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Hotel West Plaza

3.0 star property

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Photo gallery for Hotel West Plaza

Terrace/patio
Reception
Reception
Deluxe Triple Room | Minibar, in-room safe, desk, laptop workspace
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
  • Breakfast available

Explore the area

View in a map
8025 Calle Emiliano Zapata Zona Centro, Tijuana, BC, 22000
  • Av Revolución
    ‪3 min walk‬
  • Tijuana Customs - Garita El Chaparral
    ‪15 min walk‬
  • San Ysidro Border Crossing
    ‪2 min drive‬
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪8 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room

9.2 out of 10
Wonderful
(26 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Room

8.6 out of 10
Excellent
(37 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Triple Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 3 Queen Beds

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About this property

Hotel West Plaza

Hotel with a restaurant, near Las Americas Premium Outlets
This smoke-free hotel features a restaurant, a bar/lounge and a business centre. WiFi in public areas is free. Other amenities include a 24-hour front desk. Change of towels is available on request
Hotel West Plaza offers 78 air-conditioned accommodations with minibars and a safe. 60-inch Smart televisions come with premium cable channels. Bathrooms include a shower.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

During your stay at Hotel West Plaza , you're just a quick walk from Av Revolución. Free WiFi in public areas, a restaurant and a bar are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a business centre, meeting rooms and a lift
  • Just a 5-minute drive from San Ysidro Border Crossing and a few minutes from CAS Visa USA
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

WiFi is free in public spaces.

This 3-star Tijuana hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 1:00 PM.
Hotel West Plaza has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 1:00 PM for a fee: MXN 150 to 300 per person
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (160 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 60-inch smart TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: MXN 400
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 150 to 300 per person
  • Early check-in fee: MXN 400 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel West Plaza Hotel
Hotel West Plaza Tijuana
Hotel West Plaza Hotel Tijuana

Hotel West Plaza Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 555 out of 729 reviews
Rating 8 - Good. 95 out of 729 reviews
Rating 6 - Okay. 46 out of 729 reviews
Rating 4 - Poor. 18 out of 729 reviews
Rating 2 - Terrible. 15 out of 729 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

GEORGE

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Maribel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cleaning service was to early and didn’t want to come back later
Stayed 2 nights in May 2025

10/10 Excellent

Elisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
Stayed 2 nights in May 2025

10/10 Excellent

María

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price excellent customer service
Stayed 1 night in Jun 2025

10/10 Excellent

Francisco

Stayed 1 night in May 2025

10/10 Excellent

Jesus De La

Stayed 1 night in May 2025

6/10 Okay

Robert

Stayed 2 nights in May 2025

6/10 Okay

Eunice

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Upon arriving we had to wait 30 minutes to check in because there was no one on the front desk. Apparently the associate had to step out to bring lunch in. Another staff member (in charge of valet parking and luggage help us but was unable to do the check in process). Amenities are limited to old and stain towels. The bedsheets where stained and damaged. The pillows had a very bad odor, humid, and pillowcases where overused and stain. Bathroom no shampoo or conditioners. No dryer, no soap, no extra blankets, no iron or iron board
Stayed 2 nights in May 2025

10/10 Excellent

Edgar

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely stay there again I love everything about that place is so clean
Stayed 1 night in May 2025

10/10 Excellent

Eduardo

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean. Rooftop area is nice
Stayed 2 nights in May 2025

8/10 Good

martha judith

Liked: Amenities, property conditions & facilities
Hotel muy cerca de área de entretenimiento
Stayed 1 night in May 2025

6/10 Okay

tony, san francisco

Stayed 3 nights in May 2025

6/10 Okay

David

Liked: Amenities
Alright
Stayed 1 night in May 2025

8/10 Good

James

Stayed 3 nights in May 2025

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Muy limpio
Stayed 1 night in May 2025

10/10 Excellent

Belen

Stayed 1 night in May 2025

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff was freindly, food was very good, room was clean and rooftop area is great place to enjoy the sun.
Stayed 3 nights in May 2025

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

HUI PING

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The service of the waiter is very welcoming and feeling like home. The parking service is also very well done. We definitely will come back next time.
Stayed 2 nights in May 2025

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying here… it was a great experience
Stayed 1 night in May 2025

8/10 Good

AN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

RENATO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was very courteous The top bar and terrace was awsome Best to drive in and out from hotel Is close to Ave Revolution but street little dark if you were to walk better to drive The room and hotel is new and very confortable
Stayed 1 night in May 2025

6/10 Okay

Rebecca

Travelled with family
You get ur money worth the streets smells bad there is no balcony in the hotel other than that is a okay
Stayed 1 night in May 2025

6/10 Okay

Israel

Stayed 1 night in May 2025

6/10 Okay

ANTHONY

Liked: Staff & service
Stayed 2 nights in May 2025