6/10 Okay
Aneesa
26 Dec 2025
I have stayed at a Resol hotel in Kyoto previously and that was an excellent experience! So I came in expecting a clean room and comfortable bed. Unfortunately I was quite shocked by the overall condition of the room. Stains on the walls, bathroom smelt strongly of urine, tap not functioning properly and some of the amenities (USB charger) were broken.
I informed the staff of these issues the next day and asked whether they could please send someone to thoroughly clean the bathroom (housekeeping offered every 4 days!). They were very apologetic and moved me to a different room which I'm incredibly thankful for.
I decided to cut my stay here short. There's also no laundry room (the only hotel I've stayed in Japan to not offer this!). Overall my stay was ok... But I've stayed in much more cleaner/comfortable hotels at the same price point hence my dissapointment.
I think the hotel is need of refurbishment.
Aneesa
Stayed 3 nights in Dec 2025










![[Lady's Floor] Double Room, Non Smoking (14 sqm) | Down duvets, desk, free WiFi](https://images.trvl-media.com/lodging/6000000/5320000/5318800/5318727/e15893b1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)
















