6/10 Okay
Jordi
Travelled with partner
27 Oct 2025
Overall an average stay. When we first arrived to our room (12th floor) there was a strong body odour smell. We went to reception and they came down and offered us a new room. This was better until a few hours later the smell was very prominent in our new room.
We asked staff again and they offered us several rooms along the floor but they were all the same with a strong odour. We figured that the issue must be the a/c however even when it was turned off because there was still some airflow we couldn’t avoid the smell.
We eventually just learnt to live with it for our stay but every time we returned to the room it was strong.
The room was good, reasonable size and we had a nice view of the skyline. Staff were friendly and as helpful as they could be.
The area is quite business heavy, it was a 15 min walk from Tokyo station and easy to get back to Narita airport at the end of our stay.
Only other slight annoyance is the lifts. When you return to the hotel you need to use one set to go to reception then another to go to your room. Was quite slow at time.
Jordi
Stayed 3 nights in Oct 2025




























