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Sotetsu Grand Fresa Tokyo - Bay Ariake

3.5 star property

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Premium bedding, down duvets, desk, blackout curtains
Lift
Premium Exective Suite Room 2beds - Non-Smoking | View from room
Property entrance
Front of property – evening/night

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
3-6-6 Ariake, Koto-ku, Tokyo, Tokyo-to, 135-0063
  • Place, Tokyo Big Sight
    ‪3 min walk‬
  • Place, Tokyo Garden Theater
    ‪8 min walk‬
  • Place, Ariake Garden
    ‪9 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪27 min drive‬

Room options

View all photos for Standard Single Room - Smoking

Premium bedding, down duvets, desk, blackout curtains

Standard Single Room - Smoking

8.8 out of 10
Excellent
(15 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room - Non-Smoking

Premium bedding, down duvets, desk, blackout curtains

Standard Single Room - Non-Smoking

9.0 out of 10
Wonderful
(44 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room - Smoking

Premium bedding, down duvets, desk, blackout curtains

Standard Double Room - Smoking

8.8 out of 10
Excellent
(8 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room - Non-Smoking

Premium bedding, down duvets, desk, blackout curtains

Standard Double Room - Non-Smoking

8.4 out of 10
Very good
(41 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room - Smoking

View from room

Deluxe Double Room - Smoking

  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room - Non-Smoking

View from room

Deluxe Double Room - Non-Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Economy Twin Room - Smoking

View from room

Economy Twin Room - Smoking

  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Economy Twin Room - Non-Smoking

View from room

Economy Twin Room - Non-Smoking

8.2 out of 10
Very good
(20 reviews)
  • 17 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Twin Room - Smoking

Premium bedding, down duvets, desk, blackout curtains

Standard Twin Room - Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Standard Twin Room - Non-Smoking

Premium bedding, down duvets, desk, blackout curtains

Standard Twin Room - Non-Smoking

9.0 out of 10
Wonderful
(17 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Economy Trundle Twin Room - Non-Smoking

Economy Trundle Twin Room - Non-Smoking | Premium bedding, down duvets, desk, blackout curtains

Economy Trundle Twin Room - Non-Smoking

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Twin Room - Smoking

Premium bedding, down duvets, desk, blackout curtains

Superior Twin Room - Smoking

  • 32 sq m
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Superior Twin Room - Non-Smoking

Premium bedding, down duvets, desk, blackout curtains

Superior Twin Room - Non-Smoking

9.6 out of 10
Exceptional
(10 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Deluxe Twin Room - Non-Smoking

View from room

Deluxe Twin Room - Non-Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Premium Single Room - Non-Smoking

View from room

Premium Single Room - Non-Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Room - Non-Smoking

View from room

Premium Double Room - Non-Smoking

9.2 out of 10
Wonderful
(11 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Bayside Single Room - Non-Smoking

Premium bedding, down duvets, desk, blackout curtains

Premium Bayside Single Room - Non-Smoking

8.8 out of 10
Excellent
(9 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Bayside Double Room - Non-Smoking

Premium bedding, down duvets, desk, blackout curtains

Premium Bayside Double Room - Non-Smoking

8.0 out of 10
Very good
(22 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Standard Suite Room 2beds - Non-Smoking

Premium Standard Suite Room 2beds - Non-Smoking | Premium bedding, down duvets, desk, blackout curtains

Premium Standard Suite Room 2beds - Non-Smoking

7.8 out of 10
Good
(6 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Premium Deluxe Suite Room 2beds - Non-Smoking

Premium bedding, down duvets, desk, blackout curtains

Premium Deluxe Suite Room 2beds - Non-Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Premium Exective Suite Room 2beds - Non-Smoking

Premium Exective Suite Room 2beds - Non-Smoking | Premium bedding, down duvets, desk, blackout curtains

Premium Exective Suite Room 2beds - Non-Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Moderate Twin Room Non-smoking

Premium bedding, down duvets, desk, blackout curtains

Moderate Twin Room Non-smoking

  • Sleeps 2

View all photos for Moderate Triple Room

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Moderate Triple Room

  • Sleeps 3

View all photos for Standard Twin Room

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Standard Twin Room

  • Sleeps 2

View all photos for Standard Double Room-Non-Smoking

Premium bedding, down duvets, desk, blackout curtains

Standard Double Room-Non-Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Standard Double Room-Smoking

Premium bedding, down duvets, desk, blackout curtains

Standard Double Room-Smoking

  • Sleeps 2

View all photos for Standard Twin Room-Non-Smoking

Premium bedding, down duvets, desk, blackout curtains

Standard Twin Room-Non-Smoking

  • Sleeps 2

View all photos for Standard Twin Room-Smoking

Premium bedding, down duvets, desk, blackout curtains

Standard Twin Room-Smoking

  • Sleeps 2

View all photos for Superior Twin Room-Non-Smoking

Premium bedding, down duvets, desk, blackout curtains

Superior Twin Room-Non-Smoking

  • Sleeps 3

View all photos for Superior Twin Room-Smoking

Premium bedding, down duvets, desk, blackout curtains

Superior Twin Room-Smoking

  • Sleeps 3

View all photos for Economy Twin Room-Non-Smoking

Premium bedding, down duvets, desk, blackout curtains

Economy Twin Room-Non-Smoking

  • Sleeps 2

View all photos for Economy Twin Room-Smoking

Premium bedding, down duvets, desk, blackout curtains

Economy Twin Room-Smoking

  • Sleeps 2

View all photos for Universal Single Room-Non-Smoking

Premium bedding, down duvets, desk, blackout curtains

Universal Single Room-Non-Smoking

  • Sleeps 1

View all photos for Universal Single Room-Smoking

Premium bedding, down duvets, desk, blackout curtains

Universal Single Room-Smoking

  • Sleeps 1

View all photos for Universal Twin Room-Non-Smoking

Premium bedding, down duvets, desk, blackout curtains

Universal Twin Room-Non-Smoking

  • Sleeps 2

View all photos for Universal Twin Room-Smoking

Premium bedding, down duvets, desk, blackout curtains

Universal Twin Room-Smoking

  • Sleeps 2

View all photos for Deluxe Suite-Non-Smoking

Premium bedding, down duvets, desk, blackout curtains

Deluxe Suite-Non-Smoking

  • Sleeps 3

View all photos for Standard Suite-Non-Smoking

Premium bedding, down duvets, desk, blackout curtains

Standard Suite-Non-Smoking

  • Sleeps 2

View all photos for Deluxe Double Room-Non-Smoking

Premium bedding, down duvets, desk, blackout curtains

Deluxe Double Room-Non-Smoking

  • Sleeps 2

View all photos for Deluxe Double Room-Smoking

Premium bedding, down duvets, desk, blackout curtains

Deluxe Double Room-Smoking

  • Sleeps 2

View all photos for Deluxe Twin Room-Non-Smoking

Premium bedding, down duvets, desk, blackout curtains

Deluxe Twin Room-Non-Smoking

  • Sleeps 2

View all photos for Exective Suite-Non-Smoking

Premium bedding, down duvets, desk, blackout curtains

Exective Suite-Non-Smoking

  • Sleeps 2

View all photos for Premium Double Room-Non-Smoking

Premium bedding, down duvets, desk, blackout curtains

Premium Double Room-Non-Smoking

  • Sleeps 2

View all photos for Premium Bay Side Double Room-Non-Smoking

Premium bedding, down duvets, desk, blackout curtains

Premium Bay Side Double Room-Non-Smoking

  • Sleeps 2

View all photos for Deluxe Twin Room With Sofa Bed-Non-Smoking

Premium bedding, down duvets, desk, blackout curtains

Deluxe Twin Room With Sofa Bed-Non-Smoking

  • Sleeps 3

View all photos for Deluxe Twin Room With Sofa Bed And Extra Bed-Non-Smoking

Premium bedding, down duvets, desk, blackout curtains

Deluxe Twin Room With Sofa Bed And Extra Bed-Non-Smoking

  • Sleeps 4

View all photos for Economy Trundle Twin Room-Non-Smoking

Premium bedding, down duvets, desk, blackout curtains

Economy Trundle Twin Room-Non-Smoking

  • Sleeps 3

View all photos for Standard Double Room

Premium bedding, down duvets, desk, blackout curtains

Standard Double Room

  • Sleeps 2

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About this property

Sotetsu Grand Fresa Tokyo - Bay Ariake

Along with a restaurant, this hotel has a coffee shop/cafe and self parking. Free WiFi in public areas and a free theme park shuttle are also provided. Other amenities include conference space, dry cleaning and laundry facilities.
Sotetsu Grand Fresa Tokyo - Bay Ariake offers 912 air-conditioned accommodations with complimentary slippers and a hairdryer. Beds feature down duvets and premium bedding. Guests can surf the web using complimentary wired and wireless Internet access.

Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets and complimentary toiletries. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

Our customers tell us that they can't get enough of the helpful staff at Sotetsu Grand Fresa Tokyo - Bay Ariake. During your stay, you'll be within walking distance of Tokyo Big Sight. Features include free WiFi in public areas and a free theme park shuttle, plus a restaurant.
  • Free WiFi and wired Internet
  • Dining options include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and limo or town car service
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Tokyo Big Sight and Tokyo Bay
  • Free theme park shuttle service
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi and wired Internet. 2 meeting rooms and limo/town car service are available. Event space at this hotel measures 3800 square feet (353 square metres) and includes conference space. A vending machine, multilingual staff, and laundry facilities are also featured at Sotetsu Grand Fresa Tokyo - Bay Ariake. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Tokyo hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
創菜Patio – This restaurant only serves breakfast.
バニヤンツリーカフェ – This café specialises in Asian cuisine and serves lunch and light fare. Open selected days.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free theme park shuttle
  • Limo/town car service
  • Parking on site (JPY 2,000 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,420 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • バニヤンツリーカフェ
  • 創菜Patio

Family friendly

  • Free theme park shuttle
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 3,800 square feet of conference space

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Hand-held showerhead
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 20 floors
  • Banquet hall
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • HDTV with cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 15

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The name on the passport presented at check-in must match the name on the reservation.
Guests must be at least 20 years to stay in a smoking room.
This property's breakfast is served from 6:45-10:30 AM.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2420 per person
  • Self-parking fee: JPY 2000 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ariake Hotel
Ariake Sunroute
Ariake Sunroute Hotel
Hotel Ariake
Hotel Sunroute Ariake
Hotel Sunroute Ariake Tokyo
Sunroute Ariake
Sunroute Ariake Hotel
Sunroute Ariake Tokyo
Sunroute Hotel Ariake
Hotel Sunroute Ariake Tokyo, Japan
Hotel Sunroute
Sunroute

Sotetsu Grand Fresa Tokyo - Bay Ariake Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 777 out of 1468 reviews
Rating 8 - Good. 445 out of 1468 reviews
Rating 6 - Okay. 175 out of 1468 reviews
Rating 4 - Poor. 49 out of 1468 reviews
Rating 2 - Terrible. 22 out of 1468 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities
Room very nice staff very helpful
Stayed 3 nights in Nov 2025

6/10 Okay

Yuka, Brooklyn

Travelled with family
Liked: Staff & service, amenities
Old hotel, although looks good from outside. The room is dark, and all dusty behind the furnitures. Mattresses are old and extremely soft...it is a business hotel essentially. Location is great, and people are friendly.
Stayed 1 night in Nov 2025

10/10 Excellent

Yaritza

Stayed 10 nights in Nov 2025

8/10 Good

glenn andrew

Liked: Cleanliness, staff & service, amenities
Food good. Close to transport
Stayed 12 nights in Nov 2025

6/10 Okay

James

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Better AC, An English Translator in every Shift.
View from Room 1712
Stayed 6 nights in Nov 2025

10/10 Excellent

Arif

Stayed 4 nights in Oct 2025

8/10 Good

Terry, Redmond

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Hotel is a little dated but efficient self check in and convenient with convenience store and lots of amenities that can be grabbed in the lobby and on each floor. Appreciate having self service laundry on many floors.
Stayed 2 nights in Nov 2025

8/10 Good

Joey

Stayed 1 night in Nov 2025

10/10 Excellent

Santa

Stayed 1 night in Nov 2025

8/10 Good

Trung

Liked: Cleanliness, property conditions & facilities, room comfort
Clean room
Stayed 4 nights in Nov 2025

8/10 Good

Kathleen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, spacious rooms
Stayed 2 nights in Nov 2025

10/10 Excellent

Anamul

Liked: Cleanliness, staff & service, amenities
Most of them
Stayed 2 nights in Oct 2025

10/10 Excellent

Gio

Stayed 3 nights in Oct 2025

10/10 Excellent

Anamul

Business traveller
Liked: Cleanliness, staff & service, amenities
Everything
Stayed 2 nights in Oct 2025

10/10 Excellent

Anamul

Business traveller
Liked: Cleanliness, staff & service, amenities
All good
Stayed 2 nights in Oct 2025

4/10 Poor

Jane

Disliked: Cleanliness, amenities
We paid for a Premium Bayside Room with 2 twin beds. They said they don’t have any with 2 beds, only 1 double bed. If we wanted bayside with 2 twins we would have to pay an additional $90! They gave us a regular room with 2 beds on 9th floor. Very disappointing. Overlooking buildings. Rooms have a weird smell and are very small. Bathroom is smaller than cruise ship bathrooms. Bath towels are thread bare and hardly enough to dry a 124lb body! No safe in the room. Toilet paper is so thin it just breaks.
Stayed 1 night in Oct 2025

10/10 Excellent

Porze

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean, great for our family of 4!
Stayed 6 nights in Oct 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was extremely helpful & responsive. The airport limousine service was convenient.
Stayed 1 night in Oct 2025

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay close to train lines and shopping. Free shuttle to Disney. Bus pick up at property to airport.
Stayed 1 night in Oct 2025

8/10 Good

won suk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 4 nights in Oct 2025

2/10 Terrible

Sarah

Stayed 3 nights in Oct 2025

10/10 Excellent

Lawrence

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in the Tokyo Bay area. The staff was supper helpful and the room was clean.
Stayed 2 nights in Sep 2025

10/10 Excellent

Lilia

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Friendly staff! Free shuttle to Disney land and sea (need to book ahead of time). Great amenities bar!
Stayed 2 nights in Oct 2025

6/10 Okay

Jorge Luis

Travelled with partner
Liked: Cleanliness, amenities
I was not satisfied with the room space at all . I’m 6 1” and I barely fit in the bed with my wife
Stayed 13 nights in Oct 2025

8/10 Good

Hong Hwa Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025