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Akasaka Urban Hotel

3.0 star property

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Photo gallery for Akasaka Urban Hotel

Restaurant
Exterior
Iron/ironing board, free WiFi, bed sheets
Lobby sitting area
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
2-12-2 Akasaka, Minato-ku, Tokyo, 107-0052
  • Place, Suntory Hall
    ‪8 min walk‬
  • Place, Tokyo Midtown
    ‪13 min walk‬
  • Place, Tokyo Imperial Palace
    ‪18 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪35 min drive‬

Room options

View all photos for Single Room

Iron/ironing board, free WiFi, bed sheets

Single Room

8.4 out of 10
Very good
(9 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

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About this property

Akasaka Urban Hotel

Along with dry cleaning, this smoke-free hotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Other amenities include multilingual staff assistance and a vending machine. Change of towels is available on request
Akasaka Urban Hotel offers 31 air-conditioned accommodations with complimentary slippers and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, bidets and complimentary toiletries. This Tokyo hotel provides complimentary wired and wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

During your stay at Akasaka Urban Hotel, you're just a quick walk from Suntory Hall. Free WiFi in public areas and dry cleaning service are available.
  • Free WiFi and wired Internet
  • Amenities include laundry facilities, multilingual staff and a lift
  • 14 minutes by foot from Tokyo Midtown and a 2-minute drive from Tokyo Imperial Palace
Akasaka Urban Hotel offers its guests a vending machine, multilingual staff, and laundry facilities. Public spaces have free WiFi and wired Internet. Akasaka Urban Hotel also features dry cleaning/laundry services, a lift, and a water dispenser.

This 3-star Tokyo hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 2 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Urban Hotel
Akasaka Urban
Urban
Akasaka Excel Hotel Tokyu Tokyo Japan
Akasaka Excel Chiyoda
Akasaka Urban Hotel Hotel
Akasaka Urban Hotel Tokyo
Akasaka Urban Hotel Hotel Tokyo

Akasaka Urban Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 80 out of 135 reviews
Rating 8 - Good. 43 out of 135 reviews
Rating 6 - Okay. 8 out of 135 reviews
Rating 4 - Poor. 1 out of 135 reviews
Rating 2 - Terrible. 3 out of 135 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Niall

Liked: Cleanliness, amenities, property conditions & facilities
Comfy, clean room with very friendly and helpful staff.
Stayed 11 nights in Nov 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff. Good location with easy access to food and transportation. Would stay here again.
Stayed 15 nights in Nov 2025
Verified

10/10 Excellent

Alika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 7 nights in May 2025
Verified

10/10 Excellent

Noe

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean property
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Zehra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There are restaurants, shopping center nearby the hotel. And also, it was easy to access the hotel through metro. The room was very clean, the people at the desk were very helpful. If I planned another trip to Tokyo, I would definitely stay in this hotel.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Rocky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and comfortable stay
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A fantastic little hotel to say in!

Honestly a great hotel. Location was very nice and quiet. The room is small as I imagine most Japan Hotel rooms are but it offered enough for me to really enjoy. Also having a mini balcony added so much to my enjoyment. Staff was always kind and courteous and every time I requested cleaning they did it without fail and it looked amazing each time. I highly recommend this hotel!
Stayed 12 nights in Oct 2025
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in Jul 2025
Verified

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid budget hotel in a good area to get around Tokyo from. Friendly and helpful staff.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near multiple transit options
Stayed 6 nights in Oct 2024
Verified

2/10 Terrible

Bhargav

Disliked: Amenities, property conditions & facilities
Very bad experience. Do not book this hotel
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Gilda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very average
Stayed 7 nights in Apr 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were helpful and you could rent (for example) a hair straightener for free! It was quiet and there are two stations nearby. Check-out is very easy and the check-in window is so wide that I made it even after my flights were changed and I arrived 5h later than planned.
Stayed 7 nights in Jan 2025
Verified

2/10 Terrible

wenxi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bad service
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet, clean, comfortable and very affordable

Very comfortable no-frills, little hotel to stay at. I was there for 8 nights. It was very quiet, and away from the busy/congested areas of Tokyo. But it was within a 3-7 minute walk to 3 subway stations and lots of restaurants very nearby. Room was very small, which was expected, but very functional and comfortable. Full (double) size bed, sheets, duvet and a firm pillow were provided. There was AC, which was a lifesaver! Tiny but functional bathroom. If you are over 6ft tall, you may find the room/bathroom to be a bit cramped. Room cleaning provided every 3 days or upon request by placing a sign outside your door. The sliding door opens up to a balcony which doubles as a fire escape (balcony is shared between a couole adjoining rooms). Staff are very friendly and helpful, and the service is professional and very unobtrusive. Perfect for introverts and people who want a quieter reprieve from the busy-ness of Tokyo. It was very affordable compared to hotels in other more popular areas like Shinjuku or Shibuya, but still very accessible to these areas if/when you fancy them. Highly recommended!
Stayed 8 nights in Jul 2025
Verified

8/10 Good

SEIJI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
宿泊しない妻と一緒にしばらく休憩させてもらえてありがたかった。
Stayed 1 night in Dec 2025
Verified

8/10 Good

MICHIYAMA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
この度はサントリーホールのイベントに合わせて選びました 駅近であるし、ホールからも近くて大正解でした。
Stayed 2 nights in Dec 2025
Verified

8/10 Good

hirofumi

スタッフさんが親切でわかりやすくて，感じがよかった。
Stayed 1 night in Nov 2025
Verified

8/10 Good

??

Liked: Cleanliness
よかったです
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Hung Sheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
方便
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

ミカ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
受付の方の対応が大変気持ち良かった。
Stayed 1 night in Aug 2025
Verified

8/10 Good

Keiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔で気持ち良く過ごすことができました。 スタッフの方も丁寧に対応してくださいました。
Stayed 1 night in May 2025
Verified

10/10 Excellent

KUNIAKI

Liked: Amenities
部屋も綺麗でゆっくり休めました
Stayed 1 night in Aug 2024
Verified

6/10 Okay

ひでのぶ

まぁ、普通のホテルでした。可もなく不可もなく。
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Kimihiro

Liked: Cleanliness, staff & service, property conditions & facilities

場所良し、ただし、騒音気になった。

設備・ロケーションには満足していますが、外からの騒音が思いの外聞こえてきました。騒音に敏感な方にはあまりお勧めしません。食事を検討するのには店も多く、いい場所です。
Stayed 1 night in Sep 2023