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Novotel Toronto North York

3.5 star property

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Photo gallery for Novotel Toronto North York

1 bedroom, premium bedding, down duvets, in-room safe
Exterior
Lobby
Executive Room, 2 Double Beds | 1 bedroom, premium bedding, down duvets, in-room safe
Breakfast area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Parking available
  • Gym

Explore the area

Map
3 Park Home Avenue, Toronto, ON, M2N6L3
  • North York City Centre
    ‪1 min walk‬
  • Yorkdale Shopping Centre
    ‪6 min drive‬
  • Downsview Park
    ‪10 min drive‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, Balcony

Room, Balcony | 1 bedroom, premium bedding, down duvets, in-room safe

Room, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (High Floor)

Superior Room, 1 King Bed (High Floor) | 1 bedroom, premium bedding, down duvets, in-room safe

Superior Room, 1 King Bed (High Floor)

8.6 out of 10
Excellent
(127 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

1 bedroom, premium bedding, down duvets, in-room safe

Executive Room, 1 King Bed

8.2 out of 10
Very good
(32 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

Executive Room, 2 Double Beds | 1 bedroom, premium bedding, down duvets, in-room safe

Executive Room, 2 Double Beds

8.4 out of 10
Very good
(56 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed with Sofa bed

1 bedroom, premium bedding, down duvets, in-room safe

Executive Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(26 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Pan Pacific Toronto

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, (3030)
The price is €134
for 1 room
includes taxes & fees
27 Jul - 28 Jul
Pan Pacific Toronto

About this property

Novotel Toronto North York

Eco-certified hotel connected to a shopping centre in Toronto with an indoor pool
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business centre and self parking. Housekeeping is available once per stay.
Novotel Toronto North York offers 260 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down duvets and premium bedding. Flat-screen televisions come with premium digital channels and pay-per-view films. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers.

This Toronto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Novotel Toronto North York's great location gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from North York City Centre. Free WiFi in public areas, an indoor pool and a restaurant are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Guests have great things to say about the helpful staff and the location
  • 7 minutes by car from Yorkdale Shopping Centre and 9 minutes from Paramount Ice Complex
  • Cats and dogs welcome for a fee (restrictions apply)
Novotel Toronto North York offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and 8 meeting rooms are available. Event space at this hotel measures 6500 square feet (604 square metres) and includes conference space. A library, a vending machine, and multilingual staff are also featured at the eco-certified Novotel Toronto North York. Parking is available for a fee.

Trio – This restaurant serves breakfast and dinner.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Bulgarian, English, Filipino, German, Italian, Japanese, Russian, Serbian, Slovak, Spanish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (CAD 21 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Trio

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Indoor pool
  • Library
  • Shopping
  • TV in common areas

Family friendly

  • Children's games
  • Children's toys
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 6,500 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 100% renewable energy
  • 19 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 84.75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CAD 21.00 per day (in/out privileges)
  • Pet fee: CAD 84.75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Hotel Toronto North York
Novotel Toronto North York
Toronto North York Novotel
Accor North York
North York Novotel
Novotel North York
Novotel Toronto North York Hotel North York
Novotel Toronto North York Hotel
Novotel Toronto York Toronto
Novotel Toronto North York Hotel
Novotel Toronto North York Toronto
Novotel Toronto North York Hotel Toronto

Novotel Toronto North York Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 549 out of 1263 reviews
Rating 8 - Good. 349 out of 1263 reviews
Rating 6 - Okay. 204 out of 1263 reviews
Rating 4 - Poor. 90 out of 1263 reviews
Rating 2 - Terrible. 71 out of 1263 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Gunnar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The restaurant was excellent. The Butter Chicken was tasty and plentiful. The room was clean
Stayed 2 nights in Apr 2025

6/10 Okay

Tyler

Liked: Staff & service
Stayed 2 nights in Mar 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Jake

Stayed 1 night in Apr 2025

6/10 Okay

Sunghye

Liked: Cleanliness, staff & service
The pet-friendly room we stayed in was quite outdated. The bathroom door wouldn't shut and there was no fan in the bathroom. The shower was nice but the bathtub seemed old as the coating had peeled off inside the tub. I expected more for what I was paying.
Stayed 2 nights in Apr 2025

10/10 Excellent

Julio, brampton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Keisha

Stayed 1 night in Mar 2025

10/10 Excellent

mohammad

Stayed 3 nights in Mar 2025

6/10 Okay

Kristin, St Clements

Stayed 1 night in Mar 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

It’s a great location as this was my second time staying there. This time I used the parking garage which was a great rate and very good amount of handicap parking close the door.
Stayed 2 nights in Mar 2025

2/10 Terrible

Antonio, Three Hills

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Worst service ever, mi credit card was charged total stay plus two deposits for 100 amd 200. at check out I had to transfer 1000 dollars to my visa in order to pay again the full amount. There is no manager and no customer service and consideration
Stayed 2 nights in Mar 2025

6/10 Okay

cheol woong

Disliked: Cleanliness, staff & service
Unkind
Stayed 1 night in Mar 2025

8/10 Good

KIMBERLEY

Liked: Cleanliness, staff & service
Room was clean but it is a bit tired and could use some paint and repairs. I also had issues with the hot water, it would change temperature from scalding hot to cold. Advised reception at checkout.
Stayed 2 nights in Mar 2025

8/10 Good

Mohamad

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Wylie, Richmond

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to TTC and downtown. Lots of great food options close by. Great alternative than staying downtown!
Stayed 4 nights in Mar 2025

8/10 Good

Pauline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Hak Il

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

2/10 Terrible

Charles-Alexis

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed bugs galore stay away
Stayed 1 night in Mar 2025

6/10 Okay

Richard, Ottawa

Stayed 4 nights in Dec 2024

6/10 Okay

Richard, Ottawa

Liked: Cleanliness, staff & service
One door required to access the hotel did not have a working accessibility access. This has been broken for more than two months.
Stayed 3 nights in Mar 2025

4/10 Poor

Abbigail

Stayed 2 nights in Mar 2025

10/10 Excellent

Stephanie

Stayed 2 nights in Feb 2025

10/10 Excellent

Igor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025