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SHIBUYA STREAM HOTEL

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Photo gallery for SHIBUYA STREAM HOTEL

Lobby
Dining
Soundproofing, free WiFi, bed sheets, wheelchair access
Exterior
Soundproofing, free WiFi, bed sheets, wheelchair access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Bar

Explore the area

View in a map
3-21-3, Shibuya, Shibuya-ku, Tokyo, Tokyo, 150-0002
  • Place, Shibuya Sky
    ‪2 min walk‬
  • Place, Shibuya Scramble Square
    ‪2 min walk‬
  • Place, Shibuya Crossing
    ‪5 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪37 min drive‬

Room options

View all photos for Standard Semi Double Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Semi Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Double Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Double Room, Non Smoking

9.4 out of 10
Exceptional
(93 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Twin Room, Non Smoking

9.4 out of 10
Exceptional
(19 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Superior Twin Room, Non Smoking

9.8 out of 10
Exceptional
(9 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Corner Twin, Maxium 4 Beds, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Superior Corner Twin, Maxium 4 Beds, Non Smoking

9.4 out of 10
Exceptional
(26 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds, 1 Single Trundle Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Corner Twin Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Corner Twin Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Corner Twin Room, Maximum 4 Beds, City View, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Corner Twin Room, Maximum 4 Beds, City View, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds, 1 Single Trundle Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Stream Double Room, 1 King Bed, Non Smoking, City View

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Stream Double Room, 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Semi Double Room, Non Smoking (Shower Only)

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Semi Double Room, Non Smoking (Shower Only)

7.4 out of 10
Good
(16 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Semi Double Room (shower Booth Only)

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Semi Double Room (shower Booth Only)

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Twin Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Double Room, Non Smoking (Shower Only)

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Double Room, Non Smoking (Shower Only)

9.6 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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The price is €193
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About this property

SHIBUYA STREAM HOTEL

This hotel features a restaurant, a bar/lounge and self parking. WiFi in public areas is free. Other amenities include a microwave in a common area, dry cleaning and laundry facilities. Weekly housekeeping is available.
SHIBUYA STREAM HOTEL offers 177 air-conditioned accommodations with complimentary slippers and a hairdryer. Flat-screen televisions come with pay-per-view films.

Bathrooms include a shower and complimentary toiletries. This Tokyo hotel provides complimentary wired and wireless Internet access. Housekeeping is provided on a weekly basis.

Our customers tell us that they can't get enough of the helpful staff at SHIBUYA STREAM HOTEL. During your stay, you're just a quick walk from Shibuya Crossing. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, laundry facilities and a lift
  • Guests really like the accommodation for the overall comfort, spaciousness and cleanliness
  • 6 minutes by foot from Shibuya Crossing and a 4-minute drive from Tokyo Midtown
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The luxury SHIBUYA STREAM HOTEL also features a vending machine, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Tokyo hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 9:30 AM.
SHIBUYA STREAM HOTEL has a restaurant on site.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 2,800 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 3,500 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility

More

  • 35 floors
  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Pay films

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.
The onsite parking garage operates between 6:50 AM and midnight daily, with last entrance at 11:30 PM. Entering or exiting is not available at all other times.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3500 per person
  • Self-parking fee: JPY 2800 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Housekeeping service is provided once every 3 days.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

STREAM EXCEL HOTEL TOKYU
SHIBUYA STREAM EXCEL TOKYU
STREAM EXCEL TOKYU
Shibuya Stream Excel Hotel Tokyu Tokyo
SHIBUYA STREAM HOTEL Hotel
SHIBUYA STREAM HOTEL Tokyo
SHIBUYA STREAM HOTEL Hotel Tokyo
Shibuya Stream Excel Hotel Tokyu

SHIBUYA STREAM HOTEL Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 911 out of 1130 reviews
Rating 8 - Good. 160 out of 1130 reviews
Rating 6 - Okay. 35 out of 1130 reviews
Rating 4 - Poor. 8 out of 1130 reviews
Rating 2 - Terrible. 16 out of 1130 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities
Great staff, amazing location.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Doris

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and location!!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Train station and great food near by
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Sienna

Liked: Cleanliness, staff & service, amenities
The staff was so friendly, loved the amenities and how close the hotel was to Shibuya
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Arshpreet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 10 nights in Feb 2026
Verified

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities
Great location
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Chularatana

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Location is perfect
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities
We had a great & comfortable stay.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and the location doesn’t get much better in Shibuya.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Excellent helpful staff, great room.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Ngoc Anh

Liked: Cleanliness, amenities, property conditions & facilities
Love the hotel!!! The location was so convenient, right on the center of everything. The room, the staff and amenities were great!!! Everyone were very helpful and nice. I will definitely stay here again when we come back to Japan.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Hana

Liked: Cleanliness
Great location
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ruwanthi

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet, and convenient location
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kwun Ho

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, and staffs were great!
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness
Great stay! Great location
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities
Great location. Corner room was good size.
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Spacious room, comfortable bed and great location above Shibuya station. Will definitely be back.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Svetlana

Liked: Cleanliness, amenities, property conditions & facilities
Clean , location is amazing !!!
Stayed 8 nights in Dec 2025
Verified

8/10 Good

E

Liked: Cleanliness, staff & service
Clean room and very well located
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

GUSTAVO

Liked: Cleanliness, staff & service, amenities
Amazing location, integrated with the station on a cozy side of it, full of restaurants in the integrated area, also integrated with the Shibuya Scramble Square building. Very clean and well appointed rooms. Great breakfast and service.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, clean / comfortable rooms and excellent location
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Sandy

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room, friendly staff and most important of all - superb location!
Stayed 14 nights in Oct 2025
Verified

10/10 Excellent

Ali

Great hotel, great location
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Very Friendly staff, and very convenient location right beside the scramble. The rooms are modern and spacious. I would definitely stay here again.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tariq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. Friendly and helpful staff. Everything is walking distance and convenient.
Stayed 6 nights in Dec 2025