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Holiday Inn Toronto Downtown Centre by IHG

Property class: 3.5
VIP Access

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Photo gallery for Holiday Inn Toronto Downtown Centre by IHG

Exterior
Breakfast, lunch and dinner served
Meeting facility
Property amenity
Serves dinner and happy hour

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
30 Carlton Street, Toronto, ON, M5B2E9
  • Place, Downtown Yonge
    ‪2 min walk‬
  • Place, Ryerson University
    ‪3 min walk‬
  • Place, CF Toronto Eaton Centre
    ‪10 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room, 1 Queen Bed

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed

7.4 out of 10
Good
(16 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View | Room amenity

Suite, 1 King Bed, City View

8.8 out of 10
Excellent
(20 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

8.4 out of 10
Very good
(131 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(128 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

8.0 out of 10
Very good
(23 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Double Beds

8.2 out of 10
Very good
(321 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room

8.2 out of 10
Very good
(18 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

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About this property

Holiday Inn Toronto Downtown Centre by IHG

This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site. Housekeeping is available on request.
Holiday Inn Toronto Downtown Centre by IHG offers 513 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. Satellite televisions are provided. Bathrooms include complimentary toiletries and hairdryers.

This Toronto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the shopping around Holiday Inn Toronto Downtown Centre by IHG. During your stay, you're just a quick walk from Downtown Yonge. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the comfy beds and overall comfort
  • Steps from Downtown Yonge and 10 minutes on foot from CF Toronto Eaton Centre
Holiday Inn Toronto Downtown Centre by IHG offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 8881 square feet (825 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Toronto Downtown Centre by IHG. You'll have access to the indoor pool at a partner property. For a fee, parking is available.

This 3.5-star Toronto hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Thirty Restaurant & Loung – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Thirty Bar – This bar serves dinner and light fare. Happy hour is offered. Open daily.
Lobby Express Bar – This lobby lounge only serves light fare. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (CAD 40 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CAD 31.64 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Express Bar
  • Thirty Bar
  • Thirty Restaurant & Loung

Things to do

  • Gym
  • Indoor pool
  • Indoor pool (guest access)

Family friendly

  • High chair
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 8,881 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 23 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CAD 61.30
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 98.08
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 16 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CAD 31.64 per person
  • Covered self-parking fee: CAD 40 per night (in/out privileges)
  • Early check-in fee: CAD 61.30 (subject to availability)
  • Late check-out fee: CAD 98.08 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • One child aged 16 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Toronto Downtown Centre
Holiday Inn Toronto Downtown Centre
Toronto Downtown Centre Holiday Inn
Days Hotel Toronto Downtown
Holiday Inn Toronto Downtown Centre Hotel Toronto
Holiday Inn Toronto Downtown Centre Hotel

Holiday Inn Toronto Downtown Centre by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 3044 out of 5673 reviews
Rating 8 - Good. 1595 out of 5673 reviews
Rating 6 - Okay. 607 out of 5673 reviews
Rating 4 - Poor. 219 out of 5673 reviews
Rating 2 - Terrible. 208 out of 5673 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Heather

Liked: Cleanliness, property conditions & facilities
Room was clean and in good condition, bathroom clean. Beds were too soft for our liking. Keurig coffee maker in the room. What you would expect for Holiday Inn. Excellent location near university and hospitals. Easy enough to walk downtown to Eaton Center, etc if you are a walker.
Stayed 3 nights in Jan 2026

10/10 Excellent

Elinelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2026

8/10 Good

Camille

Front desk was superb service ! My room was very clean but the toilet wouldn’t stop running when i would flush. Had to constantly fix it.
Stayed 1 night in Jan 2026

10/10 Excellent

Mark

Stayed 1 night in Jan 2026

8/10 Good

Lisa

Stayed 3 nights in Jan 2026

6/10 Okay

Amanda

Business traveller
Liked: Property conditions & facilities
The check in staff were lovely and the hotel was beautiful but the cleaning staff were very aggressive. At 9am on my first morning there someone was banging on my door I asked who it was and she said housekeeping, I said no thank you, she said okay I come change towels and water, I said no thank you please don’t come in, she said are you okay I come in, I said no I am in bed sleeping, my flight arrived late I haven’t been here 12 hours. I then heard her banging on my neighbors door and kept urging him to let her in as well. I felt very threatened and looked out the peep hole to verify she was a cleaning lady as she was so aggressive about getting in my room. I ended up getting up for the day tired because she bothered me so bad.
Stayed 2 nights in Jan 2026

8/10 Good

Jessalyn

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean and convenient property
Stayed 1 night in Jan 2026

10/10 Excellent

Lauren

Stayed 1 night in Jan 2026

4/10 Poor

Dawn

Travelled with family
Disliked: Staff & service
I was supposed to get a parking credit but do not. Both Hotels.com and the hotel went back and forth blaming each other for this error. And I ended up not getting a resolution despite spending 45 minutes of my time off on this issue. The hotel easily could have offered me the credit or some other compensation, given that I am an IHG member and they’re part of a company with a 22.6 billion dollar networth. I literally only chose this hotel because of the parking credit. I would have stayed elsewhere or taken the GO train if this was going to be the case. The hotel gym was not operational and while they give you a gym credit, there was a snowstorm while we were there and we were not going to walk through it to go utilize the gym. Both my partner and I are avid gym goers and we were looking forward to this amenity. As well, there were broken pieces all over the room. The shampoo and conditioner holder fell while I was showering, and the bottles fell on my feet. We were also staying in a king suite and we’re supposed to have bath robes in the room, when I discovered that we did when we went to utilize the pool, I attempted to call down multiple times and did not receive any response from the front desk. We never got our robes. I told them this when I checked out and while I did get an apology, I also got the excuse that they were very busy. Once again, they did nothing to make up for this inconvenience. Our room also had multiple long black hairs on most of the linens.
Stayed 1 night in Jan 2026

4/10 Poor

Mohammad

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It was written that parking is paid only in over night but I was paying no matter it's day or night, the price of the parking is almost the same price as the room which does not make sense, Telling customers the paid parking is only overnight and charging people crazy money for it is a scam tbh.
Stayed 2 nights in Jan 2026

4/10 Poor

Mohamad

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Water pressure is very weak. I got woken up 2 days at 8am for housekeeping
Stayed 3 nights in Jan 2026

10/10 Excellent

Chantel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Heather

Stayed 1 night in Dec 2025

8/10 Good

Jane, London

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast menu was fresh and the staff were lovely but the placemats were noticeably not clean (as in stained). This is not an issue for your staff but for your manager. I felt quite safe during the day but would not stay here if I had to arrive after 1000 PM
Stayed 2 nights in Jan 2026

10/10 Excellent

Kelly-Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities
very happy with everything and had a great sleep
Stayed 1 night in Jan 2026

10/10 Excellent

Spencer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, very nice hotel and underground parking.
Stayed 1 night in Jan 2026

10/10 Excellent

Precious

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 1 night in Nov 2025

10/10 Excellent

Chang

Business traveller
Liked: Cleanliness, staff & service, amenities
The room was fairly clean. The staff was super friendly during check in. The location of the hotel is amazing, it’s close to many good restaurants.
Stayed 1 night in Jan 2026

10/10 Excellent

Stephen

Stayed 3 nights in Jan 2026

10/10 Excellent

Nancy

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean and very comfortable. The staff were very friendly and helpful. Our stay was seemless.
Stayed 1 night in Jan 2026

4/10 Poor

Chaylee

Stayed 1 night in Jan 2026

10/10 Excellent

Randy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not have breakfast
Stayed 1 night in Jan 2026

10/10 Excellent

Sheldon

Liked: Cleanliness, staff & service, amenities
Everything was perfect. Very well maintained and very clean
Stayed 1 night in Dec 2025

10/10 Excellent

Levi

Stayed 1 night in Jan 2026

10/10 Excellent

Lilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean
Stayed 3 nights in Jan 2026