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Aparthotel

Relaxia Lanzaplaya

3.0 star property

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Photo gallery for Relaxia Lanzaplaya

Front of property – evening/night
Breakfast, lunch and dinner served
1 bedroom, minibar, desk, blackout curtains
Lobby sitting area
Flat-screen TV

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Restaurant
  • Laundry room
  • Outdoor space
  • 24/7 front desk

Explore the area

View in a map
Calle México no 2, Puerto del Carmen, Tías, Lanzarote, 35510
  • Place, Puerto del Carmen Beach
    ‪3 min walk‬
  • Place, Gran Casino de Lanzarote
    ‪8 min walk‬
  • Place, La Peñita
    ‪8 min walk‬
  • Airport, Arrecife (ACE-Lanzarote)
    ‪10 min drive‬

Room options

View all photos for Double Room

1 bedroom, minibar, desk, blackout curtains

Double Room

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room (Extra Bed)

1 bedroom, minibar, desk, blackout curtains

Double Room (Extra Bed)

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room Single Use

1 bedroom, minibar, desk, blackout curtains

Double Room Single Use

  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds

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About this property

Relaxia Lanzaplaya

Along with 2 outdoor pools, this aparthotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a poolside bar, a snack bar/deli and coffee/tea in a common area. Each apartment provides a flat-screen TV with satellite channels, plus a kitchenette with a fridge, a stovetop and a microwave. Added amenities include a balcony, a minibar and an electric kettle. Limited housekeeping is available.
Relaxia Lanzaplaya offers 168 accommodations with minibars and a hairdryer. Rooms open to balconies or patios. Accommodation at this 3-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers and complimentary toiletries.

Flat-screen televisions come with satellite channels. Business-friendly amenities include desks and telephones. Housekeeping is offered on a limited basis and an iron/ironing board can be requested.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Relaxia Lanzaplaya, you're just a quick walk from Puerto del Carmen Beach. Free WiFi in public areas, 2 outdoor pools and a restaurant are available. This comfortable aparthotel has 168 apartments over 2 floors. Each apartment offers a kitchenette and a balcony/patio.
  • Each apartment offers a kitchenette, a balcony or patio and a flat-screen TV
  • Free Wi-Fi in some public areas
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Just a 3-minute walk from Puerto del Carmen Beach and 11 minutes by car from Playa de Matagorda
Some rates at Relaxia Lanzaplaya are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Relaxia Lanzaplaya offers its guests 2 outdoor swimming pools and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A terrace, a vending machine, and tour/ticket assistance are also featured at Relaxia Lanzaplaya.

On-site venue – This buffet restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

All-inclusive details

All-inclusive room rates at Relaxia Lanzaplaya are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks and select beverages included

Entertainment

On-site entertainment and activities

Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • 2 outdoor pools

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available

Family friendly

  • Children's pool

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

Dining

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Minibar
  • Snack bar/deli

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Outdoor areas

  • Balcony/patio
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk
  • Meeting room

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Iron/ironing board on request
  • Limited housekeeping
  • Luggage storage
  • Phone
  • Safe (surcharge)
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • Near the boardwalk/promenade

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fishing nearby
  • Scuba diving nearby
  • Snorkelling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Mosquito nets
  • Security system
  • Fire extinguisher

General

  • 168 units
  • 2 floors
  • Banquet hall
  • Bicycle rentals
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: EUR 7 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 6:00 PM

Property is also known as

Apartamentos Relaxia Lanzaplaya Apartment Tias
Apartamentos Relaxia Lanzaplaya Apartment
Apartamentos Relaxia Lanzaplaya Tias
Relaxia Lanzaplaya Apartment Tias
Relaxia Lanzaplaya Tias
Relaxia Lanzaplaya Tías
Relaxia Lanzaplaya Aparthotel
Relaxia Lanzaplaya Aparthotel Tías

Relaxia Lanzaplaya Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 64 out of 114 reviews
Rating 8 - Good. 38 out of 114 reviews
Rating 6 - Okay. 5 out of 114 reviews
Rating 4 - Poor. 7 out of 114 reviews
Rating 2 - Terrible. 0 out of 114 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, communication
Hotel was clean, pool great, no rush for Sunbeds. Food decent enough. Great location! Right in the centre. Would stay here again.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Location was very good breakfast good Very quite hotel we had a lovely break not somewhere I’d take the kids as no entertainment
Stayed 3 nights in Mar 2019
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartments are very close to the strip. They are clean and modern.
Stayed 3 nights in Feb 2023
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, communication
Our second stay at the hotel. Excellent location, just a 1 minute walk to the front. The pool area is really relaxed and kept really clean. The rooms were spacious and cleaned everyday. The breakfasts had loads of choice and was well cooked. The staff are incredibly friendly and check in is nice and smooth, only downside for those with motility issues may find the amount of steps an issue so maybe request a poolside room. We're already booking for next year.
Stayed 3 nights in Oct 2025
Verified

6/10 Okay

José

La habitación frente del techo del comedor los olores y el ruido de la ventilación el horror total
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Raquel

Liked: Cleanliness, property conditions & facilities, communication
Es war alles wunderbar. Leute sehr sympathisch, hilfsbereit . Das Essen super toll. Einfach alles schön
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Celine

Liked: Cleanliness, room comfort, communication

Tres bonne hotel appartement

Ce sont de tres jolis appartements hotelPropre ,confotable ,le menage sur une semaine est fait 4 fois, avec serviettes ,de bain ,torchon,et lit refait. Le buffet est tres bon et les employés tres sympathiques .piscines grande et jolie.Proche de tout .Je recommande.
Stayed 8 nights in Aug 2025
Verified

10/10 Excellent

Anette

Liked: Room comfort, communication
Veldig hyggelig hotell med fint bassengområde og beliggenhet. Bra service og godt utvalg på maten. Kommer veldig gjerne tilbake.
Stayed 7 nights in Mar 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to bars and restaurants. The shower drainage was very poor and ended up with a soaking wet floor every time we showered
Stayed 4 nights in Mar 2020
Verified

8/10 Good

ElaineP

Liked: Cleanliness, amenities
I liked the apartment and I was lucky to have a decent view though I know others were a little disappointed with their views. I was on my own so the space was an added bonus and it was generous. Balcony, lounge, galley kitchen (with plenty of utensils), a good sized bathroom and a bedroom at the rear where it was quieter and darker. The dining room was clean, bright and the food choice was excellent for breakfast. I didn't eat there at lunch nor dinner time. The pool area was clean and well maintained. The receptionists need a little more in the way of customer service training as they are 'bland' and there is only one serving at any one time and it can become quite hectic there.
Stayed 7 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELLENT LOCATION, CLOSE TO BEACH AND ALL AMENITIES. APARTMENT WAS SPACIOUS CLEAN AND COMFORTABLE.. FOOD WAS VERY GOOD AND WELL PRESENTED. THE POOL AREA IS IDEAL FOR SUNBATHING.
Stayed 14 nights in Jan 2020
Verified

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxia Lanzaplaya was a very nice resort. The Location was very good and staff were very nice and helpful. The rooms were very clean. Food were delicious. The facilities were not as good as other very top resorts but with the price we paid it was definitely very good value for money and we were glad that we have made the right choice. Really pleased with our stay at this resort!
Stayed 4 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Winter break

Overall lovely holiday just 2 many steps up and down to appartment not good having to carry suitcases up and fown them
Stayed 7 nights in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carina, pulita, le pulizie giornaliere sono irregolari (a volte bigiornaliere). Stanza da letto rumorosa (n. 6210): rumore continuo dall'apparato di aerazione. Letto comodo.
Stayed 6 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently stayed here as a young couple. Very central location in the new town - approx 1 minute walk onto strip and 4 minutes walk to main beach and only a 20 minute walk into the old town. Hotel very clean, apartment spacious and had cooking facilities & fridge. Free WiFi available and a safe at a small extra charge. Rooms cleaned daily with clean towels left most days (more could be obtained at reception). Breakfast had a wide selection of cooked and continental including freshly cooked omlettes, waffles and pancakes. Pool area quiet with lots of loungers always available including luxury type. On check out could leave baggage in a locked storage area and also use of a free courtesy room to change before leaving hotel. Free tea and coffee facilities also available in reception. Overall if I was visiting lanzarote again I would definitely choose Relaxia lanzaplaya.
Stayed 4 nights in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Nice hotel in good location

Hotel was lovely, our apartment was nice and quiet. Good location for accessing the beach, strip and busses/taxis. Good pool and lounge area. Not a big fan of the buffet, the breakfast was OK but the dinner wasn't very good, plenty of nice restaurants a short walk away. Receptionist was very helpful and friendly
Stayed 7 nights in Sep 2019
Verified

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful, staff were really nice, room was so clean and the location is brilliant. Enjoyed our stay here alot. Only thing that was a bit frustrating was we requested a late check out online when booking. When we arrived we asked again and were told to ask the day before leaving. We did that and were told to ask the morning of the day we were leaving. We did that and had to wait for a call back, still they weren't sure. But we got it in the end but it would have been nice to know even the day before departure so you can plan your day and night knowing you don't have to leave early in the morning.
Stayed 9 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great food was alright but overall good visit and we will definitely be back
Stayed 9 nights in Aug 2019
Verified

8/10 Good

Vicky

Liked: Staff & service, amenities, property conditions & facilities
Me encanto como esta organizado ha zonas tranquilas, lo que menos a pesar de estar prohibido dejaban a los clientes reservar la hamaca de la piscina desde las 8 de la mañana...viendote en numerosas ocasiones no poder acudir a la piscina con tu pareja por no tener sitio
Stayed 5 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning excellent! Breakfast hall huge and a little univiting. One more coffee station would help service. More poolside style beds in other areas of property could work
Stayed 5 nights in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Todo muy bien en general. Buena estancia.

Bonitos apartamentos, aunque me tocó uno en lo alto (2206), y hay que subir escaleras con maletas.....complicado. El baño está separado de la habitación por un cristal, y en el baño hay una claraboya donde entra luz natural. es bonito por la iluminación, pero no te deja dormir desde primera hora por la mañana...(no hay ni persianas ni cortinas). Wifi flojo.
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Servizio colazione ottimo, camera con tutti i confort.
Stayed 14 nights in Jul 2019
Verified

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic all round

This was the best complex I have every stayed in on the island of Lanzarote and i go twice a year my only negative is I never found it earlier . The staff the hotel it's self are 2nd to none. The food is amazing and the apartment it's self and location was fantastic. I would highly highly recommend relexia lanza playa to anyone and I can't wait to return
Stayed 5 nights in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, rooms were lovely (could have done with cleaning the floor more often when cleaning the room!) Food for all inclusive was buffet- not overly keen on most of the buffet. They have a restaurant that only opens. Couple of days a week which was amazing compared to the buffet. Pool was very cold but the facilities around the pool was good. Bar next to pool was good.
Stayed 7 nights in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general todo muy bien, la única pega es que el bar de la piscina cierra un poco pronto, si hace bueno apetece tomar algo más tarde de las 18.00
Stayed 3 nights in Jun 2019