Novotel Toronto Centre

3.5 star property
VIP Access

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Photo gallery for Novotel Toronto Centre

Classic architecture with arched windows and a grand entrance.
Relax in a spacious room with a large bed, a single bed, and a desk for work.
Welcome to Novotel, where a sleek entrance sets the tone for a comfortable stay.
Relax by the pool surrounded by modern architecture and abstract art.
Enjoy al fresco dining amidst lush greenery and a classic architectural backdrop.

Popular amenities

  • Bar

Explore the area

Map
45 The Esplanade, Toronto, ON, M5E1W2
  • Scotiabank Arena
    ‪8 min walk‬
  • Rogers Centre
    ‪16 min walk‬
  • CN Tower
    ‪16 min walk‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Premier Room (Newly Renovated)

8.8 out of 10
Excellent
(9 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed (Newly Renovated)

9.2 out of 10
Wonderful
(249 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (Executive)

8.0 out of 10
Very good
(4 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Queen Beds (Newly Renovated)

9.0 out of 10
Wonderful
(123 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed (Newly Renovated)

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed (Newly Renovated)

8.4 out of 10
Very good
(13 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Novotel Toronto Centre

Hotel with a sauna, a quick walk to Scotiabank Arena
This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. Weekly housekeeping is available.
Novotel Toronto Centre offers 262 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Novotel Toronto Centre's great location. During your stay, you're just a quick walk from Scotiabank Arena. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy American cuisine while dining at Cafe Nicole
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and bicycles to rent
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Just a 4-minute walk from Hockey Hall of Fame and 8 minutes on foot from Scotiabank Arena
  • Pets welcome for a fee (restrictions apply)
As a guest of Novotel Toronto Centre, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 2486 square feet (231 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Novotel Toronto Centre. For a fee, parking is available.

This 3.5-star Toronto hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.
Cafe Nicole – This restaurant specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

Chinese (Mandarin), Croatian, English, Filipino, French, German, Japanese, Korean, Polish, Portuguese, Russian, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (CAD 40 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: CAD 37.61 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cafe Nicole

Things to do

  • Bicycle rentals
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,486 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 80.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 75 per accommodation, per stay
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CAD 37.61 per person
  • Self-parking fee: CAD 40 per night (in/out privileges)
  • Pet fee: CAD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 80.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Hotel Toronto Centre
Novotel Toronto Centre
Toronto Centre Novotel
Accor Toronto Centre
Novotel Toronto Centre Hotel Toronto
Toronto Novotel
Novotel Toronto Centre Hotel
Novotel Toronto Centre Hotel
Novotel Toronto Centre Toronto
Novotel Toronto Centre Hotel Toronto

Novotel Toronto Centre Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 3017 out of 4202 reviews
Rating 8 - Good. 874 out of 4202 reviews
Rating 6 - Okay. 203 out of 4202 reviews
Rating 4 - Poor. 59 out of 4202 reviews
Rating 2 - Terrible. 49 out of 4202 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Pleasant stay

Lovely comfortable room Breakfast satisfactory Good location Unfriendly middle aged man on reception
Stayed 3 nights in Apr 2025

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great location, comfortable and clean. Comfy bed. Excellent staff at breakfast.
Stayed 6 nights in Apr 2025

10/10 Excellent

Shawn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff nice clean room.
Stayed 1 night in Apr 2025

2/10 Terrible

Stacey

Travelled with partner
Disliked: Staff & service
We made a last minute booking and prepaid for our stay. When we arrived the hotel did not have our reservation and did not have a room available. No effort was made to accommodate us or find another hotel. If I could give 0 stars I would. But Expedia saved the situation by finding us another hotel.
Stayed 2 nights in Apr 2025

4/10 Poor

Dylan

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The TVs in the rooms were capable of casting from your phone, but the ability was disabled. Honestly just makes this place one I wouldn’t go back to. The TV can do it, but someone made the conscious decision that their guests should not enjoy that privilege. And no I didn’t go to Toronto to watch TV. But when I’m winding down in the evening i should be able to if I choose.
Stayed 2 nights in Feb 2025

10/10 Excellent

susan

Stayed 1 night in Apr 2025

10/10 Excellent

Kima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Grant

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and location. Pricing was excellent.
Stayed 1 night in Apr 2025

10/10 Excellent

Milushka Gwendoline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property looks like it is advertised. Always clean, neat, smelling nice. Staff very friendly and very good located.
Stayed 9 nights in Apr 2025

8/10 Good

Alysha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

Very nice hotel with comfortable room for a good nights sleep. Handy for Union Station which was good for us as we arrived and departed Toronto by rail.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sabrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel tucked away one block from Front Street. Nice staff, clean hotel. Good eating options. I would definitely stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Lorena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am so glad that I booked the Novotel. It was a 10 experience. We came to Toronto to take in a baseball game, CN tower and the Aquarium. The hotel was a walkable distance from everything but since it was located in Old Toronto Area it felt like a it was secluded too. They are located across from The KEG and the Spaghetti Factory and in between a convenience store and a supermarket. Everything you could need was within minutes. The service was amazing from a swift checkin, an amazing breakfast buffet (a must - fabulous coffee) and housekeeping was perfect. I don't think I enjoyed a hotel as much as this one. I could easily live there. When we come back to Toronto in the future, it will be my first choice.
Stayed 3 nights in Apr 2025

10/10 Excellent

Megan

Stayed 5 nights in Apr 2025

2/10 Terrible

Richard

I waited in line for 90 mins, spoke with them at 3 separate times to confirm my room would be ready which they said yes and it would just be a little longer. Only to find out at the end that there was a problem with their system and they didn’t have any rooms available. I booked and paid for the hotel on Expedia. They didn’t offer me anything for wasting my time
Stayed 1 night in Apr 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
No complaints
Stayed 2 nights in Apr 2025

10/10 Excellent

Kaylee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

2/10 Terrible

Siobhan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

HELEN

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time with family at this hotel. It was very nice and clean. Staffs are friendly, She helped us to book a bus trip to the Nigeria fall. We also used the indoor pool and hot tub every night before bed time. Beds were very comfortable, and clean everyday. Environment was quiet but most of the attractions are walking distance. Overall, 4 nights stays were great. We enjoyed everything for the stay. Oh, important they have a supermarket at the corner, you wont be hungry or bored.
Stayed 4 nights in Apr 2025

10/10 Excellent

Nicholas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms and an easy walk from Union. Good value.
Stayed 3 nights in Apr 2025

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very clean and well maintained and you are walking distance from a lot of tourist attractions and sporting events.
Stayed 1 night in Apr 2025

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can't wait to come back!

I haven't been to Toronto in many, many years. Our next trip will be much sooner next time, and we will definitely be staying at Novotel. Everything was easy, and as a single Mom, "easy" is important. The hotel is in a great location, right down the street from St. Lawrence Market, with shops and restaurants right across the street. The staff was extremely friendly and helpful, especially the staff at breakfast! We will definitely be back soon!
Stayed 3 nights in Apr 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean - will come back!
Stayed 1 night in Apr 2025

10/10 Excellent

Ploywao

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and close to everything we wanted to see! Friendly staff as well!
Stayed 4 nights in Apr 2025

8/10 Good

Tu Anh

Liked: Cleanliness, staff & service
Room is great. Convenient location. I could complete check in online which was really handy since my flight arrived before the normal check in time. The only downside was room not good isolated. We could still hear the noise from the hallway and outside. In general, it was good experience.
Stayed 3 nights in Apr 2025