Excellent staff, my check in went smooth then realized I forgot my airpods and charger at the bus Hisano and Artem took an hour calling diff bus company and finally found the location and we were able to retrieved my airpods and charger. we stayed 5 days and all the staffs were incredibly super helpful with directions, very nice people and I would recommend this Hotel. It was such a nice experience staying here. Free Sake from 5-7pm and free comfort noodles from 8-10 pm. what else can you ask for after the tiring walks and nice pubs, kudos to all the staff we encountered throughout our stay.. Hisano, Artem, Hide Kasu, Wenjie and 2 more staff which I forgot thier names..Thank you so much for recommendation of places to visit and restaurant to go to.. very good job for all of you. We will surely come back and again stay in your hotel.