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Smile Hotel Tokyo Shinkoiwa

3.0 star property

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Photo gallery for Smile Hotel Tokyo Shinkoiwa

Breakfast buffet
Lobby
Lobby
Front of property
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
1-1-3 Higshi Shinkoiwa, Katsushika-ku, Tokyo, Tokyo, 124-0023
  • Place, Katsushika Symphony Hills Cultural Center
    ‪9 min drive‬
  • Place, Shunkaen Bonsai Museum
    ‪9 min drive‬
  • Place, Tokyo Skytree
    ‪15 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪58 min drive‬

Room options

View all photos for [Non-Smoking] Deluxe Double Room

Free WiFi

[Non-Smoking] Deluxe Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for [Non-Smoking] Double Room with Sofa

Free WiFi

[Non-Smoking] Double Room with Sofa

7.6 out of 10
Good
(8 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for [Non-Smoking] Semi-Double Room

Free WiFi

[Non-Smoking] Semi-Double Room

8.0 out of 10
Very good
(11 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Large Single Bed

View all photos for [Non-Smoking] Single Room

Free WiFi

[Non-Smoking] Single Room

8.2 out of 10
Very good
(42 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for [Smoking] Single Room

Free WiFi

[Smoking] Single Room

8.0 out of 10
Very good
(13 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for [Smoking] Semi-Double Room

Free WiFi

[Smoking] Semi-Double Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Large Single Bed

View all photos for [Smoking] Double Room with Sofa

Free WiFi

[Smoking] Double Room with Sofa

8.0 out of 10
Very good
(5 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

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About this property

Smile Hotel Tokyo Shinkoiwa

This hotel features a restaurant, a microwave in a common area and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk and a vending machine are on-site.
Smile Hotel Tokyo Shinkoiwa offers 232 accommodations with complimentary bathrobes and complimentary slippers. Televisions come with pay-per-view films.

Bathrooms include a combined bath/shower unit, toilets with an electronic bidet, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Housekeeping is provided on a daily basis.

Our customers tell us that they enjoy the helpful staff at Smile Hotel Tokyo Shinkoiwa. During your stay, you'll be close to Tokyo Skytree. Free WiFi in public areas, a restaurant and breakfast (surcharge) are available.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include laundry facilities, a lift and a vending machine
  • Guests speak favourably about the helpful staff and the proximity to public transport
  • 6 minutes by car from Tokyo Skytree and 8 minutes from Sensoji Temple
There's a restaurant on site. Public spaces have free WiFi. Smile Hotel Tokyo Shinkoiwa also features a vending machine, laundry facilities, and a lift.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Smile Hotel Tokyo Shinkoiwa has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 1,200 per person
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Pay films
  • TV with premium channels

Food and drink

  • Refrigerator

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1200 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Shinkoiwa Park Hotel Katsushika
Shinkoiwa Park Katsushika
Shinkoiwa Park
Shinkoiwa Park Hotel Japan/Tokyo - Katsushika
Shinkoiwa Park Hotel Tokyo
Shinkoiwa Park Tokyo
Shinkoiwa Park Hotel
Smile Tokyo Shinkoiwa Tokyo
Smile Hotel Tokyo Shinkoiwa Hotel
Smile Hotel Tokyo Shinkoiwa Tokyo
Smile Hotel Tokyo Shinkoiwa Hotel Tokyo

Smile Hotel Tokyo Shinkoiwa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 295 out of 827 reviews
Rating 8 - Good. 332 out of 827 reviews
Rating 6 - Okay. 151 out of 827 reviews
Rating 4 - Poor. 33 out of 827 reviews
Rating 2 - Terrible. 16 out of 827 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Fernan

Liked: Cleanliness, amenities, property conditions & facilities
Great location, helpful staff, good amenities, good room, and cost. Would recommend this place!
Stayed 10 nights in Jan 2026

10/10 Excellent

Carlos

Stayed 2 nights in Jan 2026

8/10 Good

Yasue

Travelled with partner
Liked: Cleanliness
nearby station & shops for reasonable rate
Stayed 2 nights in Jan 2026

8/10 Good

Yasue

Liked: Cleanliness
Close to station & stores
Stayed 3 nights in Jan 2026

10/10 Excellent

Bryce

Stayed 1 night in Dec 2025

10/10 Excellent

Amber

Stayed 3 nights in Dec 2025

10/10 Excellent

Matthew

Stayed 1 night in Nov 2025

8/10 Good

EMMETT

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very nice and the room was comfortable
Stayed 5 nights in Nov 2025

8/10 Good

Duncan

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice staff
Stayed 9 nights in Oct 2025

6/10 Okay

David

Travelled with group
Liked: Cleanliness, staff & service, amenities
The staff were polite and knowledgeable which is great. The only thing was my room half the lights wasn’t working.
Stayed 6 nights in Oct 2025

4/10 Poor

Aileen

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
During our stay we had 2 reservations, first room was alright, but a bit noisy outside. But the second room was covered in black mold and smelt bad, causing my partner to get sick. When asked to change rooms, they were unable to change due to limited vacancies but noted they would do a "mold cleaning". Upon returning the next day they noted we needed to switch rooms as the mold was too bad to clean. The hotel itself is very close to the station and had many food options around, but we would not recommend staying here due to the health risks present.
Moldy vent
Moldy shower curtain
Moldy walls in bathroom
Stayed 4 nights in Oct 2025

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Faxian

Liked: Cleanliness, staff & service, property conditions & facilities
Good value hotel!
Stayed 4 nights in Oct 2025

10/10 Excellent

dillon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best hotel ive every stayed at
Stayed 19 nights in Sep 2025

4/10 Poor

Robert

Travelled with family
Disliked: Staff & service
Location was good, near a train station. Staff was unhelpful with problems and relied on google translate to communicate. They explained that
Stayed 4 nights in Oct 2025

10/10 Excellent

Asmamaw Baye

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Hannah

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
AC very cold. Close to the station just very dirty inside.
Stayed 5 nights in Sep 2025

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time in Japan and my stay at this hotel made my experience very smooth. It was close to the train station which was very convient. It is literally across the street from a 7/11 and other convenient stores incase I needed anything. The man who checked me in spoke very good English and explained the housekeeping policy. Pretty much everything is just like a hotel here in the US with its own Japanese influence. Highly recommended for those looking for a budget friendly, but comfortable choice. It was just me, but having a partner would have been doable. The bed/room is on the smaller side when compared to what you see in the US as with most things you find in Japan. But I dont pack a lot and dont spend a lot of time at the hotel except to rest/sleep. The room had a small fridge, a great bath/shower and plenty of plugs (2 pronge). No safe, so bring locks for anything you leave in the room while you are out.
Stayed 7 nights in Sep 2025

10/10 Excellent

NAIM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the property and the area. There’s a lot of things to see around it.
Stayed 7 nights in Sep 2025

10/10 Excellent

Kathryn

Stayed 5 nights in Sep 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible value. Very convenient location- train station 1 minute away. Incredible selection of restaurants, grocery stores, bakeries and shops in the area. Hotel is in great condition given its age. Room decor and furniture is dated, but very well maintained. Highly recommend.
Stayed 15 nights in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really helpful and understanding when I made mistakes
Stayed 9 nights in Aug 2025

8/10 Good

Carson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

8/10 Good

Terrant

Liked: Cleanliness, staff & service, property conditions & facilities
The property was what youbexpect from a business hotel, clean but basic very close to public transports and concenience stores. The area around the hotel is quiet but there are options for shopping and dining. The hotel staff were always happy and friendly and always willing to help if you had questions. And the breaskfast had a large selection of very tasty local food whoch i found very enjoyable
Stayed 9 nights in Jul 2025