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Mercure Tours Centre Gare et Congrès

4.0 star property

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Photo gallery for Mercure Tours Centre Gare et Congrès

In-room safe, desk, soundproofing, iron/ironing board
Restaurant
Sports facility
Hair dryer, towels
A reception area with a red counter, black patterned chairs, a large wall mural, and a ceiling projector.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
29, rue Edouard Vaillant, Tours, Indre-et-loire, 37000
  • Place, Vinci International Convention Centre
    ‪4 min drive‬
  • Place, Parc des Expositions de Tours
    ‪4 min drive‬
  • Place, Tours Fine Arts Museum
    ‪6 min drive‬
  • Airport, Tours (TUF-Tours - Loire Valley)
    ‪10 min drive‬

Room options

View all photos for Family Room, 1 Double Bed with Sofa bed

Family Room, 1 Double Bed with Sofa bed | In-room safe, desk, soundproofing, iron/ironing board

Family Room, 1 Double Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds, Connecting Rooms (2 rooms close together)

Family Room, Multiple Beds, Connecting Rooms (2 rooms close together) | In-room safe, desk, soundproofing, iron/ironing board

Family Room, Multiple Beds, Connecting Rooms (2 rooms close together)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 6
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Privilege, Room, 1 King Bed with Sofa bed

A hotel room with a bed, a desk, a television, a sofa, and curtains.

Privilege, Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Superior Room, 1 Double Bed

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Family Room, 2 Double Beds, Connecting Rooms

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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Exterior
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4.7 out of 5, Exceptional, 866 reviews
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includes taxes & fees
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About this property

Mercure Tours Centre Gare et Congrès

A bar/lounge, a business centre and a meeting room are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, dry cleaning and laundry facilities. Housekeeping is available on request.
Mercure Tours Centre Gare et Congrès offers 92 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Housekeeping is provided on request.

Our customers tell us that they enjoy the overall property condition at Mercure Tours Centre Gare et Congrès. During your stay, you'll be within walking distance of Vinci International Convention Centre. You'll find features such as free WiFi in public areas, plus a bar and a business centre.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Steps from Chateaux de la Loire and a 3-minute drive from Vinci International Convention Centre
  • Pets welcome for a fee
A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. You can enjoy a drink at the bar/lounge. The business-friendly Mercure Tours Centre Gare et Congrès also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Parking is available for a fee.

This 4-star Tours hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 10 metres
  • Street parking available
  • Secured, covered parking on site (EUR 15 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 19.50 per person
  • A bar/lounge

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: EUR 40
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 40

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.86 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19.50 per person
  • Covered self-parking fee: EUR 15 per night
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 40 (subject to availability)
  • Late check-out fee: EUR 40 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 10:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Gare Tours Centre
Mercure Gare Hotel Tours Centre
Mercure Tours Centre
Mercure Tours Centre Gare
Tours Centre Gare
Accor Tours Centre Gare
Mercure Tours Centre Gare Hotel Tours
Mercure Tours Centre Gare Congrès Hotel
Mercure Gare Congrès Hotel
Mercure Tours Centre Gare Congrès
Mercure Gare Congrès
Mercure Tours Gare Et Congres
Mercure Tours Centre Gare et Congrès Hotel
Mercure Tours Centre Gare et Congrès Tours
Mercure Tours Centre Gare et Congrès Hotel Tours

Mercure Tours Centre Gare et Congrès Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 55 out of 227 reviews
Rating 8 - Good. 96 out of 227 reviews
Rating 6 - Okay. 42 out of 227 reviews
Rating 4 - Poor. 30 out of 227 reviews
Rating 2 - Terrible. 4 out of 227 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent stop over. Pet friendly and with parking.

Good stop over Hotel for night in Tours. Easy to get to and walk round sites.
Stayed 1 night in Jan 2024
Verified

6/10 Okay

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Value for money hotel, but in scruffy area of Tours, but easy walking distance to town.
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Suzie

Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious, the bed was very comfortable. Only down side was the breakfast it was good but I felt like it could have better options for children there was no hot water to make a tea nor for milk for my baby.
Stayed 1 night in Sep 2023
Verified

8/10 Good

Abdul Wahid

Liked: Cleanliness, staff & service
Over all it was great staff friendly, service was good but Air-conditions were old and in good condition, not cooling the rooms, showers needed to be replaced with new ones.
Stayed 6 nights in Jul 2024
Verified

4/10 Poor

Ted

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was good. Clean room without any issues. Parking was the problem. Parking is overly complicated, and the ramp caused €2,300 damage to my BMW. The ramp is quite literally the width of my 5 series. The narrowest ramp I have seen in all of France. You would have thought I was trying to bring a Phantom through that ramp because it was nearly impossible not to scrape your car. If you have a small European car, there is no issue, but if you have a larger car, you should absolutely avoid parking at this location. I absolutely regret staying there and parking there. The hotel itself is fine, but the parking situation should be avoided. Park elsewhere and walk there or take an Uber. Stay was nice and finding the location was easy enough.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, amenities
Très grande chambre, Personnel très accueillant et serviable.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Dominique

Liked: Cleanliness, staff & service, amenities
La chambre spacieuse était très bien ... très bien placée prés de la gare de Tours.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

PHILIPPE

Liked: Cleanliness, staff & service, amenities
très grande amabilité
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

PHILIPPE

Liked: Cleanliness, staff & service, amenities
très grande amabilité des équipes
Stayed 1 night in Oct 2025
Verified

6/10 Okay

NEOFEU

Disliked: Amenities
Etat moyen Le personnel semblait débordé... Bureau d'accueil beaucoup trop petit. Manque bouteille d'eau dans la chambre. La chambre est tres basic et pas au niveau d'un mercure
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon rapport qualité prix
Stayed 1 night in Aug 2025
Verified

4/10 Poor

Julien

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rien à dire sur l’accueil. Climatisation non réglable Des cheveux collés au carrelage dans la douche Petit déjeuner catastrophique : pas de place assise, pas de couverts (uniquement des couteaux), pas de fruits, personnel mal aimable quand vous réclamez ce dont vous avez besoin. + de 176€ la facture c’est inadmissible
Stayed 1 night in Jun 2025
Verified

4/10 Poor

Christophe

Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel Mercure très médiocre

Hôtel très moyen pour un hôtel Mercure. Fenêtre qui donne sur la gare de Tours avec le bruit des trains. Eau à disposition dans un réfrigérateur qui ne fonctionne pas. Le niveau de prix ne correspond absolument pas au niveau de l'hôtel. A éviter, il y a bien mieux à Tours au même tarif.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

EMMANUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super accueil et petit déjeuner au top
Stayed 1 night in Jan 2025
Verified

4/10 Poor

Olivier

Disliked: Cleanliness, staff & service, property conditions & facilities

Médiocre

Absence des chaînes Canal+, malgré la confirmation par téléphone qu’elles existaient et absence de wi-fi au 7 e étage. Hôtel très vieillissant.
Stayed 1 night in Jan 2025
Verified

4/10 Poor

laurent

Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel tres fatigué

Hotel rincé qui mérite une sérieuse rénovation. Chambre vue gare très bruyante. Seule satisfaction, la qualité du pdj et les produits d’accueil…
Stayed 1 night in Jan 2025
Verified

8/10 Good

JEAN-FORT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon séjour avec ma famille. Nous y sommes restés 2 nuits. Accueil et service nickel
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Paulette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien, comme d habitude
Stayed 1 night in Oct 2024
Verified

4/10 Poor

Tom

Disliked: Cleanliness, property conditions & facilities, room comfort
Kamer zijn aan renovatie toe, tapijt is ronduit vuil en vies.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura pulita, comoda e con servizio molto buono
Stayed 2 nights in Aug 2024
Verified

4/10 Poor

Nicolas

Disliked: Staff & service, property conditions & facilities

Bof bof

Hôtel vieillot, pas de service de bar. Donne juste sur la voie ferrée. Il faudrait un coup de jeune dans cette hôtel. Déçu d’un Mercure
Stayed 1 night in May 2024
Verified

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Odeurs chimique désagréable

Très bonne isolation phonique et thermique... Qui rend inefficace et pratiquement impossible l'ouverture des fenêtres. Ce qui n'aurait pas été un soucis si la literie n'avait pas sentie une odeur de produite chimique style acétone ou alcool à bruler ! Horrible. Très mal dormi.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, room comfort

Bon hôtel propre

Séjour pour une conférence
Stayed 2 nights in May 2024
Verified

6/10 Okay

Bryan

Liked: Cleanliness
Disliked: Room comfort

Niveau rapport qualité prix pas vraiment respecté

Le lit n’était pas confortable du tout avec un creux au milieu car le grand lit était au fait deux lit simple collé la baignoire était réparé avec des rustine en silicone, le p’tit déjeuner n’était vraiment pas agréable il n’y avait plus de jus d’orange ni de jus de pomme ni de multivitaminé un machine à café sur les deux était en panne
Stayed 1 night in Jan 2024
Verified

6/10 Okay

wafa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel 3* -

Ne correspond pas aux standards des hôtels mercure.
Stayed 1 night in Jan 2024