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Hotel West Plaza

3.0 star property

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Photo gallery for Hotel West Plaza

Terrace/patio
Deluxe Triple Room | Minibar, in-room safe, desk, laptop workspace
Reception
Reception
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
8025 Calle Emiliano Zapata Zona Centro, Tijuana, BC, 22000
  • Place, Av Revolución
    ‪3 min walk‬
  • Place, El Popo Market
    ‪7 min walk‬
  • Place, Tijuana Arch
    ‪8 min walk‬
  • Airport, Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪10 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Room

8.6 out of 10
Excellent
(39 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room

9.2 out of 10
Wonderful
(28 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Triple Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 3 Queen Beds

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About this property

Hotel West Plaza

Hotel in Tijuana with 24-hour front desk and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and a business centre. WiFi in public areas is free. Other amenities include a 24-hour front desk. Change of towels is available on request
Hotel West Plaza offers 78 air-conditioned accommodations with minibars and a safe. 60-inch Smart televisions come with premium cable channels. Bathrooms include a shower.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

During your stay at Hotel West Plaza , you're just a quick walk from Av Revolución. Free WiFi in public areas, a restaurant and a bar are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a business centre, meeting rooms and a lift
  • Just a 5-minute drive from San Ysidro Border Crossing and a few minutes from CAS Visa USA
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

WiFi is free in public spaces.

This 3-star Tijuana hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 1:00 PM.
Hotel West Plaza has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 1:00 PM for a fee: MXN 150 to 300 per person
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (160 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 60-inch smart TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: MXN 400
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 150 to 300 per person
  • Early check-in fee: MXN 400 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel West Plaza Hotel
Hotel West Plaza Tijuana
Hotel West Plaza Hotel Tijuana

Hotel West Plaza Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 738 out of 977 reviews
Rating 8 - Good. 129 out of 977 reviews
Rating 6 - Okay. 62 out of 977 reviews
Rating 4 - Poor. 24 out of 977 reviews
Rating 2 - Terrible. 24 out of 977 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Gretchen

Stayed 2 nights in Oct 2025

10/10 Excellent

Luis

Stayed 1 night in Oct 2025

10/10 Excellent

Debra

Stayed 1 night in Oct 2025

10/10 Excellent

Wilfredo

Stayed 1 night in Oct 2025

4/10 Poor

fernando

Travelled with family
Disliked: Staff & service
Toilet seat were dirty with crap in side
Stayed 1 night in Oct 2025

8/10 Good

Ky

Liked: Cleanliness, staff & service, property conditions & facilities
Overall is good. It can be better
Stayed 1 night in Oct 2025

10/10 Excellent

Rubisela

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay comfortable bed nice clean modern rooms.
Stayed 1 night in Oct 2025

10/10 Excellent

Segolene

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay there during my Tijuana night outs. I love this hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Jose

Stayed 2 nights in Oct 2025

10/10 Excellent

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this place.
Stayed 1 night in Oct 2025

10/10 Excellent

Onyinye

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Disfrutamos de nuestra corta hospedaje, es un lugar agradable.
Stayed 1 night in Oct 2025

10/10 Excellent

Eduardo

Stayed 1 night in Oct 2025

6/10 Okay

Nicholas

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just a pleasant stay!
Stayed 1 night in Oct 2025

10/10 Excellent

Salvador Ivan

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Stayed 1 night in Oct 2025

10/10 Excellent

Jose

Stayed 1 night in Oct 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Sep 2025

10/10 Excellent

Karla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Oct 2025

10/10 Excellent

Francisco

Stayed 3 nights in Sep 2025

10/10 Excellent

Carlos

Business traveller, Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Staff was very friendly and helpful, hotel is very up to date and modern. Unfortunately upon arrival the bedding was dirty like the sheets pillow cases. I notified the front desk and they took care of the problem right away! So kudos to them! Other than that hotel is centrally located within walking distance everywhere downtown. Room was very comfortable and love the fact that the rooms have AC. I would definitely stay there again in the near future.
Stayed 2 nights in Oct 2025

10/10 Excellent

Vanessa

Clean
Stayed 4 nights in Aug 2025

6/10 Okay

Armando

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Overall, my stay was good, but there were a few issues. The bedsheets had some stains, and the sink didn’t drain properly. The staff in general was nice — the night bellboy helped me a lot and was very kind. However, the front desk lady at check-out, named Mary, was quite rude. I asked if I could store my luggage (which most hotels usually offer), but she refused. I also asked her a question about nearby places, and she said she didn’t know, in a very dismissive way. Other than that, everything was fine. I only used the hotel to rest a bit between flights.
Stayed 1 night in Oct 2025

10/10 Excellent

Jose

Stayed 2 nights in Sep 2025

10/10 Excellent

Eduardo

Stayed 1 night in Sep 2025