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Hotel Villa Fontaine Grand Tokyo-ariake

4.0 star property

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Photo gallery for Hotel Villa Fontaine Grand Tokyo-ariake

Restaurant
Property preview
Shopping centre
1 bedroom, down duvets, in-room safe, desk
Hot springs

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Gym
  • Housekeeping

Explore the area

View in a map
2 Chome-1-5 Ariake, Koto City, Tokyo, Tokyo Prefecture, 135-0063
  • Place, Ariake Garden
    ‪2 min walk‬
  • Place, Tokyo Big Sight
    ‪8 min walk‬
  • Place, Tokyo Tower
    ‪12 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪26 min drive‬

Room options

View all photos for Double Room, Non Smoking

1 bedroom, down duvets, in-room safe, desk

Double Room, Non Smoking

8.6 out of 10
Excellent
(22 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, Non Smoking (with Extra Bed)

1 bedroom, down duvets, in-room safe, desk

Superior Double Room, Non Smoking (with Extra Bed)

9.4 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Double Room, Non Smoking

1 bedroom, down duvets, in-room safe, desk

Superior Double Room, Non Smoking

9.4 out of 10
Exceptional
(37 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, Non Smoking (Moderate)

1 bedroom, down duvets, in-room safe, desk

Double Room, Non Smoking (Moderate)

8.6 out of 10
Excellent
(67 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking

1 bedroom, down duvets, in-room safe, desk

Superior Twin Room, Non Smoking

9.0 out of 10
Wonderful
(16 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Twin Room, Non Smoking (for 3 People)

1 bedroom, down duvets, in-room safe, desk

Superior Twin Room, Non Smoking (for 3 People)

9.0 out of 10
Wonderful
(26 reviews)
  • 22 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Comfort Twin Room, Non Smoking

1 bedroom, down duvets, in-room safe, desk

Comfort Twin Room, Non Smoking

9.0 out of 10
Wonderful
(23 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Triple Room, Non Smoking

1 bedroom, down duvets, in-room safe, desk

Comfort Triple Room, Non Smoking

9.0 out of 10
Wonderful
(30 reviews)
  • 26 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Family Room, Non Smoking

1 bedroom, down duvets, in-room safe, desk

Family Room, Non Smoking

9.0 out of 10
Wonderful
(23 reviews)
  • 32 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Twin Room, Non Smoking (with Tatami Area)

1 bedroom, down duvets, in-room safe, desk

Twin Room, Non Smoking (with Tatami Area)

9.2 out of 10
Wonderful
(20 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Superior Twin Room, Non Smoking (with Public Bath Ticket, Extra Bed)

1 bedroom, down duvets, in-room safe, desk

Superior Twin Room, Non Smoking (with Public Bath Ticket, Extra Bed)

8.0 out of 10
Very good
(3 reviews)
  • 22 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Economy Double Room, Non Smoking (Moderate, with Public Bath Ticket)

1 bedroom, down duvets, in-room safe, desk

Economy Double Room, Non Smoking (Moderate, with Public Bath Ticket)

9.6 out of 10
Exceptional
(4 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking (with Tatami Area, Public Bath Ticket)

1 bedroom, down duvets, in-room safe, desk

Twin Room, Non Smoking (with Tatami Area, Public Bath Ticket)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Room, Non Smoking (Run of the house, CI 6PM-, CO 11AM)

1 bedroom, down duvets, in-room safe, desk

Room, Non Smoking (Run of the house, CI 6PM-, CO 11AM)

9.4 out of 10
Exceptional
(36 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Room, Non Smoking (Run of the house, CI 6PM-, CO 11AM)

1 bedroom, down duvets, in-room safe, desk

Room, Non Smoking (Run of the house, CI 6PM-, CO 11AM)

8.4 out of 10
Very good
(22 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Single Bed OR 1 Queen Bed

View all photos for High Floor, Superior King Room, Non Smoking

View from room

High Floor, Superior King Room, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for High Floor, Superior King Room, Non Smoking with Public Bath Ticket

View from room

High Floor, Superior King Room, Non Smoking with Public Bath Ticket

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Top Floor, ReFa Collaboration Room, Non Smoking

1 bedroom, down duvets, in-room safe, desk

Top Floor, ReFa Collaboration Room, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Top Floor, ReFa Collaboration Room, Non Smoking with Public Bath Ticket

1 bedroom, down duvets, in-room safe, desk

Top Floor, ReFa Collaboration Room, Non Smoking with Public Bath Ticket

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Non Smoking (Run of the house, CI 8PM-, CO 9AM)

1 bedroom, down duvets, in-room safe, desk

Room, Non Smoking (Run of the house, CI 8PM-, CO 9AM)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 1
  • 1 Double Bed

View all photos for Room, Non Smoking (Run of the house, CI 8PM-, CO 9AM)

1 bedroom, down duvets, in-room safe, desk

Room, Non Smoking (Run of the house, CI 8PM-, CO 9AM)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Single Bed OR 1 Queen Bed

View all photos for Room, Non Smoking (Run of the house, CI 8PM-, CO 9AM)

1 bedroom, down duvets, in-room safe, desk

Room, Non Smoking (Run of the house, CI 8PM-, CO 9AM)

  • Sleeps 3
  • 3 Single Beds

View all photos for Room, Non Smoking (Run of the house, CI 8PM-, CO 9AM)

1 bedroom, down duvets, in-room safe, desk

Room, Non Smoking (Run of the house, CI 8PM-, CO 9AM)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 4 Single Beds

View all photos for Room, Non Smoking (Run of the house, CI 6PM-, CO 11AM)

1 bedroom, down duvets, in-room safe, desk

Room, Non Smoking (Run of the house, CI 6PM-, CO 11AM)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 3 Single Beds

View all photos for Room, Non Smoking (Run of the house, CI 6PM-, CO 11AM)

1 bedroom, down duvets, in-room safe, desk

Room, Non Smoking (Run of the house, CI 6PM-, CO 11AM)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 4 Single Beds

View all photos for Room, Non Smoking (Run of the house with Public Bath Ticket, CI 6PM-, CO 11AM)

1 bedroom, down duvets, in-room safe, desk

Room, Non Smoking (Run of the house with Public Bath Ticket, CI 6PM-, CO 11AM)

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 1
  • 1 Double Bed

View all photos for Room, Non Smoking (Run of the house with Public Bath Ticket, CI 6PM-, CO 11AM)

1 bedroom, down duvets, in-room safe, desk

Room, Non Smoking (Run of the house with Public Bath Ticket, CI 6PM-, CO 11AM)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Single Bed OR 1 Queen Bed

View all photos for Room, Non Smoking (Run of the house with Public Bath Ticket, CI 6PM-, CO 11AM)

1 bedroom, down duvets, in-room safe, desk

Room, Non Smoking (Run of the house with Public Bath Ticket, CI 6PM-, CO 11AM)

  • Sleeps 3
  • 3 Single Beds

View all photos for Room, Non Smoking (Run of the house with Public Bath Ticket, CI 6PM-, CO 11AM)

1 bedroom, down duvets, in-room safe, desk

Room, Non Smoking (Run of the house with Public Bath Ticket, CI 6PM-, CO 11AM)

  • Sleeps 4
  • 4 Single Beds

View all photos for Room, Non Smoking (Run of the house with Public Bath Ticket, CI 8PM-, CO 9AM)

1 bedroom, down duvets, in-room safe, desk

Room, Non Smoking (Run of the house with Public Bath Ticket, CI 8PM-, CO 9AM)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 1
  • 1 Double Bed

View all photos for Room, Non Smoking (Run of the house with Public Bath Ticket, CI 8PM-, CO 9AM)

1 bedroom, down duvets, in-room safe, desk

Room, Non Smoking (Run of the house with Public Bath Ticket, CI 8PM-, CO 9AM)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Single Bed OR 1 Queen Bed

View all photos for Room, Non Smoking (Run of the house with Public Bath Ticket, CI 8PM-, CO 9AM)

1 bedroom, down duvets, in-room safe, desk

Room, Non Smoking (Run of the house with Public Bath Ticket, CI 8PM-, CO 9AM)

  • Sleeps 3
  • 3 Single Beds

View all photos for Room, Non Smoking (Run of the house with Public Bath Ticket, CI 8PM-, CO 9AM)

1 bedroom, down duvets, in-room safe, desk

Room, Non Smoking (Run of the house with Public Bath Ticket, CI 8PM-, CO 9AM)

  • Sleeps 4
  • 4 Single Beds

View all photos for Comfort Fourth Room, Non Smoking

Comfort Fourth Room, Non Smoking | 1 bedroom, down duvets, in-room safe, desk

Comfort Fourth Room, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 4 Single Beds

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About this property

Hotel Villa Fontaine Grand Tokyo-ariake

Hot springs Tokyo hotel connected to a shopping centre, steps from Ariake Garden
This smoke-free hotel features a restaurant, a fitness centre and a sauna. Free WiFi in public areas and a free shopping centre shuttle are also provided. Other amenities include self parking, spa services and a business centre.
Hotel Villa Fontaine Grand Tokyo-ariake offers 749 accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature down duvets. 49-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, slippers, toilets with an electronic bidet and complimentary toiletries.

This Tokyo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Public bath/onsen services include an indoor public bath and indoor mineral hot springs (Japanese-style onsen). There are 2 indoor hot springs and 2 outdoor hot springs open between 5:00 AM and 1:00 AM. The temperature in the hot springs is set to 90°F.

Hotel Villa Fontaine Grand Tokyo-ariake's great location gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Ariake Garden. Enjoy features like free WiFi in public areas and a free shopping centre shuttle, plus a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, locker space and a business centre
  • On-site recreation includes hot springs, a gym and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Ariake Garden and 10 minutes on foot from Tokyo Big Sight
  • Free shopping centre shuttle service
Hotel Villa Fontaine Grand Tokyo-ariake offers its guests hot springs, a sauna, and a fitness centre. There's a restaurant on site. You'll find a business centre on site.

Public spaces have free WiFi. Spa services, a vending machine, and laundry facilities are also featured at the business-friendly Hotel Villa Fontaine Grand Tokyo-ariake. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Tokyo hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Hotel Villa Fontaine Grand Tokyo-ariake has a restaurant on site.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free shopping centre shuttle
  • Parking on site (JPY 2,500 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 3,200 per person
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 4,500; reservation required

Things to do

  • 2 indoor/outdoor hot springs
  • Gym
  • Sauna
  • Shopping centre

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Spa

  • 2 indoor hot springs
  • 2 indoor/outdoor hot springs
  • 2 outdoor hot springs
  • Hot springs open from 5:00 AM - 1:00 AM
  • Hot springs water temperature - 32 ºC
  • Massage
  • Public indoor bath (no minerals)
  • Public indoor mineral hot springs (onsen)
  • Spa services

Accessibility

  • No lift

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children 6 and younger are not allowed at this property. All guests older than 6 are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3200 per person
  • Self-parking fee: JPY 2500 per night
  • Hosted evening meal: JPY 4500

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Hot springs access available from 5:00 AM to 1:00 AM.
  • Children 6 years old and younger aren't allowed at this property.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Fontaine Tokyo Ariake Tokyo
Villa Fontaine Grand Tokyo Ariake
Hotel Villa Fontaine Grand Tokyo ariake
Hotel Villa Fontaine Grand Tokyo-ariake Hotel
Hotel Villa Fontaine Grand Tokyo-ariake Tokyo
Hotel Villa Fontaine Grand Tokyo-ariake Hotel Tokyo

Hotel Villa Fontaine Grand Tokyo-ariake Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1453 out of 2288 reviews
Rating 8 - Good. 558 out of 2288 reviews
Rating 6 - Okay. 181 out of 2288 reviews
Rating 4 - Poor. 55 out of 2288 reviews
Rating 2 - Terrible. 41 out of 2288 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Thuy Vi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was clean and had everything I needed. The hotel was quiet for the amount of guests present. I love the location being close to transport and all type of amenities
Stayed 5 nights in Aug 2025

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The aircon is a bit difficult to figure out.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sudhanshu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed earlier so i like the ambiance
Stayed 2 nights in Aug 2025

10/10 Excellent

chizuka

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
This hotel is located in very convenient area. The best part of this hotel was free shuttle bus from Tokyo station to the hotel and you can take a bus to Haneda airport for only 1000yen. If you are flying out from Haneda Airport this hotels was very good. Only 5 minutes walk to 3 train stations and so many things to do within couple stations away. Our favorite things to do were Anitouch Odaiba, Miraikan, teamLab Planets and Toyosu Senkyaku Banrai. I'd definitely recommend this hotel.
Stayed 5 nights in Jul 2025

10/10 Excellent

Ebenezer

Stayed 6 nights in Jul 2025

10/10 Excellent

Harvey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel! Transportation, restaurants and food options are great.
Stayed 7 nights in Jul 2025

10/10 Excellent

Harvey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel! Easy access to public transport, restaurants and shops.
Stayed 1 night in Jul 2025

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was great, we loved that it was next to the mall and lots of food options. Indoor playground was a hit with my kids! Near train stations so easy to get around.
Stayed 5 nights in Jul 2025

8/10 Good

Javier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Stayed 4 nights in Jul 2025

10/10 Excellent

Dalibor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

john

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rude employee

Overall it is a great place. Had a bad experience checking in but other than that it was good. We had breakfast and dinner each night as part of the package. It was good but there was really no variety nigh to night. We ate there for 5 days/nights and it was starting to get old. Changing up the buffet would have earned better scores. Having the laundry was very nice. Again if not for the rude employee when we got there early, which I already posted about, it would have received excellent.
Stayed 5 nights in Jul 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, facilities and location. I highly recommend this and will only book Villa Fontaine for any future stays here in Tokyo!
Stayed 4 nights in Jul 2025

10/10 Excellent

Ebenezer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Where is the elevator, not sure why the main hotel is only accessible by stairs
Stayed 2 nights in Jul 2025

10/10 Excellent

Julie

Stayed 3 nights in Jul 2025

10/10 Excellent

Daisy Milagros Hernandez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here with my daughter and we enjoyed it. Trains stations are near by, walking distance. The shopping mall is convenient which has a a lot of food options and things to buy.
Stayed 6 nights in Jul 2025

10/10 Excellent

Bronte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and helpful staff! Easily walkable to the train station and the mall is literally attached
Stayed 2 nights in Jul 2025

10/10 Excellent

Sukhpaul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 2 nights in Jul 2025

10/10 Excellent

Geethai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property with easy access to shopping mall
Stayed 1 night in Jul 2025

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like it it’s very convenient. I will recommend
Stayed 3 nights in Jul 2025

10/10 Excellent

Harumi

Liked: Cleanliness, staff & service, property conditions & facilities
Very Clean and attentive stuff. Convinent environment.
Stayed 1 night in Jul 2025

10/10 Excellent

Harumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is directly connected to a huge shopping mall, so convenient. So glad this time I was offered very comfy room. Furthermore, I must mention one thing. I left my rental stuff in the room that should have been returned to the shop in Tokyo, I noticed that when I got to the Tokyo Int'l airport. With my phone call to ask for taking care of it, the problem was solved. I truly appreciate the hotels handling.
Stayed 9 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New clean hotel, very friendly staff, who, despite language barrier at times, did their best (thanks to Google Translate). Amazing breakfast buffet, can try the onsen experience in the mineral pools in the spa. Close to a metro line, so although the hotel is not centrally located, one can get to other Tokyo neighborhoods easily
Stayed 6 nights in Jul 2025

4/10 Poor

Thomas

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff is not helpful with check ins if you arrive early. Check in is at 6pm. Unacceptable
Stayed 2 nights in Jul 2025