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The Grosvenor

3.0 star property

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Photo gallery for The Grosvenor

Breakfast, lunch and dinner served
Front of property
Suite | In-room safe, desk, iron/ironing board, free WiFi
Casino
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
26 Cains Terrace, Timaru
  • Place, South Canterbury Museum
    ‪3 min walk‬
  • Place, Trevor Griffiths Rose Garden
    ‪10 min walk‬
  • Place, Caroline Bay Beach
    ‪11 min walk‬
  • Airport, Timaru (TIU-Richard Pearse)
    ‪18 min drive‬

Room options

View all photos for Suite

Suite | In-room safe, desk, iron/ironing board, free WiFi

Suite

9.8 out of 10
Exceptional
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Room, Non Smoking

Executive Room, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Executive Room, Non Smoking

9.6 out of 10
Exceptional
(24 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Economy Double Room

Economy Double Room | In-room safe, desk, iron/ironing board, free WiFi

Economy Double Room

10.0 out of 10
Exceptional
(1 review)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Queen Suite

In-room safe, desk, iron/ironing board, free WiFi

Queen Suite

  • Sleeps 2
  • Free Wi-Fi

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About this property

The Grosvenor

Along with a casino, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
The Grosvenor offers 49 accommodations with a safe and coffee/tea makers. 32-inch flat-screen televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Timaru hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at The Grosvenor. During your stay, you're just a quick walk from Te Ana Maori Rock Art Centre. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include a front desk safe, a business centre and conference space
  • Just a 3-minute drive from Caroline Bay Beach and 8 minutes from DB Brewery
There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre.

Public spaces have free WiFi. Event space at this hotel measures 1787 square feet (166 square metres) and includes conference space. The business-friendly The Grosvenor also features a casino, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This 3-star Timaru hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 7:30 AM to 9:30 AM.
TGB – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:30 AM to 9:30 AM on weekends; NZD 13 to 24 for adults and NZD 13 to 24 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • TGB

Things to do

  • 18 slot machines
  • Billiards/pool table
  • Casino (2,422 square foot of space)
  • Gaming table

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,787 square feet of conference space
  • Business centre

Accessibility

  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.5 per cent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed for Christmas Day and New Year's Day:
  • Bar/lounge
  • Business centre
  • Casino
  • Dining venue
  • Front desk
  • Laundry facilities
  • Meeting facilities

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 13.00 to 24.00 for adults and NZD 13.00 to 24.00 for children
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
The front desk at this property is open daily from 7:00 AM - 9:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Grosvenor Hotel Timaru
Grosvenor Timaru
The Grosvenor Hotel
The Grosvenor Timaru
The Grosvenor Hotel Timaru

The Grosvenor Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 263 out of 845 reviews
Rating 8 - Good. 345 out of 845 reviews
Rating 6 - Okay. 157 out of 845 reviews
Rating 4 - Poor. 59 out of 845 reviews
Rating 2 - Terrible. 21 out of 845 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Room very clean and tidy, staff friendly and helpful
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well maintained. Great location!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and clean. Central location with great off street parking.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities
Rooms are clean and modern with nice high ceilings, lots of natural light in the bathroom. Location was very quiet Saturday night, easy parking across the street.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect and the room very clean A most enjoyable stay
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities
We were wowed by the entire place .
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Large clean room, beautiful Hotel
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Vern

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, renovated room to older style.
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff, clean, big room, meals are excellent
Stayed 1 night in Nov 2025
Verified

8/10 Good

Joy

Liked: Cleanliness, staff & service, amenities
Very friendly and helpful staff. Rooms comfortable. Central location with parking.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Clinton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved my stay here, the staff were amazing and the room was very clean, neat and tidy with everything I needed plus the location was great! Would definitely stay here again
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very friendly and helpful. The room was recently upgraded and very clean and functional.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Debra Ann

Liked: Cleanliness
The room was lovely and clean but the toiletries were just silly little sachets that were useless. The shower was great though. Meal in the bar very tasty and good value
Stayed 1 night in Feb 2026
Verified

8/10 Good

Tracey

Very clean and the people were incredibly helpful. Excellent pub and restaurant pub
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Anne-Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Jezelle

Clean
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Tetsuya

Liked: Cleanliness, amenities, property conditions & facilities
Reception staff were very helpful and kind. Room is renovated in very clean and neat condition.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Karen

Disliked: Amenities, property conditions & facilities
The rooms were very dated. Not enough power points, toilet virtually impossible to flush and paintwork peeling. No water provided in the room. The bed however was large and comfy and the restaurant passable.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay, highly recommended
Stayed 1 night in Jan 2025
Verified

4/10 Poor

ANNE

Liked: Cleanliness
Disliked: Amenities
Bordering on terrible. Who writes the reviews - friends & family of the owners? Two stars rather than one as the room was a good size, the laundry facilities were great and the breakfast was nice. But basic in the extreme with no hands towels or tissues, loo that was difficult to flush and the killer: isalmost next to atraintrack and the noisy poo rt.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ange

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect place to stay in Timaru. Highly recommend.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Asher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay well priced
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Kenneth

Liked: Cleanliness, property conditions & facilities
Enjoyed our stay
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
very nice place to stay, quiet and the restaurant food is good Very clean and great new rooms
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Character hotel with a fantastic old style elevator
Stayed 1 night in Jul 2025