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Grand Hotel de l'Opera, BW Premier Collection

4.0 star property

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Photo gallery for Grand Hotel de l'Opera, BW Premier Collection

Experience the classic European charm of this historic hotel, set in a prime urban location with easy access to all the action.
Experience the grandeur of our lobby, featuring a high ceiling, patterned wallpaper, and plush seating area.
Step into the Grand Hotel de l'Opera's inviting outdoor patio, where tables and chairs await for dining and socializing.
Formal events take place in this elegant banquet hall with a high ceiling and skylight, featuring a long table, chairs, and projector.
Experience the grandeur of our lobby, featuring a high ceiling and unique canopy design, with comfortable seating areas and elegant lighting.

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Room service
  • Housekeeping

Explore the area

Map
1 Place Du Capitole, Toulouse, Haute-Garonne, 31000
  • Place du Capitole
    ‪1 min walk‬
  • Capitole de Toulouse
    ‪1 min walk‬
  • Basilica of Saint-Sernin
    ‪6 min walk‬
  • Toulouse (TLS-Blagnac)
    ‪13 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, Select Comfort beds, minibar, in-room safe

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Double Bed, Non Smoking, Bathtub

Classic Room, 1 Double Bed, Non Smoking, Bathtub | Premium bedding, Select Comfort beds, minibar, in-room safe

Classic Room, 1 Double Bed, Non Smoking, Bathtub

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 1
  • 1 Double Bed

View all photos for Exclusive Room, 1 King Bed, Non Smoking

Exclusive Room, 1 King Bed, Non Smoking | Premium bedding, Select Comfort beds, minibar, in-room safe

Exclusive Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, 1 Queen Bed, Non Smoking

Comfort Room, 1 Queen Bed, Non Smoking | Premium bedding, Select Comfort beds, minibar, in-room safe

Comfort Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(29 reviews)
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Lobby

Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Prestige Room 1 King bed

Premium bedding, Select Comfort beds, minibar, in-room safe

Prestige Room 1 King bed

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Single Room

Premium bedding, Select Comfort beds, minibar, in-room safe

Classic Single Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Comfort Room 1 Queen bed

Lobby

Comfort Room 1 Queen bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King Room 1 King bed

Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe King Room 1 King bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Queen Room

Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Queen Room

  • Sleeps 2
  • 1 Queen Bed

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About this property

Grand Hotel de l'Opera, BW Premier Collection

Victorian hotel with 24-hour front desk and bar/lounge
This smoke-free hotel features a bar/lounge, a snack bar/deli and self parking. WiFi in public areas is free. Other amenities include conference space, concierge services and dry cleaning.
Grand Hotel de l'Opera, BW Premier Collection offers 55 air-conditioned accommodations with minibars and a safe. Select Comfort beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Grand Hotel de l'Opera, BW Premier Collection. During your stay, you're just a quick walk from Place du Capitole. Features include free WiFi in public areas, plus a bar and breakfast (surcharge). This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Place du Capitole and Capitole de Toulouse
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1561 square feet (145 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Grand Hotel de l'Opera, BW Premier Collection. For a fee, parking is available.

This 4-star Toulouse hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:30 AM to 11:00 AM.
Room service (during limited hours) is available.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 15.90 per day)
  • Parking on site (EUR 15.90 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 24 per person
  • A bar/lounge
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,561 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 24 per person
  • Self-parking fee: EUR 15.90 per day
  • Nearby parking fee: EUR 15.90 per day (16 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, ANCV Cheques-vacances and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions). For any questions, please contact the property using the information on the booking confirmation.
This property's wellness area (steam room and sauna) is open from 10 AM to 7:30 PM Monday-Saturday, except Wednesday (open until 6:30 PM). The wellness area is closed on Sunday.
Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.
Property Registration Number FR5079880358
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Grand de l'Opéra
Grand de l'Opéra Toulouse
Grand Hôtel de l'Opéra
Grand Hôtel de l'Opéra Toulouse
Grand Hotel Toulouse
Grand Hôtel l'Opéra Toulouse
Grand Hôtel l'Opéra
Grand l'Opéra Toulouse
Grand l'Opéra
Grand Hôtel de l'Opéra
L'opera, Bw Premier Collection
Grand Hotel de l'Opera, BW Premier Collection Hotel
Grand Hotel de l'Opera, BW Premier Collection Toulouse
Grand Hotel de l'Opera, BW Premier Collection Hotel Toulouse

Grand Hotel de l'Opera, BW Premier Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 531 out of 921 reviews
Rating 8 - Good. 261 out of 921 reviews
Rating 6 - Okay. 75 out of 921 reviews
Rating 4 - Poor. 30 out of 921 reviews
Rating 2 - Terrible. 24 out of 921 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy Edward, Seattle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful older hotel property in the heart of Toulouse. Great location if you won't have a car because the entire City core is accessible on foot or by public transportation. Very walkable neighborhood for dining, drinking, or shopping. The less tourist oriented neighborhoods are a 20 minute walk. Rooms are comfortable and well appointed for an older hotel. Very nice bed. Fantastic, helpful and friendly staff will take very good care of you.
Stayed 1 night in Apr 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved this hotel
Stayed 1 night in Apr 2025

6/10 Okay

Julie

Travelled with group
Liked: Amenities
The Hotel itself was very nice however I was given a room (Aida) that was below ground level. There was a terrible odor in the hallway and was detectable in the room itself. I reported this to the front desk and all they did was spray a citrus scent which actually made it worse. Be aware of this level it obviously has a serious problem and possibly health issue!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Adriana

Stayed 1 night in Apr 2025

6/10 Okay

Steven

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a little old, but that adds to the charm. Overall a good experience and a good location for your stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Louis And Agnes

Stayed 1 night in Mar 2025

10/10 Excellent

NEIL

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel very friendly
Stayed 2 nights in Apr 2025

10/10 Excellent

JULIA

Liked: Cleanliness, property conditions & facilities, room comfort

Great place to stay

The hotel is very charming and the staff are really helpful, kind, and friendly. I felt very welcome there. The location is super central, easy to get to, and walkable to all the main tourist spots, with great restaurants right nearby. I really appreciated that they stored my luggage after checkout until I had to go to the airport. I would definitely stay there again on my next visit.
Stayed 3 nights in Mar 2025

10/10 Excellent

LuAnn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Helana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Patrice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly, beautiful and historic
Stayed 2 nights in Mar 2025

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magical

An amazing hotel with first class staff who could not be more helpful. We loved every moment of our stay. My only criticism is access to Capitole Indigo parking, not the easiest to negotiate but this is no fault of the hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

Annie

Travelled with partner
The place to stay in Toulouse! Excellent everything!!!!
Stayed 4 nights in Feb 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in center of the city. walking distance to most everywhere in the old city. quiet, friendly staff, good breakfast.
Stayed 7 nights in Feb 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Would stay again. Would recommend requesting a proper shower if you don't want to end up with a small bath/shower combo. Breakfast is excellent, if a little pricey.
Stayed 4 nights in Feb 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A superb hotel with very welcoming and professional staff. The hotel is beautifully appointed, the beds are very comfortable. I absolutely recommend this hotel. Locally there are some great restaurants, the hotel will advise on these - one restaurant which really has a nice low key, yet a high quality standard of local food is called Campagne. (Booking is wise).
Stayed 2 nights in Jan 2025

10/10 Excellent

Yvonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in this hotel made us feel very welcome. They gave us a complimentary drink while we waited for our room to be ready. It is a beautiful hotel situated on Capitole square within easy walk of everywhere. Its a buzzing city full of cafes bars and restaurants...we loved it and our stay at this lovely hotel. We will revisit later in the year.
Stayed 2 nights in Jan 2025

8/10 Good

Bertha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous staff, beautiful interior, comfy beds, wonderful location in the Capitol, right in the centre of Toulouse.
Stayed 2 nights in Jan 2025

8/10 Good

Derek

Liked: Cleanliness, staff & service, room comfort

Nice hotel

Nice hotel in a great location
Stayed 5 nights in Jan 2025

10/10 Excellent

Belinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found the hotel staff to be very helpful and friendly. The hotel is in a great location and easily accessible for disabled.
Stayed 3 nights in Jan 2025

10/10 Excellent

Mouhamadou, Dakar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice hotel with very nice staff in an excellent location of Toulouse
Stayed 2 nights in Jan 2025

10/10 Excellent

Tessa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Garry, Boca Raton

Stayed 1 night in Jan 2025

8/10 Good

stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Well located, at the corner of the well known "Place du Capitole" in Toulouse CBD the hotel is on a prime spot for a few days as a tourist in Toulouse if you want to walk the city streets and discover the wonderful cafes/restaurant that the city has to offer. The hotel is decorated in an old fashion way and is missing a few essential to make it a real 4 stars hotel (e.g. small TV, no amenities in bathroom, standard breakfast, limited information given upon arrival).
Stayed 1 night in Jan 2025