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The Grand Hotel

4.0 star property

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Photo gallery for The Grand Hotel

Exterior
On the beach
Indoor wedding
Exterior
Family Room, Sea View | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • 24/7 front desk

Explore the area

View in a map
Seafront, Torquay, England, TQ2 6NT
  • Place, Torre Abbey Sands
    ‪1 min walk‬
  • Place, Riviera International Conference Centre
    ‪9 min walk‬
  • Place, Princess Theatre
    ‪12 min walk‬
  • Airport, Exeter (EXT-Exeter Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Double Room (Inland)

Standard Double Room (Inland) | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Standard Double Room (Inland)

8.4 out of 10
Very good
(15 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Sea View

Standard Double Room, Sea View | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Standard Double Room, Sea View

8.0 out of 10
Very good
(27 reviews)
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (Inland)

Family Room (Inland) | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Family Room (Inland)

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Room, Sea View

Family Room, Sea View | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Family Room, Sea View

7.4 out of 10
Good
(11 reviews)
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double Room (Compact)

Standard Double Room (Compact) | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Standard Double Room (Compact)

8.2 out of 10
Very good
(44 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room (Inland)

Standard Twin Room (Inland) | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Standard Twin Room (Inland)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room, Sea View

Beach/ocean view

Standard Twin Room, Sea View

8.0 out of 10
Very good
(8 reviews)
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Suite, 1 Bedroom

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

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About this property

The Grand Hotel

On beach with outdoor pool for sandy fun near Princess Theatre
Spend the day relaxing on the beach or pampering yourself at The Grand Hotel's full-service spa.
The Grand Hotel offers 132 accommodations with a safe and coffee/tea makers. Digital televisions are provided.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Torquay hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include massages.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Our customers tell us they can't get enough of The Grand Hotel's great location. During your stay, you're just a quick walk from Torre Abbey Sands. Features include free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Enjoy British cuisine while dining at Restaurant 1881
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Torre Abbey Sands and 9 minutes on foot from Riviera International Conference Centre
  • Dogs welcome for a fee (restrictions apply)
The Grand Hotel offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

There are 4 meeting rooms available. A health club, a library, and a terrace are also featured at The Grand Hotel. Parking is available for a fee.

This Victorian Torquay hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 7:30 AM to 10:00 AM.
Restaurant 1881 – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner.
Compass Lounge – Overlooking the ocean, this brasserie specialises in British cuisine and only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 10 per day)
  • Street parking available
  • Covered parking on site (GBP 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Compass Lounge
  • Restaurant 1881

Things to do

  • Books
  • Evening entertainment
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Outdoor pool
  • Piano

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • On the bay
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Lift (86 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (106 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from September 8 2025 to February 1 2026 (dates subject to change):
  • One of the swimming pools
  • Fitness facilities
The following facilities are closed seasonally each year. They will be closed from 24 December to 27 December:
  • Bar/Lounge
  • Dining venue
The property will be renovating from 1 October 2025 to 1 February 2026 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
  • Fitness facilities
The following facilities are closed for New Year's Eve and New Year's Day:
  • Bar/lounge
  • Dining venue
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
  • Only dogs are allowed
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 15 per person
  • Covered self-parking fee: GBP 10 per night
  • Nearby parking fee: GBP 10 per day (33 ft away)
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Grand Hotel Torquay
Grand Torquay
The Grand Hotel Hotel
The Grand Hotel Torquay
The Grand Hotel Hotel Torquay

The Grand Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 400 out of 1003 reviews
Rating 8 - Good. 338 out of 1003 reviews
Rating 6 - Okay. 157 out of 1003 reviews
Rating 4 - Poor. 70 out of 1003 reviews
Rating 2 - Terrible. 38 out of 1003 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Location is amazing - right by the station, the beach and the festival we were attending. Hotel bar is gorgeous but swimming pool area needs some attention and more loungers. Rooms at the top of the hotel are incredibly hot but a fan is provided (we only found that the next morning!). Staff are super friendly and helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Tracey

Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Markus

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 2 nights in Aug 2025

4/10 Poor

Sean

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel is an icon of the area however the upkeep of the hotel has definitely slipped. The staff did their best to help out where possible but the stay was uncomfortable at best. We really wanted to love it but facing a train station with very worn out bed and a bathroom with mold didn’t have us resting as we had planned. Unfortunate.
Stayed 3 nights in Aug 2025

10/10 Excellent

Lucy

Travelled with family
Liked: Staff & service, room comfort

Faded glamour

Glamorous hotel, faded in places and could do with a little refurb in the bedroom corridors and around the pool, but we had a lovely stay, the facilities are great and our room was well-appointed. Great location, right next to the station and lovely view of Torquay. We will definitely return.
Stayed 2 nights in Aug 2025

8/10 Good

Georgina

Stayed 5 nights in Aug 2025

8/10 Good

Melanie

Travelled with family
Liked: Staff & service
Staff were friendly enough.Reception/bar/restaurant was nice.some areas of hotel look like they need a refresh/updating.Swimming pool outside needs a refresh or clean?and changing rooms which also weren’t that clean.Room was ok but a bit tired in place.It was clean but window wouldn’t open.Breakfast quite a good choice.Coffee was already made up in a machine which was cold and too strong.Good location though for lots of places.
Stayed 1 night in Aug 2025

10/10 Excellent

K E

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Paul

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Good location. Disappointing bathroom.
Stayed 2 nights in Aug 2025

10/10 Excellent

N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Week break

Brilliant stay well looked after
Stayed 7 nights in Aug 2025

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
Old-world warmth of welcome to children and adults. Main reception room is a beautiful large high windowed, graceful, room resplendent with its numerous couches, library, sea views and perfect for rainy days. The pork belly and fresh vegetables were delicious. A realistically priced, child-welcoming, truly charming hotel with generous pool towels, for the much enjoyed indoor and outdoor pool. The location is great for quick walks, short taxi and train rides to an abundance of child-appropriate fun. The staff are delightful. Grandeur and hospitality without the price-tag, breakfast and bedroom more than adequate, we look forward to our next visit very much. If you need power-showers, and ten-star waitress-service breakfasts, air conditioning, ... this hotel is not for you, but how lucky we are to have this wonderful hotel exactly as it is.
Stayed 3 nights in Aug 2025

6/10 Okay

Avinash

Travelled with partner
Disliked: Cleanliness, staff & service
Parking costs additional 10 pounds, staff not experienced and not very helpful especially at reception to checkin. Had to wait a long and she was rude. Breakfast is good Venue is overrated Hotel is old
Stayed 1 night in Aug 2025

4/10 Poor

Kristen B.

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The Grand Hotel is poorly maintained and needs updating.
Stayed 2 nights in Aug 2025

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

4/10 Poor

Paul

Stayed 1 night in Aug 2025

6/10 Okay

Travon

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Paid for a sea view room but got less than a partial view on the first floor... The duvet covers and bed covers had holes and were dirty... The wifi was very bad ..we had to use our mobile data throughout our stay...
Stayed 5 nights in Aug 2025

8/10 Good

Peter

Liked: Staff & service
Disliked: Property conditions & facilities
Generally our stay was ok. The entrance to the hotel is fabulous and well maintained and the staff are friendly. The indoor pool and changing rooms need a bit of an upgrade. There was a musty smell in our room and the corridor outside. Also not enough hooks to hang towels.
Stayed 3 nights in Aug 2025

6/10 Okay

Kristen B.

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is close to train station and staff are nice. Unfortunately, this hotel has seen better days. I would not recommend anyone stay here.
Stayed 1 night in Aug 2025

8/10 Good

Judith

Stayed 2 nights in Aug 2025

4/10 Poor

Lee

Travelled with family
Stayed 2 nights in Aug 2025

6/10 Okay

Krishna

Disliked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

Maria

Travelled with family and small children
Liked: Staff & service, amenities
Right on the beach and a lovely walk to the seafront and town centre of Torquay. Outdoor pool is heated and an absolute delight. Staff sweet and friendly. Gym a little dated but great to keep on top of fitness.
Stayed 5 nights in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely friendly hotel the pool was great. Overall it’s a bit dated but they are trying their best and our 2 night stay was great
Stayed 2 nights in Jul 2025

10/10 Excellent

Gavin

Stayed 7 nights in Aug 2025

6/10 Okay

Stephen

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel was not 4 stars more like 2. Reception area nice but after that poor. Bedroom needed updating. Too many dogs on the premises. It was like being at Crufts. Shower pressure was a trickle and reported it twice at reception but to no avail. One good point, the staff were all excellent and worked extremely hard.
Stayed 7 nights in Aug 2025