Hotel Finca Las Hortensias

3.0 star property

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Photo gallery for Hotel Finca Las Hortensias

Building design
Suite | Pillow-top beds, in-room safe, iron/ironing board, cots/infant beds
Property grounds
Outdoor wedding area
Breakfast and lunch served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar

Explore the area

View in a map
Calle Las Hortensias s/n, Barrio Santa Cruz, Tepotzotlán, MEX, 54600
  • Place, Parque de cofra
    ‪8 min drive‬
  • Place, Temple of San Francisco Javier
    ‪12 min drive‬
  • Place, National Museum of the Viceroyalty
    ‪12 min drive‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪63 min drive‬

Room options

Room

  • 20 sq m
  • Sleeps 2
  • Free Wi-Fi

Room

  • 25 sq m
  • Sleeps 2
  • Free Wi-Fi

Room

  • 25 sq m
  • Sleeps 2
  • Free Wi-Fi

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

Suite

7.6 out of 10
Good
(4 reviews)
  • Garden view
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Similar properties

About this property

Hotel Finca Las Hortensias

An outdoor pool, a restaurant and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, conference space, a children's pool and concierge services are on-site.
Hotel Finca Las Hortensias offers 20 accommodations with a safe and complimentary bottles of water. Beds feature pillowtop mattresses. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Tepotzotlán hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site.
During your stay at Hotel Finca Las Hortensias, you'll be close to Parque de cofra. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy Mexican cuisine while dining at Los Girasoles
  • Take a swim in the outdoor pool
  • Services include a concierge, luggage storage and wedding services
  • 7 minutes by car from Artisan Market and 7 minutes from National Museum of the Viceroyalty
  • Airport shuttle service available for a fee
Hotel Finca Las Hortensias offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 140 square feet (13 square metres) and includes conference space. Hotel Finca Las Hortensias also features a terrace, a garden, and concierge services. Self parking is free.

Smoking is allowed in designated areas at this 3-star Tepotzotlán hotel.

Los Girasoles – This restaurant specialises in Mexican cuisine and serves breakfast and lunch.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Los Girasoles

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Cot (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 140 square feet of conference space
  • 2 meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Cot (surcharge)
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 22-inch flat-screen TV

Food and drink

  • Free bottled water
  • Limited room service

More

  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Finca Las Hortensias

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 180 per night.
  • Cots (infant beds) are available for MXN 180 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: MXN 180 per stay
  • Rollaway bed fee: MXN 180 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Finca Las Hortensias Inn Tepotzotlan
Finca Las Hortensias Inn
Finca Las Hortensias Tepotzotlan
Finca Las Hortensias
Hotel Finca Las Hortensias Tepotzotlan
Finca Las Hortensias
Hotel Finca Las Hortensias Hotel
Hotel Finca Las Hortensias Tepotzotlán
Hotel Finca Las Hortensias Hotel Tepotzotlán

Hotel Finca Las Hortensias Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 95 out of 193 reviews
Rating 8 - Good. 59 out of 193 reviews
Rating 6 - Okay. 18 out of 193 reviews
Rating 4 - Poor. 11 out of 193 reviews
Rating 2 - Terrible. 10 out of 193 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Raymond

Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms and grounds.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jerry C.

Liked: Cleanliness, property conditions & facilities
Hortencias a fantastic place to relax on a family envornment , close to nature and outstanding sercvice
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ana

Liked: Amenities, property conditions & facilities
Front desk service was excellent, the food was delicious and the service from Saul was wonderful.
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Maria del Refugio

Liked: Cleanliness, staff & service, property conditions & facilities
I loved having breakfast and seeing the peacocks
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Jerry C.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very few times I give reviews but this time definitely it’s a most this is a hidden treasure me and my wife went there. Amazing service amazing facilities. It was so nice. The only bad thing is that we had to leave. Great environment and most important is a most comeback. I love this place it make me feel so relaxed so welcomed and most important. I feel happy I must stay for sure.
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Hilda

Disliked: Property conditions & facilities

Horrible management I don’t blame the employees.

The hotel has a lot o potential but the management options are extremely unacceptable, nothing is complementary even to take a picture in the gardens you have to pay a fee customer service is great to same point
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Héctor Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Ma. Tolina

Liked: Cleanliness, staff & service, amenities
La limpieza de la habitación y la atención del personal.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo ok
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Beatriz Guadalupe Gómez

Liked: Cleanliness, staff & service, property conditions & facilities
Personal muy atento, desayuno incluido muy bueno
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Para relajarse

Excelente trato de la gente de recepción y restaurante! Alberca cómoda y jardines muy bien cuidados.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Mario

Liked: Staff & service, property conditions & facilities, room comfort
Excelente en general
Stayed 1 night in Jul 2025
Verified

8/10 Good

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Internet debe mejorar
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Javier

Liked: Cleanliness, amenities, property conditions & facilities
Todo bien gracias
Stayed 2 nights in Jul 2025
Verified

8/10 Good

CLAUDIA

Liked: Cleanliness, amenities
Buena ubicación tranquilo y seguro. Lindos jardines.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Rodolfo

Liked: Cleanliness, amenities, property conditions & facilities
Bien arreglada, bonita y cómoda. Buena atención el personal, muy serviciales y cordiales. Lo único la regadera tapada, no salía agua correctamente de la misma y se inundaba.
Stayed 1 night in May 2025
Verified

8/10 Good

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
El lugar es bonito y acogedor. La estancia es muy tranquila y la zona es segura. Sin embargo, los alrededores ofrecen poco para comer o hacer otras actividades a pie. Lo recomiendo como casa de descanso para una estancia corta.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

César

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien

Todo increible, las camas un poco antiguas, pero todo en órden.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

YULIANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Desde la recepción hasta la salida el servicio fue excelente, el personal muy amable, instalaciones cómodas.. el único problema es que se sale el aguda de la regadera hasta el pasillo, siendo incómodo y más que nada peligroso
Stayed 1 night in Feb 2025
Verified

8/10 Good

Maria Erendira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen lugar para descansar

Es un lugar agradable con amplios jardines pero podría mejorar su apariencia con muy pocas modificaciones incluso en las habitaciones , la atención es excelente y es agradable la zona destinada para comer .
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Jorge Ivan

Liked: Staff & service, amenities, property conditions & facilities
Muy limpio
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Francisco Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena propiedad, ubicación y recepción buena
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Patricia Nayeli

Liked: Cleanliness, staff & service, property conditions & facilities
Es un lugar muy limpio, familiar el personal es muy amable y los alimentos muy ricos. Muchas gracias
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Adrián

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal muy amable y las instalaciones muy limpias.
Stayed 1 night in Sep 2024
Verified

6/10 Okay

CONSUELO

Es un lugar muy tranquilo, pero no se puede lograr descansar porque las camas estan muy deterioradas, los colchones ya no sirven pegan con las tablas y no se puede dormir, además el cafe te lo cobran es el primer hotel que he visitado que no lo da de cortesia y la forma que te solicitan o te explican es muy autoritaria. Deben tener mejor actitud.
Stayed 2 nights in Aug 2024