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City Hotel N.U.T.S.

2.5 star property

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Photo gallery for City Hotel N.U.T.S.

Front of property – evening/night
Lobby
Interior
Comfort Room, Multiple Beds, Non Smoking | In-room safe, individually decorated, individually furnished, desk
Interior

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Housekeeping
  • Room service
  • Parking available
  • Pet-friendly
  • 24/7 front desk

Explore the area

View in a map
1 16 5 Shinjuku, Shinjuku-ku, Tokyo, Tokyo-to, 160-0022
  • Place, Shinjuku Gyoen National Garden
    ‪7 min walk‬
  • Place, National Stadium
    ‪2 min drive‬
  • Place, Meiji Jingu Shrine
    ‪4 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪20 min drive‬

Room options

View all photos for Double Room

Double Room | In-room safe, individually decorated, individually furnished, desk

Double Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Triple Room | In-room safe, individually decorated, individually furnished, desk

Triple Room

8.4 out of 10
Very good
(13 reviews)
  • 28 sq m
  • Sleeps 7
  • 2 Single Beds and 1 Double Bed

View all photos for Single Room, 1 Double Bed

Single Room, 1 Double Bed | In-room safe, individually decorated, individually furnished, desk

Single Room, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Modern Japanese Tatami Room (4 People)

In-room safe, individually decorated, individually furnished, desk

Modern Japanese Tatami Room (4 People)

  • 28 sq m
  • Sleeps 6
  • 2 Single Futons and 1 Double Bed

View all photos for Twin Room

In-room safe, individually decorated, individually furnished, desk

Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Double Room (with Extra Bed)

Double Room (with Extra Bed) | In-room safe, individually decorated, individually furnished, desk

Double Room (with Extra Bed)

8.6 out of 10
Excellent
(10 reviews)
  • 20 sq m
  • Sleeps 5
  • 1 Double Bed and 1 Single Bed

View all photos for Comfort Room, Multiple Beds, Non Smoking

Comfort Room, Multiple Beds, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Comfort Room, Multiple Beds, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 36 sq m
  • Sleeps 5
  • 1 Double Bed, 2 Single Beds and 1 Single Trundle Bed

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Front of property

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About this property

City Hotel N.U.T.S.

Art Deco hotel in Tokyo with a 24-hour front desk
Along with self parking, this smoke-free hotel has a business centre and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and a front desk safe.
City Hotel N.U.T.S. offers 33 accommodations with DVD players and a safe. Each accommodation is individually furnished and decorated. Televisions come with digital channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit with in-room jetted baths, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at City Hotel N.U.T.S.. During your stay, you're just a quick walk from Isetan Department Store Shinjuku. Free WiFi in public areas, a business centre and breakfast (surcharge) are available.
  • Free WiFi and wired Internet in some public areas
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a business centre and laundry facilities
  • On-site recreation includes bicycles to rent
  • 10 minutes by foot from Shinjuku Gyoen National Garden and a 3-minute drive from National Stadium
  • Dogs welcome for a fee (restrictions apply)
Public spaces have free WiFi and wired Internet. There's an onsite business centre. City Hotel N.U.T.S. also features a vending machine, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Art Deco Tokyo hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 9:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Uncovered parking on site (JPY 3,300 per day; includes in/out privileges)
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:00 AM for a fee: JPY 1,500 per person

Things to do

  • Bicycle rentals

Family friendly

  • DVD player
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar in bathtub
  • Lift
  • Portable bathtub seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 7 buildings
  • 7 floors
  • Art Deco architecture
  • Built in 1990
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch TV with digital channels
  • DVD player
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: JPY 6600 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 3300 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately JPY 1500 per person
  • Uncovered self-parking fee: JPY 3300 per day (in/out privileges)
  • Pet fee: JPY 6600 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 3300 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

City Hotel N.U.T.S.
City Hotel N.U.T.S. Tokyo
City N.U.T.S.
City N.U.T.S. Tokyo
Hotel N.U.T.S.
N.U.T.S. Hotel
City Hotel N.U.T.S. Hotel
City Hotel N.U.T.S. Tokyo
City Hotel N.U.T.S. Hotel Tokyo

City Hotel N.U.T.S. Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 231 out of 668 reviews
Rating 8 - Good. 248 out of 668 reviews
Rating 6 - Okay. 99 out of 668 reviews
Rating 4 - Poor. 58 out of 668 reviews
Rating 2 - Terrible. 32 out of 668 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Neelesh

Travelled with family
Liked: Cleanliness, property conditions & facilities
Location was close to the subway, restaurants and shops. Smaller rooms but the amount of spend there really isn't worth it so long its clean and tidey which it was at all times.
Stayed 1 night in Jun 2025

8/10 Good

Joe An

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location
Stayed 5 nights in Jun 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
In a great location not far from the M10! Safe area and lots of good restaurant as around Staff very helpful and a laundry across the road
Stayed 6 nights in Jun 2025

6/10 Okay

Lanie

Stayed 5 nights in Jun 2025

8/10 Good

Machnho

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Jun 2025

10/10 Excellent

Trinity

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, staff extremely friendly and accomodating.
Stayed 4 nights in Jun 2025

2/10 Terrible

Andrew

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I would NEVER stay here again!!!! This is a scam! The photos look nothing like the reality. Also there was a window in our room that wouldn't close which brought light in making it hard to sleep. In addition, the room is not modern which was promised and our hairdryer was sparking. It almost caught my hair on fire! In addition the room was very dirty. Also the beds were just mattresses. They were not real beds! And the futons are tiny 3 inch mattresses. I was very disappointed and won't ever be coming back. So if you stay and hate it...just know that you have been warned...
Stayed 5 nights in Jun 2025

10/10 Excellent

Neelesh

Stayed 4 nights in Jun 2025

10/10 Excellent

Japan

Liked: Cleanliness, amenities, property conditions & facilities
The staff and loca
Stayed 7 nights in Jun 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Such a quaint little hotel we really liked it!
Stayed 3 nights in Jun 2025

10/10 Excellent

Michael

Hotel is located in a vibrant part of the city near a lot activities and Kubokichoi dist yet it's tugged away nicely in a quiet residential neighbourhood away from the noise of busy street and easy access to convenient stores/shops and restaurants and laundromat just outside the hotel.
Stayed 5 nights in May 2025

8/10 Good

Ezell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a quiet gem of a hotel. While it may not stand up to the glitz and glamour of other hotels in the area, this hotel is uniquely endearing. Tucked back in Shinjuku, it's walkable to the heart of the neighborhood. Across the street is a laundromat so you can wash clothes. My favorite part of this hotel was the traditional tatami mat room we stayed in. It adds to the charm of the hotel although the hotel itself is not a large property. We felt safe and the amenities were in line with many of the other 3-star properties we also stayed in during our 2 weeks in Japan. When we return we will stay at CityHotel longer.
Stayed 2 nights in May 2025

8/10 Good

Kevynn

Travelled with group
Liked: Cleanliness, amenities
Pretty good for the price. Was in a convenient, central location of tokyo, thus it was easy and fast to get to many of our tourist destinations. There's daily room service cleaning. The futons are comfortable. Bathroom was comfortable. Toiletries provided as well as a microwave and room wifi was also a plus as we were not expecting to have those. Air conditioning remote was a little confusing to operate and we were not able to adjust the room temperature, so it was too cold for one of us. Our room was located in an annex building a little down the street from the main lobby, but we didn't mind, as we didn't need to go to the lobby for anything besides check-in and check-out.
Stayed 6 nights in May 2025

6/10 Okay

Marason

Stayed 4 nights in May 2025

10/10 Excellent

Massimo

Stayed 7 nights in May 2025

4/10 Poor

Justin

Stayed 4 nights in May 2025

8/10 Good

Aneel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in May 2025

8/10 Good

Carter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very easy, quiet and comfortable stay. We were not expecting the room to be so spacious.
Stayed 3 nights in May 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was easy-going and accommodating. Room was quiet, spacious. Would definitely stay here again.
Stayed 4 nights in May 2025

6/10 Okay

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to subway. Lots of restaurants nearby. Our room was small but clean. Bathroom had a strange smell. My husband says it’s the fiberglass resin they had in the bathroom. Staff was friendly and accommodating.
Stayed 4 nights in Apr 2025

8/10 Good

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

6/10 Okay

Julio

Liked: Property conditions & facilities
Very convenient hotel. Walking distance to bars, restaurants and cafes. Nice room with great amenities. Staff were ok ( not too friendly but not rude). Hotel room was in a separate building than the hotel, which was extremely confusing and wasn’t luggage friendly lol
Stayed 1 night in Apr 2025

6/10 Okay

Laura

Liked: Cleanliness
Stayed 3 nights in Apr 2025

10/10 Excellent

Michiko, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and convenient! Had a great stay at Hotel NUTS. We loved that we had multiple beds in the room so my family of 4 could sleep comfortably. The location is super convenient to all of Shinjuku, with the subway line around the corner. Great stay and good value for money.
Stayed 3 nights in Apr 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Convenient for a family of 5. Good home base to go do things. Met the basic needs. Staff friendly.
Stayed 4 nights in Apr 2025