jun 2025

10/10 Excellent

Rejean

Stayed 3 nights in May 2025

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Steven, Mosinee

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Tracy

Disliked: Property conditions & facilities
Small and noisy
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good
Stayed 2 nights in Feb 2025