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ANA Crowne Plaza Toyama by IHG

4.0 star property

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Photo gallery for ANA Crowne Plaza Toyama by IHG

Exterior
Premium Room, 2 Double Beds, Mountain View | Down duvets, minibar, in-room safe, desk
Exterior
Down duvets, minibar, in-room safe, desk
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
2-3 Otemachi, Toyama-shi, Toyama, Toyama-ken, 930-0084
  • Place, Toyama Castle
    ‪3 min walk‬
  • Place, Toyama City Hall Observation Tower
    ‪8 min walk‬
  • Place, CiC Toyama
    ‪12 min walk‬
  • Airport, Toyama (TOY)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Down duvets, minibar, in-room safe, desk

Standard Room, 2 Single Beds

8.4 out of 10
Very good
(15 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room, 2 Double Beds, Mountain View

Premium Room, 2 Double Beds, Mountain View | Down duvets, minibar, in-room safe, desk

Premium Room, 2 Double Beds, Mountain View

7.0 out of 10
Good
(2 reviews)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Premium Room, 2 Double Beds

Down duvets, minibar, in-room safe, desk

Premium Room, 2 Double Beds

8.8 out of 10
Excellent
(12 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room (Upgraded)

Down duvets, minibar, in-room safe, desk

Standard Room (Upgraded)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room

Down duvets, minibar, in-room safe, desk

Standard Room

9.0 out of 10
Wonderful
(20 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 Queen Bed

Down duvets, minibar, in-room safe, desk

Premium Room, 1 Queen Bed

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Double Beds (High Floor)

Down duvets, minibar, in-room safe, desk

Premium Room, 2 Double Beds (High Floor)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Premium Room, Multiple Beds

Down duvets, minibar, in-room safe, desk

Premium Room, Multiple Beds

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 Queen Bed (High Floor)

Down duvets, minibar, in-room safe, desk

Premium Room, 1 Queen Bed (High Floor)

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 Queen Bed

Down duvets, minibar, in-room safe, desk

Premium Room, 1 Queen Bed

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed (High Floor)

Down duvets, minibar, in-room safe, desk

Standard Room, 1 Double Bed (High Floor)

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 20 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Double Beds (High Floor, Toyama Castle View)

Down duvets, minibar, in-room safe, desk

Premium Room, 2 Double Beds (High Floor, Toyama Castle View)

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Premium Room, 2 Double Beds (Toyama Castle View)

Down duvets, minibar, in-room safe, desk

Premium Room, 2 Double Beds (Toyama Castle View)

7.4 out of 10
Good
(6 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Mountain View (High Floor, Tateyama Mountain View)

Down duvets, minibar, in-room safe, desk

Standard Room, 1 Double Bed, Mountain View (High Floor, Tateyama Mountain View)

8.0 out of 10
Very good
(1 review)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Mountain View

Down duvets, minibar, in-room safe, desk

Standard Room, 2 Single Beds, Mountain View

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room, 2 Double Beds, Mountain View (High Floor)

Down duvets, minibar, in-room safe, desk

Premium Room, 2 Double Beds, Mountain View (High Floor)

8.0 out of 10
Very good
(1 review)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Premium Room, 2 Double Beds, Mountain View

Down duvets, minibar, in-room safe, desk

Premium Room, 2 Double Beds, Mountain View

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (Toyama Castle View)

Suite, 1 Bedroom (Toyama Castle View) | Down duvets, minibar, in-room safe, desk

Suite, 1 Bedroom (Toyama Castle View)

  • City view
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 Queen Bed (Top Floor)

Premium Room, 1 Queen Bed (Top Floor) | Down duvets, minibar, in-room safe, desk

Premium Room, 1 Queen Bed (Top Floor)

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

ANA Crowne Plaza Toyama by IHG

This hotel features 2 restaurants, a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, conference space and concierge services.
ANA Crowne Plaza Toyama by IHG offers 252 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. A pillow menu is available. 32-inch LCD televisions come with digital channels and pay-per-view films. Bathrooms include baths or showers, slippers, toilets with an electronic bidet and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at ANA Crowne Plaza Toyama by IHG. During your stay, you're just a quick walk from Toyama Castle. Features include free WiFi in public areas, plus 2 restaurants and a bar.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • Steps from Toyama Castle and 3 minutes on foot from Toyama Municipal Folk Museum
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 9149 square feet (850 square metres) and includes conference space. The business-friendly ANA Crowne Plaza Toyama by IHG also features gift shops/newsstands, concierge services, and dry cleaning/laundry services. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Toyama hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
カフェ・イン・ザ・パーク – On-site buffet restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 1,500 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 3,300 for adults and JPY 1,650 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • カフェ・イン・ザ・パーク

Family friendly

  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 9,149 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

More

  • 19 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels
  • Pay films

Food and drink

  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3300 for adults and from JPY 1650 for children
  • Self-parking fee: JPY 1500 per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ana Crowne Plaza Toyama
Ana Toyama
Crowne Plaza Ana Hotel Toyama
Crowne Plaza Ana Toyama
Crowne Plaza Toyama
Toyama Ana
Toyama Ana Crowne Plaza
Crowne Plaza ANA Toyama Hotel

ANA Crowne Plaza Toyama by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 468 out of 945 reviews
Rating 8 - Good. 356 out of 945 reviews
Rating 6 - Okay. 71 out of 945 reviews
Rating 4 - Poor. 24 out of 945 reviews
Rating 2 - Terrible. 26 out of 945 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Norman

Liked: Cleanliness, staff & service, amenities
Comfortable enough for a one night stay. Room is of adequate size and good location to get around Toyama
Stayed 1 night in Jan 2026
Verified

8/10 Good

Jaclyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good atmospheric rooms with wide view over the city.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Alan

Staff was very responsive and helpful.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel in walking distance from the train station. Good breakfast buffet. Terrific staff.
Stayed 5 nights in May 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay across from Toyama Castle and on the route of the cable car
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. Great location
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Yushi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome!
Stayed 2 nights in Nov 2025
Verified

8/10 Good

nobutsugu

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice Hotel as I expected.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although it is not a new property, the hotel still has a majestic and regal feel and is complimented by its excellent staff, service and ideal location.
Stayed 3 nights in Nov 2023
Verified

8/10 Good

Araceli

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing view of the
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Zhang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good view from the hotel room. Convenient location with lots of food and shopping options! Nice staff with well trained service!
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Randy

Liked: Cleanliness, staff & service, amenities
Quiet area. Hotel was a bit dated but the staff were great.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort, clean hotel, hotel to Toyama train station is about 15 minute walk. Easy to get to. Staff was friendly and helpful.
Stayed 9 nights in Dec 2024
Verified

10/10 Excellent

Kwok Seng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to Toyama Castle.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Kenji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's quiet!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Chih-Hsien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is very nice.
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is centrally located. However, there are fewer dining options located close to the hotel. The staff are excellent.
Stayed 3 nights in Mar 2023
Verified

8/10 Good

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived late evening from airport so needed a place to rest. It was perfect for that. Furnishing is dated but great customer service!
Stayed 1 night in Apr 2025
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities
Order fit out but clean great staff
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Stayed 1 night in Nov 2022
Verified

8/10 Good

Eunice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is about 10 mins drive from Toyama station. The hotel parking is 1500yen per night. Bed is comfy and rooms are decent in size however the hotel is a bit old. The room facing was the Toyama castle which is nice. Overall, a good experience.
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
I stay in this hotel frequently. The staff are excellent. The lobby area and restaurant are also excellent. The rooms are small as is typical for a Japanese hotel, but they need some updating. The rugs in the rooms are old and in this latest visit my rug had a patch.
Stayed 4 nights in May 2023
Verified

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic customer service. We checked in our bags as we arrived early and they had already placed them in our room when we finally checked into the room. From the front desk to their bar, their customers service was top notch. They really made our stay in Toyama so easy.
Stayed 2 nights in Oct 2023
Verified

8/10 Good

Hiroyuki

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Aug 2024