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Novotel Toronto North York

3.5 star property

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Photo gallery for Novotel Toronto North York

Exterior
Premium bedding, down duvets, in-room safe, desk
Lobby
Executive Room, 2 Double Beds | Premium bedding, down duvets, in-room safe, desk
Breakfast area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pool
  • Gym

Explore the area

View in a map
3 Park Home Avenue, Toronto, ON, M2N6L3
  • Place, North York City Centre
    ‪1 min walk‬
  • Place, Mel Lastman Square
    ‪5 min walk‬
  • Place, Toronto Centre for the Arts
    ‪5 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪17 min drive‬

Room options

View all photos for Executive Room, 1 King Bed with Sofa bed

Premium bedding, down duvets, in-room safe, desk

Executive Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(31 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Premium bedding, down duvets, in-room safe, desk

Executive Room, 1 King Bed

8.2 out of 10
Very good
(35 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

Executive Room, 2 Double Beds | Premium bedding, down duvets, in-room safe, desk

Executive Room, 2 Double Beds

8.0 out of 10
Very good
(72 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (High Floor)

Superior Room, 1 King Bed (High Floor) | Premium bedding, down duvets, in-room safe, desk

Superior Room, 1 King Bed (High Floor)

8.6 out of 10
Excellent
(138 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Balcony

Room, Balcony | Premium bedding, down duvets, in-room safe, desk

Room, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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About this property

Novotel Toronto North York

Pet-friendly hotel connected to a shopping centre in Toronto with an indoor pool
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business centre and self parking. Housekeeping is available once per stay.
Novotel Toronto North York offers 260 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down duvets and premium bedding. Flat-screen televisions come with premium digital channels and pay-per-view films. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers.

This Toronto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Novotel Toronto North York's great location gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from North York City Centre. Free WiFi in public areas, an indoor pool and a restaurant are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Guests have great things to say about the location and the helpful staff
  • 7 minutes by car from Yorkdale Shopping Centre and 9 minutes from Paramount Ice Complex
  • Cats and dogs welcome for a fee (restrictions apply)
Novotel Toronto North York offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and 8 meeting rooms are available. Event space at this hotel measures 6500 square feet (604 square metres) and includes conference space. A library, a vending machine, and multilingual staff are also featured at the business-friendly Novotel Toronto North York. Parking is available for a fee.

Trio – This restaurant serves breakfast and dinner.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (CAD 21 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Trio

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Indoor pool
  • Library
  • Shopping
  • TV in common areas

Family friendly

  • Children's games
  • Children's toys
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 6,500 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 100% renewable energy
  • 19 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 84.75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CAD 21.00 per day (in/out privileges)
  • Pet fee: CAD 84.75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Hotel Toronto North York
Novotel Toronto North York
Toronto North York Novotel
Accor North York
North York Novotel
Novotel North York
Novotel Toronto North York Hotel North York
Novotel Toronto North York Hotel
Novotel Toronto York Toronto
Novotel Toronto North York Hotel
Novotel Toronto North York Toronto
Novotel Toronto North York Hotel Toronto

Novotel Toronto North York Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 573 out of 1258 reviews
Rating 8 - Good. 350 out of 1258 reviews
Rating 6 - Okay. 189 out of 1258 reviews
Rating 4 - Poor. 84 out of 1258 reviews
Rating 2 - Terrible. 62 out of 1258 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grwt stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Timothy

Stayed 2 nights in May 2025

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to the subway makes this hotel a great option for concert goers like myself.
Stayed 1 night in Aug 2025

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

RACHEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Darren

Stayed 1 night in Aug 2025

10/10 Excellent

kerryann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Joseph

Liked: Amenities
All was clean and quiet and very easy to check in and check out
Stayed 1 night in Aug 2025

10/10 Excellent

TAMI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Service

The staff was absolutely amazing. The food in the restaurant was good and fairly priced.
Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Good area. Close to a subway station. Parking was very convenient.
Stayed 1 night in Aug 2025

8/10 Good

Oliver

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was in the perfect spot for our trip, near several restaurants and shops! Only complaint was the size of rooms, definitely perfect size for solo travelers but can be cramped with more people and luggage
Stayed 2 nights in Jun 2025

8/10 Good

Carrie Anne

Travelled with family and small children
Liked: Staff & service
The coffee maker was awful. Also the walls are very thin— I could hear the person next door sneezing through the bathroom vent. Also would ask a fan gets installed in the bathroom with an actual door that doesn’t have sheer windows in it — the bathroom doesn’t even locking door. I also would complain about the bathroom light that constantly flickered. For 400$ a night— I’d expect these things to be part of the room. We chose the hotel for its location and access to transit.
Stayed 3 nights in Aug 2025

10/10 Excellent

Tanya, Manassas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for shopping, easy access to subway which made getting to and from concert easy.
Stayed 1 night in Aug 2025

6/10 Okay

Christine

Liked: Cleanliness, property conditions & facilities
I booked a preferred king on a higher floor. They gave me a room with two double beds on a lower floor. It was 11:30 at night and it didn’t bother me so I took the room they gave be. However, I have not had this experience before with a prepaid Expedia booking where they didn’t give me the room type I had reserved and paid for.
Stayed 1 night in Aug 2025

6/10 Okay

Geoff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service -
Stayed 2 nights in Aug 2025

10/10 Excellent

Wageesha, Newmarket

Stayed 1 night in Aug 2025

6/10 Okay

Gerard

Travelled with family
Liked: Cleanliness, amenities
Shampoo and body wash as well as conditioner unrefilled. Called front desk twice to have it refill.,We are four but only two bath towels reserved. No welcome bottled drink. Online check in not working even advance email encouraged me to do it which I did but when I went to the front desk, the lady told she will still do it manually as online check in was dishonored.
Stayed 2 nights in Aug 2025

8/10 Good

john, rochester

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Crowded room with no chairs. Veiw of rooftop wasnt aluring.
Stayed 2 nights in Aug 2025

6/10 Okay

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Food selection was inadequate! No food available in afternoon. Dinner choices very limited. Breakfast disappointing. Oatmeal was sweet, cold cereals were sweet and had to ask for whole milk. No bellhops, no or inadequate instructions on how to use the telephone. Couldn't find instructions. Front desk helpful and fresh fruit and small waffles at breakfast good
Stayed 3 nights in Aug 2025

4/10 Poor

Isaiah

Stayed 2 nights in Jul 2025

10/10 Excellent

Adam

Stayed 2 nights in Aug 2025

2/10 Terrible

Josseph

Liked: Cleanliness
Stayed 4 nights in Aug 2025

10/10 Excellent

Sally

Liked: Cleanliness
Stayed 3 nights in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the convenience to the subway, and the room was very nice. While I realize there was an unusual heat wave in Toronto at the time, the air conditioner never really cooled or dehumidified the room. Also, the shower needs to have a mat or some kind of texture on the bottom and a grab bar. I nearly fell one day.
Stayed 2 nights in Aug 2025