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Hotel JAL City Haneda Tokyo West Wing

Property class: 3.5

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Photo gallery for Hotel JAL City Haneda Tokyo West Wing

A hotel entrance with a modern design, large glass doors, and a sign reading "HOTEL JALCITY".
A double bed with white and red bedding, two pillows, and a headboard with a phone and light switch.
A modern living room with a large window, a sofa with colorful cushions, a small round table, and a potted plant.
A modern interior with a seating area featuring colorful chairs and a white lamp.
A modern lobby with colorful seating, a reception desk, and a large bookshelf.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
4-16 Haneda Asahi-cho, Ota-ku, Tokyo, 144-0042
  • Place, Anamori Inari Shrine
    ‪4 min walk‬
  • Place, Haneda Innovation City
    ‪9 min walk‬
  • Place, Haneda Airport Garden Shopping Center
    ‪12 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪17 min drive‬

Room options

View all photos for Standard Twin Room 20 sqm Non-Smoking

A hotel room with two beds, a desk, a chair, a telephone, and a large window with curtains.

Standard Twin Room 20 sqm Non-Smoking

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room 25 sqm Non-smoking

A hotel room with a bed, a small round table, a sofa, and a window with curtains.

Deluxe Twin Room 25 sqm Non-smoking

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for [Non Smoking]Standard Double Room

A hotel room with a bed, a desk, a chair, and a view of a bridge.

[Non Smoking]Standard Double Room

9.0 out of 10
Wonderful
(55 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Single Room, Non Smoking

A hotel room with a bed, a desk, a chair, a small table, and a wall-mounted TV.

Deluxe Single Room, Non Smoking

8.8 out of 10
Excellent
(24 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for [Non Smoking]Comfort Double Room

A hotel room with a bed, a desk with a chair, a flat-screen TV mounted on the wall, and a cityscape view.

[Non Smoking]Comfort Double Room

8.8 out of 10
Excellent
(81 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for [Non Smoking]Standard Quadruple Room

A hotel room with two beds, a small round table, a sofa, a large painting of a mountain, and a curtain.

[Non Smoking]Standard Quadruple Room

9.0 out of 10
Wonderful
(38 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for [Non Smoking]Standard Twin Room

A hotel room with a bed, a desk with a phone and a cup, a TV, and a cityscape view.

[Non Smoking]Standard Twin Room

9.0 out of 10
Wonderful
(46 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for [Non Smoking]Deluxe Twin Room

A modern hotel room with a large bed, a small round table, a sofa, and a window with curtains.

[Non Smoking]Deluxe Twin Room

9.4 out of 10
Exceptional
(26 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Quad Style Room

A bathroom with a white sink, a mirror, and a wooden vanity.

Quad Style Room

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

Lobby
Hotel JAL City Haneda Tokyo
Ota
  • Free airport shuttle
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.5 out of 5, Wonderful, 2,471 reviews
The price is €64
24 Aug - 25 Aug
Hotel JAL City Haneda Tokyo

About this property

Hotel JAL City Haneda Tokyo West Wing

Along with dry cleaning, this hotel has a 24-hour front desk and a front desk safe. Free WiFi in public areas and free airport pick-up are also provided. Other amenities include a vending machine.
Hotel JAL City Haneda Tokyo West Wing offers 103 accommodations with complimentary slippers and a hairdryer. LCD televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, bidets and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Hotel JAL City Haneda Tokyo West Wing. During your stay, you'll be within walking distance of Tokyo Bay. You'll find features such as free WiFi in public areas and free airport pick-up service, plus breakfast (surcharge).
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a lift and a vending machine
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Tokyo Bay and 13 minutes from Tokyo Big Sight
  • Free airport pick-up shuttle service
As a guest of Hotel JAL City Haneda Tokyo West Wing, you'll find a vending machine, dry cleaning/laundry services, and a front desk safe. Public spaces have free WiFi. A free shuttle from the airport to the hotel is free at scheduled times.

Smoking is allowed in designated areas at this 3.5-star Tokyo hotel.

For a fee, guests can enjoy a buffet breakfast daily from 5:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (JPY 1,500 per night); reservations required
  • Free airport pick-up shuttle from 4:30 PM to 12:30 AM at scheduled times
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 5:00 AM to 10:00 AM for a fee: JPY 2,310 for adults and JPY 1,650 for children

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • Built in 2016
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2310 for adults and from JPY 1650 for children
  • Nearby parking fee: JPY 1500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel JAL City Haneda Wing
JAL City Haneda Tokyo West Wing
JAL City Haneda Wing

Hotel JAL City Haneda Tokyo West Wing Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 933 out of 1522 reviews
Rating 8 - Good. 436 out of 1522 reviews
Rating 6 - Okay. 104 out of 1522 reviews
Rating 4 - Poor. 33 out of 1522 reviews
Rating 2 - Terrible. 16 out of 1522 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Mei

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, great breakfast, convenience airport shuttles
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
A great place to stay the night before going to the airport or arriving from the airport
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed and great staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Milana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great experience staying here. Would definitely book again!
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, and the staff was super helpful!
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

SUDHAKAR

Utilitarian hotel, convenient, priced right
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Kayoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and staffs were friendly. Shuttle bus was convenient.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Wei Yuan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and friendly staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Clarice

Breakfast was very good and shuttle was on time from Airport to hotel.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to go next door for the breakfast and the bus, but still a good place
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Nidhi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and good staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Tim

Liked: Cleanliness, amenities
Lovely hotel and great value!!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Evangeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was excellent, accommodation was great very clean staff was helpful and professional
Stayed 6 nights in Jan 2026
Verified review

8/10 Good

Mitsuru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle service was very convenient. Nice breakfast.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

LIDAN

Liked: Cleanliness, staff & service, property conditions & facilities
Great layover stay
Stayed 1 night in Dec 2025
Verified review

8/10 Good

BRIAN

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast buffet great and plenty.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you prefer simplicity and peace of mind with just enough for yourself than this is the place. Really close to the airport and really easy to get around. Staff and free shuttle is amazing.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Dimitris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience having an overnight stay. The room was clean and tidy, bathroom was spotless (no mold, limescale or grime), and came with many extras you don't normally receive, like wash cloths, pyjamas and other personal care items, air purifier, and a Japanese toilet (game changer). Breakfast had a good variety and the staff were extremely polite. Would visit again!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Yutaka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazingly clean and orderly!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

QUENTINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
JAL hotel service just as good as JAL flight. Their front desk staffs are friendly and helpful. Housekeeping team is fantastic with good manners. We enjoy our stay so much. Just hoping they can extend the hotel shuttle service a few hours more than scheduled.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

kathleen

Liked: Cleanliness
Very nice room & extremely clean with awesome customer service.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Theodore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air temperature was just right.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Tzu-Yin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, and the breakfast was really delicious. However, the fridge is not cold enough. Great service and convenience of the shuttle bus to the airport.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

LaWanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. The bed was very comfortable. Room was very clean.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Etsuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay at west wing 8th floor. We were expecting business hotel size compact room but it was very spacious and comfortable room,
Stayed 1 night in Apr 2026