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Lakes Resort

3.5 star property

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Photo gallery for Lakes Resort

Deluxe Queen Studio | 2 bedrooms, iron/ironing board, free WiFi, bed sheets
Terrace/patio
Deluxe Queen Penthouse | 2 bedrooms, iron/ironing board, free WiFi, bed sheets
Family Apartment, 4 Queen Bedrooms | Living area | Flat-screen TV
Interior

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

Map
57-59 Main Rd, Toukley, NSW, 2263
  • Soldiers Beach
    ‪12 min drive‬
  • Norah Head Lighthouse
    ‪12 min drive‬
  • Magenta Shores Beach
    ‪14 min drive‬

Room options

View all photos for Family Apartment, 4 Queen Bedrooms

Family Apartment, 4 Queen Bedrooms | 2 bedrooms, iron/ironing board, free WiFi, bed sheets

Family Apartment, 4 Queen Bedrooms

  • Lake view
  • Sleeps 8
  • 3 Queen Beds and 2 Single Beds

View all photos for 2 Queen Bedrooms Apartment

2 Queen Bedrooms Apartment | 2 bedrooms, iron/ironing board, free WiFi, bed sheets

2 Queen Bedrooms Apartment

  • Partial lake view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Studio, 1 Double Bed

Studio, 1 Double Bed | 2 bedrooms, iron/ironing board, free WiFi, bed sheets

Studio, 1 Double Bed

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 1
  • 1 Double Bed

View all photos for 3 Queen Bedrooms Apartment

3 Queen Bedrooms Apartment | 2 bedrooms, iron/ironing board, free WiFi, bed sheets

3 Queen Bedrooms Apartment

9.0 out of 10
Wonderful
(2 reviews)
  • Partial lake view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Bed

View all photos for Standard Studio, Multiple Beds

Standard Studio, Multiple Beds | 2 bedrooms, iron/ironing board, free WiFi, bed sheets

Standard Studio, Multiple Beds

7.2 out of 10
Good
(5 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Queen Penthouse

Terrace/patio

Deluxe Queen Penthouse

  • Lake view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Deluxe Queen Studio

Terrace/patio

Deluxe Queen Studio

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed | 2 bedrooms, iron/ironing board, free WiFi, bed sheets

Studio, 1 Queen Bed

7.6 out of 10
Good
(16 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Queen Studio, Multiple Beds

Family Queen Studio, Multiple Beds | 2 bedrooms, iron/ironing board, free WiFi, bed sheets

Family Queen Studio, Multiple Beds

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

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External Spa bath Queen | Balcony

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  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (1000)
The price is €84
for 1 room
includes taxes & fees
4 Aug - 5 Aug
Ocean Front at The Entrance

About this property

Lakes Resort

Hotel in Toukley with sauna and outdoor pool
Along with an outdoor pool, this hotel has a sauna and express check-out. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden and a vending machine.
Lakes Resort offers 28 air-conditioned accommodations with an iron/ironing board and free toiletries. Accommodation at this 3.5-star hotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower.

This Toukley hotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms.

Recreational amenities at the hotel include an outdoor pool and a sauna.
Our customers tell us that they can't get enough of the helpful staff at Lakes Resort. During your stay, you'll be close to Renee Close Reserve. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a lift and a vending machine
  • On-site recreation includes a steam room and a sauna
  • Just a 4-minute drive from Renee Close Reserve and a few minutes from Hargraves Beach
Lakes Resort offers its guests an outdoor pool and a sauna. WiFi is free in public spaces. Lakes Resort also features a vending machine, a garden, and express check-out. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Toukley hotel.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Pool gate

Conveniences

  • Limited-hour front desk
  • Vending machine

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: AUD 50
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 100
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of AUD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: AUD 50 (subject to availability)
  • Late check-out fee: AUD 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 9:00 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Lakes Resort Hotel
Lakes Resort Toukley
Lakes Resort Hotel Toukley

Lakes Resort Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 51 out of 189 reviews
Rating 8 - Good. 52 out of 189 reviews
Rating 6 - Okay. 39 out of 189 reviews
Rating 4 - Poor. 21 out of 189 reviews
Rating 2 - Terrible. 26 out of 189 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

juana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This resort is not worth it. Last week we had a bad experience with that resort staff, they are not friendly. This was my experience. The resort manager was a careless man with the customers. I had an accident, I fell off a chair, it was damaged, he was not worthy of bringing ice, no less, let's file an incident report. Poor service. I do recommend that you do not visit this place. The only nice thing is the lake side and backyard. The pool is very dirty. We had to take our grandson to the emergency health center because he got an allergy from dirty water. For what I posted in the middle of the day, it is not a pool. It looks like a long fountain and a dirty footpath swimming pool. The place was so dirty swimming pool not clean. My hair is light I find small hands base a red her so upset with service
Stayed 2 nights in Apr 2025

8/10 Good

Skipton

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Shower curtain in bathroom not long enough and did not reach shower floor which led to leakage and accumulation of water on small bathroom floor. Outside switch to spa did not work. Advised by reception later they needed to be advised if spa use was required so that it could be turned on by them . Suggest that sign be attached near outside switch to contact reception when spa has been turned off
Stayed 4 nights in Mar 2025

4/10 Poor

Andrea, LANE COVE

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked Lake Resort before I had read all the 2* reviews. Unfortunately the reviews in this case were true. The photos are optimistic at best and taken when the place was new. Naturestrip in need of desperate mow. No one was on Reception when we arrived so I rang the number and waited about 20 minutes for my key. I used this time to check out the "facilities" the pool was very long & narrow (maybe 2m). I passed the pool area and went out to the grass area on the lakeside. No decent furniture to enjoy what was a very nice view. My key was finally given to me. First impressions, no view here as I opened into a depressing room with a small kitchenette, couch and bed. The window & glass door faced the car park with zero natural light. The car park was very tight and I was extremely concerned about being parked in and angled my car to ensure the easiest exit. TV had no remote control. Phoned for help, but managed to locate a friendly neighbour who gave me their remote so I could switch TV on. Phoned again after 30 min to chase remote and waited another 30 before it finally arrived. Tried to connect to the WiFi. Signal only worked outside the Reception area. Bedtime - I could not believe that the sheet did not fit the bed! At the end of the bed there was 30cm of mattress protective cover! The toilet seat did not fit the toilet properly. On leaving, I tried to follow the instructions for rubbish removal and could only find the recycling bin.
Stayed 2 nights in Mar 2025

2/10 Terrible

Caren

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unit we stayed in very disappointed. Not like pictures on booking platform. Air conditioning noisy and vents dirty. Bedding was filthy and master bed mattress had large dip where one person had trouble staying in bed and woke with back pain. Booking was for 6 people cutlery available for 5 people. Marks and holes in the wall. front entry door key would not work and had to ask to be shown the tricks to get it open. Bathrooms super small. Larger person would not fit into the basin area. Shower heads clogged and water would spray everywhere. Corners in bathroom had mould. Fridge was not turned on. When first opened smelt and took a long time to cool down. Would never stay again. It was overpriced
Stayed 2 nights in Feb 2025

2/10 Terrible

Roger

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was an absolute Joke, Booked and paid for Deluxe Penthouse for my partner and I, turned up and was told that it was in fact unavailable and instead "Upgraded to a 4 bedroom apartment". All without consulting myself and would not give a refund, guy on the phone was rude and simply told us theres nothing i can do about it, i guess not, but i will never be staying there again.
Stayed 1 night in Feb 2025

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities

Toukley trip

A short holiday near the beach on the Central Coast. Location suited us with about 1km walk to the main shopping area with restaurants and Coles. Need to drive to Norah Head for surfing beaches with a range of options for different levels. Nice walk near Norah Head lighthouse which is well worth a visit.
Stayed 4 nights in Feb 2025

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Feb 2025

2/10 Terrible

Kris

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
FALSE ADVERTISING- Property is run down, dirty and nothing like the photos. Smoke detector handing off ceiling, paint peeling, mould, looked onto a brick wall, felt like a dungeon, bed cover stained, smelt damp old old bed dumped outside by front door. Complained to Expedia and the property refused to engage with them.
Stayed 1 night in Feb 2025

2/10 Terrible

Ramesh

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was not ready on time. Floor was dirty. Steamer wasn't working. Toaster wasn't working. Verd to open the front door. Blind issues in the lounge & one of the room
Stayed 2 nights in Jan 2025

2/10 Terrible

Cathrine

Disliked: Cleanliness, property conditions & facilities, room comfort

Not a resort, it’s a micro hotel.

This is not a resort! It’s a tiny temu lap pool. Tiny spare. Tiny rooms. Water in stair well made it unsafe and it was used for storage. Second hand elevator had three levels but the building is only two levels. Water at the door step everyday. Holes kicked in door of bathroom room with the drain grate that kept coming up. Tiniest bathroom with no bench space. The blind was broken. I hand rolled it down and then it was stuck down. Photos are all altered. Vinyl lounges peeling. Seriously bad. Not worth even $100 a night but should actually be shut down.
Stayed 2 nights in Jan 2025

8/10 Good

Lena

Liked: Cleanliness
Clean n comfortable. A few more milk portions would be good. Car parking was a problem. Otherwise quiet
Stayed 1 night in Jan 2025

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay for one night. The sunset view in the garden is incredible.
Stayed 1 night in Jan 2025

8/10 Good

Harsh

Travelled with group
Wonderful views but slow staff. We waited an hour for the staff to turn on the facilities. The spa does not work properly.
Stayed 1 night in Dec 2024

10/10 Excellent

Jared

Stayed 1 night in Jan 2025

2/10 Terrible

Brad

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Anphy Francis

Disliked: Cleanliness
Good location but not well maintained
Stayed 2 nights in Jan 2025

6/10 Okay

Sue

Travelled with partner
Disliked: Staff & service, property conditions & facilities
This “resort” is average. We arrived half hour before checkin and they made us wait. After that, the shower door came off and we asked the man in the office to please get it fixed before we got back that night. That’s after we made 4 phone calls to the number and no one answered. I could have walked into that little office space and taken everything! That night the shower screen still wasn’t fixed, so we didnt have showers the next morning. We couldn’t find anyone at check out and a lady pushing the linen trolley said she could take the key and would pass on the message about the shower screen again. The people who seemed to “run” it were extremely laise fair. I certainly wouldnt employ them. The resorts location is good but it’s certainly not a resort I would return to. Sorry.
Stayed 2 nights in Dec 2024

2/10 Terrible

Suzanne

Disliked: Cleanliness, staff & service, property conditions & facilities
Not plesant. Pictures are false. Would not recommend.
Stayed 1 night in Dec 2024

6/10 Okay

Marie

Disliked: Staff & service
When i arrived and was shown my room which was ok went to turn tv on it didn't have a cable on the back so couldn't use it had to wait to find someone to fix it up for me. They weren't very friendly 😕
Stayed 1 night in Dec 2024

6/10 Okay

Kirsti

Business traveller, Travelled with partner
Liked: Staff & service
It was what you would expect for a 3 star place, lots of little things that could easily be changed, but all in all it was ok
Stayed 1 night in Dec 2024

10/10 Excellent

Omotunde atinuke

Stayed 1 night in Dec 2024

6/10 Okay

Graham

Stayed 1 night in Sep 2024

8/10 Good

andrew, crescent head

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is in a beautiful location and is very affordable.the room was nice and clean the bathroom was very small but usable .i would stay again.
Stayed 1 night in Sep 2024

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024