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Casa Ambar Tulum

3.0 star property

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Photo gallery for Casa Ambar Tulum

Deluxe Room King Bed with Terrace | Terrace/patio
Family Room Double Queen Beds Garden View | Premium bedding, individually decorated, individually furnished
Exterior
Deluxe Room King Bed with Terrace | Living area
Deluxe Room King Bed with Terrace | Bathroom | Shower, free toiletries, towels

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Housekeeping

Explore the area

View in a map
Carretera Boca Paila, Zona Hotelera Km.7.5, Tulum, QROO, 77780
  • Place, Tulum Beach
    ‪1 min walk‬
  • Place, Playa Paraiso
    ‪13 min drive‬
  • Place, Tulum Mayan Ruins
    ‪20 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪78 min drive‬

Room options

View all photos for Superior Room King Bed

Superior Room King Bed | Premium bedding, individually decorated, individually furnished

Superior Room King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room King Bed with Balcony

Premium bedding, individually decorated, individually furnished

Superior Room King Bed with Balcony

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room King Bed

Premium bedding, individually decorated, individually furnished

Superior Room King Bed

  • Sleeps 2
  • Free Wi-Fi

View all photos for Family Room Double Queen Beds Garden View

Family Room Double Queen Beds Garden View | Premium bedding, individually decorated, individually furnished

Family Room Double Queen Beds Garden View

  • 73 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room King Bed with Terrace

Deluxe Room King Bed with Terrace | Premium bedding, individually decorated, individually furnished

Deluxe Room King Bed with Terrace

  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Casa Ambar Tulum

This smoke-free hotel features concierge services, express check-out and tour/ticket assistance. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a garden and multilingual staff assistance.
Casa Ambar Tulum offers 8 accommodations with complimentary bottles of water and free toiletries. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Casa Ambar Tulum. During your stay, you're just a quick walk from Tulum Beach. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Tulum Beach and a 3-minute drive from Sian Ka'an Biosphere Reserve
  • Airport shuttle service available for a fee
A private beach is featured. Free breakfast is available daily. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and a garden are also featured at Casa Ambar Tulum. Limited free parking is available on a first-come, first-served basis. You'll have access to the outdoor pool at a partner property.

This 3-star Tulum hotel is smoke free.

Guests are served a free continental breakfast daily from 7:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM

Things to do

  • Outdoor pool (guest access)

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Direct access to a private beach
  • Garden
  • Outdoor furniture

Accessibility

  • No lift
  • Smooth flooring in room

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Free bottled water

More

  • Ceiling fan
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 10:30 PM
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 145 per vehicle (one-way, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses some solar energy; some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Casa Ambar Tulum offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:00 AM - 10:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Casa Ambar Hotel Tulum
Casa Ambar Hotel
Casa Ambar Hotel Tulum
Casa Ambar Boutique Hotel Hotel
Casa Ambar Boutique Hotel Tulum
Casa Ambar Boutique Hotel Hotel Tulum
Casa Ambar
Casa Ambar
Casa Ambar Tulum Hotel
Casa Ambar Tulum Tulum
Casa Ambar Boutique Hotel
Casa Ambar Tulum Hotel Tulum

Casa Ambar Tulum Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 87 out of 153 reviews
Rating 8 - Good. 33 out of 153 reviews
Rating 6 - Okay. 12 out of 153 reviews
Rating 4 - Poor. 5 out of 153 reviews
Rating 2 - Terrible. 16 out of 153 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Azin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Such a cute little space. Found some interesting creatures in the room but we sort of expected that being where it is. Other than that, we loved the space, location, the wonderful workers and the outdoor kitchen. It does get quite loud from the club across so when you go, expect that but this has nothing to do with the hotel. Would definitely go back! (And buy better ear plugs) 😅
Stayed 3 nights in Feb 2026

10/10 Excellent

Brittany

Liked: Cleanliness, amenities, property conditions & facilities
Casa Ambar provided such a unique experience for my stay in Tulum which enhanced my trip positively. I have never stayed in a hotel quite like this but would absolutely return. I woke up each morning feeling one with nature through the windows looking into the jungle and wildlife right before my eyes. The space is so peaceful, however conveniently located in the heart of Tulum. I was walking distance from the beach, amazing restaurants, shops and nightlife while having privacy and a quiet nights sleep. The staff were always around the premise and the girls were prompt to keep the rooms clean each day. Can’t wait to come back!
Stayed 5 nights in Jan 2026

10/10 Excellent

Guillaume

Liked: Cleanliness, amenities, property conditions & facilities
Chambre, impeccable, personnel, courtois et le style rétro. Ça fait vraiment différent avec la vue sur l’océan pour le prix sérieux c’est très bon.
Stayed 2 nights in Jan 2026

8/10 Good

Ashkan

Liked: Staff & service
Staff is incredibly helpful. The rooms don’t have the basic things like iron; sign not to use hair dryer. This is the perfect place to be close to parties on beach zone without paying beach zone hotel prices.
Stayed 3 nights in Jan 2026

10/10 Excellent

Justin

Stayed 1 night in Jan 2026

10/10 Excellent

Anurag

Everything is great. Location is best. In middle of tulum main seaside strip. Staff is friendly and
Stayed 1 night in Dec 2025

10/10 Excellent

Bernard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Casa Ambar was a really great hotel. The hotel is centrally located for the restaurants and clubs near the beach. The staff were very nice, breakfast delicious, and my room was large. The only down side is that this hotel is on the jungle side rather than beach side of the road. I would happily stay here again.
Stayed 4 nights in Dec 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed my stay. Front desk was very welcoming, rooms are clean. On the way out, they made us a coffee to go . Recommended and will stay again.
Stayed 1 night in Dec 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
great experience. room was very clean and quiet, except for the local wildlife. it's beautiful traditional architecture with a great courtyard. *air conditioning worked! multiple good food varieties in close proximity. the hotel is located in a shopping district i was out walking the streets around midnight and felt perfectly safe. I will stay at this property again.
Stayed 1 night in Oct 2025

10/10 Excellent

Brian Christopher

Liked: Cleanliness, amenities, property conditions & facilities
I absolutely loved staying here. It’s amazingly quiet, in the jungle and the vibes are so on point and not cheesy like a lot of Tulum. And in the middle of everything. I’ve been to Tulum 15 times and this was probably the best.
Stayed 6 nights in Jun 2025

10/10 Excellent

Ryan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a great hotel while traveling as a couple or with friends. In the heart of the action on Tulum beach.
Stayed 1 night in May 2025

10/10 Excellent

Erika

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got it! Here’s an updated version reflecting that: Review for Hotel Ambar, Tulum Hotel Ambar is a stylish and affordable spot in the heart of Tulum’s hotel zone. While the area is vibrant and loud—especially at night—the rooms themselves offer a peaceful escape with beautiful, well-thought-out décor and lots of character. It’s definitely a fun area with great energy and atmosphere. The location is perfect for exploring the beach and nightlife, and the hosts are incredibly helpful and responsive. A great choice for travelers who want comfort, style, and an unbeatable location.
Stayed 4 nights in Apr 2025

10/10 Excellent

Fadi, St-Laurent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and authentic rooms
Stayed 2 nights in May 2025

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely spot!

Casa Ambar is a lovely place to stay with a rustic vibe and lush grounds. The reception is very kind and helpful. Beach is across the street. Cute boutiques and shopping all in the area. Perfect location! Solo female traveler and I felt safe at the property.
Stayed 2 nights in Mar 2025

10/10 Excellent

Alisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Vikas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Yerbolat

Liked: Cleanliness, staff & service, property conditions & facilities
Hi! It was lovely. I wish they have beach access, besides everuthing was good.
Stayed 3 nights in Feb 2025

10/10 Excellent

Gilad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheap and simple but nice

Cheap and nice
Stayed 2 nights in Jan 2025

2/10 Terrible

Trystan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of my worst hotel experiences ever! I can't even call this a hotel, it was a step up from camping. While receptionists were very sweet, communication with the hotel wasvery poor communication. They don't answer the phone, and reply sporadically to whatsapp messages. The property ran out of running water multiple times and they offered no solutions. When it did have water, the water pressure was hardly a trickle. Worst of all was the cleanliness. I requested multiple times for my room to be cleaned only for it to not happen until my last day. Worst of all: the bugs situation! I had bugs literally in the bed biting me! I can see them and when I informed the hotel, they offered no solution or recompense. I even just asked if they can changed the sheets (which they should have when the room was cleaned) and they wouldn't! They offered no bug spray, a bug zapper, nothing! Totally unacceptable. I'm reporting this to Expedia.
Stayed 4 nights in Jan 2025

2/10 Terrible

Ana

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel for 5 nights but arrived be day late for check in and they gave our room away. No refund. We tried calling them and they never answered their phones. Once we arrived they had no manager on site and they stated they only communicated through wats app. We are extremely disappointed. Lost almost 1k. This is fraud. Extremely dissapointed.
Stayed 5 nights in Jan 2025

8/10 Good

Michael

Stayed 1 night in Dec 2024

2/10 Terrible

Tosha

Disliked: Cleanliness, staff & service, property conditions & facilities
Casa Ambar is Permanently Closed. We were very surprised to find this out.after our arrival. .
Stayed 2 nights in Jul 2024

10/10 Excellent

Jackee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo female traveler loved my stay

I had a lovely stay at Casa Ambar. I was in town as a solo female traveler for a wedding and felt safe there. Decor was cute and I had a huge balcony. Every morning I walked over to the Good Morning Coffee next door for breakfast and iced coffees. Clean as well. Could hear club music at night but it didn’t play late. Also you can’t run the AC during the day but can at night. No direct beach access or pool though so it helped that I had friends staying nearby with both.
Stayed 5 nights in May 2024

10/10 Excellent

Jackee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo female traveler loved my stay

I had a lovely stay at Casa Ambar. I was in town as a solo female traveler for a wedding and felt safe there. Decor was cute and I had a huge balcony. Every morning I walked over to the Good Morning Coffee next door for breakfast and iced coffees. Clean as well. Could hear club music at night but it didn’t play late. Also you can’t run the AC during the day but can at night. No direct beach access or pool though so it helped that I had friends staying nearby with both.
Stayed 5 nights in May 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice spot, hotel zone

Nice little place tucked in the hotel zone..in a great location.. Nice service from the from desk lady.. Very helpful. An Eco friendly place that uses solar power during the day. AC turns on 9pm-5am...never been to a place that restricts..but I understood the concept.. Nice spot..if they get the ac running all the time will def be back!
Stayed 1 night in May 2024