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Casa Ganesh Tulum

2.5 star property
VIP Access

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Photo gallery for Casa Ganesh Tulum

Oceanfront House Casa Ganesh upto 8 people included in the rate | Private pool
Oceanfront House Casa Ganesh upto 8 people included in the rate | Terrace/patio
Oceanfront House Casa Ganesh upto 8 people included in the rate | Premium bedding, in-room safe, individually decorated
Oceanfront House Casa Ganesh upto 8 people included in the rate | Premium bedding, in-room safe, individually decorated
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Housekeeping

Explore the area

View in a map
Carretera Boca-Paila Km 7.6, Tulum, QROO, 77780
  • Place, Tulum Beach
    ‪1 min walk‬
  • Place, Ven a la Luz Sculpture
    ‪5 min walk‬
  • Place, Tulum Mayan Ruins
    ‪20 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪78 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Superior Room, Garden View

Superior Room, Garden View | Premium bedding, in-room safe, individually decorated

Superior Room, Garden View

7.0 out of 10
Good
(2 reviews)
  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Oceanfront House Casa Ganesh upto 8 people included in the rate

Oceanfront House Casa Ganesh upto 8 people included in the rate | Private pool

Oceanfront House Casa Ganesh upto 8 people included in the rate

10.0 out of 10
Exceptional
(1 review)
  • Beach view
  • 8 sq m
  • Sleeps 8
  • 2 King Beds and 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, Garden View

Standard Room, Garden View | Premium bedding, in-room safe, individually decorated

Standard Room, Garden View

8.0 out of 10
Very good
(3 reviews)
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Casa Ganesh Tulum

When you stay at this beach hotel, you can enjoy umbrellas and free beach club nearby.
Casa Ganesh Tulum offers 15 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bathrobes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower and complimentary toiletries. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Casa Ganesh Tulum. During your stay, you're just a quick walk from Tulum Beach. Features include free WiFi in public areas, plus concierge services and spa services. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Just a 4-minute walk from Ven a la Luz Sculpture and a 3-minute drive from Sian Ka'an Biosphere Reserve
  • Dogs welcome free of charge (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
As a guest of Casa Ganesh Tulum, you'll find spa services, a terrace, and multilingual staff. Public spaces have free WiFi. Casa Ganesh Tulum also features tour/ticket assistance, a garden, and concierge services.

This Tulum hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Bicycle rentals

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Terrace

Spa

  • Couples treatment rooms
  • Massage

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-lead area are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
The front desk at this property is open daily from 8:00 AM - 11:00 PM.
Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Casa Ganesh Tulum Hotel
Casa Ganesh Hotel
Casa Ganesh
Casa Ganesh Tulum Hotel
Casa Ganesh Tulum Tulum
Casa Ganesh Tulum Hotel Tulum

Casa Ganesh Tulum Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 151 out of 214 reviews
Rating 8 - Good. 40 out of 214 reviews
Rating 6 - Okay. 9 out of 214 reviews
Rating 4 - Poor. 7 out of 214 reviews
Rating 2 - Terrible. 7 out of 214 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Marie-Alix

Stayed 1 night in Jan 2026

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
No beach view from any rooms. But direct beach access. Gated property is nice addition. Bed was NOT comfortable at all. Sunken in the middle and we both woke up with sore backs. Im a silver member with hotels.com. Upon booking the room hotels.com said a free spirit would be inlcuded upon our arrival. The hotel had no bottle to offer (no restaurant or bar on property). They said that is hotels.com's offer, NOT ours. I believe this part to be the fault of hotels.com for offering something that they can not confirm with the hotel.
Gayed entrance
Walkway to rooms & beach
Beach access
Stayed 1 night in Jan 2026

10/10 Excellent

Ana

Stayed 3 nights in Jan 2026

8/10 Good

Lance

Stayed 8 nights in Jan 2026

4/10 Poor

Christine

Liked: Cleanliness
Awful hotel experience. Very misleading information online… what it doesn’t tell you is that it is located directly next to one of the loudest clubs on the strip. If you plan on sleeping at all do not book this hotel. Amenities were minimal. I booked this hotel because it had beach access & food and beverages… what it does not tell you online is that you have to walk down the beach to access these amenities.
Stayed 4 nights in Jan 2026

10/10 Excellent

Lira Mueda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff are really nice and accommodating . Especially Theresa . She’s sweet and anticipates our needs. The place has no amenities but you have access to Ahau which is the sister hotel . But I like the atmosphere here in Ganesh - the location is perfect, if you don’t want the hustle and bustle of typical resort this is a good place for you . The beach is nice and the only downside is it’s on the strip of clubs that can be loud at night but they stop playing at 1 am. Somehow all of us slept well despite of the loud noise of club music. Foods amazing in all restaurants.
Stayed 4 nights in Dec 2025

10/10 Excellent

Steven, Bend

Stayed 7 nights in Nov 2025

10/10 Excellent

Adriana

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff was so amazing and accommodating! Highly recommend and would stay again
Stayed 3 nights in Oct 2025

10/10 Excellent

Ravi

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sandra customer service was awesome. Very attentive and went far beyond and helped us with our luggages. Information was on point. Explained us everything and suggestions were very helpful. Also used sister hotel amenities. Very helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Taofik

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay. The welcoming host Sandra was amazing and very helpful.
Stayed 1 night in Oct 2025

6/10 Okay

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, rustic, green, clean. Good location. Sadly next door is a beach club which blast awful music all day and night. You can hear it loudly in the room until early hours and you cannot relax in the beach loungers without the insanely loud music disruption. Nice beach, nice area but the music was a downfall, we moved to a different area!
Stayed 7 nights in Oct 2025

10/10 Excellent

Cruise

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was everything it stated! Love the location, free parking, and quick access to beach. The young lady working the reception desk was EXTREMELY HELPFUL! She had the best customer service.
Stayed 2 nights in Oct 2025

10/10 Excellent

Eugene, Milton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden gem! Will come back. We love how we got access to other resorts and also the galllery.
Stayed 5 nights in May 2025

10/10 Excellent

Hugo

Stayed 2 nights in Sep 2025

10/10 Excellent

martha

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, the best part is the staffs, they'll make you feel special all throughout your stay. the food and drinks were delicious.
Stayed 5 nights in Jul 2025

10/10 Excellent

jennifer

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Un super servicio la chica Sandra la mejor siempre atenta a todas nuestras necesidades!! El desayuno super y nuestro mesero Sergio el mejor de todos 10/10 Super recomendado
Stayed 5 nights in Jul 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Propert was very clean! Staff super friendly and very helpful
Stayed 4 nights in May 2025

4/10 Poor

Katusha

Disliked: Cleanliness, property conditions & facilities
The room we stayed at had geckos coming in at night. They were making weird noises and we barely slept at night. I requested a new room and the hotel was occupied at the moment. I do not recommend
Stayed 1 night in May 2025

10/10 Excellent

Mario

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property and location was great, Sandra was great.
Stayed 1 night in May 2025

10/10 Excellent

Elisabete

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager Sandra is very very helpful and staff was very friendly.
Stayed 5 nights in Feb 2025

10/10 Excellent

Keila

Stayed 1 night in Jan 2025

8/10 Good

Catherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved how close this hotel was to the beach and many shops/restaurants!
Stayed 6 nights in Jan 2025

10/10 Excellent

FRANKLIN

Stayed 6 nights in Dec 2024

10/10 Excellent

Laura

Liked: Staff & service, property conditions & facilities, room comfort

Right on the beach

The room is small but very cute! The best thing is that it’s right on the beach…just a few steps away. They have lounge chairs or the option to go to two different beach clubs without a cover charge. Water pressure in the shower was amazing! Just wish it had a little fridge.
Stayed 5 nights in Dec 2024

10/10 Excellent

Gabriella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very safe and centrally located to all the best restaurants and night life. You have a beach that is literally right outside your door. If you don't mind not having room service and restaurants on premise than this is the right place for you. It's very bohemian and quite a little gem of a hotel right smack in the middle of everything you want and more. Sandra at the front desk is very helpful and had a lot of great recommendations. You also have VIP access to Rosa Negra Beach club which is right next door and Ahau restaurant and hotel that's right down the street( about a 4 minute walk). I highly recommend this hotel and we always look forward to our stay at Casa Ganesh
Stayed 2 nights in Dec 2024