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Hotel Pueblo Amigo Plaza & Casino

3.5 star property
VIP Access

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Photo gallery for Hotel Pueblo Amigo Plaza & Casino

1 bedroom, down duvets, in-room safe, desk
Lobby
Casino
Fountain
Pueblo Amigo Suite | Living room | 43-inch flat-screen TV with cable channels, TV

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Room service

Explore the area

Map
Via Oriente 9211, Zona Rio, Tijuana, BC, 22010
  • San Ysidro Border Crossing
    ‪10 min walk‬
  • Centro Cultural Tijuana
    ‪10 min walk‬
  • Plaza Rio Commercial Center
    ‪17 min walk‬
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Suite (Executive Floor)

1 bedroom, down duvets, in-room safe, desk

Junior Suite (Executive Floor)

  • City view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, down duvets, in-room safe, desk

Standard Room, 1 King Bed

  • City view
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | 1 bedroom, down duvets, in-room safe, desk

Presidential Suite

  • City view
  • 76 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, down duvets, in-room safe, desk

Standard Room, 2 Queen Beds

  • City view
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite

1 bedroom, down duvets, in-room safe, desk

Junior Suite

  • City view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (2 Queen Beds, Executive Floor)

1 bedroom, down duvets, in-room safe, desk

Suite (2 Queen Beds, Executive Floor)

  • City view
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Pueblo Amigo Suite

1 bedroom, down duvets, in-room safe, desk

Pueblo Amigo Suite

  • City view
  • 76 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Double Room

1 bedroom, down duvets, in-room safe, desk

Junior Double Room

  • City view
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

Single Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Room Executive

1 bedroom, down duvets, in-room safe, desk

Room Executive

  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Suite

1 bedroom, down duvets, in-room safe, desk

Double Suite

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Master

1 bedroom, down duvets, in-room safe, desk

Suite Master

  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Pueblo Amigo Plaza & Casino

Hotel connected to a shopping centre in Tijuana with a casino
This hotel features a casino, a restaurant and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Other amenities include a coffee shop/cafe, spa services and dry cleaning.
Hotel Pueblo Amigo Plaza & Casino offers 108 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature down duvets. 43-inch flat-screen televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Tijuana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, facials and body scrubs. A variety of treatment therapies are provided, including hydrotherapy.
Our customers tell us that they can't get enough of the breakfast at Hotel Pueblo Amigo Plaza & Casino. During your stay, you'll be connected to a shopping centre and just a quick walk from New City Medical Tower. Features include free WiFi in public areas and free valet parking, plus a restaurant.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy Mexican cuisine while dining at El Patio
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the location and the breakfast
  • 13 minutes by foot from Centro Cultural Tijuana and a 2-minute drive from Hidalgo Market
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 5 meeting rooms available. A casino, spa services, and an arcade/games room are also featured at the business-friendly Hotel Pueblo Amigo Plaza & Casino. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 3.5-star Tijuana hotel.

For a fee, guests can enjoy a buffet breakfast daily.
El Patio – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available for a fee: MXN 517 for adults and MXN 310 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • El Patio

Things to do

  • 11 gaming tables
  • 774 slot machines
  • Arcade/game room
  • Casino (9,580 square foot of space)
  • Sportsbook

Family friendly

  • Arcade/game room

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 5 meeting rooms

Spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Pueblo Amigo Plaza & Casino

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 517 for adults and from MXN 310 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and outdoor lighting
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Pueblo Amigo Plaza Casino Tijuana
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Hotel Pueblo Amigo Plaza And Casino
Pueblo Amigo Hotel
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Hotel Pueblo Amigo Plaza & Casino Hotel
Hotel Pueblo Amigo Plaza & Casino Tijuana
Hotel Pueblo Amigo Plaza & Casino Hotel Tijuana

Hotel Pueblo Amigo Plaza & Casino Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1111 out of 1376 reviews
Rating 8 - Good. 159 out of 1376 reviews
Rating 6 - Okay. 40 out of 1376 reviews
Rating 4 - Poor. 27 out of 1376 reviews
Rating 2 - Terrible. 39 out of 1376 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Magdalna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Antonia

Stayed 1 night in Jan 2025

10/10 Excellent

Bryan, Mountain View

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2025

10/10 Excellent

mario

Stayed 1 night in Mar 2025

10/10 Excellent

ERNIE

Stayed 1 night in Feb 2025

10/10 Excellent

Raul

Stayed 2 nights in Feb 2025

10/10 Excellent

Liliana

Stayed 1 night in Mar 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Jan 2025

8/10 Good

Jose Luis

Stayed 1 night in Mar 2025

10/10 Excellent

Alma

Stayed 1 night in Mar 2025

10/10 Excellent

James

Stayed 1 night in Mar 2025

10/10 Excellent

Julio

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service. Place was very clean
Stayed 1 night in Feb 2025

10/10 Excellent

Osmara Nayeli

Stayed 1 night in Mar 2025

10/10 Excellent

Celia

Liked: Cleanliness
Great customer service
Stayed 1 night in Mar 2025

10/10 Excellent

Eva

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, staff very nice property very clean and safe
Stayed 1 night in Mar 2025

2/10 Terrible

Marcos

Stayed 2 nights in Jan 2025

10/10 Excellent

Alberto

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the place overall
Stayed 3 nights in Mar 2025

8/10 Good

Frank, Whittier

Travelled with group
Liked: Cleanliness, staff & service, amenities
Overall my stay was good. The rooms look a little aged, but the rest of the hotel looked very decent. We enjoyed everything and the staff was/is top notch. I will stay there again. We had brunch on Sunday and the young lady that was singing was exceptional. Her beautiful voice made my day. A big thank you for who ever hired her.
Stayed 1 night in Mar 2025

10/10 Excellent

Zaira

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great services and quiet place
Stayed 1 night in Feb 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Cedric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Feb 2025

10/10 Excellent

Yesenia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the cleanse of the hotel and how kind all staff was.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jeff

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

ONUR

Stayed 2 nights in Feb 2025

8/10 Good

Cuong

Liked: Cleanliness, staff & service, amenities
Nice enough hotel, very friendly and helpful staff, food is excellent. However, need a lamp next to the bed for night time reading.
Stayed 2 nights in Feb 2025