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Aparthotel

Canada Suites on Bay

4.0 star property

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Presidential Suite, 2 Bedrooms, Kitchen, City View (2 Sofa Beds) | Balcony
Property entrance
Executive Suite, 1 Queen Bed with Sofa bed, Kitchen, City View | Premium bedding, pillow-top beds, individually decorated
Superior Suite, 1 Bedroom, Kitchen, City View | Private kitchen | Full-sized fridge, microwave, oven, stovetop
Garden

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

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382 Yonge Street, Toronto, ON, M5B 1S9
  • Place, The Hospital for Sick Children
    ‪3 min walk‬
  • Place, Ryerson University
    ‪3 min walk‬
  • Place, CF Toronto Eaton Centre
    ‪6 min walk‬
  • Airport, Toronto, ON (YTZ-Billy Bishop Toronto City)
    ‪10 min drive‬

Room options

View all photos for Presidential Suite, 2 Bedrooms, Kitchen, City View (2 Sofa Beds)

Presidential Suite, 2 Bedrooms, Kitchen, City View (2 Sofa Beds) | Living area | Fireplace, iPod dock

Presidential Suite, 2 Bedrooms, Kitchen, City View (2 Sofa Beds)

  • 71 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • City view

View all photos for Executive Suite, 1 Queen Bed with Sofa bed, Kitchen, City View

Full-sized fridge, microwave, oven, stovetop

Executive Suite, 1 Queen Bed with Sofa bed, Kitchen, City View

  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • City view

View all photos for Superior Suite, 1 Bedroom, Kitchen, City View

Premium bedding, pillow-top beds, individually decorated

Superior Suite, 1 Bedroom, Kitchen, City View

  • 62 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • City view

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About this property

Canada Suites on Bay

Family-friendly Toronto aparthotel connected to a shopping centre, 6-minute walk to The Hospital for Sick Children
Along with self parking, this aparthotel has concierge services and dry cleaning. Additionally, laundry facilities, express check-in and express check-out are on-site. Each apartment boasts a fireplace and a deep soaking tub, while also featuring comforts such as a pillowtop bed and premium bedding. Guests will find a kitchen with a fridge, an oven, a stovetop and a microwave. Housekeeping is not available.
Canada Suites on Bay offers 10 accommodations with fireplaces and iPod docking stations. Rooms open to balconies. This individually decorated and furnished accommodation includes dining tables and kitchen islands. Pillowtop beds feature premium bedding. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit with a deep soaking bath, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include washers/dryers and complimentary bottles of water.

The recreational activities listed below are available either on-site or nearby; fees may apply.
With your stay at Canada Suites on Bay, you're connected to a shopping centre and just a quick walk from CF Toronto Eaton Centre. Enjoy features like dry cleaning service, concierge services and self-parking (surcharge). Built in 2015, this upmarket aparthotel has 10 apartments over 43 floors. Enjoy your stay with amenities like free WiFi and a deep-soaking bath in each apartment.
  • Each apartment offers a kitchen, a washer/dryer and a fireplace
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include convenience store, a gift shop and laundry facilities
  • Within a 10-minute walk of The Hospital for Sick Children and Ryerson University
  • Cats and dogs welcome for a fee (restrictions apply)
Canada Suites on Bay offers its guests multilingual staff, gift shops/newsstands, and a garden. The family-friendly Canada Suites on Bay also features concierge services, laundry facilities, and dry cleaning/laundry services. The front desk is open around the clock. Parking is available for a fee. You'll have access to the indoor pool and health club at a partner property.

Smoking is allowed in designated areas at this 4-star Toronto aparthotel.

Property amenities

Pool/Spa

  • Access to nearby indoor pool

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Car not required
  • Covered parking on site (CAD 61.30 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)
  • Children's books
  • Cot: CAD 50 per stay
  • Highchair

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen island
  • Microwave
  • Oven
  • Paper towels
  • Toaster

Dining

  • Dining table

Bedrooms

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Fireplace
  • Living room
  • Separate dining area
  • Window screens

Entertainment

  • HDTV
  • IPod dock

Outdoor areas

  • Balcony
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk chair
  • Laptop workspace

Climate control

  • Air conditioning
  • Heating
  • Portable fan

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Up to 14 kg per pet
  • Fee: CAD 50 per pet per night (maximum CAD 500 per stay)
  • Service animals exempt from fees
  • Deposit: CAD 2,500 per stay
  • One-time cleaning fee: CAD 100

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Designated smoking areas (fines apply)

Services and conveniences

  • ATM
  • Concierge services
  • Free bottled water
  • Free local calls
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Iron/ironing board
  • Multilingual staff
  • No housekeeping service
  • Phone
  • Proposal/romance packages

Location highlights

  • Connected to a shopping centre
  • In a business district
  • In a shopping district
  • In the city centre
  • Near a hospital
  • Near a metro station
  • Near a train station

Things to do

  • Bicycle parking
  • Shopping centre
  • Bicycle rentals nearby
  • Health club (partner property) nearby
  • Indoor pool (guest access) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit

General

  • 1 building
  • 10 units
  • 43 floors
  • Bicycle parking
  • Built in 2015
  • Garden
  • Individual decor
  • Individual furnishings
  • LED lighting

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Late check-in fee: CAD 85.81 for check-in between 9:00 PM and 3:30 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you to complete the following before checking out:
Remove personal items
Turn off the lights

Access methods

Private entrance

Pets

  • Pets: CAD 50 per pet, per night (maximum CAD 500 per stay), plus a one-time cleaning fee of CAD 100 and a deposit of CAD 2500 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 30 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 8 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for CAD 50 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 500 per stay
  • A damage deposit of CAD 500 will be collected before check-in.
  • Deposit is payable by bank transfer and is due within 72 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: CAD 61.30 per night (in/out privileges)
  • Pet deposit: CAD 2500 per stay
  • Pet fee: CAD 50 per pet, per night (maximum CAD 500 per stay) plus a one-off CAD 100 cleaning fee
  • Service animals are exempt from fees
  • Late check-in fee: CAD 85.81 for check-in between 9:00 PM and 3:30 PM
  • A late check-out fee will be charged
  • Crib (infant bed) fee: CAD 50 per stay
  • High chair fee: CAD 88.89 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Guests can access their accommodation through a private entrance. For any questions, please contact the property using the information on the booking confirmation.
The property reserves the right to refuse name changes on reservations.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 8 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 1 October to 31 May.
  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Canada Bay Suites
Canada Suites Bay
Suites Apartment Canada Bay
Canada Suites Bay Apartment Toronto
Canada Suites Bay Apartment
Canada Suites Bay Toronto
Canada Suites on Bay Toronto
Canada Suites on Bay Aparthotel
Canada Suites on Bay Aparthotel Toronto

Canada Suites on Bay Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 163 out of 308 reviews
Rating 8 - Good. 83 out of 308 reviews
Rating 6 - Okay. 34 out of 308 reviews
Rating 4 - Poor. 13 out of 308 reviews
Rating 2 - Terrible. 15 out of 308 reviews

9.0/10

Cleanliness

8.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Brittney

Business traveller
Disliked: Cleanliness, room comfort
This place has bed bugs. Booked it for a client and she was bitten all over her back. She went to a doctor as she wasn't sure what it was and the doctor confirmed it was actual bed bugs.
Stayed 2 nights in Sep 2025

8/10 Good

Damon

Travelled with group
Liked: Cleanliness, room comfort
Could be a little easier to get officially set up for the stay, but it ended up being great. I was a little nervous after getting scammed a year ago, so some kind of indication making clear this is Hotel.com confirmed legitimacy would have helped.
Stayed 3 nights in Jun 2025

6/10 Okay

JI LIANG

Travelled with family
Stayed 4 nights in Jul 2025

10/10 Excellent

Philippe

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Was a very nice room and easy to come and go. However the fire alarm got pulled at 3am on my second last night there and not because of a fire. I then couldn't go back to bed and was super tired for my meetings the next day.
Stayed 5 nights in Jun 2025

10/10 Excellent

Prakash

Liked: Cleanliness, property conditions & facilities
Excellent.
Stayed 6 nights in May 2025

10/10 Excellent

Latchezar

Liked: Cleanliness, property conditions & facilities
Highly recommended!
Stayed 3 nights in May 2025

10/10 Excellent

P Y

Travelled with group
Liked: Cleanliness, room comfort
Love the space and view and location of this apartment. Highly recommend
Stayed 4 nights in Apr 2025

8/10 Good

Geneviève

Travelled with group
Liked: Cleanliness, room comfort

Very quiet and great location!

Great location, amazing view, very quiet, and a lot of amenities nearby! I must say it would be a good idea to provide guests with more hooks (at least in the bathroom and the secondary room), handsoap and dish soap, sharper knives and some basics like salt, pepper, condiments, butter, jams, etc., as you don't necessarily want to buy them when you're only staying for 4-5 days. Also, a new shower curtain could be an improvement, as it was starting to be a bit smelly. However, all in all, we recomment this place, the air conditioning worked perfectly, everything worked perfectly, and we would definitely go back!
Stayed 4 nights in Apr 2025

6/10 Okay

Jonathan

Liked: Cleanliness
Disliked: Room comfort

Great location but needs some work

The apartment was on the 39th floor. Amazing views from one of the highest residential buildings in Canada (may be the highest still). Kitchen area was well stocked with pots and pans etc, the key issue was with the furniture. The sofa was just uncomfortable it may be a sofa bed but even so was really uncomfortable. The chairs were clear plastic and the tables and cofffee tables were glass. I guess it was meant to look good (not to my taste personally) but it also made it unusable due to comfort and practicality. Tbe other issue was with the heating/cooling. When it kicked in it covered the apartment in dust, i guess it had not been used in a while. Communication by WhatsApp was great but needing a large dollar bank deposit to cover breakages etc seems unusual. If you haven't got a Canadian bank account they will also charge admin fee for processing the deposit. Its in the booking t & c's but I didn’t read it and it was a pain.
Stayed 8 nights in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Perfectly convenient for many amenities.
Stayed 7 nights in Mar 2025

10/10 Excellent

Hernan

Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Jolene

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Calvin

Travelled with family
Liked: Cleanliness, room comfort
Great place to stay in the perfect spot in town
Stayed 4 nights in Mar 2025

10/10 Excellent

Giacomo

Liked: Cleanliness, room comfort

A gem in Toronto

Really great. Most welcoming attitude and satisfaction based. Any minor technical issues were resolved to the satisfaction of the client. Great space, great location and ultra clean.
Stayed 3 nights in Feb 2025

10/10 Excellent

Sara

Liked: Cleanliness, room comfort

Great stay

I have stayed at this property twice and have been happy both times. All information from Canada suites was clear and they were very responsive to any inquiries I had before, during and after my stay. Highly recommend!
Stayed 3 nights in Feb 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Len

Liked: Cleanliness, property conditions & facilities
highly recommend this for staying in toronto easy to check in the rooms are excellent and is close to downtown , easy to get to airport
Stayed 5 nights in Jan 2025

10/10 Excellent

Jarrod

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Nov 2024

4/10 Poor

Susan M.

Business traveller
Liked: Cleanliness
Disliked: Room comfort

Frustrating stay

Gym was much further then expected, took forever to get a key and never got to gym. Should ask before arrival if needed and leave with room key. Had to ask 3 times. Instructions for tv would be great. Hand cream is a typical amenity, especially in cold weather. Felt frustrated most of the time. Left early just to get home. I will not be staying there again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Center of the city, shopping, gym, restaurant, mall nearby. Nice view of the city.
Stayed 3 nights in Nov 2024

8/10 Good

Leann-Reiko

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Very Clean, Great View, everything I needed to feel at home.
Stayed 5 nights in Oct 2024

10/10 Excellent

Quentin

Business traveller
Liked: Cleanliness, room comfort

Excellent All Round for Business Travellers

I absolutely recommend Canada Suites if you are traveling with multiple work colleagues. Not only we were given three keys to the unit, everything was clean and comfortable. I had an excellent stay with my colleagues as a media professional and am bookmarking Canada Suites for future business travels.
Stayed 4 nights in Oct 2024