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Citiz Hotel

4.0 star property

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Photo gallery for Citiz Hotel

Front of property
Lobby
Shower, free toiletries, hair dryer, towels
Restaurant
Premium bedding, Select Comfort beds, in-room safe, soundproofing

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
18 Allees Jean Jaures, Toulouse, Haute-Garonne, 31000
  • Place, Garonne
    ‪3 min walk‬
  • Place, Capitole de Toulouse
    ‪5 min walk‬
  • Place, Place du Capitole
    ‪6 min walk‬
  • Airport, Toulouse (TLS-Blagnac)
    ‪18 min drive‬

Room options

View all photos for Standard Double Room

Premium bedding, Select Comfort beds, in-room safe, soundproofing

Standard Double Room

9.2 out of 10
Wonderful
(26 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Premium bedding, Select Comfort beds, in-room safe, soundproofing

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 25 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Single Room

Premium bedding, Select Comfort beds, in-room safe, soundproofing

Standard Single Room

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 20 sq m
  • Sleeps 1
  • 1 King Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Single Room

Premium bedding, Select Comfort beds, in-room safe, soundproofing

Superior Single Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Citiz Hotel

A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and self parking.
Citiz Hotel offers 56 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Select Comfort beds feature premium bedding. 66-cm flat-screen televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Toulouse hotel provides complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Citiz Hotel. During your stay, you're just a quick walk from Place du Capitole. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Within a 15-minute walk of Capitole de Toulouse and Place du Capitole
  • Pets welcome for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and a meeting room are available.

Public spaces have free WiFi and wired Internet. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Citiz Hotel. Parking is available for a fee.

This 4-star Toulouse hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Citiz Hotel has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (EUR 23 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: EUR 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 66-cm flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
  • Maximum 1 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100 per accommodation, per night
  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.
  • A damage deposit of EUR 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 per person
  • Self-parking fee: EUR 23 per day
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Citiz Hotel
Citiz Hotel Toulouse
Citiz Toulouse
Citiz Hotel Hotel
Citiz Hotel Toulouse
Citiz Hotel Hotel Toulouse

Citiz Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 203 out of 584 reviews
Rating 8 - Good. 249 out of 584 reviews
Rating 6 - Okay. 75 out of 584 reviews
Rating 4 - Poor. 38 out of 584 reviews
Rating 2 - Terrible. 19 out of 584 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean good size rooms. Next to metro stop which was very convenient.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, friendly and helpful staff. Perfect stay
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Roisin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a great location and the staff were super friendly and helpful
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Normand

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in May 2024
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
A perfect stay! Friendly and help staff, clean hotel, very convenient to restaurants, market and other attractions.
Stayed 6 nights in Jun 2023
Verified

10/10 Excellent

FABIEN

.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was everything I want in a hotel at a fair price.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Steffany

Liked: Cleanliness, staff & service, property conditions & facilities
It is just so quaint in the heart of the city with many things to do with in walking distance!
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall great place

Helpful front desk. Provided answers to all of our questions
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in the middle of Toulouse. Staff were very friendly and accommodating and spoke multiple languages.
Stayed 7 nights in Jun 2024
Verified

8/10 Good

Ulrike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central, old building- new interior, at the pedestrian zone of the inner city, perfect for sightseeing and shopping and dining
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Aisling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Lovely hotel, clean and comfortable rooms! Staff were extremely friendly. Overall a great stay.
Stayed 1 night in Dec 2022
Verified

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, easy transportation from airport and to train station. Easy walking distance to attractions and dining. Staff responded to our lack of wifi with a good option that we appreciated-all staff helpful and bilingual. We had a very pleasant and easy stay.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Colette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Felt good after 2 weeks of good European hotels (good ones) to know what to expect Very nice overall
Stayed 1 night in May 2023
Verified

8/10 Good

Rémi

Liked: Cleanliness, staff & service
This is Europe, rooms are small but you have all you need
Stayed 2 nights in May 2025
Verified

8/10 Good

Douglas

Liked: Cleanliness, property conditions & facilities, room comfort
It’s a solid three-star hotel, but not four in my opinion. Very accessible location.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Chadi

Liked: Cleanliness, staff & service, property conditions & facilities
Top
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value and location

Great location in the heart of the city. Really helpful team. Can get a little noisy late at night from revellers outside.
Stayed 4 nights in May 2024
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Town centre, good value

Rooms are a little compact here, the service is friendly. The breakfast buffet is basic, with limited options but nice and efficient.
Stayed 1 night in Mar 2024
Verified

8/10 Good

Julio

Liked: Cleanliness, property conditions & facilities
Good value
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Chic modern rooms, excellent central location near trains, subway, buses, and airport shuttle. Lots of restaurants nearby. Hotel staff were always friendly and helpful. Rooms were equipped with the essentials. A kettle is supplied. No carpets, so very clean. Overall, an excellent base to tour Toulouse.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Andranik

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel, friendly staff with perfect location for accessing metro and also touristic areas were practically in walking distance. I was mainly there for business trip, but an afternoon of free time was enough to see some of the touristic cites.
Stayed 2 nights in Oct 2023
Verified

6/10 Okay

Carlos

Liked: Staff & service, property conditions & facilities, room comfort
Very good location in the centre of Toulouse. The only negative is that there was no gym in the hotel.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Ropsonna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great hotel and location. You can’t go wrong should you decide to stay here. The room we had was corner unit, more spacious and clean. The staff are very friendly and helpful. It is a convenient location to restaurants, public transportation and near the Capital.
Stayed 4 nights in Jul 2024