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Grand Hotel Tijuana

3.5 star property
VIP Access

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Photo gallery for Grand Hotel Tijuana

Seasonal outdoor pool
Room (GRAND CARE) | Living room | 32-inch LCD TV with cable channels, TV
Down duvets, pillow-top beds, desk, blackout curtains
Interior entrance
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available

Explore the area

Map
Blvd. Agua Caliente #4558, Col. Aviación, Tijuana, BC, 22014
  • CAS Visa USA
    ‪10 min walk‬
  • Plaza Rio Commercial Center
    ‪2 min drive‬
  • Estadio Caliente
    ‪2 min drive‬
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪8 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Executive Room

Down duvets, pillow-top beds, desk, blackout curtains

Executive Room

  • City view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room (Grand Club)

Down duvets, pillow-top beds, desk, blackout curtains

Executive Double Room (Grand Club)

  • City view
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Down duvets, pillow-top beds, desk, blackout curtains

Standard Room, 2 Double Beds

  • City view
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Down duvets, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed

  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Grand Hotel Tijuana

Hotel connected to a shopping centre in Tijuana with a casino
Along with a casino, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe and self parking. Housekeeping is available once per stay.
Grand Hotel Tijuana offers 365 air-conditioned accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature down duvets. 32-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages. Housekeeping is provided once per stay.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Grand Hotel Tijuana. During your stay, you'll be connected to a shopping centre and just a quick walk from Paseo Chapultepec. Free WiFi in public areas, a restaurant and a casino are available.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the location
  • 10 minutes by foot from CAS Visa USA and a 3-minute drive from Estadio Caliente
Grand Hotel Tijuana offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 4306 square feet (400 square metres) and includes conference space. A casino, a terrace, and multilingual staff are also featured at the business-friendly Grand Hotel Tijuana. For a fee, parking is available.

This 3.5-star Tijuana hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to noon.
EMMA – On-site fine-dining restaurant. Guests can enjoy drinks at the bar.
BAR 4500 – On-site gastropub. Open daily.
PLAZA CAFE – On-site buffet restaurant. Open selected days.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (MXN 20 per day)
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 330 to 450 for adults and MXN 265 to 265 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • BAR 4500
  • EMMA
  • PLAZA CAFE

Things to do

  • 18 gaming tables
  • 18-hole adjacent golf course
  • 361 slot machines
  • Bingo
  • Casino (37,114 square foot of space)
  • Gym
  • Piano
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4,306 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 32 floors
  • Banquet hall
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from May 26 2025 to May 30 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Hotel Tijuana

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 2000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 330 to 450 for adults and MXN 265 to 265 for children
  • Covered self-parking fee: MXN 20.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 01 January and close on 31 December.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Hotel Tijuana
Grand Tijuana
Tijuana Grand Hotel
Grand Hotel Tijuana Hotel
Grand Hotel Tijuana Tijuana
Grand Hotel Tijuana Hotel Tijuana

Grand Hotel Tijuana Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2467 out of 3378 reviews
Rating 8 - Good. 508 out of 3378 reviews
Rating 6 - Okay. 179 out of 3378 reviews
Rating 4 - Poor. 101 out of 3378 reviews
Rating 2 - Terrible. 123 out of 3378 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Adalberto

Liked: Cleanliness, staff & service, property conditions & facilities
real good
Stayed 1 night in Mar 2025

10/10 Excellent

Erich

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing location especially for medical tourism
Stayed 1 night in Feb 2025

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Juan Manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s ok
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here various times great place
Stayed 1 night in Dec 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall excellent. Recommended
Stayed 1 night in Mar 2025

10/10 Excellent

William

Stayed 1 night in Feb 2025

10/10 Excellent

Klara

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Mar 2025

10/10 Excellent

Ray

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Roberto

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Bad customer service at front desk

Customer service at front desk.
Stayed 1 night in Mar 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t show up in a lifted truck cuz u won’t fit in the parking. Other than that this is a great place to stay. Close to downtown Tijuana. Plenty of places to eat around there within walking distance. Room service is good too. Reasonable prices nd the selection works. I’ll be back real soon. Also it’s a safe place. U can’t go up to the rooms unless u have a key card
Stayed 1 night in Feb 2025

6/10 Okay

Ramon

Stayed 2 nights in Feb 2025

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Richard

Travelled with family
Liked: Staff & service, property conditions & facilities
Showers falling apart
Stayed 2 nights in Feb 2025

10/10 Excellent

Maria

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 1 night in Mar 2025

8/10 Good

Rigoberto, Las Vegas

Stayed 2 nights in Feb 2025

10/10 Excellent

Adolfo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great customer service

Customer service was too notch, cleanest hotel I’ve stayed at in Tijuana. Great decorations. Beds were the only thing we didn’t like. Way to hard for our liking
Stayed 1 night in Feb 2025

10/10 Excellent

Charn, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Feb 2025

8/10 Good

Annette

Travelled with family
Clean, staff was pleasant. Room service meals were mediocre and cold. Key cards needed to be rekeyed and no information was as provided about parking or validation procedures
Stayed 2 nights in Feb 2025

2/10 Terrible

Gene, Tempe AZ

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We received an email stating that we would be in standby due to payment issues, upon arrival I proved it was payed and they requested payment again I didn’t do so so I moved on before something else would happen
Stayed 1 night in Feb 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service
Overall good for the price
Stayed 1 night in Feb 2025

10/10 Excellent

Claudia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff love this hotel
Stayed 3 nights in Dec 2024

2/10 Terrible

Angel

Stayed 1 night in Feb 2025