Azucar Hotel Tulum

4.0 star property

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Egyptian cotton sheets, premium bedding, down duvets, minibar
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Exterior
Suite Cielo, Private Jacuzzi, Rooftop, Frontal Ocean View & Infinity Poo | Egyptian cotton sheets, premium bedding, down duvets, minibar
Suite Cielo, Private Jacuzzi, Rooftop, Frontal Ocean View & Infinity Poo | Terrace/patio

Reviews

10 out of 10
Exceptional

Popular amenities

  • On private beach
  • Pool
  • Bar
  • Spa
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Ctra. Boca Paila Km 7.5, Tulum, QROO, 77710
  • Tulum National Park
    ‪7 min drive‬
  • Tulum Mayan Ruins
    ‪8 min drive‬
  • Playa Paraiso
    ‪11 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪55 min drive‬

Room options

Deluxe Room, 1 King Bed, Non Smoking, Partial Ocean View

  • 38 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Suite Aire, Panoramic Ocean and Infinity Pool Views, Private Jacuzzi, Rooftop

  • Sleeps 2
  • 1 King Bed

Suite Mar, Private Jacuzzi, Frontal Ocean View & Infinity Pool

  • Sleeps 2
  • 1 King Bed

Suite Agua, Ocean View & Private Jacuzzi

  • Sleeps 2
  • 1 King Bed

Suite Cielo, Private Jacuzzi, Rooftop, Frontal Ocean View & Infinity Poo

  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, Partial Ocean View

  • 38 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Azucar Hotel Tulum

Hotel on the beach, with 2 outdoor pools
Spend the day catching some rays at Azucar Hotel Tulum 's private white sand beach, relaxing by one of the hotel's 2 outdoor swimming pools, or pampering yourself at the full-service spa. Change of towels is available on request
Azucar Hotel Tulum offers 24 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies. This individually decorated accommodation includes desks. Beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. This Tulum hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
2 outdoor swimming pools are on site along with a private beach.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages.

The spa is open selected days. Guests under 21 years old are not allowed in the spa.

During your stay at Azucar Hotel Tulum , you'll be within walking distance of Dos Aguas Park. Free WiFi in public areas, 2 outdoor pools and a full-service spa are available.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the 2 outdoor pools
  • Indulge with massages at the spa
  • Services include a concierge and luggage storage
  • On-site recreation includes a private beach
  • Just a 4-minute drive from Gran Cenote and 7 minutes from Tulum Mayan Ruins
Simply walk outside to feel the sun on your face at the white sand beach. Sit back and relax on the beach with complimentary cabanas, free beach club on site, and umbrellas. At Azucar Hotel Tulum , you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Smoking is allowed in designated areas at this 4-star Tulum hotel.

Azucar Hotel Tulum has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 2 outdoor pools
  • Designer stores
  • Free beach club
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • High chair
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • In a nature reserve
  • On a private beach
  • On the boardwalk/promenade

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Spa open select days
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • 2 steps to reach entrance
  • Front entrance ramp
  • Handrails in hallways (94 centimetre high)
  • Lift (89 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (113 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Meal delivery service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from December 18 2025 to January 11 2026 (dates subject to change):
  • One of the bars/lounges
  • One of the swimming pools
  • Beach
  • Daily housekeeping
  • Dining venue(s)
  • Spa
  • Spa/Beauty services
The property will be renovating from 12 December 2025 to 11 January 2026 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • One of the swimming pools
  • Bar/lounge
  • Lift
  • Exterior
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Parking area
  • Spa
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Azucar Hotel Tulum
Azucar Hotel
Azucar Tulum

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