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Pentland

3.0 star property

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Photo gallery for Pentland

Front of property
Breakfast, lunch, dinner served; Regional cuisine
Garden
Executive Double or Twin Room (Garden Wing) | Premium bedding, down duvets, in-room safe, individually decorated
Premium bedding, down duvets, in-room safe, individually decorated

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Housekeeping
  • Pet-friendly

Explore the area

View in a map
Princes Street, Thurso, Scotland, KW147AA
  • Thurso Beach
    ‪4 min walk‬
  • Scrabster Ferry Terminal
    ‪3 min drive‬
  • Dunnet Head Lighthouse
    ‪21 min drive‬
  • Wick (WIC)
    ‪36 min drive‬

Room options

View all photos for Classic Twin Room (Single Use)

Premium bedding, down duvets, in-room safe, individually decorated

Classic Twin Room (Single Use)

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Double Room Single Use

Premium bedding, down duvets, in-room safe, individually decorated

Classic Double Room Single Use

8.0 out of 10
Very good
(3 reviews)
  • 23 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Executive Double or Twin Room (Garden Wing)

Executive Double or Twin Room (Garden Wing) | Premium bedding, down duvets, in-room safe, individually decorated

Executive Double or Twin Room (Garden Wing)

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Single Room

Premium bedding, down duvets, in-room safe, individually decorated

Single Room

9.4 out of 10
Exceptional
(8 reviews)
  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room, 2 Double Beds, City View

Premium bedding, down duvets, in-room safe, individually decorated

Family Room, 2 Double Beds, City View

9.4 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Triple Room

Triple Room | Premium bedding, down duvets, in-room safe, individually decorated

Triple Room

  • 23 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Classic Double Room

Premium bedding, down duvets, in-room safe, individually decorated

Classic Double Room

8.0 out of 10
Very good
(12 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed, Ensuite

Superior Double Room, 1 Double Bed, Ensuite | Premium bedding, down duvets, in-room safe, individually decorated

Superior Double Room, 1 Double Bed, Ensuite

7.0 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Premium bedding, down duvets, in-room safe, individually decorated

Classic Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

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Exterior

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About this property

Pentland

Hotel in Thurso with free breakfast and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and 24-hour room service. Free English breakfast and free WiFi in public areas are also provided. Other amenities include conference space, concierge services and dry cleaning.
Pentland offers 42 accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. Flat-screen televisions come with digital channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Pentland. During your stay, you're just a quick walk from Thurso Library. Features include free breakfast and free WiFi in public areas, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free English breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Only motorbike parking on-site, free parking nearby
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 3-minute walk from Thurso Library and 4 minutes on foot from UHI North Highland - Environmental Research Institute
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Event space at this hotel measures 25 square feet (2 square metres) and includes conference space. The business-friendly Pentland also features tour/ticket assistance, concierge services, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Thurso hotel is smoke free.

Guests are served a free English breakfast daily from 7 AM to 9 AM.
On-site venue – This restaurant specialises in Regional cuisine and serves breakfast, lunch, dinner and light fare.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 2 metres
  • Street parking available
  • Onsite motorcycle parking only

Food and drink

  • Free English breakfast available daily 7 AM to 9 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Golf

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 25 square feet of conference space
  • Meeting rooms

Accessibility

  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between 24 December and 26 December.
The property is closed: New Year's Eve and New Year's Day.

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 10.00 per pet, per night, plus a deposit of GBP 10.00 per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: GBP 10.00 per night
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
The front desk at this property is open daily from 7:30 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Pentland Hotel Thurso
Pentland Thurso
Pentland Hotel Thurso
Pentland Hotel
Pentland Thurso
Hotel Pentland Thurso
Thurso Pentland Hotel
Hotel Pentland
Pentland Hotel
Pentland Thurso
Pentland Hotel Thurso

Pentland Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 118 out of 347 reviews
Rating 8 - Good. 135 out of 347 reviews
Rating 6 - Okay. 59 out of 347 reviews
Rating 4 - Poor. 27 out of 347 reviews
Rating 2 - Terrible. 8 out of 347 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Wangping travel Ltd

Stayed 1 night in May 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Frank

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Couldn't fix tv or bath
Stayed 1 night in May 2025

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highland Hospitality

Staff were helpful despite room not being ready when arrived. Very good meal.
Stayed 1 night in May 2025

8/10 Good

Emma

Stayed 3 nights in Mar 2025

6/10 Okay

Katherine

Stayed 1 night in May 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Vincenzo

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in May 2025

4/10 Poor

Gordon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heating on 24hrs, unable to switch off. Nobody at checkout after breakfast. Lounge still with dirty cups in the morning. Front door area, wallpaper and paint off wall. Breakfast room very dark. Not recommended.
Stayed 1 night in May 2025

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central, warm welcome, clean practical
Stayed 1 night in Apr 2025

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Paul, Miamisburg

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This is an old refurbished hotel. Sloping floors, water damage in the bathroom, shower faucet didn’t work, non working towel heater, hot rooms and up two flights of stairs. A large bus group was there at the same time, also a wedding reception. Heard the band until midnight and breakfast wasn’t replenished quickly enough after the bus group went through. A young gentleman (looked about 14) was on his own trying to keep up with fresh coffee/tea, clean tableware/clean tables; too much for one person. Friendly staff and seemed concerned when we mentioned the non working items. Most likely would look for something more suitable to our liking next time.
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Not too bad but there is better choice.

The hotel is quite old and in need of refurbishment. The first room I was given had very weak water pressure and the facilities felt outdated. Fortunately, Abigail at the reception was very helpful and arranged for me to move to another room, which was much better and had good water pressure. Please note that there is no lift, which might be inconvenient for some guests.
Stayed 2 nights in Apr 2025

8/10 Good

Peter

Stayed 1 night in Apr 2025

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service Staff alwsyd polite and friendly. Laura and mo love
Stayed 1 night in Apr 2025

10/10 Excellent

s

Liked: Staff & service, property conditions & facilities, room comfort

- Good Service

MO and Laura made the whole stay much more interting. Local knowledge of area and levels of kindness you rarely see these days. In fact all staff went out of there way to chat and look after us
Stayed 1 night in Apr 2025

10/10 Excellent

matt

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was well located, great room, staff were very polite and friendly, food was good, a great venue for an overnight stay.
Stayed 1 night in Apr 2025

6/10 Okay

Graham J

Travelled with group
Liked: Cleanliness, staff & service
There was a noise from the central heating which was unwelcome.
Stayed 1 night in Mar 2025

6/10 Okay

Dougie

They have gone to a great effort in providing a nice ensuite bathroom, with stand alone bath. And good overhead shower. Plus is very spacious. Unfortunately, let themselves down with a lack of soap. No hand soap. When asked at front desk was told to just use body wash provided. They provide his and hers dressing gowns, also a lovely touch. However, they were very creased and very scratchy. Some conditioner and an iron run over them would have made a massive difference. Plus, if you provide a disposable slipper, it will fit in. You are only a few steps away from whatyou called deluxe. Two final tips. The room we stayed in had two broken window panes, and putting heating on even at a low level so that room is not freezing on arrival would be beneficial. Otherwise, was fine.
Stayed 1 night in Mar 2025

6/10 Okay

Jim

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The staff were friendly and helpful. The hotel needs updating though. Beds were horrible and shower had no water pressure. Only positive besides the staff were the large towels.
Stayed 1 night in Mar 2025

8/10 Good

Gordon

Liked: Cleanliness, staff & service
Stayed again on trip home was no different than 1st visit,slept well breakdast is brilliant and the food in the var is oretty good as well. Staff cant help enough.
Stayed 1 night in Mar 2025

10/10 Excellent

gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Gordon

Liked: Staff & service
Food in bar was very good and staff very helpfull,also breakfast could not ve faulted
Stayed 1 night in Mar 2025

10/10 Excellent

Ian

Cc v
Stayed 3 nights in Mar 2025

6/10 Okay

Mary

Liked: Cleanliness, staff & service
Easy to get to by public transport helpful staff. Considering the weather(Feb,cold windy) the whole hotel did not feel warm. My ensuite haď bath with over shower, water was hot but the bath had around rusty mark near the taps, the flooring was buckled and had three steps from the bedroom to bathroom bed was comfortable but the pillows were dreadful and certainly not hotel quality. Nice carpets throughout but the decor everywhere was tired and in need of modernising. As it was only three stars I was not expecting luxury but I felt it has the potential to look and be much better.
Stayed 2 nights in Feb 2025