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Best Western Premier Hotel de la Poste & Spa

4.0 star property

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Photo gallery for Best Western Premier Hotel de la Poste & Spa

Exterior
Daily buffet breakfast (EUR 22.50 per person)
Lobby
Exterior
Couples treatment room(s), body treatments, deep-tissue massages

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Room service
  • Air conditioning

Explore the area

View in a map
35 Rue Emile Zola, Troyes, Aube, 10000
  • Centre de Congrès de l’Aube
    ‪1 min walk‬
  • Ruelle des Chats
    ‪3 min walk‬
  • Maison de l'Outil et de la Pensee Ouvriere
    ‪6 min walk‬

Room options

View all photos for Comfort Room, 1 Queen Bed, Non Smoking

Comfort Room, 1 Queen Bed, Non Smoking | Premium bedding, pillow-top beds, minibar, in-room safe

Comfort Room, 1 Queen Bed, Non Smoking

9.4 out of 10
Exceptional
(24 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Pour 1 personne)

Standard Room, 1 Double Bed, Non Smoking (Pour 1 personne) | Premium bedding, pillow-top beds, minibar, in-room safe

Standard Room, 1 Double Bed, Non Smoking (Pour 1 personne)

9.6 out of 10
Exceptional
(7 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Suite, Multiple Beds, Bathtub (Separate Living Room)

Suite, Multiple Beds, Bathtub (Separate Living Room) | Premium bedding, pillow-top beds, minibar, in-room safe

Suite, Multiple Beds, Bathtub (Separate Living Room)

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Junior Suite, 1 Queen Bed (Twin bed on request)

Junior Suite, 1 Queen Bed (Twin bed on request) | Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite, 1 Queen Bed (Twin bed on request)

9.6 out of 10
Exceptional
(9 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite, 1 King Bed, Bathtub (Separate Living Room)

Family Suite, 1 King Bed, Bathtub (Separate Living Room) | Premium bedding, pillow-top beds, minibar, in-room safe

Family Suite, 1 King Bed, Bathtub (Separate Living Room)

  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Best Western Premier Hotel de la Poste & Spa

Eco-certified hotel with full-service spa and sauna
A full-service spa, a bar/lounge and a sauna are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, massage/treatment rooms and conference space.
Best Western Premier Hotel de la Poste & Spa offers 32 accommodations with minibars and a safe. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 32-inch LED televisions come with premium satellite channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Troyes hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a sauna.
The on-site spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including Ayurvedic.
During your stay at Best Western Premier Hotel de la Poste & Spa, you're just a quick walk from Centre de Congrès de l’Aube. Features include free WiFi in public areas, plus a full-service spa and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself to facials, deep-tissue massages or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a sauna
  • Steps from Centre de Congrès de l’Aube and Basilique St-Urbain
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Best Western Premier Hotel de la Poste & Spa offers its guests a full-service spa and a sauna. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 377 square feet (35 square metres) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at the eco-certified Best Western Premier Hotel de la Poste & Spa. For a fee, parking is available.

This 4-star Troyes hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Bar – On-site bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 12 per day)
  • Parking on site (EUR 12 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 22.50 for adults and EUR 9 for children
  • A bar/lounge

Restaurants on site

  • Bar

Things to do

  • Full-service spa
  • Sauna

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 377 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • 7 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 12 per pet, per day
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.76 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 22.50 for adults and from EUR 9.00 for children
  • Self-parking fee: EUR 12 per day
  • Nearby parking fee: EUR 12 per day (164 ft away)
  • Pet fee: EUR 12 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Best Western Premier Hotel Poste Troyes
Best Western Poste Hotel Troyes
Best Western Premier Hotel Poste
Best Western De La Poste Hotel Troyes
Best Western Hotel Troyes
Best Western Troyes
Troyes Best Western
Best Western Poste Hotel
Best Western Premier Poste Troyes
Best Western Premier Poste
Best Western De La Poste
Best Western Hotel de la Poste Spa
Best Premier La Poste & Troyes
Best Western Premier Hotel de la Poste & Spa Hotel
Best Western Premier Hotel de la Poste & Spa Troyes
Best Western Premier Hotel de la Poste & Spa Hotel Troyes

Best Western Premier Hotel de la Poste & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 526 out of 795 reviews
Rating 8 - Good. 230 out of 795 reviews
Rating 6 - Okay. 26 out of 795 reviews
Rating 4 - Poor. 8 out of 795 reviews
Rating 2 - Terrible. 5 out of 795 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable room, friendly & efficient staff. Excellent location in the middle of Troyes & great to have secure garage parking (for a v reasonable fee) Breakfast was great - good choice & v fresh. Def recommend for a night or 2 in this beautiful city.
Stayed 1 night in Jun 2025

10/10 Excellent

RICHARD

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Larry

Liked: Cleanliness, amenities, property conditions & facilities
Conveniently located, easy to find, hotel parking available. Staff was very professional and accommodating
Stayed 1 night in Jun 2025

8/10 Good

Patrick

Liked: Cleanliness, property conditions & facilities, room comfort
NIce hotel, well located close to the old town.There were lots of nice shops and restaurants in easy walking distance. The hotel was clean and well maintained. There was good secure parking (80m walk) but you have to book in advance as there are limited spaces.
Stayed 1 night in May 2025

10/10 Excellent

Chris

The staff were always welcoming and helpful and clear when asked for directions. The hotel is in a beautiful city and extremely well located for the historic area, shops and restaurants.
Stayed 2 nights in May 2025

10/10 Excellent

Lang

Liked: Cleanliness, staff & service, property conditions & facilities
a
Stayed 1 night in May 2025

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was phenomenal, many steps above the usual meh cheese, cold cuts, and mediocre pastries. I don't normally take breakfast because it is usually so underwhelming, but I misunderstood and thought it was included in my room. However, I was very happy to pay the nominal amount for the outstanding quality freshness and variety of everything they had to offer.
Stayed 1 night in Apr 2025

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent disabled room, great location close to everything, we will be back
Stayed 1 night in Mar 2025

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Alexandre, PASADENA

Stayed 2 nights in Dec 2024

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Perfectly located in the middle of Troyes and easy to find. The car park is located a couple of minutes walk away, but on arrival at the hotel, they will lower the bollards so you are able to unload suitcases etc. A comfortable bed and a good shower. The staff were friendly and helpful. Would stay again!
Stayed 1 night in Oct 2024

10/10 Excellent

LINDA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Very friendly staff. Good breakfast. Hsmd central position in Troyes but quiet.
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Stayed 1 night in Sep 2024

10/10 Excellent

Claire, Whitchurch

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very helpful staff. Rooms very clean with good amenities
Stayed 1 night in Sep 2024

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was fine but not sure why it’s 5star
Stayed 1 night in Sep 2024

10/10 Excellent

Anne

Stayed 1 night in Sep 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for site seeing , staff very friendly and helpful , would definitely stay here again for longer than a overnight stopover
Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Lovely hotel. Great location. Really friendly reception staff. Especially the night receptionist Sebastian. Made us feel very welcome.
Stayed 2 nights in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Crawford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent spot in the middle of the old city. Parking nearby at a very reasonable rate...
Stayed 1 night in Aug 2024

10/10 Excellent

paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel easy and safe parking in a garage staff very friendly
Stayed 1 night in Jul 2024

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location. Easy to walk everywhere. Lovely friendly staff. Aircon in room. Comfy bed.
Stayed 2 nights in Jul 2024

8/10 Good

Lee

Stayed 3 nights in Jul 2024