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ARKA TULUM

4.0 star property

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Outdoor pool
Deluxe Villa, Garden View | Premium bedding, in-room safe, individually decorated
Deluxe Villa, Garden View | Bathroom | Shower, rainfall showerhead, hair dryer, bathrobes
Deluxe Villa, Pool View | Bathroom | Shower, rainfall showerhead, hair dryer, bathrobes
Deluxe Villa, Garden View | Premium bedding, in-room safe, individually decorated

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Rio Otate Calle 37 Tumbenka, Tulum, QROO, 77760
  • Place, Dos Aguas Park
    ‪2 min walk‬
  • Place, Hospital de Tulum
    ‪6 min walk‬
  • Place, Jaguar Park
    ‪6 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪75 min drive‬

Room options

View all photos for Deluxe Villa, Garden View

Deluxe Villa, Garden View | Premium bedding, in-room safe, individually decorated

Deluxe Villa, Garden View

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Villa, Pool View

Deluxe Villa, Pool View | Premium bedding, in-room safe, individually decorated

Deluxe Villa, Pool View

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

ARKA TULUM

Adults-only hotel with spa services and 24-hour front desk
This smoke-free hotel features an outdoor pool, a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include spa services, concierge services and a 24-hour front desk. Change of towels is available on request
ARKA TULUM offers 11 air-conditioned accommodations with private pools and a safe. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. This Tulum hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and hairdryers. Additionally, rooms include fans and blackout curtains. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and massages.
During your stay at ARKA TULUM, you're just a quick walk from Dos Aguas Park. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge and tour or ticket assistance
  • 7 minutes by car from Tulum Mayan Ruins and 6 minutes from Tulum National Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, spa services, and a terrace are also featured at ARKA TULUM. Free self parking is available.

This 4-star Tulum hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 11:00 AM.
ARKA TULUM has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: USD 10 to 15 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Designer stores
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Spa

  • Deep-tissue massages
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Smooth flooring in room
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Outdoor shower
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Private pool

More

  • Air conditioning
  • Fan
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at ARKA TULUM

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 15 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.

ARKA TULUM Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 2 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Will

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Phenomenal hotel . The staff is hands down the best. I was able to check in early. The plunge pool with the room is a nice touch. The breakfast included with the stay is a must. I had eggs with ham, toast, fruit and granola with yogurt: The pool with the rainfall waterfall is sophisticated. The property and rooms were like the photos listed online. It’s jungle-ly vibe but not too secluded.
Stayed 1 night in Dec 2025

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente trato limpieza amavilidad de todo el personal100 de 100
Stayed 5 nights in Oct 2025