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 Tokyo • 1 Room
Book online or call 09 725 22 184 Phone Number

Shibuya Stream Excel Hotel Tokyu

3.5-star property
3-21-3, Shibuya, Tokyo, Tokyo 09 725 22 184
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4.3 out of 5
Excellent!
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Standard Semi Double Room, Non Smoking (Shower Only)

Bed Count 1 Full Bed Maximum Occupancy 3 Max
€181* Per night/room 10 Jun - 11 Jun

Deluxe Stream Double Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Double Room, Non Smoking (Shower Only)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Twin Room, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Superior Corner Twin Room, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Superior Twin Room, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the great public transport around SHIBUYA STREAM HOTEL. During your stay, you're just a quick walk from Shibuya Crossing. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, laundry facilities and a lift
  • Guests really like the accommodation for the overall comfort, spaciousness and cleanliness
  • 8 minutes by foot from Shibuya Crossing and a 4-minute drive from National Stadium

SHIBUYA STREAM HOTEL ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for SHIBUYA STREAM HOTEL

Everyone (1) Couples (1)
5 out of 5
Nice hotel, convenient and comfortable. Staff kind, polite and professional. Room comfortable and clean. Bedding was of good quality. Beautiful bathroom. The access to the hotel is very convenient and close to the station, but it can be complicated with luggage during rush hours. There are many restaurants close to the hotel.

Posted by on 16 Dec 2023

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Comment from Hotel Management

16 Dec 2023 by Shibuya Stream Excel Hotel Tokyu Reception

Thank you very much for choosing Shibuya Stream Excel Hotel.We are very pleased to read your kind words. We apologize for any inconvenience caused, and we will make every effort to provide you with a more satisfactory hotel stay.We sincerely look forward to welcoming you again.

4 out of 5
The hotel is very well located and is quite new. The standard room is nice, but rather small...

Posted by on 13 Sep 2019

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4 out of 5
Tolle Lage, Sehenswürdigkeiten, Restaurant, U-Bahn... Alles in der Nähe!

Posted by on 8 Jul 2019

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About the Shibuya Stream Excel Hotel Tokyu

Location 3-21-3, Shibuya, Tokyo, Tokyo 150-0002

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. SHIBUYA STREAM HOTEL also features a vending machine, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Tokyo hotel.

  • 177 guestrooms or units
  • 35 levels
  • Built in 2018
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Shinsen Station (1.5 km / 0.9 mi)
  • Metro station: Shibuya Station (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

SHIBUYA STREAM HOTEL offers 177 air-conditioned accommodations with complimentary slippers and a hairdryer. Flat-screen televisions come with pay-per-view films. Bathrooms include a shower and complimentary toiletries. This Tokyo hotel provides complimentary wired and wireless Internet access. Housekeeping is provided on a weekly basis.

  • Flat-screen television
  • Films for purchase
  • Fridge
  • Shower
  • Housekeeping (weekly)
  • Hairdryer
  • Slippers
  • Toiletries (free)
  • Sound-insulated rooms
  • Air conditioning
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 9:30 AM.

SHIBUYA STREAM HOTEL has a restaurant on site.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

The onsite parking garage operates between 6:50 AM and midnight daily, with last entrance at 11:30 PM. Entering or exiting is not available at all other times.

A scheduled power and outage will take place on May 13, 2024, from 11 AM-5 PM. All facilities that use power, including lifts, toilets, and hot water will not be available during this time.

A scheduled power outage will take place on May 27, 2024, from 12:30 AM-1 AM and 5 AM-6 AM. All facilities that use power, including lifts and hot water will not be available during this time.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Housekeeping service is provided once every 3 days.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Cash or credit card deposit required
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 5
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3300 per person
  • Self-parking fee: JPY 2800 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • STREAM EXCEL HOTEL TOKYU
  • SHIBUYA STREAM EXCEL TOKYU
  • STREAM EXCEL TOKYU
  • Shibuya Stream Excel Hotel Tokyu Tokyo
  • SHIBUYA STREAM HOTEL Hotel
  • SHIBUYA STREAM HOTEL Tokyo
  • SHIBUYA STREAM HOTEL Hotel Tokyo
  • Shibuya Stream Excel Hotel Tokyu

You should know

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.