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Bay Resort Hotel Naruto Kaigetsu

3.0 star property

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Photo gallery for Bay Resort Hotel Naruto Kaigetsu

Lobby sitting area
In-room safe, desk, free WiFi, bed sheets
View from property
Spa
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Housekeeping

Explore the area

View in a map
65-8 Aza-Fukuike, Tosadomariura, Naruto, Tokushima-ken, 772-0053
  • Place, Naruto Park
    ‪1 min walk‬
  • Place, Uzu-no-Michi Walkway
    ‪2 min walk‬
  • Place, Otsuka Art Museum
    ‪10 min walk‬
  • Airport, Tokushima (TKS)
    ‪17 min drive‬

Room options

View all photos for Double Room, Smoking

In-room safe, desk, free WiFi, bed sheets

Double Room, Smoking

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Japanese Style Room, Non Smoking Ocean View(Dinner at Restaurant, Red Snapper Kaiseki)

In-room safe, desk, free WiFi, bed sheets

Japanese Style Room, Non Smoking Ocean View(Dinner at Restaurant, Red Snapper Kaiseki)

7.4 out of 10
Good
(6 reviews)
  • 17 sq m
  • Sleeps 5
  • 5 Single Futons
  • Free Wi-Fi

View all photos for Japanese Style Room, Smoking Ocean View(Dinner at Restaurant,Red Snapper Kaiseki)

In-room safe, desk, free WiFi, bed sheets

Japanese Style Room, Smoking Ocean View(Dinner at Restaurant,Red Snapper Kaiseki)

8.0 out of 10
Very good
(1 review)
  • 17 sq m
  • Sleeps 5
  • 5 Single Futons
  • Free Wi-Fi

View all photos for Japanese Style Room,Smoking  Ocean View(Dinner at Room,Beef, Chicken, Red Snapper)

In-room safe, desk, free WiFi, bed sheets

Japanese Style Room,Smoking  Ocean View(Dinner at Room,Beef, Chicken, Red Snapper)

9.0 out of 10
Wonderful
(2 reviews)
  • 17 sq m
  • Sleeps 5
  • 5 Single Futons
  • Free Wi-Fi

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  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.2 out of 5, Very good, 358 reviews
The price is €65
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About this property

Bay Resort Hotel Naruto Kaigetsu

This hotel features a restaurant, a sauna and conference space. Free WiFi in public areas and a free area shuttle are also provided. Additionally, free newspapers, a front desk safe and a banquet hall are on-site.
Bay Resort Hotel Naruto Kaigetsu offers 29 air-conditioned accommodations with a safe and complimentary slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, toilets with an electronic bidet, complimentary toiletries and hairdryers. This Naruto hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Services include massages. Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 11:00 AM to 11:00 PM. There are hot springs on site.
During your stay at Bay Resort Hotel Naruto Kaigetsu, you're just a quick walk from Otsuka Art Museum. Features include free WiFi in public areas and a free area shuttle, plus a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Amenities include free newspapers in reception, a front desk safe and conference space
  • On-site recreation includes hot springs and a sauna
  • Steps from Setonaikai National Park and 10 minutes on foot from Otsuka Art Museum
  • Free local-area shuttle service
There's a restaurant on site. Public spaces have free WiFi. Bay Resort Hotel Naruto Kaigetsu offers its guests hot springs and a sauna. A vending machine, karaoke, and complimentary newspapers in the lobby are also featured at Bay Resort Hotel Naruto Kaigetsu.

Smoking is allowed in designated areas at this 3-star Naruto hotel.

Bay Resort Hotel Naruto Kaigetsu has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free area shuttle

Food and drink

  • A restaurant
  • Kaiseki meal

Things to do

  • Hot springs
  • Karaoke
  • Sauna

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Conference space

Spa

  • Hot springs
  • Massage
  • Public bath open from 11:00 AM - 11:00 PM
  • Public indoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 7 AM - 11 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger aren't allowed at this property.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Bay Resort Hotel Naruto Kaigetsu
Bay Resort Hotel Kaigetsu
Bay Naruto Kaigetsu
Bay Kaigetsu
Bay Naruto Kaigetsu Naruto
Bay Resort Hotel Naruto Kaigetsu Hotel
Bay Resort Hotel Naruto Kaigetsu Naruto
Bay Resort Hotel Naruto Kaigetsu Hotel Naruto

Bay Resort Hotel Naruto Kaigetsu Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 90 out of 279 reviews
Rating 8 - Good. 115 out of 279 reviews
Rating 6 - Okay. 56 out of 279 reviews
Rating 4 - Poor. 12 out of 279 reviews
Rating 2 - Terrible. 6 out of 279 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Gregory

Liked: Cleanliness, staff & service
Disliked: Amenities
The best location for Naruto whirlpool, the room was a bit outdated however it was spacious and clean. Staffs were friendly. The view from room was magnificent.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Tsz Long

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is nice. The breakfast is good.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Dini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staffs, great food
Stayed 1 night in Apr 2024
Verified

8/10 Good

Ka Wing Winnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of Naruto Whirlpool was fantastic.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Afiq Danial

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a very good location if you want to explore the surronding Naruto Park area. They also have a public bath with a spectacular view of the Naruto Bridge, best seen in the morning/daytime
Stayed 2 nights in Nov 2023
Verified

8/10 Good

Wai Yee

Liked: Cleanliness, staff & service, property conditions & facilities
Nice view
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

SUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great view of Naruto Whirlpool

We had a rental car accident on our way to here from Iya Valley and we checked with late with huge taxi fares. We just quickly enjoyed onsen and Kaiseki was great with various Taimeshi cuisines. However, I didn’t get to enjoy the hotel as I had to pick up another rental car at Tokushima airport and to reserved naruto Eddy.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Raymond Gianco

Liked: Cleanliness, staff & service, property conditions & facilities

Convenient

Right next to the Naruto bridge, the bedding is not great…
Stayed 1 night in Oct 2024
Verified

8/10 Good

Oi Lin Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No Comments
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food, view and site excellent. Room big and attended to well with dinner served into room. Air conditioner could not handle the heat through hot summer. They supplied a portable cooler as well to help out the heat movement in room. Pity as the rest of stay was great.
Stayed 2 nights in Jul 2023
Verified

2/10 Terrible

Masazumi

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

No place to eat.

I did not know must have meal reservation with accomodation. There are no place to have dinner with in walking distance. I have to take a taxi to about 15miles a way. My room was 8'x17' just like strage room, bath rooms is very samll. Hotel.com shuld not have take a reservation room like this. Expensive room with meal reservation are may be fine.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Yi Qian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing ryokan with excellent service

Check in was very smooth. The staff were well prepared for our arrival. Once we have parked our car, the staff immediately helped us with our luggage and ushered us to our room where the check-in is done. Everything was explained to us in Japanese but I understood some Japanese so we did not have much issues. The service was top-notch and really embraced the concept of "Omotenashi" which is Japanese hospitality simply. The room was clean and spacious. It also had an amazing view of the Onaruto bridge and the whirlpools at the specific timings. The onsen in the ryokan was also fantastic and my family and I throughly enjoyed the onsen. I will definitely be back for another stay at Naruto at this ryokan. Definitely worth the price that I have paid which included delicious dinner and breakfast. 10/10 for this property.
Stayed 1 night in Dec 2022
Verified

8/10 Good

恵子

Liked: Cleanliness, staff & service
ロビーも、くつろぐ事ができました✨
Stayed 1 night in Feb 2026
Verified

8/10 Good

Yoko

Liked: Amenities
清潔で清掃も行き届いていたと思います。
Stayed 1 night in Mar 2026
Verified

8/10 Good

隆浩

Disliked: Property conditions & facilities
景色最高！
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

ラウンジから鳴門の渦潮が観えるロケーション抜群のホテル

ラウンジから鳴門の渦潮が観えるロケーションは素晴らしいです。食事も美味しく、大浴場もよく、スタッフの応対もよいです。部屋は古びた感じは否めませんが、清潔に保たれており、不潔感や不快感はありません。
Stayed 1 night in Sep 2025
Verified

6/10 Okay

takenori

Liked: Staff & service
ベッドはしっかりベッドメイクされた寝心地の良いものでした。 フードオプションは確かに少ないかと。古いタイプの宴会場で食べるか…部屋色か…なのですがそれらは同じもののようです。
Stayed 1 night in Aug 2025
Verified

8/10 Good

ゆみ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルに入るとロビーから見える鳴門大橋が絶景です。 もちろん大浴場からも部屋からも見え様々な時間帯で景色が楽しめます。 ウエルカムドリンクに湯上りのアイスとサービスもとても良かったです。
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Keisuke

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
大浴場が想像以上に狭かった。 脱衣所に使用済みのタオルが置きっぱなしで、 少し不快に感じました。
Stayed 1 night in Feb 2025
Verified

8/10 Good

KENICHI

Liked: Cleanliness, amenities, property conditions & facilities
大鳴門橋のたもとにあり橋と潮の流れを部屋からみられる。食事も鯛づくしで満足。惜しまれるのは、レストランで夕食中に、周囲で食事を終えられた客のテーブルの食器の片付けがはじめられたこと、ユッタリ楽しむとはいかず興ざめ。
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

ルミコ

Liked: Staff & service, amenities, property conditions & facilities
眺めが良かった。従業員の人もとても親切でした
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店位置非常好，大廳及房間都可以看到大橋景色非常優美，房間有點舊但很乾淨，酒店提供一泊兩食早晚都是日式料理，除此之外並沒有其他選擇，酒店周邊晚上都沒有餐廳。酒店職員不太懂英語，前台職員表情也不太寬容。
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Chie

Disliked: Cleanliness, property conditions & facilities
お風呂がもう少し清潔感があるともっと良かったですが、渦の道まで近くて便利でした。景色はきれいでよかったです。
Stayed 1 night in May 2024
Verified

10/10 Excellent

amarosso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの皆さんと料理は大変満足しました
Stayed 1 night in May 2024
Verified

10/10 Excellent

Toshimi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
朝食、夕食付きの一泊旅行。 主人と久しぶりに温泉に入り、景色の良いお部屋。夕飯は日本食、鯛づくしで最高でした。
鯛づくしの夕食。 ゆずワインを追加して、乾杯！
お部屋からの景色
Stayed 1 night in Feb 2024