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Hotel West Plaza

3.0 star property

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Photo gallery for Hotel West Plaza

Terrace/patio
Reception
Front of property
Deluxe Triple Room | Minibar, in-room safe, desk, laptop workspace
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
8025 Calle Emiliano Zapata Zona Centro, Tijuana, BC, 22000
  • Place, Av Revolución
    ‪3 min walk‬
  • Place, Las Americas Premium Outlets
    ‪2 min drive‬
  • Place, San Ysidro Border Crossing
    ‪3 min drive‬
  • Airport, Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪10 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Room

8.6 out of 10
Excellent
(38 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room

9.2 out of 10
Wonderful
(28 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Triple Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 3 Queen Beds

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About this property

Hotel West Plaza

Hotel with a restaurant, near Las Americas Premium Outlets
This smoke-free hotel features a restaurant, a bar/lounge and a business centre. WiFi in public areas is free. Other amenities include a 24-hour front desk. Change of towels is available on request
Hotel West Plaza offers 78 air-conditioned accommodations with minibars and a safe. 60-inch Smart televisions come with premium cable channels. Bathrooms include a shower.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

During your stay at Hotel West Plaza , you're just a quick walk from Av Revolución. Free WiFi in public areas, a restaurant and a bar are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a business centre, meeting rooms and a lift
  • Just a 5-minute drive from San Ysidro Border Crossing and 6 minutes from Las Americas Premium Outlets
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

WiFi is free in public spaces.

This 3-star Tijuana hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 1:00 PM.
Hotel West Plaza has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 1:00 PM for a fee: MXN 150 to 300 per person
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (160 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 60-inch smart TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: MXN 400
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 150 to 300 per person
  • Early check-in fee: MXN 400 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel West Plaza Hotel
Hotel West Plaza Tijuana
Hotel West Plaza Hotel Tijuana

Hotel West Plaza Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 639 out of 847 reviews
Rating 8 - Good. 111 out of 847 reviews
Rating 6 - Okay. 53 out of 847 reviews
Rating 4 - Poor. 23 out of 847 reviews
Rating 2 - Terrible. 21 out of 847 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

William

Stayed 1 night in Aug 2025

10/10 Excellent

Elisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love to go to Tijuana and the service and cleanliness is excellente.
Stayed 1 night in Aug 2025

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay- speak english and spanish. Very accommodating
Stayed 4 nights in Aug 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great attention by the personnel.
Stayed 1 night in Aug 2025

8/10 Good

Alma

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Room was super clean. Bed was comfortable.
Stayed 1 night in Aug 2025

8/10 Good

Marco

Stayed 1 night in Aug 2025

2/10 Terrible

Martin

Disliked: Cleanliness, staff & service, property conditions & facilities
never got my deposit
Stayed 1 night in Jun 2025

2/10 Terrible

thalakkottur

Stayed 2 nights in Aug 2025

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Almost perfect

Great but the elevator was out of service some of the time. And the jacuzzi wasn’t hot enough.
Stayed 3 nights in Aug 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

armando

Stayed 1 night in Jul 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Jorge

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again

Room was dirty. Missing fridge. Amenities were poor. Towels were stained bedroom equipment was damaged
Stayed 1 night in Aug 2025

10/10 Excellent

selene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

2/10 Terrible

Joseph

Stayed 3 nights in Jul 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a convenient location at a walking distance from Avenida Revolución. The aesthetics of the interior are elegant with marble floors and volcanic stone walls. Most of the staff was pleasing and friendly during my stay. Overall, I would recommend this hotel to everyone.
Stayed 5 nights in Jul 2025

10/10 Excellent

Kevin

Stayed 1 night in Jun 2025

10/10 Excellent

Rogelio

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
hotel is great. very nice. hotel seems way to nice for the area it sits in
Stayed 1 night in Jul 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time and was a little skeptical because saw googles street view but it didn’t match. The pictures for the hotel is truly what the hotel looks like. Having the car inside the garage was a piece of mind, the food was delicious. We got a room with three beds and everything was clean and in order. Would definitely go back and stay there again.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Clean hotel but not accessible

Clean hotel. The room was comfortable although we had loud neighbors on weekend evenings, so bring earplugs The biggest issue I had was that the hotel is NOT wheelchair accessible, even though it was stated as accessible in the listing. For this reason it was not possible for my elderly mom to come and go as she pleased. Issues aside the cleaning staff and rooftop staff were kind and professional.
Stayed 2 nights in Jul 2025