Holiday Inn Toronto Downtown Centre by IHG

3.5 star property
VIP Access

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Photo gallery for Holiday Inn Toronto Downtown Centre by IHG

Exterior
Breakfast, lunch and dinner served
Indoor pool, open 6:00 AM to 11:00 PM, pool loungers
Property amenity
Premium bedding, in-room safe, desk, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Pool
  • Parking available

Explore the area

View in a map
30 Carlton Street, Toronto, ON, M5B2E9
  • CF Toronto Eaton Centre
    ‪10 min walk‬
  • University of Toronto - St. George Campus
    ‪13 min walk‬
  • Rogers Centre
    ‪4 min drive‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Standard Room, 2 Double Beds

8.2 out of 10
Very good
(215 reviews)
  • 22 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(109 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

8.2 out of 10
Very good
(85 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

7.2 out of 10
Good
(12 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Roll-in Shower (Mobility, Roll-In Shower)

8.0 out of 10
Very good
(20 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Room

7.6 out of 10
Good
(14 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

Suite, 1 King Bed, City View

9.2 out of 10
Wonderful
(14 reviews)
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Holiday Inn Toronto Downtown Centre by IHG

Eco-certified hotel with fitness centre and 24-hour front desk
This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site. Housekeeping is available on request.
Holiday Inn Toronto Downtown Centre by IHG offers 513 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. Satellite televisions are provided. Bathrooms include complimentary toiletries and hairdryers.

This Toronto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the shopping around Holiday Inn Toronto Downtown Centre by IHG. During your stay, you're just a quick walk from Downtown Yonge. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the comfy beds and overall comfort
  • Within a 15-minute walk of CF Toronto Eaton Centre and University of Toronto - St. George Campus
Holiday Inn Toronto Downtown Centre by IHG offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 8881 square feet (825 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the eco-certified Holiday Inn Toronto Downtown Centre by IHG. You'll have access to the indoor pool at a partner property. For a fee, parking is available.

This 3.5-star Toronto hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Thirty Restaurant & Loung – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Thirty Bar – This bar serves dinner and light fare. Happy hour is offered. Open daily.
Lobby Express Bar – This lobby lounge only serves light fare. Happy hour is offered. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (CAD 40 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CAD 28.25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lobby Express Bar
  • Thirty Bar
  • Thirty Restaurant & Loung

Things to do

  • Gym
  • Indoor pool
  • Indoor pool (guest access)

Family friendly

  • High chair
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 8,881 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 23 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CAD 61.30
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 98.08
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 16 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CAD 28.25 per person
  • Covered self-parking fee: CAD 40 per night (in/out privileges)
  • Early check-in fee: CAD 61.30 (subject to availability)
  • Late check-out fee: CAD 98.08 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • One child aged 16 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Toronto Downtown Centre
Holiday Inn Toronto Downtown Centre
Toronto Downtown Centre Holiday Inn
Days Hotel Toronto Downtown
Holiday Inn Toronto Downtown Centre Hotel Toronto
Holiday Inn Toronto Downtown Centre Hotel

Holiday Inn Toronto Downtown Centre by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 2268 out of 4526 reviews
Rating 8 - Good. 1379 out of 4526 reviews
Rating 6 - Okay. 514 out of 4526 reviews
Rating 4 - Poor. 203 out of 4526 reviews
Rating 2 - Terrible. 162 out of 4526 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Raveen

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth the price

Very small and uncomfortable rooms. Staff are nice but nobody really helps with much. Overcrowded elevators and a key card makes it hard to come up. The hallways are really quite filthy and rarely cleaned. Frankly, I avoid this hotel if I can.
Stayed 3 nights in Mar 2025

10/10 Excellent

Chloie

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay!! Staff were great!! Excellent breakfast & restaurant was really good too!! Bed was extremely comfortable!!
Stayed 3 nights in Jun 2025

8/10 Good

Victoriano Jr.

Travelled with family
Liked: Cleanliness, amenities
This hotel is a little bit old that needs floor carpet replacement but the rooms are clean and it is nestled in the middle of downtown Toronto. It is very close to everything.
Stayed 2 nights in Jun 2025

8/10 Good

Karim R

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice and organized Good location Bath mat not given unless you ask....a bit weird as i almost slipped in shower But people overall good Cap machine not working in the main restaurant Theres is a 20% off meals coupon but no one mentions when u checkin
Stayed 1 night in Jun 2025

10/10 Excellent

gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient place to stay , ease of parking! Close to venue we were attending
Stayed 2 nights in Jun 2025

8/10 Good

Shwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

It was a good. They allowed early check-in at 12:00pm and there was a good breakfast buffet every morning for less than $25.
Stayed 4 nights in Jun 2025

8/10 Good

Melissa

Stayed 2 nights in Jun 2025

6/10 Okay

Roger

Stayed 2 nights in Jun 2025

10/10 Excellent

Kara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great, and up to two kids eat free for every meal with a paying adult.
Stayed 4 nights in Jun 2025

8/10 Good

Nisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Holiday Inn lives up to its name .. enjoyed our stay 🙏
Stayed 3 nights in May 2025

8/10 Good

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is in a great location for shopping, dining. Attending local events
Stayed 2 nights in Feb 2025

10/10 Excellent

Brian Phelan

Liked: Cleanliness, amenities, property conditions & facilities
Great service. Loud but not much can be done about street noise
Stayed 4 nights in Jun 2025

4/10 Poor

Rajvee

Liked: Cleanliness, property conditions & facilities
My floor was very noisy almost throughout my entire stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service
Toilet made alot of noise after flushing
Stayed 2 nights in May 2025

10/10 Excellent

RJ, London

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Katy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, amenities, property conditions & facilities
Stayed one night with no issues. Friendly staff, lovely room. Would have preferred a kettle to making tea with a coffee machine. I didn’t use the microwave or laundry, but useful to have these available. Easy to walk to downtown and the waterfront.
Stayed 1 night in Jun 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities

Petite mais propre.

La chambre est tres propre. Par contre les lits sont tres mou et nous sentons les ressorts. Tres petite chambre.
Stayed 2 nights in Jun 2025

10/10 Excellent

Tenille

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Excellent service, clean and great location.
Stayed 2 nights in Jun 2025

10/10 Excellent

Shelina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The price for the stay was higher than what was offered
Stayed 3 nights in Jun 2025

6/10 Okay

ChiWing

Liked: Cleanliness, staff & service, property conditions & facilities

Good

Everything good
Stayed 3 nights in May 2025

10/10 Excellent

Cliff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice hotel for the price. We often come to Toronto every Christmas. Everything is in close to the hotel. So we will be back in November 2025
Stayed 1 night in Jun 2025

2/10 Terrible

Xin

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
I have been traveling for over 10 year worldwide, from small motel to big resort. This hotel is by far the worst in all aspects. * The **bedbug infestation on the first night** * **Multiple bites** even in the **second room** * The hotel’s **rude and unhelpful staff** * A **clear warning to future guests** We stayed at **Holiday Inn Toronto Downtown Centre** in June 2025 and had an absolutely awful experience. On the **first night**, we found **live bedbugs crawling in our bed** around 1 a.m. while trying to warm our daughter in the freezing room — the **air conditioning couldn’t be adjusted** and the staff offered no help. We reported the bedbugs immediately and even **captured one**, but the hotel did nothing that night. The next day, we were finally moved to a different room — and despite that, I still **woke up with multiple new bites** on the **second night**. I now have to pay out of pocket to clean all our clothes and bags, and we had to throw away items to avoid carrying bedbugs home. The **staff was rude, dismissive**, and even **threatened us with legal action** when we asked for basic answers and compensation. No apology. No care. Just complete avoidance. This hotel is **not safe, not clean, and absolutely not recommended**. If you value your health, your sleep, and your belongings — **stay away
Stayed 3 nights in Jun 2025