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Hotel Finca Las Hortensias

3.0 star property

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Photo gallery for Hotel Finca Las Hortensias

Property grounds
Building design
Outdoor wedding area
Outdoor banquet area
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Room service
  • Laundry
  • Housekeeping

Explore the area

View in a map
Calle Las Hortensias s/n, Barrio Santa Cruz, Tepotzotlán, MEX, 54600
  • Place, Parque de cofra
    ‪10 min drive‬
  • Place, National Museum of the Viceroyalty
    ‪13 min drive‬
  • Place, Xochitla Ecological Park
    ‪13 min drive‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪54 min drive‬

Room options

View all photos for Room Standard

Pillow-top beds, in-room safe, iron/ironing board, cots/infant beds

Room Standard

  • 20 sq m
  • Sleeps 2

View all photos for Suite

Pillow-top beds, in-room safe, iron/ironing board, cots/infant beds

Suite

  • 25 sq m
  • Sleeps 2

View all photos for Suite Superior

Pillow-top beds, in-room safe, iron/ironing board, cots/infant beds

Suite Superior

  • 25 sq m
  • Sleeps 2

View all photos for Bungalow

Pillow-top beds, in-room safe, iron/ironing board, cots/infant beds

Bungalow

  • 22 sq m
  • Sleeps 2

View all photos for Standard Room

Standard Room | Pillow-top beds, in-room safe, iron/ironing board, cots/infant beds

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Suite

Suite | Pillow-top beds, in-room safe, iron/ironing board, cots/infant beds

Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior
HOTEL & SPA LOS AGAVES
  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
4.0 out of 5, Very good, 38 reviews
The price is €68
includes taxes & fees
30 Nov - 1 Dec
HOTEL & SPA LOS AGAVES

About this property

Hotel Finca Las Hortensias

Hotel in Tepotzotlán with 24-hour front desk and outdoor pool
An outdoor pool, a restaurant and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, conference space, a children's pool and concierge services are on-site.
Hotel Finca Las Hortensias offers 20 accommodations with a safe and complimentary bottles of water. Beds feature pillowtop mattresses. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Tepotzotlán hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site.
During your stay at Hotel Finca Las Hortensias, you'll be close to Parque de cofra. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy Mexican cuisine while dining at Los Girasoles
  • Take a swim in the outdoor pool
  • Services include a concierge, luggage storage and wedding services
  • 7 minutes by car from Artisan Market and 7 minutes from National Museum of the Viceroyalty
  • Airport shuttle service available for a fee
Hotel Finca Las Hortensias offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 140 square feet (13 square metres) and includes conference space. Hotel Finca Las Hortensias also features a terrace, a garden, and concierge services. Self parking is free.

Smoking is allowed in designated areas at this 3-star Tepotzotlán hotel.

Los Girasoles – This restaurant specialises in Mexican cuisine and serves breakfast and lunch.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Los Girasoles

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Cot (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 140 square feet of conference space
  • 2 meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Cot (surcharge)
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 22-inch flat-screen TV

Food and drink

  • Free bottled water
  • Limited room service

More

  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Finca Las Hortensias

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 180 per night.
  • Cots (infant beds) are available for MXN 180 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: MXN 180 per stay
  • Rollaway bed fee: MXN 180 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Finca Las Hortensias Inn Tepotzotlan
Finca Las Hortensias Inn
Finca Las Hortensias Tepotzotlan
Finca Las Hortensias
Hotel Finca Las Hortensias Tepotzotlan
Finca Las Hortensias
Hotel Finca Las Hortensias Hotel
Hotel Finca Las Hortensias Tepotzotlán
Hotel Finca Las Hortensias Hotel Tepotzotlán

Reviews

Hotel Finca Las Hortensias Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 87 out of 183 reviews
Rating 8 - Good. 58 out of 183 reviews
Rating 6 - Okay. 18 out of 183 reviews
Rating 4 - Poor. 11 out of 183 reviews
Rating 2 - Terrible. 9 out of 183 reviews

Reviews

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Miguel

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

2/10 Terrible

Hilda

Travelled with family
Disliked: Property conditions & facilities

Horrible management I don’t blame the employees.

The hotel has a lot o potential but the management options are extremely unacceptable, nothing is complementary even to take a picture in the gardens you have to pay a fee customer service is great to same point
Stayed 3 nights in Nov 2024

10/10 Excellent

Ana

Liked: Amenities, property conditions & facilities
Front desk service was excellent, the food was delicious and the service from Saul was wonderful.
Stayed 4 nights in May 2024

10/10 Excellent

Maria del Refugio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I loved having breakfast and seeing the peacocks
Stayed 2 nights in Apr 2024

4/10 Poor

Yudy

Stayed 1 night in Apr 2023

10/10 Excellent

Saliu

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Clear and excellent view
Stayed 1 night in Jun 2022

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Las instalaciones están sucias, adentro de la habitación había hormigas, se metían al baño y a la cama. El staff fue muy amable durante la estancia pero el hotel dejo mucho que desear.
Stayed 1 night in Feb 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
land and rooms are really nice, place is not really close to downtown but it's nice to rest away from the traffic, service and dinner was great, unfortunately breakfast was not the same the omelet and ham.was burnt and they didn't offered compensation or food replacement and we got food poisoned
Stayed 1 night in Dec 2018

6/10 Okay

Paola, Singapore

Liked: Cleanliness, staff & service, room comfort
The pillows are very old and the restroom was very smelly
Stayed 2 nights in Oct 2018

4/10 Poor

Jorge

They changed my rate because my daughter is 15 years old and it don’t say anything on their page !!! Rates went up double
Stayed 2 nights in Jun 2018

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Staff & service

Not a good experience

Power went out and no effort was made to provide any light for our room. Restaurant was closed for breakfast on Sunday morning.

6/10 Okay

E., Mexico City

Liked: Cleanliness, property conditions & facilities, room comfort

Just OK

Would I recommend or go back? Yes. I am excited? Obviously not. Unhappy? Not at all. Overall, just ok. It is way far from being great, which come from small details. IMO the ratio value-price is unbalanced.
Stayed 1 night in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Relaxing and romantic weekend stay

Nice place for a relaxing and romantic weekend. Nice swimingpool and whirpool.

8/10 Good

Evelia

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Lauren, Colorado, USA

Liked: Cleanliness, room comfort
Disliked: Staff & service

Nice place to relax.

The neighborhood was nice and quiet and the grounds were very pretty. The room was fine, though the window had been left open (bugs got in) and shower was a little disappointing (small shower head and it took a while for the hot water to come). The room service was misleading, as there were no hours listed on the menu... so when we tried to order the receptionist said it was too late. We wound up having to go to town for something to eat. Overall the hotel was nice for the area and price. We got a good night's sleep in a clean and quiet room :)

6/10 Okay

Rodrigo, Curitiba, Brazil

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Nice garden

Very nice garden and atmosphere. Staff is dummy but with very good ambition to serve well.

10/10 Excellent

Mario

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Excelente en general
Stayed 1 night in Jul 2025

8/10 Good

Silvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Internet debe mejorar
Stayed 2 nights in Jul 2025

10/10 Excellent

Javier

Liked: Cleanliness, amenities, property conditions & facilities
Todo bien gracias
Stayed 2 nights in Jul 2025

8/10 Good

CLAUDIA

Travelled with family
Liked: Cleanliness, amenities
Buena ubicación tranquilo y seguro. Lindos jardines.
Stayed 1 night in Jun 2025

10/10 Excellent

Rodolfo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bien arreglada, bonita y cómoda. Buena atención el personal, muy serviciales y cordiales. Lo único la regadera tapada, no salía agua correctamente de la misma y se inundaba.
Stayed 1 night in May 2025

10/10 Excellent

FERNANDO

Liked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

ANGEL

Stayed 1 night in Apr 2025