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The Heritage Hotel

3.0 star property

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Photo gallery for The Heritage Hotel

Breakfast, lunch, dinner and brunch served
Superior Double Room | Desk, iron/ironing board, free cots/infant beds, free WiFi
Indoor pool
Terrace/patio
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Business services

Explore the area

View in a map
The Heritage Hotel, Shedden Hill, Torquay, England, TQ2 5TY
  • Place, Torre Abbey Sands
    ‪1 min walk‬
  • Place, Princess Theatre
    ‪6 min walk‬
  • Place, Torre Abbey
    ‪8 min walk‬
  • Airport, Exeter (EXT-Exeter Intl.)
    ‪54 min drive‬

Room options

View all photos for Double or Twin Room

Double or Twin Room | Desk, iron/ironing board, free cots/infant beds, free WiFi

Double or Twin Room

8.6 out of 10
Excellent
(23 reviews)
  • Beach view
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room | Desk, iron/ironing board, free cots/infant beds, free WiFi

Superior Double Room

7.4 out of 10
Good
(3 reviews)
  • Sea view
  • 5 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Suite

Deluxe Suite | Desk, iron/ironing board, free cots/infant beds, free WiFi

Deluxe Suite

  • Sea view
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room | Desk, iron/ironing board, free cots/infant beds, free WiFi

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed
  • Free Wi-Fi

View all photos for Triple Room

Triple Room | Desk, iron/ironing board, free cots/infant beds, free WiFi

Triple Room

  • Sea view
  • 16 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

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About this property

The Heritage Hotel

An indoor pool, a restaurant and a bar/lounge are available at this hotel. Free cooked-to-order breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, an arcade/games room and a TV in a common area are on-site.
The Heritage Hotel offers 24 accommodations with coffee/tea makers and a hairdryer. 20-inch flat-screen televisions come with premium cable channels.

Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at The Heritage Hotel. During your stay, you're just a quick walk from Princess Theatre. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a beachfront location while dining at Appleby's
  • Take a swim in the indoor pool
  • Amenities include meeting rooms, a terrace and TV in a common area
  • 5 minutes by car from Babbacombe Beach and 11 minutes from South Devon
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

An indoor pool, a terrace, and an arcade/games room are also featured at the business-friendly The Heritage Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3-star Torquay hotel.

Guests are served a free cooked-to-order breakfast on weekdays from 7:30 AM to 10:00 AM and at the weekend from 8:00 AM to 10:00 AM.
Appleby's – This beachfront restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available 7:30 AM to 10:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Appleby's

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room cot
  • Indoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • On the beach
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Late check-in fee: GBP 10 for check-in between 10 PM and 8:00 AM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 8:30 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: GBP 10 for check-in between 10 PM and 8:00 AM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 8:30 AM - 9:00 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 9:00 AM

Property is also known as

Heritage Hotel Torquay
Heritage Torquay
The Heritage Hotel Torquay, Devon
The Heritage Hotel Hotel
The Heritage Hotel Torquay
The Heritage Hotel Hotel Torquay

The Heritage Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 118 out of 285 reviews
Rating 8 - Good. 99 out of 285 reviews
Rating 6 - Okay. 40 out of 285 reviews
Rating 4 - Poor. 19 out of 285 reviews
Rating 2 - Terrible. 9 out of 285 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities
Great location, very friendly staff, the room we had was massive with a living and dining area, the pub food and breakfast was lovely 👌
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities
All round brilliant
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities
Great value
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms nice amd clean. Reasonable amount of parking. Nice sea view from the breakfast room. Some wind noise on breezy days, noticeable outside my room, no 7. Large bar with some functions at weekends, but the noise wasnt too intrusive. Overall an enjoyable stay
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Rodger

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast and nice staff
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities
Very welcoming hotel, with clean rooms. Maybe a little dated, but very spacious and has everything you need and more. Great breakfast and a very good bar and menu. A great location also..
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kathy

Beautiful room very clean, everything working, staff very friendly and nothing too much trouble. We ate at the hotel and the food was delicious.
Hotel room
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and bar nice views from bar over Torquay beach, breakfast was nice
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities
For a 1-night stay this hotel had everything we needed. Central location, easy parking, a spacious room with a comfy bed (and the added bonus of a sea view) and a tasty breakfast in the morning. My wife and I visit Torquay a few times and have stayed in most of the hotels in this price bracket - the Heritage has to be one of the best yet.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

philip

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel with great staff
Stayed 3 nights in May 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
Good clean, spacious room. Nice bar.
Stayed 1 night in Nov 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
Large room with sea view. Staff friendly and attentive.
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

philip

Liked: Cleanliness, staff & service, property conditions & facilities
great hotel
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
A good basic base for a short stay in Torquay
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very last minute booking but did not disappoint. Beautiful room very spacious overlooking the bay. Plenty of coffee facilities and mini toiletries . Comfortable bed and excellent location, value for money with included breakfast
Stayed 1 night in Oct 2025
Verified

8/10 Good

Olly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb!

Excellent location and free car park and breakfast was a bonus
Stayed 1 night in Jul 2025
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service

Worth the money.

Easy to find just up from the beach 10 walk into town, good carpark and free if you manage to get a spot. Great food and nice bar.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect location for Torquay beach and the Riviera Centre. Comfortable bed, friendly staff and a great breakfast - complete with sea view. Couldn't ask for more.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money, great views
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room
Stayed 1 night in Oct 2025
Verified

8/10 Good

ravi

Liked: Staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Nov 2023
Verified

8/10 Good

Barry

Liked: Cleanliness, staff & service
En-suite door gets stuck , bed uncomfortably dated room but breakfast was v good and staff excellent
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay

Clean, tidy and views impressive over the bay.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and good service with a good selection of food and drink
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

PHILIP

Liked: Cleanliness, property conditions & facilities, room comfort

BUSINESS TRIP TO TORQUAY

EXCELLENT HOTEL
Stayed 3 nights in Oct 2024