23 Dec 2016 by Flexstay Inn Shinagawa - Front Desk
Dear Tim, Thank you very much for taking the time to write a detailed review following on from your recent stay with us at Flexstay Inn Shinagawa. We sincerely apologise for the inconvenience caused during your stay. Our bedroom sizes measure 13 square meters and will ensure that this information is conveyed correctly on all of our booking channels. Secondly, in regards to the construction works in the neighbouring building, the noise that you experienced during your stay was a short phase in the construction and we sincerely apologise for the disruption caused. Thank you once again for your valuable feedback and we look forward to welcoming you back to the hotel once the construction works have been completed.
As a guest of Flexstay Inn Shinagawa, you'll find a vending machine, laundry facilities, and a water dispenser. Public spaces have free WiFi. Smoking is allowed in designated areas at this Tokyo hotel.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Flexstay Inn Shinagawa offers 55 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and complimentary slippers. Televisions come with pay-per-view films. Kitchenettes offer fridges and microwaves. Bathrooms include a bath, bidets, toilets with an electronic bidet and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Housekeeping is provided on request.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The front desk is open daily from 9 AM - 10 PM. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Elevators are not available at this property.
The front desk at this property is open daily from 9 AM - 10 PM.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not provide housekeeping service.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.