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Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN

5.0 star property
VIP Access

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Photo gallery for Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN

A balcony with a table set for a meal, overlooking a cityscape at sunset.
A modern living room with a glass table, a sofa, and a view of a city skyline at dusk.
A modern hotel room with a large window offering a city skyline view, a comfortable seating area, and a glass table with a drink.
A modern bathroom with a large bathtub, dual sinks, and a bench.
A table with desserts and a glass of champagne, overlooking a cityscape with a prominent skyscraper.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Air-conditioning

Explore the area

View in a map
4-1 Kioi-Cho, Chiyoda, Tokyo, Tokyo-to, 102-8578
  • Place, Hotel New Otani Tokyo
    ‪1 min walk‬
  • Place, Tokyo Imperial Palace
    ‪16 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪4 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪39 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for EXECUTIVE HOUSE ZEN Standard Double Room, Club Lounge Access, Non Smoking (36sqm)

A modern hotel room with a large bed, a dining table, and a city view through the window.

EXECUTIVE HOUSE ZEN Standard Double Room, Club Lounge Access, Non Smoking (36sqm)

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for EXECUTIVE HOUSE ZEN Deluxe Double Room, Club Lounge Access, Non Smoking (45sqm)

A hotel room with a bed, a desk, a chair, a round table, and a TV.

EXECUTIVE HOUSE ZEN Deluxe Double Room, Club Lounge Access, Non Smoking (45sqm)

10.0 out of 10
Exceptional
(2 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for EXECUTIVE HOUSE ZEN Premium Deluxe Double Room, Club Lounge Access, Non Smoking (50sqm)

EXECUTIVE HOUSE ZEN Premium Deluxe Double Room, Club Lounge Access, Non Smoking (50sqm) | Frette Italian sheets, premium bedding, down duvets, minibar

EXECUTIVE HOUSE ZEN Premium Deluxe Double Room, Club Lounge Access, Non Smoking (50sqm)

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for EXECUTIVE HOUSE ZEN Junior Suite, Club Lounge Access, Non Smoking (67sqm)

A modern hotel room with a bed, a seating area with a chair, a glass coffee table, and a flat-screen TV.

EXECUTIVE HOUSE ZEN Junior Suite, Club Lounge Access, Non Smoking (67sqm)

10.0 out of 10
Exceptional
(1 review)
  • 67 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Executive Garden Suite, Non Smoking

Executive Garden Suite, Non Smoking | Frette Italian sheets, premium bedding, down duvets, minibar

Executive Garden Suite, Non Smoking

  • 102 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for EXECUTIVE HOUSE ZEN Standard Twin Room, Club Lounge Access, Non Smoking (36sqm)

A hotel room with two beds, a round table, a chair, and a large window.

EXECUTIVE HOUSE ZEN Standard Twin Room, Club Lounge Access, Non Smoking (36sqm)

9.0 out of 10
Wonderful
(2 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for EXECUTIVE HOUSE ZEN Deluxe Twin Room, Club Lounge Access, Non Smoking (45sqm)

A modern hotel room with two beds, a desk, and a view of the city.

EXECUTIVE HOUSE ZEN Deluxe Twin Room, Club Lounge Access, Non Smoking (45sqm)

8.6 out of 10
Excellent
(4 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Executive Garden Suite MUSOU-AN, Non Smoking

A modern hotel room with a large window offering a city view, a sofa, a dining table, and a separate seating area.

Executive Garden Suite MUSOU-AN, Non Smoking

  • 115 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Executive Deluxe King, NS, with 5,000 JPY dining credit per guest (designated restaurants only)

A hotel room with a bed, a desk, a chair, a round table, and a TV.

Executive Deluxe King, NS, with 5,000 JPY dining credit per guest (designated restaurants only)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Executive Deluxe Twin, NS, with 5,000 JPY dining credit per guest (designated restaurants only)

A modern hotel room with two beds, a desk, and a view of the city.

Executive Deluxe Twin, NS, with 5,000 JPY dining credit per guest (designated restaurants only)

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for EXECUTIVE HOUSE ZEN Premium Deluxe Twin Room, Club Lounge Access, Non Smoking (50sqm)

EXECUTIVE HOUSE ZEN Premium Deluxe Twin Room, Club Lounge Access, Non Smoking (50sqm) | Frette Italian sheets, premium bedding, down duvets, minibar

EXECUTIVE HOUSE ZEN Premium Deluxe Twin Room, Club Lounge Access, Non Smoking (50sqm)

  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free wired internet

Similar properties

Restaurant
Hotel New Otani Tokyo The Main
Chiyoda
  • Pool
  • Spa
  • Parking included
  • Restaurant
4.7 out of 5, Exceptional, 1,275 reviews
The price is €293
2 Aug - 3 Aug
Hotel New Otani Tokyo The Main

About this property

Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN

20 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include 6 bars/lounges, a health club and 10 coffee shops/cafes.
Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN offers 87 accommodations with minibars and espresso makers. This accommodation offers separate sitting areas. Beds feature Frette Italian sheets, down duvets and premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a health club.

Guests aged under 18 years old are not allowed in the swimming pool or fitness facility.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN. During your stay, you'll be connected to a shopping centre and just a quick walk from Hotel New Otani Tokyo. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet in some public areas
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include 20 restaurants, 10 coffee shops/cafes and 6 bars/lounges
  • Take a swim in the indoor and seasonal outdoor pools
  • Indulge with body treatments, facials or massages at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Just a 2-minute drive from Tokyo Imperial Palace and a few minutes from Tokyo Tower
  • Airport shuttle service available for a fee
Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN offers its guests a full-service spa, an indoor pool, and a health club. There are 20 restaurants and 10 coffee shops/cafes on site. You can unwind with a drink at one of the 6 bars/lounges. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. A seasonal outdoor pool, multilingual staff, and gift shops/newsstands are also featured at the luxury Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN. An airport shuttle during limited hours is available for a fee. Self parking is free.

This 5-star Tokyo hotel is smoke free.

Guests are served a free buffet breakfast daily from 7 AM to 10 AM.
Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN has 20 restaurants on site.
Room service is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge) from 7:30 AM to 9:30 PM
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • 10 coffee shops/cafes
  • 20 restaurants
  • 6 bars/lounges

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Seasonal outdoor pool

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • Facials
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 11 January 2027 to 11 January 2027 (dates subject to change).
The following facilities or services will be unavailable from August 3 2026 to August 5 2026 (dates subject to change):
  • One of the swimming pools
  • Fitness facilities
  • Sauna
  • Spa

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 3 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: JPY 3600 per person (one-way)
  • Airport shuttle fee per child: JPY 1800 (one-way), (from 6 to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Children under 12 years old are allowed in the Executive Lounge until 5:30 PM.
Guests have access to the on-site health club (The Golden Spa New Otani) at no charge. The health club offers a gym, indoor pool, and sauna. Guests must be 18 years old to access this facility.
Children age 3 and younger must share existing bedding with an adult. Extra beds are not available for children.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 10 July and close on 23 September.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 3 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New Otani Tokyo Executive House ZEN Hotel
New Otani Executive House ZEN Hotel
New Otani Tokyo Executive House ZEN
New Otani Executive House ZEN
New Otani Tokyo Executive House ZEN
Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN Hotel
Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN Tokyo
Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN Hotel Tokyo

Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 314 out of 377 reviews
Rating 8 - Good. 48 out of 377 reviews
Rating 6 - Okay. 9 out of 377 reviews
Rating 4 - Poor. 5 out of 377 reviews
Rating 2 - Terrible. 1 out of 377 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Xu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is delicious, there are four restaurants there, all are very good! Everything there is just perfect! Highly recommended!
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Angela Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay service was excellent
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Qiang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the offers in the lounge and friendly services. The conditions of the room, and the quietness and reclusiveness of the dedicated floors were all satisfactory. There were many breakfast options among which I liked the Japanese restaurant which has a splendid view over the garden and falls.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

CHENG-CHUN

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and great food/drink options in the lounge. With also access to spa
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views from the property and room.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

KAI CHING PETER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Grand hotel
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Room and staff were terrific, location and view was perfect. We had access to four restaurants for breakfast… had any of them been good I would have given a Five Star rating. The breakfast was simply not too the standard of other five star hotels we’ve been all over the world. Hotel was wonderful.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic room and service.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

ALAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel within a hotel. Beautiful gardens, wonderful staff, comfortable rooms with outstanding amenities, and free snacks and drinks in the Executive lounge
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Randel

Liked: Amenities, property conditions & facilities
Everything was perfect!!!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome Tokyo hotel, great food, great service! I will book this again next time and recommend it to my friends!
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Randel

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Olivier

Liked: Cleanliness, amenities, property conditions & facilities
The staff and executive lounge was excellent!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Makimi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their service and foods were excellent. More than 5 stars!
Stayed 1 night in Sep 2025
Verified

8/10 Good

ZIHUI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is good.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel and the Zen House experience was fantastic!
Stayed 6 nights in Sep 2024
Verified

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible Hotel with incredible luxury and attentive service. Highly recommended
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Bahar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly staff, amazing service and amenities.
Stayed 6 nights in Jun 2024
Verified

10/10 Excellent

PIK YU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with classic Japanese Garden.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Farid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an elegant hotel with amazing staff and great service. The rooms and hotel are designed so professionally which catches your eyes on the first look.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Marianna

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. The staff courteous. .
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Elina

Liked: Cleanliness, property conditions & facilities
Exceptional service overall. The grounds and garden were amazing. The restaurant options are all fantastic and plentiful. Response time for guest services was so quick! We will definitely return.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Masaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and attentive staff. Great food and beverages at the Zen lounge. Excellent stay indeed.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

KAZUHISA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet Breakfast is Excellent
Stayed 6 nights in Feb 2024