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Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel New Otani Tokyo The Main. During your stay, you're just a quick walk from Hotel New Otani Tokyo. Enjoy features like free WiFi in public areas and free self-parking, plus 20 restaurants.

  • Free WiFi and wired Internet in some public areas
  • Free self-parking
  • Drinking and dining options include 20 restaurants, 3 coffee shops/cafes and 4 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Indulge with facials or body treatments at THE GOLDEN SPA NEW OTANI
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and bicycles to rent
  • Guests have good things to say about the accommodation for the cleanliness and spaciousness
  • Just a 2-minute drive from Tokyo Imperial Palace and a few minutes from Tokyo Tower
  • Airport shuttle service available for a fee

Hotel New Otani Tokyo The Main ratings based on 8 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel New Otani Tokyo The Main

Everyone (6) Couples (1)
5 out of 5
Great hotel

Posted by on 8 Apr 2024

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5 out of 5

Posted by on 3 Apr 2024

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4 out of 5

Posted by on 17 Nov 2019

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5 out of 5
It did not disappoint. Nice location good food, great bars. Close to multiple train/subway stations and Akasaka (short walk). Beautyful garden.

Posted by on 9 Nov 2023

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5 out of 5
The hotel staff are friendly and swift, the breakfast at Satsuki is exceptional. Rooms are large and in an excellent condition.

Posted by on 26 Apr 2023

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5 out of 5
Great atmosphere, very elegant despite its age, some James Bond style

Posted by on 26 Nov 2019

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5 out of 5
Excellent stay at the New Otani Hotel The Main in Tokyo. Recent, clean and spacious room and large bathroom. Extremely nice and professional staff. They speak English very well. --- Excellent séjour à l'hôtel New Otani The Main de Tokyo. Chambre récente, propre et spacieuse et grande salle de bain. Personnel extrêmement gentil et professionnel. Ils parlent très bien l'anglais.

Posted by on 14 Mar 2019

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5 out of 5
Staff Really kind and professional. Room: spacious, clean, all the equipment I needed.

Posted by on 13 Mar 2019

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About the Hotel New Otani Tokyo The Main

Location 4-1 Kioi-cho Chiyoda-ku, Tokyo, 102-8578

Property Features

Hotel New Otani Tokyo The Main offers its guests a full-service spa, a health club, and a seasonal outdoor pool. There are 20 restaurants and 3 coffee shops/cafes, as well as a nearby corner/local shop. You can unwind with a drink at one of the 4 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre and meeting rooms. Event space at this hotel measures 269 square feet (25 square metres) and includes conference space. A children's pool, spa services, and multilingual staff are also featured at the family-friendly Hotel New Otani Tokyo The Main. An airport shuttle during limited hours is available for a fee. Self parking is free. Smoking is allowed in designated areas at this Tokyo hotel.

  • 554 guestrooms or units
  • 2 buildings
  • 20 dining venues
  • 4 bars or lounges
  • 3 coffee shops
  • Conference rooms
  • 269 sq ft of conference space
  • 25 sq. m of conference space
  • Built in 1964
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free wired internet

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Train station: Yotsuya Station (1.4 km / 0.9 mi)
  • Metro station: Akasaka-Mitsuke Station (0.2 km / 0.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Hotel New Otani Tokyo The Main offers 554 accommodations with a safe and free newspapers. Each accommodation is individually furnished. Beds feature down duvets. 32-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, dressing gowns, slippers and complimentary toiletries. This Tokyo hotel provides complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Deep-soaking bath
  • In-room dining
  • Flat-screen television
  • Digital channels
  • Fridge
  • Down blanket
  • Combined shower/bath
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Climate control
  • Unique furnishings
  • Children's slippers

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Hotel New Otani Tokyo The Main has 20 restaurants on site.

Room service is available.

Nearby Activities

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a health club.

Guests aged under 18 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, THE GOLDEN SPA NEW OTANI. Services include facials and body treatments. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Body treatments
  • Facial treatments
  • Sauna in spa
  • Minimum age to access spa is 18

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 20

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Extra beds are not available for children age 3 and younger.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash.

  • One child stays free
  • Property follows sanitisation practices of GBAC STAR Facility Accreditation (global expert)
  • UnionPay
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 5
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cots (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3680 to 7475 for adults and from JPY 3220 to 4370 for children
  • Airport shuttle fee: JPY 3600 per person (one-way)
  • Airport shuttle fee per child: JPY 1800 (one-way), (from 6 to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel New Otani
  • Hotel New Otani Tokyo
  • Hotel Tokyo New Otani
  • New Hotel Otani Tokyo
  • New Otani
  • New Otani Hotel Tokyo
  • New Otani Tokyo
  • Otani Tokyo Hotel
  • Tokyo New Otani
  • Tokyo New Otani Hotel
  • Hotel New Otani Tokyo Executive House ZEN & The Main Japan
  • New Otani Tokyo Garden Hotel
  • Hotel New Otani Tokyo Main
  • Hotel New Otani Main
  • New Otani Tokyo Main
  • New Otani Main
  • New Otani Tokyo The Main Tokyo
  • Hotel New Otani Tokyo The Main Hotel
  • Hotel New Otani Tokyo The Main Tokyo
  • Hotel New Otani Tokyo The Main Hotel Tokyo

You should know

  • The seasonal pool will open on 08 May and close on 04 July.
  • Pool access available from 10:00 AM to 4:00 PM
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.