Hotel in Torreón with 24-hour front desk and outdoor pool
This hotel features an outdoor pool, a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, concierge services, laundry facilities and a 24-hour front desk are on-site.
Hotel La Villa offers 68 air-conditioned accommodations with complimentary bottles of water and free toiletries. 32-inch flat-screen televisions come with satellite channels.
Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel La Villa, you'll be within walking distance of Revolucion Stadium. Free WiFi in public areas, an outdoor pool and a restaurant are available.
Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Take a swim in the outdoor pool
Services include a concierge and tour or ticket assistance
Just a 3-minute drive from Revolucion Stadium and a few minutes from La Laguna Regional Museum
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, tour/ticket assistance, and concierge services are also featured at Hotel La Villa.
Smoking is allowed in designated areas at this 3-star Torreón hotel.
La Villa – This family restaurant serves breakfast, lunch and dinner.
Languages
English, German, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Onsite parking available only on request
Food and drink
A bar/lounge
A restaurant
Restaurants on site
La Villa
Things to do
Outdoor pool
Family friendly
Laundry facilities
Outdoor pool
Conveniences
24-hour front desk
Laundry facilities
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Wheelchair accessible (may have limitations)
More
Banquet hall
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Private bathroom
Rainfall showerhead
Shampoo
Shower
Towels provided
Entertainment
32-inch flat-screen TV with satellite channels
Food and drink
Free bottled water
More
Air conditioning
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 5:00 PM
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Hotel La Villa
Children and extra beds
Children are welcome.
Kids stay free! One child 12 years old or younger stays free when using existing bedding.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.
Property Registration Number OLA830304LM4
We should mention
One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Pets and service animals are not allowed on site.
Property is also known as
Hotel La Villa Hotel
Hotel La Villa Torreón
Capital O Hotel La Villa
Hotel La Villa Hotel Torreón
Hotel La Villa Reviews
Reviews
6.4
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
At reception, we were offer to "upgrade" from room air condition to a mini-split option at a sub-charge to the room cost. We did not know why this would be an option so we decline the charge. Later we found out that the air condition would stop working in the middle of the night and during the day. We didn't have a room temperature control so we were at the mercy to call the front desk and have the air check turn back on after an hour or so.
El servicio en atencion es pesimo. Debido a que un evento en la ciudad el hotel presentó sobre demanda, a lo cual el personal no supo manejar derivando con ello a un trato despota hacia los clientes. En lo personal el encargado del tercer turno no me permitia el acceso al hotel argumentando que ya no habia cupo, aun cuando ya tenia la habitacion reservada y asignada ya que previamente habia hecho el check in. Instalaciones sucias y con falta de mantenimiento. Baño con hongos y unidad de enfriamiento vieja y rudiosa. La verdad no me volveria a quedar en ese hotel.
La atención del personal (recepcion) al momento de llegar, a pesar de que en fotos por fuera se ve bien al entrar deja mucho que desear, el restaurante brilla por su ausencia no tenia casi nada (Hora de comida) y en el desayuno muy pocas opciones 6/10 nadamas para salir del apuro si andas de viaje
Habitación muy vieja, ropa de cama sucia, base de cama de cemento muy deteriorado, baño muy viejo, aire lavado muy fuerte y no se puede apagar, en general muy viejo y descuidado.
Excelente servicio, habitaciones cómodas, céntrico. La parte mala es que ya es un hotel un tanto viejo y las instalaciones lo hacen ver, sobre todo los baños. Tienen una terminación como vieja que hasta se ven sucios (no que lo estén). Fuera de eso, muy bien
Super mal, si me pidieran qué lo recomendaría les diría que jamás vayan ahí, pésimos servicio, caro y no es el servicio que obtienes, no ofrecen nada de lo que dicen. En verdad no vayan nunca ahi
Karen
Stayed 2 nights in Aug 2023
4/10 Poor
DANIEL ALEJANDRO
Travelled with family
16 Jul 2023
Liked: Staff & service, room comfort
Reservación sin Confirmar en sistema.
Es necesario que el hotel esté enterado de la reservación. Yo hablé un día antes de mi viaje para confirmar la reservación y me atendieron de una forma grosera diciendo que "Si ya me había llegado el correo, ya estaba confirmada la reservación", pero cuando llegué a hospedarme , no tenían reservación a mi nombre. Entonces ruveyque sacar el correo con la confirmación. Incluso, no sabían cuanto me había costado la reservación...
Me agradó, muy amable el trato de quien nos atendió a nuestro arribo ya avanzada la noche, parece que ellos están teniendo problemas con los pagos de expedia, pero todo se arreglo desde Expedía misma y el hotel
Ojalá arreglen esto de los pagos en línea, Gracias