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The Imperial Torquay

4.0 star property

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Photo gallery for The Imperial Torquay

View from property
Reception
Lounge
Sauna, steam room, body treatments, aromatherapy, body wraps
Interior entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Park Hill Road, Torquay, England, TQ1 2DG
  • Place, Torquay Marina
    ‪5 min walk‬
  • Place, Inner Harbour
    ‪6 min walk‬
  • Place, Princess Theatre
    ‪11 min walk‬
  • Airport, Exeter (EXT-Exeter Intl.)
    ‪39 min drive‬

Room options

View all photos for Standard Double Room

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Double Room

8.4 out of 10
Very good
(19 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Sea View Double Room

Hypo-allergenic bedding, in-room safe, individually decorated

Deluxe Sea View Double Room

8.6 out of 10
Excellent
(52 reviews)
  • Sea view
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room, 1 Double Bed, Bay View (Balcony or Terrace)

Hypo-allergenic bedding, in-room safe, individually decorated

Deluxe Double Room, 1 Double Bed, Bay View (Balcony or Terrace)

8.8 out of 10
Excellent
(30 reviews)
  • Sea view
  • 34 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, 1 Bedroom

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Twin Room, 1 Bedroom

8.6 out of 10
Excellent
(13 reviews)
  • Hill view
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Suite

Suite | Hypo-allergenic bedding, in-room safe, individually decorated

Suite

8.0 out of 10
Very good
(4 reviews)
  • Sea view
  • 45 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Cosy Double Room

Hypo-allergenic bedding, in-room safe, individually decorated

Cosy Double Room

8.0 out of 10
Very good
(57 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Sea View Double Room

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Sea View Double Room

8.4 out of 10
Very good
(31 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Family Room

Deluxe Family Room | Hypo-allergenic bedding, in-room safe, individually decorated

Deluxe Family Room

  • Sea view
  • Sleeps 2
  • 1 Double Bed

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About this property

The Imperial Torquay

Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a sauna are on-site.
The Imperial Torquay offers 152 accommodations with a safe and coffee/tea makers. This individually decorated and furnished accommodation includes desks. Flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

An outdoor tennis court and a health club are featured at the hotel. An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Guests aged under 18 years old are not allowed in the health club or fitness facility.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Imperial Health Club. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
The breakfast at The Imperial Torquay gets high marks from our customers. During your stay, you're just a quick walk from Beacon Cove. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Enjoy British cuisine while dining at Regatta Restaurant
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Indulge with body wraps, Ayurvedic treatments or massages at Imperial Health Club
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Guests have great things to say about the pool and the location
  • Steps from Beacon Cove and 6 minutes on foot from Torquay Marina
  • Dogs welcome for a fee (restrictions apply)
The Imperial Torquay offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 205 square feet (19 square metres) and includes conference space. A health club, a hot tub, and a sauna are also featured at the business-friendly The Imperial Torquay. You'll have access to the indoor pool and outdoor pool at a partner property. For a fee, parking is available.

This Victorian Torquay hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 10:00 AM.
Regatta Restaurant – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 18 for adults and GBP 18 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Regatta Restaurant

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Sauna
  • Steam room

Family friendly

  • Access to nearby outdoor pool
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 205 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 9 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
  • Only dogs are allowed
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.00 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 18 for adults and from GBP 18 for children
  • Uncovered self-parking fee: GBP 10.00 per day
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 40.00 (subject to availability)
  • Rollaway bed fee: GBP 25.00 per night
  • Spa fee: GBP 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Imperial Torquay
Imperial Hotel Torquay
Imperial Torquay
Imperial Torquay Hotel
Torquay Hotel Imperial
Torquay Imperial
Torquay Imperial Hotel
The Imperial Hotel Torquay
The Imperial Torquay Hotel
The Imperial Torquay Torquay
The Imperial Torquay Hotel Torquay

The Imperial Torquay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 505 out of 1006 reviews
Rating 8 - Good. 312 out of 1006 reviews
Rating 6 - Okay. 116 out of 1006 reviews
Rating 4 - Poor. 48 out of 1006 reviews
Rating 2 - Terrible. 25 out of 1006 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Julie

Travelled with partner
Liked: Amenities, property conditions & facilities
I’m don’t want to complain with staff that I found dining area comment was made when I walked though to entrance it was close to lift from our room and did get looks up and a bit just to let you know never ever judge a a book from its cover as the old saying person stay should excepted no mater what they look like and we should be treat no different I can say their was 1 fella their was so kind and friendly on that note my stay I was that in pressed BUT to each their own !!!!
Stayed 7 nights in Oct 2025

8/10 Good

Matthew, Exeter

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff, good location, sea views from most rooms
Stayed 7 nights in Oct 2025

10/10 Excellent

fiona

Liked: Cleanliness, staff & service, amenities
Was a lovely experience.. polite staff. Hreat location.. very charming hotel
Stayed 1 night in Nov 2025

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and clean and good breakfast
Stayed 3 nights in Nov 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities
Staff friendly. Room clean
Stayed 1 night in Nov 2025

8/10 Good

STEPHEN

Liked: Cleanliness, staff & service, amenities
Big old hotel, lots of facilities including a nice leisure club. Great dinner in the restaurant overlooking the bay.
Stayed 1 night in Nov 2025

10/10 Excellent

Peter

Stayed 1 night in Nov 2025

6/10 Okay

Peter

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
On arrival, no one was at reception, with no bell or other way to let staff know we were there, kept waiting for up to 5 minutes, this might seem petty but it's not what I would expect from a five-star hotel on arrival. The hotel was clean throughout although it does seem to be suffering from a faded grandeur. Our bedroom was clean, with a balcony which was great on an evening with a glass of wine watching the lights around the bay. The bed was very soft and needed replacing and seemed to be a small double? The bathroom shower needed updating although it was adequate for our needs. After showering I had to open a window (no extractor fan), and the window frame was black with mould! The water pressure in the taps was dreadful sometimes it was just a trickle. One evening at the bar the member of staff serving didn't know how to open a bottle of wine with a cork!! The hotel seemed to be running on minimum staff. It definitely needs modernisation, and the outside is starting to look grim. I would still recommend the hotel (just), but without a programme of investment I worry over the future of this hotel.
Stayed 2 nights in Nov 2025

8/10 Good

Matthew, Exeter

Liked: Cleanliness, amenities, property conditions & facilities
Pleasant staff, lovely old building, great sea views.
Stayed 7 nights in Nov 2025

10/10 Excellent

Gill

Liked: Cleanliness, amenities, property conditions & facilities
The first room we had was less than spotless after bringing attention to it, we were upgraded to a bigger more pleasant room
Stayed 2 nights in Nov 2025

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
The hotel shows it's age, like a classic car. The staff are excellent. I particularly enjoyed the pool and spa area, again well passed it in age, it is comfortable and well run by attentive staff
Stayed 3 nights in Nov 2025

4/10 Poor

G

Business traveller
Liked: Staff & service, amenities
Room and hotel in general a little neglected, wardrobe in room 121 had a terrible smell inside, so was unusable for clothes storage. Reported on leaving. Food was poor and overpriced for the quality. 3 course from set menu, one glass of wine and some sparkling water was around £56. Breakfast was overpriced for quality, very greasy and fatty limited cooked selection. Would not recommend in current condition.
Stayed 2 nights in Nov 2025

4/10 Poor

david

Stayed 1 night in Nov 2025

10/10 Excellent

Diana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hi sorry for the delay, my husband and i had a lovely stay at your hotel. Everything about your hotel was Excellent, very clean, the hotel staff everyone we meet was very helpful and courteous. Thank you, kind regards.
Stayed 1 night in Oct 2025

10/10 Excellent

Vicki

Liked: Cleanliness, amenities, property conditions & facilities
Lovely
Stayed 1 night in Nov 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, amenities
.
Stayed 1 night in Nov 2025

10/10 Excellent

Debbie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovely spacious room, fantastic location for exploring torquay and the beaches, beautiful hotel and lovely peaceful bright swimming pool, I'll definitely book again when im next in Torquay (usually for a show)
Stayed 1 night in Oct 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, room comfort
Everything was top notch, couldnt fault anything.
Stayed 1 night in Nov 2025

8/10 Good

John

Liked: Cleanliness, staff & service
Hotel clean inside, but externally shabby.
Stayed 1 night in Oct 2025

10/10 Excellent

Wallace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel good location and breakfast is the best in Torquay
Stayed 1 night in Nov 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service
Period features , twin room nicely laid out, great lication
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Lovely stay and a fabulous rate on a Sunday night. Great facilities to enjoy too and being just a few minutes walk down to the harbour a lovely location. The buffet breakfast was excellent with an enormous selection. A return visit is already on the cards !!
Stayed 1 night in Oct 2025

10/10 Excellent

Wallace

Liked: Cleanliness, staff & service, amenities
Great room friendly staff
Stayed 2 nights in Oct 2025

8/10 Good

K

Travelled with family
Liked: Cleanliness, staff & service, amenities
Really good value for money Breakfast was fab
Stayed 1 night in Oct 2025