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Flexstay Inn Shinagawa

2.5 star property

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Photo gallery for Flexstay Inn Shinagawa

Lobby
Desk, iron/ironing board, free WiFi, bed sheets
Fridge, microwave, coffee/tea maker
Laundry room
Exterior

Popular amenities

  • Kitchen
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
1-22-19, Kitashinagawa, Shinagawa-ku, Tokyo, Tokyo-to, 140-0001
  • Roppongi Hills
    ‪5 min drive‬
  • Tokyo Tower
    ‪5 min drive‬
  • Toyosu Market
    ‪6 min drive‬
  • Tokyo (HND-Haneda)
    ‪10 min drive‬

Room options

View all photos for Single Room, Non Smoking (Cleaning is Optional with Additional Cost)

Desk, iron/ironing board, free WiFi, bed sheets

Single Room, Non Smoking (Cleaning is Optional with Additional Cost)

7.8 out of 10
Good
(9 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Room, 1 Large Twin Bed, Smoking (Cleaning is Optional with Additional Cost)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Large Twin Bed, Smoking (Cleaning is Optional with Additional Cost)

  • 13 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Single Room, Smoking (Cleaning is Optional with Additional Cost)

Desk, iron/ironing board, free WiFi, bed sheets

Single Room, Smoking (Cleaning is Optional with Additional Cost)

8.8 out of 10
Excellent
(3 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Room, 1 Large Twin Bed, Non Smoking (Cleaning is Optional with Additional Cost)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Large Twin Bed, Non Smoking (Cleaning is Optional with Additional Cost)

8.0 out of 10
Very good
(11 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Large Single Bed

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About this property

Flexstay Inn Shinagawa

Hotel in Tokyo, near Tokyo Bay
Along with laundry facilities, this hotel has free Wi-Fi in public areas and a vending machine. Housekeeping is available on request.
Flexstay Inn Shinagawa offers 55 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and complimentary slippers. Televisions come with pay-per-view films. Kitchenettes offer fridges and microwaves. Bathrooms include a bath, bidets, toilets with an electronic bidet and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Housekeeping is provided on request.

During your stay at Flexstay Inn Shinagawa, you'll be close to Tokyo Tower. Features include free WiFi in public areas and laundry facilities.
  • Free WiFi
  • Amenities include laundry facilities, a vending machine and a water dispenser
  • Just a 3-minute drive from Tokyo Bay and 5 minutes from Tokyo Tower
As a guest of Flexstay Inn Shinagawa, you'll find a vending machine, laundry facilities, and a water dispenser. Public spaces have free WiFi.

Smoking is allowed in designated areas at this Tokyo hotel.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • No lift
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • TV

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 9 AM - 10 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Elevators are not available at this property.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee and varies based on unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9 AM - 10 PM.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property does not provide housekeeping service.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Flexstay
Flexstay Inn
Flexstay Inn Shinagawa
Flexstay Shinagawa
Flexstay Inn Shinagawa Hotel
Flexstay Inn Shinagawa Tokyo
Flexstay Inn Shinagawa Hotel Tokyo

Flexstay Inn Shinagawa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 132 out of 474 reviews
Rating 8 - Good. 185 out of 474 reviews
Rating 6 - Okay. 120 out of 474 reviews
Rating 4 - Poor. 29 out of 474 reviews
Rating 2 - Terrible. 8 out of 474 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good!
Stayed 6 nights in Apr 2025

10/10 Excellent

Mirlon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So clean and walking distance to train station and supermarkets.
Stayed 3 nights in Apr 2025

6/10 Okay

Sokhom

Travelled with partner
Liked: Staff & service, amenities
The room was dated, there is no room service and elervator on the premises. However it is within 500 yards to Tikashinagwas station.
Stayed 4 nights in Apr 2025

10/10 Excellent

Devonte

Stayed 9 nights in Mar 2025

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the train station
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Stayed 1 night in Mar 2025

10/10 Excellent

thien an

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area, there's a lot of good market nearby and it's right next to a family market. It's a 14 minute walk to the train station. Staff are super friendly and helpful
Stayed 7 nights in Dec 2024

4/10 Poor

David

Disliked: Cleanliness, property conditions & facilities
Put me in a smoking room without a heads-up. The staff kept my luggage without giving me a name tag. There was a bug in the bath tub. The towels were thin and uncomfortable. The hotel is located in an area that’s hard to get to places.
Stayed 1 night in Dec 2024

10/10 Excellent

Saurabh

Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Tcher

Stayed 7 nights in Sep 2024

8/10 Good

Ramses

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Near Shinkansen

Very clean and comfortable, cheap washers and dryers. Nothing much to to in the are and it has a lot of local restaurants that won’t let you in. It’s good place to sleep to take the Shinkansen the next day to a different city
Stayed 1 night in Sep 2024

6/10 Okay

Toshiyuki

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
部屋がにんにく臭がしたのが残念でした。気持ちよく寝ることができませんでした。気をつけて欲しいです。
Stayed 1 night in Jul 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Ricardo

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very close to a main Shinagawa station that gives you access to many different train lines mainly to all the major prefectures you want to see. Rooms a little on the small end but if your looking to just sleep and shower great location.
Stayed 2 nights in Jun 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet, small but perfectly adequate. Quiet part of town within walking distance of more local station and a major one just a bit further (Shinagawa).
Stayed 2 nights in Apr 2024

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 2 nights in Jan 2024

8/10 Good

Alexandra

Liked: Cleanliness, staff & service
Hotel room gave off old dorm vibes. Amazing staff. Super close to stations and the Family Mart and breakfast place nearby are very tasty!
Stayed 4 nights in Jan 2024

10/10 Excellent

ZHI QIANG

Stayed 1 night in Oct 2023

10/10 Excellent

Marguerite

Liked: Cleanliness, staff & service, property conditions & facilities
1 night stay - very good
Stayed 1 night in Oct 2023

6/10 Okay

Madhu

Liked: Cleanliness, staff & service, property conditions & facilities
Safe place, Quiet neighborhood, very basic hotel, extremely basic, little tricky to get to this hotel from Shinagawa station, until you get to know the place...around 10-15 minute walking distance..
Stayed 1 night in Aug 2023

10/10 Excellent

Busagarin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff can speak English well and provided good service and support. The hotel location is very near to Haneda airport. But you need to learn how to get to the airport properly. Japanese people are very kind and helpful. So just ask with Google Translator. As a new visitor to Japan, need advice how to get on the train properly. I just forgot to ask. The room is clean and well organized. Microwave and mini kitchen are available in the room. Walking to the nearest subway is a bit far for me, roughly 20 minutes walk. Probably I did not get used to walking this far to reach transportation. After getting used to the Tokyo train system, this hotel is a very good option. Family Mart is a few steps away from the hotel. Also there are another two supermarkets nearby. There are several restaurants in the area but I had no chance to try. This time I stayed only 2 nights. Next time I will stay longer.
Stayed 2 nights in Aug 2023

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a cute inn in a quiet spot that is located within walking distance of two train stations. There are restaurants and convenience stores around that are open late so if you need to get something, you'll be able to. Rooms are tiny but that's par for the course in Japan. Neat and clean, it has everything you'll need. The inn has a coin washer and dryer in the basement which I took advantage of. For the price, location, and room I would definitely stay here again.
Stayed 2 nights in Apr 2023

10/10 Excellent

Miss

Stayed 1 night in Mar 2023

4/10 Poor

Thomas

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Location was great! Very close to the train station and to local restaurants. However, the internet connection was very poor.
Stayed 3 nights in Mar 2023