This smoke-free hotel features concierge services, express check-out and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden and multilingual staff assistance.
Casa Ambar Tulum offers 8 accommodations with complimentary bottles of water and free toiletries. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Casa Ambar Tulum. During your stay, you're just a quick walk from Tulum Beach. Features include free WiFi in public areas and free self-parking, plus a round-trip airport shuttle (surcharge).
Free WiFi
Free self-parking
Take a swim in the outdoor pool
Services include a concierge, tour or ticket assistance and luggage storage
Steps from Tulum Beach and a 3-minute drive from Sian Ka'an Biosphere Reserve
Airport shuttle service available for a fee
A private beach is featured. Casa Ambar Tulum offers its guests multilingual staff, tour/ticket assistance, and a garden. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Casa Ambar Tulum also features concierge services, express check-out, and a water dispenser. Limited free parking is available on a first-come, first-served basis. You'll have access to the outdoor pool at a partner property.
This 3-star Tulum hotel is smoke free.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
24-hour return airport shuttle on request for a surcharge
Free self parking on site
Limited on-site parking
Things to do
Outdoor pool (guest access)
Conveniences
Limited-hour front desk
Luggage storage
Water dispenser
Guest services
Concierge services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Outdoors
Beach loungers
Beach towels
Direct access to a private beach
Garden
Outdoor furniture
Accessibility
No lift
Smooth flooring in room
More
Mosquito nets
Smoke-free property
Room amenities
Bedroom
Premium bedding
Bathroom
Free toiletries
Private bathroom
Shower
Towels provided
Food and drink
Cookware, dishware, and utensils
Free bottled water
More
Ceiling fan
Individual decor
Individual furnishings
Policies
Check-in
Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 7:00 PM
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Access methods
Front desk (limited hours)
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Airport shuttle fee: USD 145 per vehicle (one-way, maximum occupancy 2)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Casa Ambar Tulum offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:00 AM - 7:00 PM. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
This is an adults-only property and guests under 18 years old aren't allowed.
Registered guests are the only ones allowed to be in guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).