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JR WEST GROUP VIA INN SHINJUKU

3.0 star property

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Photo gallery for JR WEST GROUP VIA INN SHINJUKU

Welcome to our lobby, featuring a reception desk, comfortable seating area, and staircase to the upper floors.
Relax in a stylish room with a comfortable bed, flat-screen TV, and convenient bedside table.
Fresh, seasonal ingredients come together in a variety of colorful salads.
Welcome to Via Inn Shinju, featuring a sleek glass and wood exterior with a modern entrance and lush greenery.
Enjoy a refreshing bath in the bathroom, featuring a toilet, separate bathtub, and showerhead.

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
5-11-16 Shinjuku, Tokyo, Tokyo, 160-0022
  • Shinjuku Gyoen National Garden
    ‪9 min walk‬
  • Waseda University
    ‪4 min drive‬
  • Meiji Jingu Shrine
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪20 min drive‬

Room options

View all photos for Single Room, Non Smoking

1 bedroom, desk, laptop workspace, blackout curtains

Single Room, Non Smoking

9.2 out of 10
Wonderful
(45 reviews)
  • 12.7 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Corner Twin, Non-Smoking

Corner Twin, Non-Smoking | 1 bedroom, desk, laptop workspace, blackout curtains

Corner Twin, Non-Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 18.4 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Hollywood Twin, Non-Smoking

Hollywood Twin, Non-Smoking | 1 bedroom, desk, laptop workspace, blackout curtains

Hollywood Twin, Non-Smoking

8.4 out of 10
Very good
(8 reviews)
  • 14.8 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Via Inn Single Room(1 person), Non Smoking

1 bedroom, desk, laptop workspace, blackout curtains

Via Inn Single Room(1 person), Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 12.7 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Via Inn Single Room(2 person), Non Smoking

1 bedroom, desk, laptop workspace, blackout curtains

Via Inn Single Room(2 person), Non Smoking

9.0 out of 10
Wonderful
(28 reviews)
  • 12.7 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

JR WEST GROUP VIA INN SHINJUKU

Hotel with a 24-hour front desk, near Waseda University
A microwave in a common area, laundry facilities and a 24-hour front desk are available at this hotel.
JR WEST GROUP VIA INN SHINJUKU offers 226 accommodations with complimentary slippers and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, toilets with an electronic bidet and complimentary toiletries.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at JR WEST GROUP VIA INN SHINJUKU. During your stay, you're just a quick walk from Isetan Department Store Shinjuku. Enjoy features like breakfast (surcharge) and laundry facilities.
  • Free WiFi and wired Internet
  • Buffet breakfast served daily for a fee
  • Amenities include laundry facilities, a lift and a shared microwave
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 12 minutes by foot from Shinjuku Gyoen National Garden and a 3-minute drive from Tokyo Metropolitan Government Building
JR WEST GROUP VIA INN SHINJUKU offers its guests laundry facilities, a lift, and a microwave in a common area. The front desk is open around the clock.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,760 for adults and JPY 1,760 for children

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave

Guest services

  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests must be at least 20 years to stay in a smoking room.
Guests booked in Breakfast rate plans receive breakfast for guests age 12 and older. Breakfast is not included for children under 12 sharing existing bedding with their parent.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1760 for adults and from JPY 1760 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Via Inn Shinjuku
JR WEST GROUP VIA INN SHINJUKU Hotel
JR WEST GROUP VIA INN SHINJUKU Tokyo
JR WEST GROUP VIA INN SHINJUKU Hotel Tokyo

JR WEST GROUP VIA INN SHINJUKU Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 630 out of 1012 reviews
Rating 8 - Good. 277 out of 1012 reviews
Rating 6 - Okay. 82 out of 1012 reviews
Rating 4 - Poor. 15 out of 1012 reviews
Rating 2 - Terrible. 8 out of 1012 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is like brand new and all the staff were courteous, polite, and friendly.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sebastian

Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice.. just east of kabukico so a bit more quiet but still close to everything
Stayed 5 nights in Apr 2025

10/10 Excellent

RAY CECIL LUCERO

Stayed 1 night in Apr 2025

10/10 Excellent

Melissa

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but good! Very central staff were nice
Stayed 5 nights in Apr 2025

10/10 Excellent

Anakaren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Lovely and helpful staff. Great location.
Stayed 1 night in Apr 2025

8/10 Good

ANDRAE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, lovely staff, would definitely recommend.
Stayed 7 nights in Mar 2025

10/10 Excellent

Yew Hon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Via Inn Shinjuku

Great location. Surrounding have convenient stores like Lawson, Family Mart & 7eleven. The Metro station in walking distance. Will stay again if go Tokyo Shinjuku.
Stayed 4 nights in Apr 2025

10/10 Excellent

Brian, Brooklyn

Liked: Cleanliness, property conditions & facilities
Nice clean affordable. Right near Kabukicho and Nichole.
Stayed 3 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is small but clean, friendly staffs. Near Shinjuku station, 3D cat billboard, godzilla head and the nightlife, a lot of restaurants and shopping stores. All within 10 minutes walking distance. Bus stop nearby to go to Shibuya scramble crossing
Stayed 3 nights in Apr 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Nur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

briony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Very clean facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Jordan

Liked: Cleanliness, staff & service
Great location, but the area just outside the hotel is somewhat unkempt. The staff are friendly and helpful
Stayed 5 nights in Apr 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
(American) This hotel is boutique style. Very mindful of the things a traveler will need so they provide access to toiletries 24/7. English speaking staff made it a smooth check-in. Breakfast was really good, so good that you may not need to eat until dinner time 😂. 9 minute walk to train station and next door to convenient store.Id stay at this hotel again and recommend for your stay.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jonathan

Liked: Staff & service, amenities, property conditions & facilities
Great option for Shinjuku. Nearby the action, spotless, comfortable bed. Small room, but everything is near to hand. Fridge. Hair dryer. Kettle. Good value. Thank you. Grateful.
Stayed 1 night in Apr 2025

10/10 Excellent

Parmesh

Liked: Cleanliness, property conditions & facilities, room comfort
Great stay, location great too. Clean new and comfortable rooms. Great staff
Stayed 2 nights in Apr 2025

10/10 Excellent

Cinthia, annandale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extra helpful and polite. They storage my luggage a day before my check in which I'm really grateful for.
Stayed 1 night in Mar 2025

10/10 Excellent

Isako, Berkeley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located, small but clean, professional staff, minimum but good quality amenities
Stayed 4 nights in Mar 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent stay at VIA INN Shinjuku! The room was spotless, comfortable, and well-equipped. The food was delicious, offering a great variety of options. One of the standout features was the laundry facilities, which were convenient and well-maintained. The location was also great, making it easy to explore Tokyo. Highly recommend this hotel for anyone looking for a comfortable and hassle-free stay!
Stayed 3 nights in Mar 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Functional modern single room

Single room was modern and very functional for one person. Only downside was the single hard pillow although I never got around to asking reception for another pillow if available so that was on me. The staff spoke English and were very helpful. Breakfast was ok, not sure if scrambled egg was real but bread rolls nice and fresh.
Stayed 4 nights in Mar 2025

10/10 Excellent

Nathan

Stayed 3 nights in Mar 2025

8/10 Good

Danny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right in center of everything.
Stayed 2 nights in Mar 2025

8/10 Good

Gary, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, staff were great
Stayed 7 nights in Mar 2025