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Superior Inn Hotel and Conference Centre Thunder Bay

3.0 star property

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Photo gallery for Superior Inn Hotel and Conference Centre Thunder Bay

Enjoy a drink at the bar, where a wide selection of liquor bottles are on display and a flat-screen TV shows live sports.
Relax in a stylish seating area with a view of the outdoor water slide.
Welcome to our reception area, featuring a central desk, wall-mounted TV, and cozy seating area.
Two single beds with white linens and a flat-screen TV are featured in this stylish room.
Swimmers can enjoy the central pool and water slide in this spacious pool area.

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Pet-friendly
  • Room service

Explore the area

Map
555 Arthur St W, Thunder Bay, ON, P7E 5R5
  • Fort William Gardens
    ‪5 min drive‬
  • Thunder Bay Regional Health Sciences Centre
    ‪7 min drive‬
  • Intercity Shopping Centre
    ‪8 min drive‬
  • Thunder Bay, ON (YQT-Thunder Bay Intl.)
    ‪2 min drive‬

Room options

View all photos for Junior Room, 1 King Bed

1 bedroom, desk, laptop workspace, blackout curtains

Junior Room, 1 King Bed

8.2 out of 10
Very good
(22 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Bathtub, Pool View

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Bathtub, Pool View

  • 26.4 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Pool View

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Pool View

7.0 out of 10
Good
(13 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Poolside

1 bedroom, desk, laptop workspace, blackout curtains

Superior Room, 2 Queen Beds, Poolside

  • Sleeps 4
  • 2 Queen Beds

View all photos for Business Room, Multiple Beds

1 bedroom, desk, laptop workspace, blackout curtains

Business Room, Multiple Beds

7.6 out of 10
Good
(24 reviews)
  • 28 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

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About this property

Superior Inn Hotel and Conference Centre Thunder Bay

Family-friendly hotel with fitness centre and 24-hour front desk
This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference centre and Access to hot tub are on-site. Change of towels is available on request
Superior Inn Hotel and Conference Centre Thunder Bay offers 181 accommodations with coffee/tea makers and a hairdryer. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include a shower.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of towels can be requested.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a waterslide and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Superior Inn Hotel and Conference Centre Thunder Bay. During your stay, you'll be close to Redwood Park. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at Lake and Spruce, a family restaurant with pool views
  • Splash around at the waterslide or swim in the indoor pool
  • Services include a porter, luggage storage and wedding services
  • On-site recreation includes a gym
  • Just a 5-minute drive from Lake Superior and a few minutes from International Friendship Garden
  • Pets welcome for a fee (restrictions apply)
Superior Inn Hotel and Conference Centre Thunder Bay offers its guests a kids' pool, an indoor pool, a waterslide, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 15070 square feet (1400 square metres) and includes a conference centre. A fitness centre, a vending machine, and multilingual staff are also featured at the family-friendly Superior Inn Hotel and Conference Centre Thunder Bay. Free self parking is available.

This 3-star Thunder Bay hotel is smoke free.

Lake and Spruce – Overlooking the pool, this family restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lake and Spruce

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Waterslide

Family friendly

  • Children's pool
  • Free cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference centre (15,070 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1970
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CAD 85.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from July 7 2025 to July 21 2025 (dates subject to change):
  • Hot tub
The following facilities are closed for Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue
The following facilities are closed on Monday, Tuesday and Wednesday:
  • Children's pool
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per accommodation (varies based on length of stay)
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 500.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: CAD 85.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Victoria Inn Hotel Thunder Bay
Victoria Thunder Bay
Victoria Inn Hotel Convention Centre Thunder Bay
Victoria Inn Hotel Convention Centre
Superior Conference Thunder
Victoria Inn Hotel Convention Centre
Superior Inn Hotel Conference Centre Thunder Bay
Superior Inn Hotel and Conference Centre Thunder Bay Hotel
Superior Inn Hotel and Conference Centre Thunder Bay Thunder Bay

Superior Inn Hotel and Conference Centre Thunder Bay Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 274 out of 1019 reviews
Rating 8 - Good. 273 out of 1019 reviews
Rating 6 - Okay. 201 out of 1019 reviews
Rating 4 - Poor. 131 out of 1019 reviews
Rating 2 - Terrible. 140 out of 1019 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Mark

Liked: Cleanliness
S
Stayed 1 night in Apr 2025

4/10 Poor

Margaret, Stratton

Travelled with partner
Liked: Amenities
Our room was extremely hot. No thermostat. They gave us a fan. It was loud and didnt help much. We were exhausted when we left after three nights.
Stayed 2 nights in Feb 2025

6/10 Okay

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Morris, Geraldton

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient ,close to all my wants and needs.
Stayed 2 nights in Apr 2025

8/10 Good

Marc

Stayed 1 night in Apr 2025

2/10 Terrible

Norm

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Cortney

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here a lot and it’s always amazing
Stayed 2 nights in Apr 2025

6/10 Okay

MATT

Stayed 1 night in Apr 2025

6/10 Okay

Tammy

Travelled with family
Liked: Staff & service, amenities
Room was fine. Pool area is rented out to kids birthday parties. Very loud, crowded. Hot tub appeared dirty. If pool area not your thing then this place would be fine. Police on site when we arrived so that was scary.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Hot tub needs to be hotter, its just a warm bath. Front desk could not find my hotel.com booking, but they honored the rate anyways (I had the confirmation email) Everything else was fine!
Stayed 4 nights in Apr 2025

8/10 Good

Olena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service

Everything was good, but a little bit dirty in swimming pool. However, your pillows needs to be changed. And please leave warm blankets in rooms. Thank you for service.
Stayed 1 night in Apr 2025

4/10 Poor

Gâgâñ

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Too noisy if you are coming for rest or relax then this is not the right choice even you can listen the conversation from next room properly. Staff was nice . Towels are smelly.
Stayed 1 night in Apr 2025

8/10 Good

Tami

Liked: Property conditions & facilities
Nice big room but tiny little tv. Nice pool with slide so expect there to be A LOT of kids around. So the place was noisy. Kids running up and down the hall at 11 pm. Other than that nice hotel. Wish it had breakfast included.
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Kalya

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great for the kids
Stayed 1 night in Apr 2025

2/10 Terrible

Ewa

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I made a couple of requests for a room type which were not met. After asking to have a room change the receptionist was extremely rude and another one stepped in and managed to sort out my issue. People were smoking in the room beside me and all I could smell was the smoke, it was very gross. You cannot get food delivered to your room as they don't let delivery drivers go to your room. My cc was not authorized at check in so I was told I had to go down to the restaurant and could not order room service. The room was beat up and dirty. I will definitely not be staying there again.

10/10 Excellent

Oksanna

Stayed 2 nights in Apr 2025

10/10 Excellent

anthony

Stayed 1 night in Apr 2025

10/10 Excellent

Cassandra

Stayed 1 night in Apr 2025

2/10 Terrible

Raylene

Sketchy people all around the area
Stayed 1 night in Apr 2025

10/10 Excellent

Catherine

Travelled with family and small children
Liked: Cleanliness, amenities
clean
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay while in the airport area. Clean rooms, friendly staff and a free shuttle service 😀
Stayed 1 night in Apr 2025

2/10 Terrible

Janine

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was ok, and it was a “redone” room. It was so tiny. The bathtub had mold all along edges, and bathroom door was falling apart. I’m pretty sure the walls were made of paper and there were screaming children in the room next to us with no supervision. The bed was extremely saggy and the pillows were made of tiny chunks of foam. There was also no way to adjust the temperature in the room. There were no smoking signs everywhere but the halls stunk of cigarette smoke and weed. If I could give this hotel 0 stars I would. Will NEVER stay there again.
Stayed 1 night in Apr 2025

8/10 Good

Debora, Longlac

Stayed 1 night in Apr 2025

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will stay here again. Thanks.
Stayed 2 nights in Apr 2025