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Hotel La Chartreuse

2.0 star property

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Photo gallery for Hotel La Chartreuse

Exterior
Terrace/patio
Daily buffet breakfast for a fee
Exterior
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
4 bis, boulevard Bonrepos, Toulouse, Haute-Garonne, 31000
  • Place, Garonne
    ‪8 min walk‬
  • Place, Capitole de Toulouse
    ‪11 min walk‬
  • Place, Place du Capitole
    ‪12 min walk‬
  • Airport, Toulouse (TLS-Blagnac)
    ‪12 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room | Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Single Room

9.0 out of 10
Wonderful
(9 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room

Double Room | Desk, blackout curtains, free cots/infant beds, free WiFi

Double Room

9.0 out of 10
Wonderful
(11 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Hotel La Chartreuse

Along with a 24-hour front desk, this hotel has free Wi-Fi in public areas and a banquet hall.
Hotel La Chartreuse offers 28 air-conditioned accommodations with free toiletries and blackout curtains. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower.

This Toulouse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel La Chartreuse. During your stay, you're just a quick walk from Canal du Midi. Enjoy features like free WiFi in public areas and breakfast (surcharge).
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include luggage storage
  • Within a 15-minute walk of Capitole de Toulouse and Place du Capitole
Hotel La Chartreuse offers its guests a terrace. Public spaces have free WiFi.

Smoking is allowed in designated areas at this Toulouse hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: EUR 9 per person

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 18 December and 2 January.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.44 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 9.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Chartreuse Toulouse
Hotel Chartreuse
Chartreuse Toulouse
Hotel La Chartreuse Hotel
Hotel La Chartreuse Toulouse
Hotel La Chartreuse Hotel Toulouse

Hotel La Chartreuse Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 102 out of 260 reviews
Rating 8 - Good. 112 out of 260 reviews
Rating 6 - Okay. 29 out of 260 reviews
Rating 4 - Poor. 12 out of 260 reviews
Rating 2 - Terrible. 5 out of 260 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Not used to that type of room very small and narrow but honestly bed was comfy and breakfast was fantastic. Shower stall was interesting it’s very small but again a good nights rest across from the train station
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value and location!

Great rooms. Great price and very convenient to the train gare and the market!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Very nice small hotel. Nice clean room, very friendly and helpful staff, nice breakfast and two minutes from the bus and railway stations
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel near the gare

Great hotel, very close to the train station. Small comfortable rooms, with adequate air conditioning for the hot summer season. Very helpful and friendly front desk, staff, and a wonderful breakfast in the morning.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location Location Location!

Just in front of the train station, and a few blocks from downtown Toulouse, affordable, safe, clean and very friendly staff.
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities

Conveniently to train station.

Very small room. Functional choice near the train station & the hotel graciously allowed us to store a bag for 2 days prior to arrival.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, simple, friendly competent staff, good value breakfast - would definitely stay again.
Stayed 1 night in Jun 2022
Verified

8/10 Good

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Great, cosy place to stay - super convenient for the station and walkable into town (or via the metro). Clean and welcoming for a solo traveller. Would stay here again.
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Lourdes

Liked: Cleanliness, staff & service, amenities
Staff was very helpful! Property near the train m/bus station Very small but clean rooms
Stayed 1 night in Oct 2022
Verified

8/10 Good

Edward

Liked: Cleanliness, staff & service
Clean and functional room. Good air conditioning during heat wave. Strong hot and cold water. Relatively quiet with window closed. Good house keeping. Clean bed sheets, pillow, bed. Friendly and helpful staff. Walk to train station. Good value hotel.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room with a skylight, good service and the place feels secure. Location is far from glamorous but it is near the train station and thus rather convenient.
Stayed 1 night in May 2024
Verified

10/10 Excellent

MASAHIRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staffs are very kind and frendly. Enjoy my stay. Many thanks.
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only had a one night stay but our experience was excellent from checking in to checking out. Friendly staff and the room and communal areas were spotlessly clean. We were offered a bottle of cold water each on arrival which was welcome on a hot day. Soft towels and toiletries were provided in the room and even though we were at the front of the hotel overlooking the road we didn't hear any noise.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Actually really nice, and friendly staff who let us eat our own food in their cafe. Upgraded at no costs, lovely clean room. Thanks
Verified

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Does not look as good as it really is from the outside as it is inside. A little gem.
Stayed 1 night in Nov 2022
Verified

4/10 Poor

Raymund

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The location of the hotel is central to the city center of Toulouse and the hotel is clean . Also, the office is very helpful and the check in and out times are more hours than most hotels - check in is at 2pm but they check you in a little earlier if they can , And check out is not a strict 11, so one can be not as stressed to check out than some places that check out at 10. My biggest complaint is the size of the room which looks much bigger in pictures and accessibility to the room which is on the 3rd floor and there is no elevator so we had to walk three flights of stairs each time. i know there may be budget concerns on putting up an elevator or that there may be no space to put one. Another thing I didn’t like is the lack of room coffee available in the lobby room which i thought was a basic amenity in any hotel This is somewhat my fault because i should have checked first that it was part of the amenities it totally went over my head. As far as access to the rooms they still had the old fashioned key on a chain instead of a magnetic strip card .They should invest in this this not so new technology , as it reduces probability of keys lost by the guests. But i’m appreciative that we did have a great time in Toulouse and we had a satisfactory place to sleep .
Stayed 1 night in Jul 2024
Verified

8/10 Good

Yeon jin,

Liked: Staff & service, amenities, property conditions & facilities
I enjoyed everything from check-in to check-out and breakfast. The staff were super friendly and did their best to help the guest. However, one thing, when I came in after a long-oneday trip on the second day, the old man at the reception. He was on the phone, and I waited for a few minutes, I was quite tired, but he keep talking via phone. Once he finished his call, he didn't give me the key, and suddenly said, "You... pay." (He spoke to me in French) There was no explanation about pay, when I checked in, so I thought that I would be pay on check-out time, or it would be automatically paid with a connected card. (Of course who did not pay and go?? I was ready to pay!! and pleased to pay!!) Without any explanation, it was very very unpleasant experience and upset moment, Just say "Pay !!!" to guest who was tired from walking all day. What a rude... I talk to him "Give me the key first, I have cash and wallet in my room" Then he gave me a key... Other than that, it was on best location, friendly staff (except one), and even though no elevator, staff will bring your bag up to your room. Thank you.
Stayed 2 nights in Sep 2022
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service

Forced me to leave my room key when not in my room

BEWARE: This hotel will force you to leave your room key EVERYTIME you leave the premises. That is a big no-no for me especially as a solo traveler during this stay. Horrible experience with the French guy (young) during check-in. He didn't speak English nor Spanish and he was bothered that I didn't speak French. He was the rudest French person I encountered from Calais to Paris to Toulouse. When I kindly asked him why I had to leave my key with Google translate, he was visibly irritated and I asked him to please be patient with me because I wanted to understand why I couldn't leave my key. He wrote through Google translate that it was because we were in the area of the train station (right across from the hotel) and because I didn't need it. So I just gave up on trying to keep my key. There is no safe in the room. The room is so small along with the shower. The water was splashing out and there's only a small shower curtain. There was also construction as early as 8am for which the nice lady at the check in counter (when I checked out) apologized for but it was very loud. And at 6AM I could hear everything the personnel were doing downstairs in the lobby. It was not a good experience at all. And it's heartbreaking because I paid more for this place than my other option because it had better reviews. You will be able to hear anything and everything going on in the other rooms and hallway. There is a place to have some clothes but nothing much offered for storage.
Stayed 1 night in Aug 2023
Verified

8/10 Good

Ingbritt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok hotell
Stayed 1 night in Oct 2025
Verified

8/10 Good

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon accueil, bouteille d'eau à l'arrivée. Aucun souci
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

SERGE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bonne adresse

Super adresse, la patronne et très sympathique et surtout très serviable.Acceuil vélo bonne organisation. Bon petit déjeuner, proche de la gare et du centre ville a côté du canal du midi.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bel hôtel à côté de la gare de Matabiau

Chambre confortable, douches extrêmement propres, petit déjeuner copieux, personnels hyper sympa.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

sheyla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estadia ok com boa localização

Gostei muito da localização , viemos de ônibus de Andorra e no outro dia pegamos trem pra Marseille, o hotel fica bem em frente estação. A senhora que nos atendeu foi muito simpática e atenciosa nos passando todas informações da cidade. Quarto ok tamanho normal e banheiro pequeno , mas tudo ok pra uma noite de descanso, bom custo benefício
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien !!

Lit confortable, accueil très professionnel au départ puis très agréable en plus Petit déjeuner très copieux et toutes les personnes ont été super attentionnées Bien situé car près de la gare des bus et du métro
Stayed 3 nights in Oct 2024