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Mercure Townsville

3.5 star property

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Photo gallery for Mercure Townsville

A pool area with a hot tub, lounge chairs, and umbrellas. There are palm trees and a building with a bar area in the background.
A table set for dining with a clear view of the ocean and palm trees in the background.
A spacious outdoor lounge area with a high ceiling and a central seating arrangement.
Deluxe Bungalow, 2 Bedrooms | Premium bedding, in-room safe, blackout curtains, iron/ironing board
A modern outdoor area with a glass-enclosed structure, seating areas, and a pool.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
166 Woolcock Street, Currajong, QLD, 4812
  • Place, Townsville Museum and Historical Society
    ‪16 min walk‬
  • Place, Castle Hill
    ‪3 min drive‬
  • Place, Anderson Park Botanical Gardens
    ‪5 min drive‬
  • Airport, Townsville, QLD (TSV)
    ‪5 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

A modern hotel room with a large bed, a bedside lamp, a mirror, and a small kitchenette.

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Family Room, Multiple Beds

9.4 out of 10
Exceptional
(3 reviews)
  • Lake view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Bungalow, 2 Bedrooms

Deluxe Bungalow, 2 Bedrooms | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Deluxe Bungalow, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 50 sq m
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, 2 Queen Beds

7.0 out of 10
Good
(2 reviews)
  • Lake view
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Classic Room, 1 King Bed, Garden View

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Classic Room, 1 Queen Bed, Garden View

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Classic Room, 1 King Bed (Special Access)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Classic Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Privilege, Room, 1 King Bed, Lakeside

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Privilege, Room, 1 Queen Bed, Lakeside

  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

Privilege, Room, 2 Single Beds, Accessible, Lakeside

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Superior Room, 1 King Bed, Garden View

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Superior Room, 1 Queen Bed with Sofa bed, Garden View

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Lake view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Superior Room, 1 King Bed

7.6 out of 10
Good
(4 reviews)
  • Garden view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

A hotel room with a bed, a desk, a chair, a phone, and a view of trees through a window.

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(26 reviews)
  • Garden view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds

A hotel room with a bed, bedside table, lamp, chair, and a TV.

Standard Room, Multiple Beds

7.8 out of 10
Good
(10 reviews)
  • Lake view
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

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  • Air-conditioning
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4.3 out of 5, Excellent, 1,003 reviews
The price is €106
includes taxes & fees
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About this property

Mercure Townsville

An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and outdoor tennis courts are on-site. Change of towels is available on request
Mercure Townsville offers 174 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay-per-view films.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Mercure Townsville. During your stay, you'll be within walking distance of Townsville Museum and Historical Society. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy garden views while dining at Celsius Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes 2 outdoor tennis courts and a gym
  • Just a 3-minute drive from Townsville Museum and Historical Society and a few minutes from Castle Hill
Mercure Townsville offers its guests a kids' pool, an outdoor pool, outdoor tennis courts, and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 7319 square feet (680 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the family-friendly Mercure Townsville. Self parking is free.

This 3.5-star Townsville hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Celsius Restaurant – This poolside restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 31 to 40 for adults and AUD 20 to 40 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Celsius Restaurant

Things to do

  • 2 outdoor tennis courts
  • Children's pool
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (7,319 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • No lift
  • Roll-in shower (76 centimetre wide)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 floors
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 31 to 40 for adults and AUD 20 to 40 for children
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Hotel Townsville
Mercure Townsville
Townsville Mercure
Accor Hotel Townsville
Mercure Townsville Hotel Townsville
Mercure Townsville Hotel
Mercure Townsville Hotel
Mercure Townsville Currajong
Mercure Townsville Hotel Currajong

Mercure Townsville Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 456 out of 1001 reviews
Rating 8 - Good. 353 out of 1001 reviews
Rating 6 - Okay. 129 out of 1001 reviews
Rating 4 - Poor. 45 out of 1001 reviews
Rating 2 - Terrible. 18 out of 1001 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Alison

Liked: Cleanliness, amenities, property conditions & facilities
Room very clean, staff in the bar were extremely efficient and helpful.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Donald Patrick

Liked: Staff & service, amenities, property conditions & facilities
Staff at reception was super excellent and helpful.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

RICARDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love our stay here.
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Hong Kiang

Liked: Amenities
Disliked: Property conditions & facilities
Friendly staff. However, rooms are outdated and carpet felt like something sticky was left on it. The place is rather tired.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Glenis

Liked: Cleanliness, amenities, property conditions & facilities
Clean room with friendly obliging staff. Great spot
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

steve

Liked: Cleanliness, staff & service, amenities
Everything
Stayed 1 night in Feb 2026
Verified

8/10 Good

Vinodh

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was good
Stayed 1 night in Oct 2025
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms ,comfortable , close to park and shops Just a great atmosphere to the motel Welcoming staff .
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, excellent food at the restaurant
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Evette

Beautiful location friendly staff
Stayed 6 nights in Jun 2024
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room clean and tidy and great food i had a very pleasant stay and felt very safe there
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, amenities
Super quiet with a resort style feel to the place.
Stayed 6 nights in Sep 2024
Verified

10/10 Excellent

Danique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay with wonderful pool ,restaurant and bar area..staff very friendly and helpful.
Stayed 1 night in Mar 2023
Verified

8/10 Good

Cindie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a quick stopover between flights Great place and great friendly staff
Stayed 1 night in Oct 2023
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight in Townsville.

Everything it needed to be for our stay.
Stayed 1 night in May 2025
Verified

8/10 Good

MARION

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a delightful place to stay. Very friendly and helpful and such a relaxing environment.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Kingsly

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent dining experience great location with lovely gardens
Stayed 1 night in Sep 2023
Verified

8/10 Good

Toni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was a pleasant stay
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mercure Motel is always great. Service,rooms and dining/ Breakfast, location all great
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay, Lovely staff, entire team are so helpful and friendly, wonderful food, gardens & Pool.
Stayed 7 nights in Jun 2023
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service
Excellent Will stay again in the future
Verified

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is lovely at the Mercure. Safe and friendly.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Kingsly

Excellent venue clean tidy beautiful gardens and pool area Bar and restaurant very good Desk staff professional, helpful and cheerful
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Kingsly

Liked: Cleanliness, staff & service
Excellent gardens, quiet and friendly staff
Stayed 1 night in Feb 2024