Sotetsu Grand Fresa Tokyo - Bay Ariake

3.5 star property

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Photo gallery for Sotetsu Grand Fresa Tokyo - Bay Ariake

Relax in comfort with a large bed and sofa, perfect for taking in the city view.
Relax in a spacious room with a large bed, sofa, and city view.
Stylish hallway with polished floors and modern elevators leading to a central area with a potted plant.
Welcome to our lobby, featuring a long reception desk, comfortable seating area, and a stylish coffee table.
Enjoy a city view from the comfort of this hotel room, featuring a flat-screen TV, desk, and chair.

Popular amenities

  • Housekeeping
  • Room service
  • Free WiFi
  • Air conditioning

Explore the area

Map
3-6-6 Ariake, Koto-ku, Tokyo, Tokyo-to, 135-0063
  • Tokyo Big Sight
    ‪3 min walk‬
  • Ariake Garden
    ‪9 min walk‬
  • Toyosu Market
    ‪2 min drive‬
  • Tokyo (HND-Haneda)
    ‪13 min drive‬

Room options

Premium Single Room - Non-Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Twin Room - Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Sofa Bed

Premium Bayside Single Room - Non-Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Premium Double Room - Non-Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Twin Room - Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Large Single Beds

Economy Twin Room - Non-Smoking

8.2 out of 10
Very good
(15 reviews)
  • 17 sq m
  • Sleeps 4
  • 2 Single Beds

Economy Twin Room - Smoking

  • 17 sq m
  • Sleeps 4
  • 2 Single Beds

Deluxe Double Room - Non-Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

Superior Twin Room - Non-Smoking

9.6 out of 10
Exceptional
(9 reviews)
  • 32 sq m
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Sofa Bed

Superior Twin Room - Smoking

  • 32 sq m
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Sofa Bed

Economy Trundle Twin Room - Non-Smoking

  • 25 sq m
  • Sleeps 4
  • 2 Single Beds

Standard Twin Room - Non-Smoking

8.8 out of 10
Excellent
(11 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Large Single Beds

Standard Double Room - Non-Smoking

8.4 out of 10
Very good
(29 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Double Room - Smoking

8.8 out of 10
Excellent
(8 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Single Room - Non-Smoking

9.4 out of 10
Exceptional
(29 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room - Smoking

  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

Standard Single Room - Smoking

9.0 out of 10
Wonderful
(14 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Premium Standard Suite Room 2beds - Non-Smoking

8.4 out of 10
Very good
(5 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Single Beds

Premium Bayside Double Room - Non-Smoking

7.8 out of 10
Good
(18 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed

Premium Exective Suite Room 2beds - Non-Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • Sleeps 4
  • 2 Single Beds

Premium Deluxe Suite Room 2beds - Non-Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 41 sq m
  • Sleeps 4
  • 2 Single Beds

Standard Twin Room-Smoking

  • Sleeps 2
  • 2 Double Beds

Moderate Twin Room Non-smoking

  • Sleeps 2
  • 2 Single Beds

Deluxe Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Double Beds

Exective Suite-Non-Smoking

  • Sleeps 2
  • 2 Single Beds

Moderate Triple Room

  • Sleeps 3
  • 3 Single Beds

Standard Double Room-Smoking

  • Sleeps 2
  • 1 Double Bed

Standard Suite-Non-Smoking

  • Sleeps 2
  • 2 Single Beds

Economy Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Single Beds

Deluxe Double Room-Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

Premium Double Room-Non-Smoking

  • Sleeps 2
  • 1 Double Bed

Standard Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Double Beds

Deluxe Twin Room With Sofa Bed And Extra Bed-Non-Smoking

  • Sleeps 4
  • 1 Single Sofa Bed, 2 Double Beds and 1 Single Bed

Deluxe Double Room-Smoking

  • Sleeps 2
  • 1 Queen Bed

Superior Twin Room-Smoking

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Double Beds

Universal Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Single Beds

Deluxe Suite-Non-Smoking

  • Sleeps 3
  • 2 Single Beds

Superior Twin Room-Non-Smoking

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Double Beds

Economy Twin Room-Smoking

  • Sleeps 2
  • 2 Single Beds

Economy Trundle Twin Room-Non-Smoking

  • Sleeps 3
  • 2 Single Beds

Universal Single Room-Smoking

  • Sleeps 1
  • 1 Single Bed

Standard Twin Room

  • Sleeps 2
  • 2 Double Beds

Standard Double Room-Non-Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

Universal Single Room-Non-Smoking

  • Sleeps 1
  • 1 Single Bed

Premium Bay Side Double Room-Non-Smoking

  • Sleeps 2
  • 1 Double Bed

Universal Twin Room-Smoking

  • Sleeps 2
  • 2 Single Beds

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Deluxe Twin Room With Sofa Bed-Non-Smoking

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Double Beds

Similar properties

About this property

Sotetsu Grand Fresa Tokyo - Bay Ariake

Hotel with free theme park shuttle, near Tokyo Bay
Along with a restaurant, this hotel has a coffee shop/cafe and self parking. Free WiFi in public areas and a free theme park shuttle are also provided. Other amenities include conference space, dry cleaning and laundry facilities.
Sotetsu Grand Fresa Tokyo - Bay Ariake offers 912 air-conditioned accommodations with complimentary slippers and a hairdryer. Beds feature down duvets and premium bedding. Guests can surf the web using complimentary wired and wireless Internet access.

Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets and complimentary toiletries. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

Our customers tell us that they can't get enough of the helpful staff at Sotetsu Grand Fresa Tokyo - Bay Ariake. During your stay, you'll be within walking distance of Tokyo Big Sight. Features include free WiFi in public areas and a free theme park shuttle, plus a restaurant.
  • Free WiFi and wired Internet
  • Dining options include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and limo or town car service
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Tokyo Big Sight and Tokyo Bay
  • Free theme park shuttle service
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi and wired Internet. 2 meeting rooms and limo/town car service are available. Event space at this hotel measures 3800 square feet (353 square metres) and includes conference space. A vending machine, multilingual staff, and laundry facilities are also featured at Sotetsu Grand Fresa Tokyo - Bay Ariake. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Tokyo hotel.

For a fee, guests can enjoy a buffet breakfast daily.
創菜Patio – This restaurant only serves breakfast.
バニヤンツリーカフェ – This café specialises in Asian cuisine and serves lunch and light fare. Open selected days.
Room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free theme park shuttle
  • Limo/town car service
  • Parking on site (JPY 2,000 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: JPY 2,090 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • バニヤンツリーカフェ
  • 創菜Patio

Family friendly

  • Free theme park shuttle
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 3,800 square feet of conference space

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Hand-held showerhead
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 20 floors
  • Banquet hall
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • HDTV with cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 15

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The name on the passport presented at check-in must match the name on the reservation.
Guests must be at least 20 years to stay in a smoking room.
This property's breakfast is served from 6:45-10:30 AM.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2090 per person
  • Self-parking fee: JPY 2000 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ariake Hotel
Ariake Sunroute
Ariake Sunroute Hotel
Hotel Ariake
Hotel Sunroute Ariake
Hotel Sunroute Ariake Tokyo
Sunroute Ariake
Sunroute Ariake Hotel
Sunroute Ariake Tokyo
Sunroute Hotel Ariake
Hotel Sunroute Ariake Tokyo, Japan
Hotel Sunroute
Sunroute

Sotetsu Grand Fresa Tokyo - Bay Ariake Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 707 out of 1309 reviews
Rating 8 - Good. 393 out of 1309 reviews
Rating 6 - Okay. 144 out of 1309 reviews
Rating 4 - Poor. 45 out of 1309 reviews
Rating 2 - Terrible. 20 out of 1309 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Ethan

Stayed 4 nights in Apr 2025

10/10 Excellent

Des'ree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed all the amenities and the relaxations vacation. I will definitely come back next time!
Stayed 5 nights in Apr 2025

10/10 Excellent

Harold, Crawley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here with my family of about 12 and we completely enjoyed our stay. From the convenience of: being able to hire a cab at the reception with the click of a button, or even the free shuttle service to and fro the hotel, or the 24/7 convenience store on the second floor of the hotel which made our 2am snacking fun. The Ariake area the hotel is situated in is also very family-oriented, so it's very clean, quiet, has lots of sights, places to eat and isn't massively affected by the current tourist boom Definitely recommend the hotel
Stayed 16 nights in Apr 2025

8/10 Good

Vijay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good option in Tokyo Bay Area. Walkable from Tokyo Big Sight station.
Stayed 1 night in Apr 2025

10/10 Excellent

Raelyne

Stayed 2 nights in Apr 2025

8/10 Good

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is close to a train station and a mall with good options, clean, friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities

No está mal

La ubicación no es la mejor. Pero la zona es linda y tiene muy cerca la estación de metro. Es un típico hotel MUY grande, con un servicio correcto y funcional. Poco personalizado. Check in y out súper rápido La habitación es pequeña, (normal en Tokio) , está bien. Pero no es linda. El baño está muy bien. Pero las toallas son demasiado finitas. Hay muchos productos de cortesía, como té, café, cremas, cepillos de dientes, de pelo, etc etc. En conclusión. No está mal. Tampoco es para recomendar específicamente.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kevin

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Apr 2025

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel near to bay

Modern, clean and value for money. Hotel located in nice environment although it is a little away from downtown
Stayed 1 night in Apr 2025

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff! Loved my stay!
Stayed 1 night in Apr 2025

10/10 Excellent

Kaden

Stayed 1 night in Apr 2025

10/10 Excellent

Langeda

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 2 nights in Apr 2025

8/10 Good

Ping, Gresham

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Raul

Stayed 3 nights in Apr 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying in a hotel in Japan and it was beautiful. The atmosphere and it was clean. Would Defintely stay again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Large room with a large fridge and microwave. Highly recommend!
Stayed 2 nights in Mar 2025

8/10 Good

Charlie, Muang Bang Phli

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close proximity to metro as well as Big Sight. Convenient for travel.
Stayed 3 nights in Apr 2025

6/10 Okay

Georgia

Liked: Staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Tatiana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was close to Tokyo Disneyland :)
Stayed 3 nights in Apr 2025

8/10 Good

Anne M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay - price and location

We enjoyed our stay here. The staff was helpful, the rooms were clean. The only draw backs were the temperature in the rooms cannot be controlled by your control in the room. It’s the same temperature in the whole hotel, so even though our room was too warm, we couldn’t adjust it. They have fans you can borrow, but it wasn’t enough. Also there’s no access to the balcony anymore. Something to do with the local police restricting access. We booked rooms with balconies because we wanted to have that option, so that was frustrating. But otherwise, this hotel was great. In the premium rooms with a clothes washer, the units are actually washer & dryer, so that was nice. But it does take a long time to wash & dry. I put like 10 pieces of clothing in and it took 5 hours and still wasn’t dry in the end. But the front desk provides detergent for you. We also used the luggage delivery service through the front desk. They filled out the forms for us and we paid them and our luggage was delivered to our Osaka hotel the next day. They also helped us order pizza one night. And the airport limo bus was a huge perk. We didn’t use the Disney bus because you have to book in advance and we needed to be there earlier than the first bus and weren’t sure when we’d leave, so it didn’t make sense for us. Was also a great location — 5 minute walk to 2 different train stations with a Lawson in the building and 7-11 across the courtyard. We would definitely stay here again.
Olympic Cauldron
Near Tokyo Big Sight
7-11 close by
View from 18th floor
Stayed 9 nights in Mar 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay at before our cruise from the Tokyo international cruise port. We also loved that we could take the airport limousine bus from Narita Terminal 1 to the hotel as this is one of the stops for the bus. We loved the breakfast buffet that was included with our room. Lots of variety and the items changed on our 2nd day so that we got the opportunity to try out some new breakfast items. Would definitely book again when we are cruising out of the Tokyo Port.

2/10 Terrible

Eli

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
.
Stayed 3 nights in Mar 2025