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Hotel Santa Isabel

2.0 star property

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Photo gallery for Hotel Santa Isabel

Terrace/patio
Interior
Interior
Front of property
Double Room, City View | View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Calle Santa Isabel, 24, Toledo, Toledo, 45002
  • Place, Toledo City Hall
    ‪2 min walk‬
  • Place, Toledo Cathedral
    ‪3 min walk‬
  • Place, Plaza de Zocodover
    ‪6 min walk‬

Room options

View all photos for Double or Twin Room

Desk, free WiFi, bed sheets

Double or Twin Room

9.2 out of 10
Wonderful
(28 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Large Single Beds

View all photos for Double Room, City View

Balcony

Double Room, City View

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 17 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Superior Double Room

Superior Double Room | Desk, free WiFi, bed sheets

Superior Double Room

10.0 out of 10
Exceptional
(5 reviews)
  • 22 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Superior Double Room

Desk, free WiFi, bed sheets

Superior Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • 22 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Classic Double Room

Classic Double Room | Desk, free WiFi, bed sheets

Classic Double Room

8.8 out of 10
Excellent
(35 reviews)
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Large Single Beds

View all photos for Classic Single Room

Classic Single Room | Desk, free WiFi, bed sheets

Classic Single Room

9.4 out of 10
Exceptional
(12 reviews)
  • 7 sq m
  • Sleeps 1
  • 1 Large Single Bed

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About this property

Hotel Santa Isabel

A rooftop terrace, self parking and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a TV in a common area are on-site.
Hotel Santa Isabel offers 41 air-conditioned accommodations, with a hairdryer. LCD televisions are featured in guestrooms.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the breakfast at Hotel Santa Isabel. During your stay, you're just a quick walk from Convent of Santa Isabel de los Reyes. Enjoy features like free WiFi in public areas, plus a rooftop terrace and concierge services.
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the breakfast and the helpful staff
  • Steps from Convent of Santa Isabel de los Reyes and Toledo City Hall
As a guest of Hotel Santa Isabel, you'll find a rooftop terrace, a vending machine, and tour/ticket assistance. Public spaces have free WiFi. Hotel Santa Isabel also features concierge services, a front desk safe, and a television in common area. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Toledo hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 8:00 AM to 11 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Parking on site (EUR 15 per night)
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 8:00 AM to 11 AM for a fee: EUR 10 for adults and EUR 10 for children

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 21-inch LCD TV

More

  • Air conditioning
  • Desk
  • Recycling

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests should contact the property after 9 AM on the day of arrival to confirm parking availability and reserve a space.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 10 for adults and from EUR 10 for children
  • Self-parking fee: EUR 15 per night
  • Rollaway bed fee: EUR 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts major credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Santa Isabel
Hotel Santa Isabel Toledo
Santa Isabel Toledo
Santa Isabel Toledo
Santa Isabel Hotel
Hotel Santa Isabel Hotel
Hotel Santa Isabel Toledo
Hotel Santa Isabel Hotel Toledo

Hotel Santa Isabel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 678 out of 1001 reviews
Rating 8 - Good. 269 out of 1001 reviews
Rating 6 - Okay. 36 out of 1001 reviews
Rating 4 - Poor. 12 out of 1001 reviews
Rating 2 - Terrible. 6 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Wildaliz

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommended!
Stayed 1 night in Nov 2025

10/10 Excellent

Alan

Stayed 1 night in Nov 2025

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, amenities
Hotel Isabell is in the perfect central location, walking distance from all of old town Toledo’s attractions, with the Toledo cathedral, the most awe inspiring Gothic cathedral you’ll ever see. The hotel it itself was in a historic building, and the courtyard was lovely, the room large, and best of all the beds were the most comfortable we had on our two week trip around Spain. The room was dark and quiet and comfortable, and we loved it! We did need to ask for a kettle from the front desk to have morning coffee because we’re early risers and the front desk staff were very accommodating. Caution! Driving to the hotel on the narrow cobblestone streets with brick buildings on both sides with very little clearance is required.
Stayed 1 night in Nov 2025

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, our room had a beautiful balcony, clean and very comfortable. The staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting Toledo.
Stayed 2 nights in Oct 2025

10/10 Excellent

John

Liked: Amenities
Very well appointed and decorated hotel. Very tasteful. Excellent location in the old part of Toledo, lots of historic places within walking distance.
Stayed 2 nights in Nov 2025

8/10 Good

SILVIA

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Location convenient, the building is beautiful, the breakfast was typical Spanish very good and the ladies in the breakfast room were very nice.
Stayed 2 nights in Oct 2025

10/10 Excellent

Marco A.

Stayed 1 night in Nov 2025

10/10 Excellent

Wesley, Tustin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has a very good location close to the Toledo Cathedral. The room was very nice, quiet, and comfortable. The staff and breakfast service were excellent.
Stayed 1 night in Oct 2025

10/10 Excellent

Volker

Liked: Cleanliness, amenities, property conditions & facilities
Very clean Room! The staff is very helpful and Kind!
Stayed 2 nights in Oct 2025

10/10 Excellent

gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent. Gave us great tips how to explore the and enjoy Toledo.
Stayed 1 night in Oct 2025

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful hotel for a stay in Toledo
Stayed 1 night in Sep 2025

6/10 Okay

Dennis

Liked: Cleanliness
Disliked: Room comfort
Good place but warm. No A/C. If you open windows, it’s too noisy to sleep soundly.
Stayed 1 night in Oct 2025

10/10 Excellent

Yaneli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Alejandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the staff very friendly
Stayed 1 night in Oct 2025

10/10 Excellent

Inder

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the place! The rooms were a little small but super cute. The view from the terrace was so pretty, and breakfast was really good too. The staff were friendly, helpful, and kind. such a lovely stay overall 😊
Stayed 2 nights in Sep 2025

10/10 Excellent

Edith

Liked: Amenities
Beautiful historic location
Stayed 1 night in Oct 2025

4/10 Poor

Lucas

Liked: Room comfort
Disliked: Staff & service
The place is okay, a bit overrated in my opinion. I went for breakfast a few minutes before 11 and the lady was not happy about it since she was having breakfast with the rest of the staff. I asked if it was closed and she didn’t respond, then I asked for a coffee and she made it but with a bad attitude. Also the machines only take coins and they don’t sell drinks otherwise. The AC is an old machine in the room and it’s very loud.
Stayed 1 night in Oct 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved the hotel and the views from the rooftop ter

This hotel is a gem. It was previously a Palazzo and it still retains its charm. I was encouraged when I checked in, to visit the rooftop terrace and the views by day and as the evening progressed into night will love on with me. Very special and everyone there was very friendly, partly because the view was so good. My room was comfortable and breakfast was tasty. There's a BB it of up and down to reach the hotel, but that's Toledo. It was one of the highlights of my holiday in Spain.
Stayed 1 night in Sep 2025

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was wonderful
Stayed 2 nights in Sep 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Ann P

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2025

10/10 Excellent

Kaue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location and nice hotel
Stayed 1 night in Sep 2025

10/10 Excellent

beverley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property.would recommend it. The only thing that would be good is to have a lockbox in the room
Stayed 1 night in Sep 2025

8/10 Good

carlos

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Israel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación, servicio amigable.
Stayed 1 night in Aug 2025