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Flexstay Inn Shinagawa

2.5 star property

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Photo gallery for Flexstay Inn Shinagawa

Reception
Fridge, microwave, coffee/tea maker
Desk, iron/ironing board, free WiFi, bed sheets
Laundry room
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • Kitchen

Explore the area

View in a map
1-22-19, Kitashinagawa, Shinagawa-ku, Tokyo, Tokyo-to, 140-0001
  • Place, Shinagawa Shrine
    ‪5 min walk‬
  • Place, Meguro River
    ‪8 min walk‬
  • Place, Shinagawa Prince Cinema
    ‪9 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪19 min drive‬

Room options

View all photos for Single Room, Non Smoking (Cleaning is Optional with Additional Cost)

Desk, iron/ironing board, free WiFi, bed sheets

Single Room, Non Smoking (Cleaning is Optional with Additional Cost)

8.0 out of 10
Very good
(11 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Room, 1 Large Twin Bed, Non Smoking (Cleaning is Optional with Additional Cost)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Large Twin Bed, Non Smoking (Cleaning is Optional with Additional Cost)

8.0 out of 10
Very good
(15 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Single Room, Smoking (Cleaning is Optional with Additional Cost)

Desk, iron/ironing board, free WiFi, bed sheets

Single Room, Smoking (Cleaning is Optional with Additional Cost)

8.8 out of 10
Excellent
(3 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Room, 1 Large Twin Bed, Smoking (Cleaning is Optional with Additional Cost)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Large Twin Bed, Smoking (Cleaning is Optional with Additional Cost)

  • 13 sq m
  • Sleeps 2
  • 1 Large Single Bed

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About this property

Flexstay Inn Shinagawa

Along with laundry facilities, this hotel has free Wi-Fi in public areas and a vending machine. Housekeeping is available on request.
Flexstay Inn Shinagawa offers 55 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and complimentary slippers. Televisions come with pay-per-view films. Kitchenettes offer fridges and microwaves. Bathrooms include a bath, bidets, toilets with an electronic bidet and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Housekeeping is provided on request.

During your stay at Flexstay Inn Shinagawa, you'll be close to Tokyo Tower. Features include free WiFi in public areas and laundry facilities.
  • Free WiFi
  • Amenities include laundry facilities, a vending machine and a water dispenser
  • Just a 3-minute drive from Tokyo Bay and 5 minutes from Tokyo Tower
As a guest of Flexstay Inn Shinagawa, you'll find a vending machine, laundry facilities, and a water dispenser. Public spaces have free WiFi.

Smoking is allowed in designated areas at this Tokyo hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • No lift
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • TV

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 9 AM - 10 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
A scheduled water outage will take place on February 27, 2026, from 12:30 PM-1 PM. All facilities that use Water, including bathrooms will not be available during this time.
Elevators are not available at this property.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee and varies based on unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9 AM - 10 PM.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property does not provide housekeeping service.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Flexstay
Flexstay Inn
Flexstay Inn Shinagawa
Flexstay Shinagawa
Flexstay Inn Shinagawa Hotel
Flexstay Inn Shinagawa Tokyo
Flexstay Inn Shinagawa Hotel Tokyo

Flexstay Inn Shinagawa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 157 out of 524 reviews
Rating 8 - Good. 198 out of 524 reviews
Rating 6 - Okay. 130 out of 524 reviews
Rating 4 - Poor. 31 out of 524 reviews
Rating 2 - Terrible. 8 out of 524 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Dharmasena

Liked: Cleanliness, staff & service, property conditions & facilities
There was insuite microwave, mini fridge and a hotplate (useful for??). There was a nice office space with a comfortable chair. There was free goodies that made the stay more comfortable. Convenience stores are only minutes away. All and all we enjoyed our stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Jayden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank You!
Stayed 2 nights in Sep 2025

8/10 Good

Jaren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Dot

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and compact, with a microwave and small cooker. Staff were excellent. Local shops and restaurants in this street and lovely area towards the wharf to walk.
Stayed 1 night in Sep 2025

4/10 Poor

Victoria

Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty and did not smell good.. luckily I didn't end up sleeping there and I stayed with a friend but I wouldn't recommend I'm afraid...
Stayed 1 night in Sep 2025

8/10 Good

Emilia

Stayed 2 nights in Sep 2025

10/10 Excellent

kazusa, CHAPEL HILL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELLENT
Stayed 2 nights in Aug 2025

10/10 Excellent

Devonte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and good location!
Stayed 7 nights in Aug 2025

10/10 Excellent

Andrew

Stayed 8 nights in Jul 2025

8/10 Good

Riley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Missed the last shinkansen leaving from shinagawa to kyoto and had to put me and a friend up for the night. The hotel is close to another station that is one stop from shinagawa (7 minute transit in total from here to shinagawa station). The place is clean, and has all the amenities we needed for the night! Do note, if you are a very large person, it may be a little difficult to maneuver around in the shower area. It wasn’t as quiet as one might hope, but that likely is just a big city thing. It wasn’t people talking or being loud for the most part. Lots of ambulance/ police passed by throughout the night with their sirens on. That being said it didn’t wake up my friend, and I only heard them since I was already awake at the time. Definitely didn’t stop me from falling asleep! The staff was super friendly, and check in was very easy even checking in only 15 minutes or so after booking the place! Just make sure your passport is handy if you’re a foreigner! If I was going to stay in shinagawa, I would come back here for sure. Good location for transportation and good price per night!
Stayed 1 night in Jul 2025

8/10 Good

Wilfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

2/10 Terrible

Cecilia, MISSION VIEJO

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Staff is friendly and helpful. Room was nice size but old. No elevator so you have to carry your luggages through narrow stairs. No cleaning during entire stay- you take out your trash and request fresh towels at front desk. Hotel is 2-minute walk from Kitashinagawa station. Area can be noisy in the morning and early evening. Hotel is overpriced for its value.
Stayed 5 nights in Jun 2025

6/10 Okay

Paul

WiFi didn’t work in the room
Stayed 3 nights in May 2025

10/10 Excellent

Brayzon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3 minute walk from train station maybe shorter, it was quiet and clean and the staff was very friendly and spoke good enough english. Also had many amenities.
Stayed 4 nights in May 2025

10/10 Excellent

Sasha

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in May 2025

8/10 Good

Tracy

Liked: Cleanliness, amenities, property conditions & facilities
I was on a delayed flight and the staff responded to my message promptly advising of how I could get in after hours. Was a nice quiet place to sleep for the night!
Stayed 1 night in May 2025

10/10 Excellent

michael

Business traveller
Liked: Cleanliness, property conditions & facilities
Clean and close to a great neighbourhood
Stayed 2 nights in May 2025

10/10 Excellent

ashleigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very nice! Room was clean and great for our needs!
Stayed 1 night in May 2025

10/10 Excellent

Bobby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is close to the train station
Stayed 4 nights in May 2025

10/10 Excellent

Koji

Stayed 1 night in Feb 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good!
Stayed 6 nights in Apr 2025

10/10 Excellent

Mirlon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So clean and walking distance to train station and supermarkets.
Stayed 3 nights in Apr 2025

6/10 Okay

Sokhom

Travelled with partner
Liked: Staff & service, amenities
The room was dated, there is no room service and elervator on the premises. However it is within 500 yards to Tikashinagwas station.
Stayed 4 nights in Apr 2025

10/10 Excellent

Devonte

Stayed 9 nights in Mar 2025

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the train station
Stayed 1 night in Mar 2025