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The Bay Suites - Entertainment Dist

2.5 star property

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Photo gallery for The Bay Suites - Entertainment Dist

View from property
Balcony
Signature Condo | Living area | Smart TV, Netflix, streaming services
Signature Room | Egyptian cotton sheets, premium bedding, down duvets
Lobby sitting area

Reviews

6.6 out of 10

Popular amenities

  • Kitchen
  • Parking available
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
14 York St, Toronto, ON, M5J 0B1
  • Scotiabank Arena
    ‪3 min walk‬
  • Rogers Centre
    ‪5 min walk‬
  • CN Tower
    ‪5 min walk‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪21 min drive‬

Room options

View all photos for City Apartment

Egyptian cotton sheets, premium bedding, down duvets

City Apartment

  • City view
  • 70 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room

Classic Room | Living area | Smart TV, Netflix, streaming services

Classic Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Comfort Room

Full-sized fridge, microwave, oven, stovetop

Comfort Room

  • City view
  • 51 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Condo

Family Condo | Living area | Smart TV, Netflix, streaming services

Family Condo

  • City view
  • 70 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Apartment

Full-sized fridge, microwave, oven, stovetop

Basic Apartment

  • City view
  • 48 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Apartment

  • City view
  • 48 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Panoramic Apartment

  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Elite Apartment, 2 Bedrooms

Elite Apartment, 2 Bedrooms | Egyptian cotton sheets, premium bedding, down duvets

Elite Apartment, 2 Bedrooms

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for City Apartment

City Apartment | Living area | Smart TV, Netflix, streaming services

City Apartment

  • City view
  • Sleeps 2
  • 1 Queen Bed

Classic Apartment, 1 Queen Bed

  • Partial lake view
  • 52 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Condo

Comfort Condo | Living area | Smart TV, Netflix, streaming services

Comfort Condo

  • Partial lake view
  • 60 sq m
  • Sleeps 4
  • 1 Queen Bed, 1 Double Sofa Bed and 1 Single Bed

View all photos for Comfort Apartment

Smart TV, Netflix, streaming services

Comfort Apartment

  • City view
  • 70 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Basic Studio

Full-sized fridge, microwave, oven, stovetop

Basic Studio

  • City view
  • 44 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Room

Signature Room | Living area | Smart TV, Netflix, streaming services

Signature Room

  • Sleeps 4
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Elite Condo

Elite Condo | Living area | Smart TV, Netflix, streaming services

Elite Condo

  • 60 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Family Condo

Family Condo | Living area | Smart TV, Netflix, streaming services

Family Condo

  • City view
  • Sleeps 6
  • 3 Queen Beds

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About this property

The Bay Suites - Entertainment Dist

Hotel in Toronto, a short walk to Scotiabank Arena
This smoke-free hotel features self parking, laundry facilities and express check-out.
The Bay Suites - Entertainment Dist offers 5 air-conditioned accommodations with washers/dryers and coffee/tea makers. This individually furnished accommodation has separate sitting areas. Beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a bath, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Smart televisions come with digital channels and Netflix. Additionally, rooms include an iron/ironing board and blackout curtains.

The Bay Suites - Entertainment Dist's great location gets high marks from our customers. During your stay, you're just a quick walk from Scotiabank Arena. You'll find features such as laundry facilities and self-parking (surcharge).
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Self-parking available for a fee
  • Amenities include laundry facilities and a lift
  • Just a 3-minute walk from Scotiabank Arena and 7 minutes on foot from Ripley's Aquarium of Canada
The Bay Suites - Entertainment Dist offers its guests laundry facilities, express check-out, and a lift. The front desk is open around the clock. For a fee, parking is available.

This Toronto hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)

Parking and transport

  • Parking on site (CAD 30 per night)

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Laundry facilities

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Hardwood flooring in room
  • Lift (122 centimetre wide door)
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with digital channels
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Separate dining area
  • Toaster
  • Toaster oven

More

  • Air conditioning
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 5:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 300 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CAD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property does not have a front desk. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. The host will greet guests on arrival.

Property is also known as

The Suites Entertainment Dist
The Bay Suites Entertainment Dist
The Bay Suites - Entertainment Dist Hotel
The Bay Suites - Entertainment Dist Toronto
The Bay Suites - Entertainment Dist Hotel Toronto

The Bay Suites - Entertainment Dist Reviews

Reviews

6.6
Rating 10 - Excellent. 174 out of 581 reviews
Rating 8 - Good. 120 out of 581 reviews
Rating 6 - Okay. 88 out of 581 reviews
Rating 4 - Poor. 59 out of 581 reviews
Rating 2 - Terrible. 140 out of 581 reviews

7.2/10

Cleanliness

6.4/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

sean

Liked: Cleanliness, amenities
Disliked: Staff & service
I loved the location and the views. The unit was a great size as well. It felt like a home right away. I didnt like how things like some lights where out and some blinds where missing. I wish you had a place to hold luggage after we check out at 11.
Stayed 3 nights in Feb 2025

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Preeya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room
Stayed 1 night in Feb 2025

10/10 Excellent

Brad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Place the company took care of us and the check in and everything went well the unit was clean and nice.
Stayed 1 night in Feb 2025

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You could get everywhere you need to go within minutes.
Stayed 1 night in Feb 2025

8/10 Good

Isadora

Stayed 2 nights in Feb 2025

2/10 Terrible

Jennie G

Disliked: Staff & service
Stayed 3 nights in Jan 2025

6/10 Okay

David

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

6/10 Okay

Alla

Liked: Cleanliness
Property was advertised with both a laundry and free wifi yet there wasn’t access to either of them despite several attempts to contact the owners
Stayed 6 nights in Jan 2025

6/10 Okay

Michael

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Toronto - Jan 25

Honestly this shouldn’t be on hotels.com. This is someone’s condo they are renting out. We had to meet someone at a different location to get keys & put a deposit down on a third party site (which I did get back). It was overall a good stay but this seems like an Airbnb.
Stayed 2 nights in Jan 2025

10/10 Excellent

Alicia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it's nice, clean, roomy, easy to find, in the heart of the city
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Jakub

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty, windows broken so cabt keep heat in. Mold all over washer
Stayed 5 nights in Jan 2025

10/10 Excellent

Deniz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think the best you can find for its price was the location in downtown toronto, very clean, very stylish and very nice apartment. Thank you very much for everything. I think people are looking for an excuse for bad comments. Everything is great. I was very worried after reading the comments but everything was perfect. my experience 10 / 10
Stayed 3 nights in Jan 2025

10/10 Excellent

Ronald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

46 floors up

Great suite and only 5 minute walk to Convention Center...RJ
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Excellent location and great view

The place lived up to its promise. The location is excellent, offering a pleasant view. However, there were a few loose wooden floor pieces that didn’t bother us much, but they could pose a potential fall hazard.
Balcony view
Stayed 7 nights in Dec 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Great to stay for leafs game
Stayed 2 nights in Jan 2025

10/10 Excellent

Jack

Stayed 5 nights in Jan 2025

10/10 Excellent

Andreya

Stayed 2 nights in Oct 2024

4/10 Poor

Julie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It wasn’t worth the money. The lights in the bathroom didn’t work. There was no soap. The pillows were lumpy balls. Most of the vertical blinds were broken, and we had so much light in the room I didn’t sleep at all. It was, however, close to Scotia arena and Cn tower. The ad says it has cotton sheets and down duvets. They’re all polyester and no top sheet. It was very expensive for very sub-par experience.
Stayed 1 night in Jan 2025

8/10 Good

Lance

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The parking situation is frankly bs. I assume most people in the operation were not in the country. We had a flooding situation, not their fault nor ours, but we should have been upgraded to a better suite.
Stayed 5 nights in Dec 2024

4/10 Poor

karl

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The property looks nice in the photos, but the actual condition of the place is horrendous. Literally everything in this room was damaged: doors, mirrors, floor, blinds, cabinets, oven. Room was "cleaned" beforehand but still needed a vacuum and furniture had stains. Room was advertised as 2 beds sofa bed but the couch didnt have a bed. So even though the room was advertised to sleep 6 one of our guests didnt have a bed. The building fire alarm was constantly going off at all hours of the day and night. No chance of getting sleep here.
Stayed 4 nights in Oct 2024

10/10 Excellent

Vivek

Stayed 2 nights in Sep 2024

10/10 Excellent

Oladele

Liked: Staff & service
Stayed 4 nights in Dec 2024