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Comfort Hotel Xpress Tromso

3.0 star property

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Photo gallery for Comfort Hotel Xpress Tromso

Reception
Hallway
Exterior
Reception
Standard Room, 2 Single Beds | Hypo-allergenic bedding, desk, blackout curtains, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
  • Bar
  • 24/7 front desk

Explore the area

View in a map
Gronnegata 35, Tromsø, 9008
  • Place, Tromso Cathedral
    ‪3 min walk‬
  • Place, Polaria
    ‪5 min walk‬
  • Place, Polar Museum
    ‪9 min walk‬
  • Airport, Tromsø (TOS-Langnes)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Hypo-allergenic bedding, desk, blackout curtains, bed sheets

Standard Room, 1 Double Bed

8.6 out of 10
Excellent
(72 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Compact Double)

Hypo-allergenic bedding, desk, blackout curtains, bed sheets

Room (Compact Double)

8.6 out of 10
Excellent
(151 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Hypo-allergenic bedding, desk, blackout curtains, bed sheets

Standard Room, 2 Single Beds

8.4 out of 10
Very good
(49 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Standard Twin Room Non Smoking

  • Sleeps 2

Standard Double Room Non Smoking

  • Sleeps 2

Compact Double Room

  • Sleeps 2

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About this property

Comfort Hotel Xpress Tromso

A bar/lounge, a snack bar/deli and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-in and express check-out are on-site. Housekeeping is available on request.
Comfort Hotel Xpress Tromso offers 192 accommodations with blackout curtains. Bathrooms include a shower and hairdryers. Housekeeping is offered on request and hypo-allergenic bedding can be requested.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Comfort Hotel Xpress Tromso. During your stay, you're just a quick walk from Mack Brewery. You'll find features such as free WiFi in public areas, plus a bar and a coffee shop/cafe.
  • Free Wi-Fi in some public areas
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Amenities include multilingual staff, a lift and a water dispenser
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from Tromso Cathedral and 7 minutes on foot from Polaria
  • Pets welcome for a fee
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Comfort Hotel Xpress Tromso also features multilingual staff, express check-in, and express check-out.

This 3-star Tromsø hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 4:00 AM to 1:00 PM.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily breakfast to-go available 4:00 AM to 1:00 PM for a fee: NOK 125 for adults and NOK 125 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (on request) (for a fee)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility

More

  • 100% renewable energy
  • 7 floors
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable tableware
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV

More

  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: NOK 200
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: NOK 200
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Strawberry mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: NOK 300 per accommodation, per stay
  • Maximum 2 pets

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 9 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately NOK 125 for adults and from NOK 125 for children
  • Pet fee: NOK 300 per accommodation, per stay
  • Early check-in fee: NOK 200 (subject to availability)
  • Late check-out fee: NOK 200 (subject to availability)
  • Cleaning/housekeeping/linen fee: NOK 250 every 4 days

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Strawberry mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 9 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Hotel Xpress Tromso
Comfort Xpress Tromso

Comfort Hotel Xpress Tromso Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 678 out of 1481 reviews
Rating 8 - Good. 504 out of 1481 reviews
Rating 6 - Okay. 201 out of 1481 reviews
Rating 4 - Poor. 59 out of 1481 reviews
Rating 2 - Terrible. 39 out of 1481 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Krishia

Good but higher floors better due to street noise
Stayed 3 nights in Dec 2025

10/10 Excellent

Walda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff very helpful. Despite being a very basic hotel, its clean with comfy beds. Its very conveniently located right in the heart of tromso city centre. I was happy with my stay. I would highly recommend this hotel.
Stayed 4 nights in Jan 2026

10/10 Excellent

Sarah Josie

Liked: Cleanliness, property conditions & facilities
The location of this hotel is spot on, the rooms are clean, the staff are helpful, showers are hot and powerful, bed is comfortable.
Stayed 4 nights in Jan 2026

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
Staff were very friendly and helpful. Room was ideal for my needs. One thing though. No TV. I didn't mind this but it was reported on my first night and again on checking out. It just kept saying "No Signal "
Stayed 2 nights in Jan 2026

6/10 Okay

Daniel

Stayed 1 night in Jan 2026

2/10 Terrible

Miguel

Disliked: Cleanliness, amenities, property conditions & facilities
The staff is ok, they manage what they can… They check-in was at 3:00pm and we received the room at 6:00pm… The check-in process horrible The smell of the alleys like a dead fish The rooms was dirty specially the desk and under the bed. I understand the policy of cleaning on the 4 day, but you have to do it right. This is not my first time staying here
Stayed 2 nights in Jan 2026

10/10 Excellent

Kirsty

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great bed, lovely staff, excellent location.
Stayed 1 night in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and very friendly staff. Very pleased with my stay. Excellent location to the Centre for all activities, bars, restaurants etc
Stayed 4 nights in Nov 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

6/10 Okay

Jennifer Cristina

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2026

10/10 Excellent

Andrew

Stayed 1 night in Jan 2026

10/10 Excellent

Jason

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Clean room, good location, helpful manager
Stayed 2 nights in Dec 2025

8/10 Good

Azizbek, Rego Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in central Tromsø. The staff are amazing and accommodating. There were some issues, including a broken TV frame and light switches. Additionally, cleaning the room once every 4 days and charging for extra towels and bed sheets under the guise of “sustainability,” even though the cheapest motels in the US do so daily, is a disappointment for a hotel of this level.
Stayed 6 nights in Dec 2025

2/10 Terrible

Willamae

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Inflexible check out processes, lack of housekeeping and poor communication by front desk. No luggage storage available and only paid options nearby. Wont recommend!
Stayed 2 nights in Jan 2026

8/10 Good

Gregory

Liked: Cleanliness, staff & service
Clean, no frills, conveniently located
Stayed 4 nights in Dec 2025

2/10 Terrible

Wesley

Not worth the money, will avoid this brand of hotel in the future. Heaven forbid you’re in a room on the south side of the building. There’s a nightclub outside that will keep you up all night. The walls were very thin…you can hear doors slamming all through the night and people talking in the room next to you. They aren’t very clean and you can’t control the temperature so very hot as well. If you plan on staying longer than a night go somewhere else because it’s unlikely you’ll have a good rest here.
Stayed 4 nights in Dec 2025

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best check in ever. It was fast and hassle free.
Stayed 1 night in Dec 2025

6/10 Okay

Krishia

Liked: Cleanliness, amenities
Nice hotel but need to be floor 4 or higher otherwise street noise is a lot. Offer a microwave in reception (but it did break) and hot water (if empty ask and they will refill) . Reception are very business like. But rooms are nice and clean.
Stayed 3 nights in Dec 2025

2/10 Terrible

Lerna

I am writing to formally raise a complaint regarding my stay and to request appropriate refund or compensation, as the issues I experienced significantly affected my comfort and the quality of my stay. At the time of making my reservation, there was no indication that the room assigned to me would be an accessible (disabled) room. Upon arrival, I was given such a room, including a bathroom designed for accessibility. As a guest who does not require an accessible room, this was unexpected and unsuitable. Despite raising this concern at reception and requesting a room change, I was informed that this would not be possible. In addition, the bathroom lighting was malfunctioning, with continuous flickering that caused discomfort and made the bathroom unpleasant to use. This is a basic maintenance issue that should have been resolved prior to assigning the room. Furthermore, the room temperature was inadequate. The heating system appears to be centrally controlled, preventing guests from adjusting the temperature beyond a fixed limit. Although there is a radiator in the room, it is locked and does not provide sufficient heating. The room relies mainly on a ventilation or air-conditioning system, which was ineffective. At the time of my stay, the room temperature was 19.6°C, while the outdoor “feels like” temperature was approximately -17°C. When I reported this to reception, I was informed that the hotel operates with a fixed temperature setting and that any increase occurs ver
Stayed 1 night in Dec 2025

8/10 Good

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean and the bathroom was lovely, the floor was always warm. Staff were friendly and helpful and though we chose not to use it the bar and breakfast area were all well stocked. Great location for walking around Tromso and accessing pick up locations for tours. The street outside was noisy though this was only on the Saturday night, the rest of our stay through to Tuesday was quiet.
Stayed 3 nights in Dec 2025

6/10 Okay

Julie

Stayed 3 nights in Dec 2025

6/10 Okay

Erika

Travelled with family
Liked: Cleanliness, property conditions & facilities
Modern rooms with everything we needed, except on the first night we could hear the neighboring room through the wall. We were definitely disappointed by the breakfast and snack options. Much better options at the 7/11 down the street. Overall, an okay stay.
Stayed 4 nights in Dec 2025

10/10 Excellent

Adrian Jesus

Stayed 3 nights in Dec 2025

10/10 Excellent

Will James

Stayed 4 nights in Nov 2025

8/10 Good

Susan

Liked: Cleanliness, property conditions & facilities
Clean rooms great location reception staff could have more training
Stayed 3 nights in Dec 2025

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